Etsi halvat lennot välille Helsinki - Malesia

Miinukset: they cancelled by booking just before hour depature..

Plussat: The crew was nice but never got the menu.

Miinukset: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Miinukset: Seats were so close together that when the person in front of me leaned back, my personal screen was inches from my face. Then when it was time to get the seats back up - none moved - they all had to be pulled up by many people.

Plussat: Staff are very polite and helpful (ground staff and in the air).

Miinukset: The food was hit and miss. Some of it was good and some of it used ketchup as a sauce. The economy seats have been stripped down to budget airline level padding and the rows seem have been been jammed in a little closer.

Plussat: Ok

Plussat: Fast Boarding

Miinukset: Better Economy Class Seats

Plussat: The food was so good. The crew was so helpful too.

Miinukset: The seats were tight and not so comfortable.

Plussat: Lamb and chicken were good but kids didn't like the kids meals..

Miinukset: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Plussat: The plane was new and had a great feel. Pilots and crew very professional.

Plussat: Beautiful, new plane. Amazing, elegant, classy, patient crew. Lot so of nice customer service touches.

Miinukset: The food could have been a bit more exciting, but it was solid.

Plussat: Very good

Miinukset: Very good

Miinukset: This airline will cancel your flight and blame it on customs in the US - the truth is the flight was undersold and they did not want to travel with so few passengers.

Plussat: Larger airplane, good seat.

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: meal

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Only cleanilyness inside the plane

Miinukset: Customer service at the checkin at the airport and also the service by the flight attendant inside the plane

Plussat: Overall good for economy.

Miinukset: Nothing really. Perhaps the food.

Plussat: Nothing

Miinukset: Respect human and fix the air conditioning

Plussat: Wonderful trip

Miinukset: A little rough air, but all was good

Plussat: The Food was good.

Miinukset: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

Plussat: Staff is the best, very accommodating.

Miinukset: It was an old plane so not much comfort in business class

Plussat: it is a nice program it's wonderful for flying out good price on for totally is excellent website

Plussat: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Miinukset: Flat beds on second flight

Plussat: Crew was okay

Miinukset: Did not get the food I chose. Seats were not clean and clumsy

Plussat: Movies selection is great. Seating space is comfortable.

Miinukset: Boarding process could’ve been smoother

Miinukset: SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL

Plussat: Easy booking of flight

Miinukset: The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours.

Plussat: Nothing

Miinukset: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Miinukset: I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued.

Plussat: Easy booking on line

Miinukset: The gate was changed in Dubai without informing the passengers whom waiting on the original gate printed on the boarding pass. And charged me no show fees and delayed for an extra 12 hrs. I have the evidence of you need them.

Plussat: No WiFi in most of the flight duration

Miinukset: The vegetarian option for breakfast was a stale waffle with apple compote. Inedible.

Plussat: I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me

Miinukset: I wish you can do something for me Because the tickets is really expensive

Plussat: The crew was super nice

Miinukset: Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time.

Miinukset: This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment.

Plussat: Food was good

Miinukset: Flight attendants could have been nicer. Seats were not that comfortable.

Plussat: Food

Miinukset: Service, boarding, entertainment system was old difficult to navigate

Miinukset: No delay in boarding

Miinukset: Food was terrible. Except for the dessert which was good.

Miinukset: maybe they can offer more snacks on the plain

Miinukset: Lots of noisy babies / young children

Plussat: Crew was very polite and helpful.

Miinukset: Quality of food could be better Hindu meal was not as good as expected

Plussat: Entertainment and food is always great with Qatar!

Miinukset: After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!

Miinukset: The vegetarian option for breakfast was a stale waffle with apple compote. Inedible.

Plussat: Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight

Plussat: Boarding was efficient. Staff were polite and helpful.

Miinukset: Food was okay, seats were less so. Not enough leg room.

Plussat: Nothing

Miinukset: Customer service. My spouse was very sick we couldn't go and they wouldn't help us

Miinukset: The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better.

Plussat: Entertainment is epic. Speed to get luggage and depart airport was excellent.

Miinukset: Boarding crew had difficulty pronouncing "B" and "D", this caused some confusion. If they had said "B for Bravo", and "D for David", it would have helped them a lot.

Plussat: Lamb and chicken were good but kids didn't like the kids meals..

Miinukset: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Miinukset: Extremely poor entertainment system - mostly old movies. No Bollywood movies

Plussat: no!

Miinukset: They need to smile and respect the passengers

Plussat: The crew was nice and friendly, food was ok

Miinukset: Food should request order by the crew, rather then trolly push like an old style

Plussat: Check in counter was helpful and friendly

Miinukset: Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!

Miinukset: Food was terrible. Except for the dessert which was good.

Plussat: Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight

Plussat: Entertainment and food is always great with Qatar!

Miinukset: After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!

Plussat: Friendly crew and easy boarding

Miinukset: None

Plussat: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Miinukset: Service, staff and food.

Miinukset: Could be better, say, like with Singapore Airlines..

Miinukset: It was late

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Plussat: Good check-in experience.

Miinukset: Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs.

Plussat: The time of the plane itself was nice and the ride was quick

Miinukset: The food potions were poor expected more from emirates... I took the same flight to LHR how ever this flight was not cleaned properly and the chairs were uncomfortable... I was sitting at the exit and my luggage bins were filled with blankets hence I had to put my carryon at the end of the plane

Plussat: Ok

Miinukset: Thx crew seemed s little slow (almost 2 hours) with getting us dinner for a very late night flight (10:45 pm). It just makes for not very much time to sleep.

Miinukset: Qatar Airways are the best

Plussat: Crew was very polite and helpful.

Miinukset: Quality of food could be better Hindu meal was not as good as expected

Plussat: All except the food

Miinukset: The food

Plussat: The crew was amazing and delightful.

Miinukset: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: All

Miinukset: Keep up the same spirit

Plussat: Flight as such was good and smooth

Miinukset: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: Crew was good and seats were comfortable.

Plussat: Lamb and chicken were good but kids didn't like the kids meals..

Miinukset: 2 of the female crew members had attitude problems when asked simple questions by passengers. One was an Urdu speaking flight attendant and the other was a blonde woman. Regret I didn't get their names. Please work with them on being nicer with passengers.

Plussat: Crew was great.

Miinukset: There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket.

Plussat: Food was good

Miinukset: Flight attendants could have been nicer. Seats were not that comfortable.