Etsi halvat lennot reitille Helsingistä $[22801-West Palm Beachiin

Plussat: "Nothing at all,I had a horrible flight"
Miinukset: "timing and be more respectful to the costumers, and be nice"

Plussat: "Sits are very comfortable and the food is amazing."
Miinukset: "The door from the US plane was closed in front of our nose and the staff was extremely rude.In Boston the Turkish Airlines representative from the luggage transfers didn't have a clue what he's doing. It was a complete disaster. So, the 1:10hrs between Cluj and Istambul is not enough for an US flight. You guys must schedule more time so people can get to the US plane on time. The Airline is amazing, good food, good crew, great sits, but please work on this schedule because it's so exhausting to stay an additional 11 hours on the road."

Miinukset: "Food in TK used to be great... not anymore!"

Plussat: "Flight was on time"
Miinukset: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"

Plussat: "Service. Food everting was. Excellent"

Plussat: "Good movie selection. Good (airline) food."
Miinukset: "Not much legroom."

Plussat: "Food and entertainment were great."
Miinukset: "The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time."

Miinukset: "I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening."

Miinukset: "Smallest leg room I have ever seen"

Plussat: "The crew are very friendly and in general and the flight was very nice"
Miinukset: "Need to have a bigger seats"

Plussat: "The eggplant/beef dish was the best food I have ever had on an airplane. Staff were pleasant and efficient. Wide range of movies, etc, available"

Plussat: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Miinukset: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Plussat: "Lousy airport (not technically airlines fault)"

Plussat: "Nothing"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "I did nit like anything..."
Miinukset: "I hate kayak.."

Plussat: "overall the experience was great"
Miinukset: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"

Miinukset: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Plussat: "The food was decent and they seem to want to please."
Miinukset: "I always try to avoid the airline because they keep the cabins so uncomfortably hot. No matter how many clothes you take off or complain it is like a Turkish bath. It is torture."

Plussat: "No any trouble during flight."
Miinukset: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."

Miinukset: "It was too warm and the seats had very little legroom"

Plussat: "Direct flight"
Miinukset: "No entertainment on the plane. No TVs, movies, etc. It was an old plane and old fashioned flight."

Miinukset: "Flight was delayed 2 hours. Plane boarded on time but we sat in plane for 2 hours. Therefore delaying my flight and I don't have an international phone plan, so I either had to pay for Wifi to let my family know my flight was delayed or not contact them at all. I wished they would have given us complimentary wifi due to their delay."

Plussat: "Service, food, and entertainment options were fantastic!"
Miinukset: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Plussat: "Pretty much everything except for the fact that they have no entertainment in Russian"

Plussat: "Super friendly - and fantastic entertaiment!"
Miinukset: "Security and bags checks returning were awful about 4 between airport doors and airplane. Must be a way to clean the process up some."

Plussat: "On time flight. Very good service."

Plussat: "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
Miinukset: "more food options would be good; also include decaf coffee or green tea as options"

Plussat: "Better than average in flight service. Excellent in flight entertainment"
Miinukset: "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."

Plussat: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."

Plussat: "Crews were very good.On my trip from SF to Mumbai, I requested Veg food, it was confirmed by your office, but in flight me and my wife did not get veg food.For 13 hours we were left hungry. I did not get whatever I paid for. I want monitory compensation for that."
Miinukset: "As per the comments above"

Plussat: "Desserts were good. Food variety and options were good. Comfort/Entertainment on flight were exceptional. Timely take off and landing."
Miinukset: "The variety of food was nice, but the main coarses were below average-Dry chicken as well as over cooked pasta. Trash wasn't collected often enough. Flight crew were friendly enough, but I raved about last years Turkish Airlines flight, but this year it was just so-so and I'm not exactly sure why."

Plussat: "I like the food and the crew and the entertainment"
Miinukset: "i didnt like the plane touchdown the ground and take off again that was so scary."

Plussat: "\"
Miinukset: "The amount of security we had to deal with. I was searched 3 times and they decided to confiscate my laptop since the battery charger was dead."

Plussat: "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
Miinukset: "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."

Plussat: "Fine flight"

Plussat: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Miinukset: "The temperature was a little bit low."

Miinukset: "The representatives did not encourage an organized line to handle their passengers. They let people storm their office and usually helped those speaking Croatian first."

Plussat: "The crew was friendly and I enjoyed the entertainment system. It was a clean plane and undoubtedly newer than most."
Miinukset: "The food was mediocre, but I was happy to even receive food on a short flight."

Miinukset: "I missing my bag 10 days and no any details"

Plussat: "Nothing"
Miinukset: "The fact the airline didn't compensate us even though we missed our connection flight"

Plussat: "Really amazing service."

Plussat: "Great crew service and food. Great entertainment features."
Miinukset: "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Plussat: "Nothing at all"
Miinukset: "Not comfortable"

Plussat: "The price and timings"
Miinukset: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Plussat: "service by flight attendants was great."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Entertainment options were great crew was very friendly"
Miinukset: "Seat could be more comfortable"

Plussat: "Entertainment was good"
Miinukset: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The airplane crew were very reassuring"
Miinukset: "Gate was changed 3 times and flight was delayed 2 times too!"

Miinukset: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Friendly and cheerful crew. Very generous with the drinks."
Miinukset: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."

Plussat: "Flight cancelled due to a technical problem, missed connecting flight."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Service was poor, lack of vegetarian food"

Plussat: "The food was tasty but the service was excellent. Lovely staff."
Miinukset: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Miinukset: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"

Miinukset: "Frankfurt connecting flights are the worst"

Plussat: "Flight attendants are fluent in many languages, courteous, and helpful. Comfortable seats even in economy."
Miinukset: "Boarding at the gate is somewhat disorganized compared to boarding in the US."

Plussat: "Nothing!"

Plussat: "It was a short flight"
Miinukset: "Sitting in the exit row meant that we could not rest bags under our seat but no overhead was left for a single backpack between my partner and I (our only luggage for the flight). Additionally other passengers were rude regarding overhead and the crew was not communicative on who should put what sort of baggage in the overhead."

Plussat: "Caring staff, nice TV screens, good food."

Plussat: "Wine was good."
Miinukset: "Food was tasteless - of very questionable quality, too much sugar and fat, unhealthy. Space between seats very tight, very uncomfortable. Music sound poor"

Plussat: "Everything! The service of the flight attendants, in full ugh entertainment."
Miinukset: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "great flight attendants - very friendly and attentive"
Miinukset: "The landing was extremely turbulent - an announcement from the pilot would have been nice."

Plussat: "No surprises Plenty of leg space for economy Good food"
Miinukset: "Nothing"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "My flight was business and it was excellent the staff was great and I think his name is Peter"

Plussat: "N-o entertainment"
Miinukset: "All"

Plussat: "Flight was on time, crew was helpful"
Miinukset: "Blasting speakers for announcements, should have served a quick drink"

Plussat: "my favorite airline"

Plussat: "comfortable seats, good entertainment, good attentive service"
Miinukset: "Not a fan of cattle call boarding. Back of the plane should load first. Not much variety in the menu selections"

Miinukset: "Chairs are not comfortable at all so small for a long trip"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "flight attendants were polite and there were two meal services."
Miinukset: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."

Miinukset: "Me ubicaron en el último asiento y no se podía reclinar."

Plussat: "Good service"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "friendliness"

Plussat: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Miinukset: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."

Plussat: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Overall good experience. I don't expect much for food on planes and dinner was acceptable."

Plussat: "Great airline. Crew were friendly and helpful."

Plussat: "Additional legroom"
Miinukset: "Business class should offer more in seat than empty seat between two coach seats"

Miinukset: "Μy flight experience was good overall. My husband was in the same flight from Munich to Sevilla. His luggage never arrived to Sevilla. We are still trying to locate it. We fly frequently and this is the first time we had our luggage lost. Eleni"

Plussat: "COMFORT AND ENTERTAINMENT WAS BEST"
Miinukset: "BOARDING SLOW CREW A BIT RUDE"

Miinukset: "not enough leg room, louder than expected engine noise"

Miinukset: "Very nice crew and great food"

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Miinukset: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Miinukset: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Food provided, staff kind"
Miinukset: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "Inflight was better than I expected. But needs upgrading air crafts."

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plussat: "NOTHING"
Miinukset: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "Arrived early!"
Miinukset: "Boarding seemed disorganized."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Miinukset: "Food"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "Ground staff at Manchester very helpful"
Miinukset: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plussat: "Comfort economy well worth the extra."

Plussat: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Miinukset: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "On time."
Miinukset: "No negative"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "The cabin crew were fantastic and funny"
Miinukset: "Tiny seats"

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Miinukset: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plussat: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Miinukset: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Plussat: "Good friendly and efficient crew"
Miinukset: "Boarding process was poorly executed so 3 and 8 were called simultaneously"

Plussat: "The staff were incredibly nice and accomodating, plane was newer, clean, comfortable"
Miinukset: "Nothing, all was great"

Plussat: "Crew was amazing and work diligently to make everybody feel comfortable."
Miinukset: "Nothing. I had no issues!"

Plussat: "Fast boarding"
Miinukset: "There was no service at all outside of first class. There was garbage around my seat. Small seats even in extra space seat"

Miinukset: "Is not the airline fault. Is thanksgiving weekend. The boarding was extremely slow because So many wheelchairs, . The weather and Chicago airport doesn’t help neither. The capitan take a time to go out and explain what we had to expect. That was a plus. Still for us is our #1 choice"

Plussat: "Crew"
Miinukset: "Nothing"

Plussat: "The pilot did great job.brought us before time."
Miinukset: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."

Plussat: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Miinukset: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."

Plussat: "The entire experience was amazing."

Plussat: "Everything"
Miinukset: "Everything was cancelled or delayed, missed connection are very common."

Plussat: "N/A"
Miinukset: "2 hours delay, confused boarding process, very poor inflight service (got ignored twice)"

Miinukset: "If flight wasn't delayed"

Plussat: "The plane was half empty."
Miinukset: "1. Flight has 2 gate changes. Last one to L concourse, an after thought . 2. Gate agent sat me next to someone and I’m front of screaming kids. There were multiple empty rows."

Plussat: "Crew was great. Boarding was easy."
Miinukset: "Easier option for entertainment."

Plussat: "Arrived 11 minutes early, courteous staff, biscoff cookies. Great price."
Miinukset: "They pushed the stupid credit card again with its annual fee and miles BS."

Plussat: "I had enough legroom. Airplane arrived a bit early to destination."
Miinukset: "I did not find out until I looked at the boarding pass that our flight time was changed. We had to miss a family function to go to the airport sooner than expected."

Plussat: "Newer plane, wifi worked well, coffee good, not sure if it was on time, but it didn't matter to me. Friendly crew. Smooth flight."

Miinukset: "Turbulence throughout the entire flight, couldnt sleep, and they didnt offer any snacks because of this"

Miinukset: "4 hours delayed"

Plussat: "Flight was great!"
Miinukset: "It was an older plane. We liked the flight to Miami that had the super modern technology with the screens on every seat back to watch movies etc. This plane was kinda lame."

Plussat: "Didn’t care about passengers comfort. Never turned on the AC."

Miinukset: "The worst flight we ever been. Delayed for a long time. We wasted our two days of vacation."

Plussat: "We always have a good trip in American Airlines. Is better now that they have the same rate from PBI and FLL"
Miinukset: "We will love when they have Admiral club in PBI"

Plussat: "We arrived safely and so did our luggage."
Miinukset: "PHL-Lisbon plane left 3 hours late due to CATERING problem. Seats were uncomfortable and food was awful. Lights and entertainment controls at my seat didn’t work."

Plussat: "Arrived a little early and without incident."
Miinukset: "Flight attendant had a problem with my wife asking for Coke Zero. There was one can left and she was reluctant to serve it to her."

Plussat: "Customer Service, movies & comfortable seats"

Plussat: "Everything except TSA, my daughter 14, had a precheck. TSA sent her through, and made me go in separate much slower lne. She was upset and scared, which upset me."

Plussat: "Liked the crew. The flight was on time and went as expected. We are safe and happy so can’t get much better right?"
Miinukset: "Didn’t like the credit card advertising announcement over the intercom and then again by the crew. The lack of food and snack options was pretty sad but that’s par for the course nowadays. One of my pet peeves: People boarded with out verification of their boarding pass location. By the time we boarded, 90% of the plane was loaded and we were in the middle. Luckily that had no impact but annoying bc people are trying to get their overhead bins before they run out, which they did."

Plussat: "It was o k."
Miinukset: "No complain"

Plussat: "Very comfortable. Each seat had its own monitor with lots of entertainment options."

Plussat: "Easy to check in before trip, curb side check in is amazing, staff was super helpful. Flight attendants were so nice. Overall great flying experience"
Miinukset: "N/A"

Miinukset: "Seats are small, tight and don’t recline much."

Plussat: "Free movies, and crew were helpful once we were in the air"
Miinukset: "Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off."

Plussat: "TV monitor back of headrest with movies."
Miinukset: "Had to wait about 25 mins after landing to deplane."

Plussat: "Free on-board entertainment and not a fully packed flight"

Plussat: "Crew was nice"
Miinukset: "Flight was rocky and delayed 4 hours"

Plussat: "Allnorn"
Miinukset: "Nothing"

Miinukset: "crew coming in from another flight was late. Then, according to announcement our plane had been sitting 2 hours and they would have to call for power. It was already a late night flight, now delayed 1 1/2 hours leaving. The plane interior was hot, that helped with our displeasure."

Plussat: "All was good!!"
Miinukset: "A bit warm which is unusual."

Plussat: "There was nothing that I liked."
Miinukset: "One half hour before boarding we learned there was a delay. Obviously, American Airlines knew way before this time of the delay. At 6:00 p.m we were told they were bringing another plane from the hanger. The plane showed up around 9:00 p.m ... must be a long trip from the hanger. Then we were told they are waiting on a rear flight crew from another flight. After getting the rear flight crew, we were told that the front flight crew "timed out" and they had to look for other pilots. Needles to say after arriving at West Palm Beach at 1:00 in the morning...about four hours late the passengers were all devastated. American could have orchestrated this so much better"

Plussat: "On time flight, bags made it fine and didn't miss even though we had a short layover"
Miinukset: "Na"

Plussat: "Very quick connection"

Miinukset: "There were no individual screens on the seat backs, Sono entertainment system . the whole plane had to watch the same movie. Also no wifi or access to other entertainment"

Miinukset: "Crew was rude."

Plussat: "My two Grandchildren and Daughter and Son in Law were bumped from first class due to change in equipment. There was no refund or other compensation offered at the gate. Agent said to contact AA customer service."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "I was so comfortable I slept - I never sleep while traveling"
Miinukset: "It was fine"

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "The single flight attendant was very friendly and down to earth, and was keen to share her experience with us."
Miinukset: "De Havilland Dash-8's can be a bit noisy, and they seem to be the only planes they fly into Hilton Head. However, that isn't to say you're unable to get sleep on them, because my partner and I both slept the entire flight- the vibrations are only slightly disconcerting. Departure was about 15 minutes late out of Charlotte."

Miinukset: "Did not depart til 7AM THE NEXT DAY"

Plussat: "okok"
Miinukset: "okokok"

Plussat: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"
Miinukset: "Correct timetabling and on time schedule Decent crew with high standard service wish you more success and further upgrade in your status to be as you deserve one of the best airline globally..!"

Plussat: "THE FLIGHT WAS PLEASANT"
Miinukset: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Plussat: "Crew was very good. Seats were spacious. Plenty of entertainment."
Miinukset: "More frequent snacks."

Plussat: "It got us to our destination."
Miinukset: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."

Plussat: "Fantastic crew, super comfortable seats, food was really good, boarding organized."
Miinukset: "Nothing could have been better!"

Miinukset: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Plussat: "The overall experience was great"
Miinukset: "It was indeed a good experience"

Plussat: "Encouraged to take the pillows home they were nice"
Miinukset: "Headphone jacks that work would have been nice. 6.5hr flight without sound! The crew disappeared and would only give half cups of water when asked for. ALCOHOL not just wine and warm beer."

Plussat: "Crew service was excellent, food even hetter"

Plussat: "Flight crew were nice plane arrived safely"
Miinukset: "They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags."

Plussat: "I’m taking offFlight was smooth and service was great."
Miinukset: "Flight was smooth and service was great. Long wait before taking off."

Miinukset: "Flight delay"

Plussat: "The service appeared to be good but everything was rationed"

Plussat: "The web page said that I did not have to pay for my baggage, but I had to pay an expensive price."
Miinukset: "You have to add the price that we really going to pay, not a price to make the people think that it is a cheap price."

Plussat: "The crew was amazing. Very professional, kind, and accommodating."
Miinukset: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."

Plussat: "Plane was good, service on board pretty good."
Miinukset: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Plussat: "Everything was great. No complaints, just an acknowledgement abt layovers and the time needed. Had an hour an a half layover but by the time you get on line to go thru customs n security again we were definitely cutting it close but that's TSA not the airline but the airline could have maybe added another maybe 20-25 mins to the layover. We felt like world travellers running for our connecting flight tho and we loved it! Lol!"
Miinukset: "N/A"

Miinukset: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Plussat: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Miinukset: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Plussat: "Clean"
Miinukset: "Could have had a vegetarian option for the sandwich."

Miinukset: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Plussat: "They solved the problem of my sit. But i almost have a hurt attack"
Miinukset: "When I get to check my tickets they told me that I was in stand by. I have to fight to get my sit."

Miinukset: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."

Plussat: "Nice crew, on time departure"
Miinukset: "Old plane, bad food"

Plussat: "Crew and captain we're very kind and friendly"

Miinukset: "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Miinukset: "had to pay bag fee, though website said 1 hold bag was included!"

Plussat: "Flight on time and safe Crew very pleasant"
Miinukset: "Cramped seating Boarding dreadfully slow"

Plussat: "Good pilot and flight attendants"
Miinukset: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Plussat: "Flight was in Time"
Miinukset: "We got only mineral Water on the Flight but booked a full service flight"

Plussat: "Nice little snack, horrible coffee"
Miinukset: "LATE"

Plussat: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Miinukset: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Plussat: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Miinukset: "Seats are coach seats! No entertainment. No AC power sources. Shame!"

Miinukset: "Missed that flight because of previous delay"

Miinukset: "childs crying, no sleep, but what can we do right?"

Plussat: "Great planes. Very professional and helpful staff. Lots of leg room"

Plussat: "seats were fine. the entertainment system was working."
Miinukset: "it's so dry, but the crew did not come around to offer water except during the food services. the food was pretty darn bad. entertainment selection was pretty bad. try table was dirty."

Plussat: "Crew was kind, not robots. They disciplined the several children running in the aisles throughout the flight as their parents did not. Medal of bravery and honor to them! D"
Miinukset: "Dirty cabin - floor was filthy with food and wrappers when we boarded. Did not use bathroom as assumed it was same."

Plussat: "The worst entertainment system I've seen."

Plussat: "No comment on this flight"
Miinukset: "No comment on this flight"

Plussat: "Flight landed on time. Crew was friendly."
Miinukset: "Flight was late taking off."

Plussat: "Lots of flight options."
Miinukset: "Both outbound and inbound flights late, no real explanation for inbound. Boarding on inbound was chaotic."

Plussat: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."

Plussat: "There really is nothing I can complain about. The staff was friendly, the seats were comfortable, the entertainment was good, even the food was wonderful. And all for a very reasonable price!"
Miinukset: "The boarding process was a little confusing, but it wasn't that bad."

Plussat: "Flight on time"
Miinukset: "Not being able to check in and pick seats until 24 hours before flight"

Plussat: "Crew and flight were satisfactory."
Miinukset: "Entertainment was non-existent"

Plussat: "Excellent portuguese food served on board, crew was friendly."
Miinukset: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."

Plussat: "New airplane, spacious legroom, usb and power outlet"
Miinukset: "None"

Plussat: "Nothing"
Miinukset: "Everything"