Etsi halvat lennot reitille Manilasta $[7232-Helsinkiin

Miinukset: "Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice"

Plussat: "The crew was attentive and service was excellent."
Miinukset: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."

Plussat: "friendliness"
Miinukset: "food"

Miinukset: "Wider arm rests"

Plussat: "The crew"
Miinukset: "The foods could be better not up to the standard of EVA air on economy class"

Plussat: "Crew very helpful. Seat roomy."

Plussat: "Very comfortable and nice atmosphere"

Plussat: "Service was excellent and seats were comfortable."

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Miinukset: "Over all"

Plussat: "No complain"

Plussat: "Nothing to note"
Miinukset: "Food, could not check in online or preselect seats. Could not upgrade to business class"

Miinukset: "Nothing"

Plussat: "I like everything about flying JAL. That is why JAL is always my first choice."
Miinukset: "I did not like when I can’t choose my seat after booking a flight."

Plussat: "Crew very polite, friendly and respectful."
Miinukset: "Flightsame as"

Plussat: "Nice leg room and excellent head phones nice crews"

Miinukset: "No complaints! Not even one!"

Plussat: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Miinukset: "None"

Plussat: "Always on time!"

Miinukset: "Selections of movies"

Plussat: "Fast Service , cheerful Members , and positive Vibes all the time."

Miinukset: "I wasn't able to pre-select my seat."

Plussat: "The crew were very polite"
Miinukset: "No choice of menu and films only very limited choice."

Plussat: "Seat width, Crew Service,"
Miinukset: "Web Site Check in is cumbersome"

Plussat: "The legroom is comfortable for a tall person."

Plussat: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Miinukset: "N/A"

Plussat: "Excellent customer service"

Plussat: "Food, pleasant and helpful flight attendants"
Miinukset: "Long layovets"

Plussat: "I like the food best.."
Miinukset: "Hope there will be more tracks from arashi."

Plussat: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Miinukset: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."

Plussat: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Plussat: "Food, lavatory experience"
Miinukset: "Small carry and carry on bag"

Plussat: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Miinukset: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."

Plussat: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Miinukset: "Nothing."

Plussat: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."

Plussat: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."

Plussat: "That it was comfortable."

Plussat: "Good staff service and friendly people. The food was good. The flight was on time."
Miinukset: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."

Plussat: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Miinukset: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"

Plussat: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."

Plussat: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Miinukset: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."

Plussat: "Clean and very good service."
Miinukset: "Food."

Plussat: "Nothing"
Miinukset: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."

Plussat: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Miinukset: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."

Miinukset: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."

Miinukset: "being moved"

Plussat: "Always on time!"
Miinukset: "Everything is perfect."

Plussat: "The bathroom is super clean."
Miinukset: "Maybe you can make some alterations with your meal offerings."

Plussat: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."

Plussat: "Crew very helpful. Seat was very good, food excellent."

Plussat: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."

Miinukset: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Plussat: "Fast boarding. Early arrival. Comfortable seat."
Miinukset: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"

Plussat: "Great foods and services"
Miinukset: "The plane needs upgrade business class seats"

Miinukset: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Plussat: "Foods. Drinks. Entertainment."
Miinukset: "Nothing. Everything’s so perfect!"

Plussat: "Crew"
Miinukset: "Delays"

Plussat: "Got bumped to Business Class"

Miinukset: "Very tight space"

Plussat: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Miinukset: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."

Plussat: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."

Plussat: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Miinukset: "Reclining seats tend to make me caustaphonic with the limited space"

Plussat: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Miinukset: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Plussat: "Movie selection was great. Food was decent. Comfort was expected"
Miinukset: "Our seat neighbors were annoying, but nothing the staff can do about that!"

Plussat: "Entertainment excellent, cabin crew superb"

Plussat: "Great experience"
Miinukset: "Seating arrangement was bad"

Plussat: "The cabin crew was great."
Miinukset: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."

Plussat: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Miinukset: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."

Plussat: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."

Miinukset: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"

Plussat: "Modern aircraft , nice crew"

Plussat: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Miinukset: "Too cold"

Plussat: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Miinukset: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."

Miinukset: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Miinukset: "one of the oldest planes i ever used"

Plussat: "everything are okey"

Plussat: "Non stop to HK"
Miinukset: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Plussat: "The attendants are pleasant to the eye, thats about it."
Miinukset: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Plussat: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Miinukset: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."

Plussat: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Miinukset: "Nothing negative to report"

Plussat: "Great service and very friendly staff."

Plussat: "I always felt attended to, great customer service, clean and best bang for your buck"

Plussat: "Singapore service is always outstanding"
Miinukset: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."

Plussat: "The food was ok. It didn't set my heart on fire, but I did finish it."
Miinukset: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."

Plussat: "Everything.."

Plussat: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Miinukset: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"

Plussat: "Good service"
Miinukset: "spicy chicken too spicy!"

Plussat: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."

Plussat: "Entertainment was great"
Miinukset: "The food is getting worse"

Plussat: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."

Plussat: "Friendly staff, excellent customer service, great food"

Plussat: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"

Plussat: "Courteous, Professional Crew. Amazing Service."

Plussat: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Miinukset: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."

Plussat: "Crew was very attentive and professional"
Miinukset: "Return flight the movies were the same as three weeks earlier."

Plussat: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Miinukset: "Wish the food could have been better and the choice for dessert wider."

Miinukset: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Plussat: "Food was excellent, timely departure and arrival"
Miinukset: "Crew was not as friendly as I'm used to."

Plussat: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"

Plussat: "Great aircrafts, big screens, attentive personnel"

Plussat: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Miinukset: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Plussat: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Miinukset: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Miinukset: "The seats are so small and place was very squeeze"

Plussat: "The seats were more comfortable that most big companies. The food was tasty and good quality."

Miinukset: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."

Plussat: "Everything was on time . Ground staff +crew members their know there work better then any other airlines"

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "The staff is very friendly and helpful"
Miinukset: "Everything was good"

Plussat: "see previous review"
Miinukset: "see previous review"

Miinukset: "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"

Plussat: "Overall experience"

Plussat: "Flight was ok"
Miinukset: "The flight was actually run by turkish airlines, not philippine air as stated in my confirmation email, so we were sent to the wrong terminal. Nothing in the email said which terminal the flight would depart from or that it was actually turkish airlines. Very irresponsible and communication for customers should be much clearer. Luckily we were very early for the flight or it could have caused a serious problem."

Plussat: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Plussat: "great pilots, professional staff."
Miinukset: "we were given the same pasta for all our meals, the food used to be soo good on turkish air! now they changed to having to pre- order online which we didnt know so got stuck with the pasta!"

Plussat: "We weren't seated together at first but they helped once we were on the plane"

Miinukset: "Very hot inside the plane"

Plussat: "The team"

Plussat: "The food is great, nice entertainment, we good travel essentials!"
Miinukset: "One of the crews looked a little grumpy. I was referring to the lady who was handing out food. She was not at all happy everytime she serves the meal."

Plussat: "The food was delicious. I like how whenever there was turbulence, it was announced and we were instructed to put on our seat belts."
Miinukset: "On my ticket, it said Philippine Airlines and there was no terminal mentioned. It's a good thing I didn't go to the Philippine Airlines terminal, which is in NAIA 2. I went to NAIA 1 because I checked the airport website beforehand. Once I was in the airport, people weren't sure if the flight mentioned in my ticket was the Turkish Airline flight because it said Philippine Airlines on my ticket. I also couldn't do an online check-in."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Food"
Miinukset: "Delay both ways"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "הכל"
Miinukset: "שום דבר"

Plussat: "Boarding experience was chaotic however that wasn't due to Turkish Airlines."

Plussat: "The flight staff was very friendly, even to difficult passengers."

Plussat: "Good entertainment, food was satisfactory (as much as can be expected in economy class)."
Miinukset: "Boarding was significantly​ delayed (because of the laptop ban search). Seats were more narrow than usual economy. Service was very slow since they only used one attendant per cart (instead of one in the front and one in the back)."

Miinukset: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"

Plussat: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Miinukset: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."

Plussat: "food was good, good entertainment, comfortable seating"
Miinukset: "service was slow and inefficient"

Plussat: "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"

Plussat: "Crew works very hard to provide good service."
Miinukset: "Once again, there was a bathroom out of order.... this puts too much use on the others and it showed. Late start again, too."

Plussat: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
Miinukset: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."

Miinukset: "It was hot on the airplane"

Plussat: "Good food on board, TV is in every seat and USB plug to charge."
Miinukset: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"

Plussat: "Service and food were very good, so happy to be fed and watered even though it was a short flight, really pleasant surprise."
Miinukset: "The wait to go through security when we got to Rome, but I dont think the airline was the cause of that."

Plussat: "Entertainment was great"
Miinukset: "Lack of leg room; lack of air flow during entire flight and seats could adjust their own."

Plussat: "The seats were comfortable and service was great. They have entertainment options, and working plugs so I could charge my laptop (I often end up with one that doesn't work on other airlines). Would definitely fly Turkish again."
Miinukset: "I requested vegetarian meals, and they were all vegan. Not a big problem, but would have liked some butter for my dinner roll."

Plussat: "The food was the best I have ever had on any airlines Crew was professional and very attentive to passengers"
Miinukset: "Na"

Miinukset: "Outstanding customer service"

Plussat: "good food, nice attendants, comfortable seats, good pillows"
Miinukset: "no wifi"

Plussat: "All was ok"
Miinukset: "To warm in the cabin"

Plussat: "fast boarding, on time"
Miinukset: "upon arrival, we waited too much in the plane and we didn't even taxi to the gate. we had to take the bus to the terminal which meant further delays getting in"

Plussat: "Everything was good."

Plussat: "Food and entertaiment. Crew was very good."
Miinukset: "No leg room for people 6 feet and taller."

Plussat: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Miinukset: "Entertainment on board was poor. No power outlets."

Plussat: "I find the airline crew nice and accomodating. The food was fairly good compared to other airlines."
Miinukset: "The seats are very tight and does not leave much comfort. This is of course economy but new fleet of other airlines have a slighty added leg comfort."

Plussat: "The Turkish Air staff were very patient and accommodating to the Nigerian passengers around me, many of whom seemed to not know the norms of travelling internationally. They were patient and calm, never losing their cool when the passengers were demanding or spoke negatively towards them. I applaud the Turkish Air staff for their flexibility."
Miinukset: "Travelling with Nigerians."

Miinukset: "The food was just ok."

Plussat: "When it ended"
Miinukset: "After leaving late for our four flight, we circled the Doha airport for an hour and then diverted to Bahrain. The crew was unhelpful, hiding in back, commanding everyone to sit down, despite us waiting on the Tarmac for two hours. Water and snacks were hard to come by and everyone was unhappy. Tensions were high and the crew was not around to assuage the masses. Very unhelpful. The 4 hour flight became a 9 and a half hour flight. It, for lack of a better term, sucked"

Miinukset: "Klm is the best, even on a 40min they served small breakfast."

Plussat: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Miinukset: "Move the drapes a few more inches back."

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Crew members in Amsterdam were very rude and disrespectful"

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Miinukset: "Late departure. Rush to connect."

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "The crew!!"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Miinukset: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"

Plussat: "kLM staff was great."

Plussat: "The entertainment options were good."

Plussat: "Nice to have a wrap for the snack."
Miinukset: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Miinukset: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Miinukset: "Two hours delay in the start."

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Plussat: "Great crew service. Among the best ever."

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "Easy airport business"

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Wonderful"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Miinukset: "seats on Jet air flight are very uncomfortable"

Miinukset: "sardines!"

Plussat: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Miinukset: "Only 1 drinks round on a 3h flight."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Economy class product offers good value for money."
Miinukset: "Boarding processes could be enforced consistently."

Plussat: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Miinukset: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Plussat: "Very good flight.I recommend it to everyone."