Etsi halvat lennot reitille Helsingistä $[237-Tansaniaan
Vertaa lentolippuja Tansaniaan sadoilta matkailusivustoilta kerralla
HEL — Tansania
31. joulukuu — 7. tammikuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
la 31/12
la 7/1
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Viimeisimmät Tansanian lentotarjoukset
Osuvimmat KAYAK-sivuston käyttäjien löytämät hinnat viimeisten 72 tunnin ajalta.
1 välilasku alk. 650 €
2+ välilaskua alk. 512 €
Hyvä tietää
Matalasesonki | maaliskuu |
|---|---|
Huippusesonki | heinäkuu |
Halvin lento | 512 € |
Keskim. hinta meno-paluu | 1112 € |
Hyvä tarjous meno-paluu | 583 € |
Hyvä tarjous yhdensuuntainen | 402 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 5 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 20 %.
Lento Helsinki-Vantaan lentoasema – Dar es Salaam Julius Nyereren kansainvälinen lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Parhaat vinkit halpojen lentojen löytämiseen Tansaniaan
- Varaa vähintään 3 viikkoa ennen lähtöä löytääksesi keskivertoa edullisemmat hinnat.
- Kuukausista kesäkuu, heinäkuu ja elokuu ovat yleensä sesonkia. Halvin kuukausi lentää Helsingistä on maaliskuu.
- Aamulähdöt ovat keskimäärin noin 16% halvempia kuin iltalähdöt*.
Useimmiten kysytyt kysymykset - Tansanian lentojen varaus
Suositut 4, jotka liikennöivät reitillä Helsinki-Vantaan lentoasema - Tansania
Pisteytys KAYAK-asiakasarvioiden perusteella8,2
Qatar AirwaysPistemäärä perustuu 12087 arvosteluun
8,2Koneeseennousu
8,1Mukavuus
8,6Henkilökunta
8,2Viihde
7,9Ateriat
Lentoyhtiöiden arvostelut
The boarding was a little chaotic but everything else was excellent
The boarding was a little chaotic but everything else was excellent
The seating space is tight. I could have taken the seat in first class if ït was affordable.
Ground Staff in SFO were rude
Worst flight experience
They told us our family of five couldn’t fly because our Covid tests weren’t at the correct time. After it was elevated to the fourth level, someone actually did the math like we did, and they realized we were right and let us on the flight. This made the experience extremely stressful and frustrating. The employees and especially the flight crew were nice, but not having their info straight tainted the trip. I know these are very challenging times for airlines as they navigate all the different restrictions from different countries, but something as simple as the test cutoff time for a 48 or 72 hour lead time for a scheduled flight ought to be easy to have ready beforehand. After all that drama, there was no “Sorry about that” or perk of any kind. Good lesson for us to make sure we have our facts straight before torpedoing somebody.
Food and the entertainment on the airline was good. The legroom between seats was OK because I am a female and I’m not too tall. As mentioned before the only issue I had was with the luggage. The only allowed one suitcase first passenger on the way to Karachi Pakistan. On the way back they allowed me to suitcase per passenger
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Miinukset: "Food options were very similar. And the pre-made meals are hit or miss"
Plussat: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Plussat: "Business class is the best"
Plussat: "N/A"
Miinukset: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"
Miinukset: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Plussat: "Everything."
Plussat: "qatar airways is able to accommodate my low sodium diet"
Miinukset: "headphone for entertainment did not work"
Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."
Plussat: "Crew was amazing"
Miinukset: "Nothing really"
Plussat: "Crew and flight time"
Miinukset: "Entertaiment - pleasee TV"
Plussat: "Seats are great!"
Miinukset: "The food options were not that good this time."
Plussat: "amazing except for the entertainment system"
Miinukset: "Better entertainment system , 6 hours flight is tough without it"
Plussat: "Good service"
Miinukset: "Food"
Plussat: "The plane was virtually empty and the service was good."
Miinukset: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Plussat: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."
Miinukset: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"
Miinukset: "Same as above"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Everything was excellent no complaints rated 10"
Miinukset: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"
Plussat: "Food is really good and you guys also have options for vegetarian people as well."
Miinukset: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Plussat: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Miinukset: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."
Miinukset: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"
Plussat: "Clean. Friendly staff. Good food. Good entertainment."
Miinukset: "Small cramped seats."
Plussat: "Polite staff keen to help"
Plussat: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Plussat: "best airline food ever"
Miinukset: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Plussat: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"
Plussat: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Miinukset: "Meal plan customer service"
Plussat: "-Cleanliness -on time arrival"
Miinukset: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Plussat: "The food was the best airline food out there. Also, the regular economy seats recline more than other airlines."
Miinukset: "The boarding process was chaotic. There was. O system to the boarding and it made for a lot of pushing to get in line."
Miinukset: "horrible customer service at the airport. very unaccommodating."
Plussat: "Nothing at all"
Miinukset: "Everything"
Plussat: "Crew was great"
Miinukset: "Out of mango juice and the plane was too old."
Miinukset: "Very uncomfortable seats- Space between seats is very tight"
Plussat: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Miinukset: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Miinukset: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Plussat: "The food and entertainment systems were good. The staff on the plane were pleasant."
Miinukset: "The seat didn't have any inflight entertainment"
Plussat: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Miinukset: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Efficient and great quality
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Check in process was pretty long. We arrived at the airport almost 2 hours ahead, but were almost last on the line. Try to arrive to the airport 3 hours ahead, just in case. Flight was great. Staff was really nice, the meals were amazing and the entertainment was fantastic. Overall experience was good, except one major item. One of my bags was lost. The bags were supposed to go directly to my final destination of Albania, and transferred directly from Turkish Airlines to Air Albania. I still haven't received my bag, and don't even know where it is or who should be responsible (either Turkish airlines or Air Albania). Communication with each airline is difficult, with no updates and not very good communication....
Everything was good.
Plussat: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Miinukset: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."
Plussat: "Yes on your ticket you ask me to have one bag luggage 1 piece max 40 insted when I reach air port LHR they refused then it cost me 85£ extra to buy new bag I am sending my clam to soo"
Miinukset: "Leg room Food choices"
Plussat: "Entertainment"
Miinukset: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."
Miinukset: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."
Plussat: "Over all v good"
Miinukset: "Why prizes change at the time of booking?"
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Miinukset: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"
Plussat: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Miinukset: "Comfort of the seats."
Plussat: "overall the experience was great"
Miinukset: "i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight"
Plussat: "Flight attendants were friendly and made the experience more pleasurable. Food was alright, however could have been better."
Miinukset: "Delay in departure."
Miinukset: "Waiting 2.30 hr after boarding time and never got anything back from Turkish Airlines for wasting my time"
Plussat: "Same!"
Plussat: "Helpful crew, good food, comfortable seat."
Miinukset: "Nothing"
Plussat: "Timely departure and arrival. Excellent landing. Helpful crew."
Plussat: "Food was fine"
Miinukset: "delay time and Istanbul airport"
Plussat: "The crew - very helpful and friendly"
Miinukset: "The food was Ok...the rice was a bit hard The sound on the entertainment system was not clear"
Plussat: "Not like at all"
Miinukset: "Not like food not like service"
Miinukset: "Too dirty and service is very slow!"
Plussat: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Miinukset: "The customer service experience along with the unorganized procedure for a delayed flight."
Miinukset: "Lost my luggage"
Plussat: "Everything was great!"
Plussat: "this particular plane had PLENTY of leg room, I could really stretch out and take a nap. Just depends which plane you fly on Turkish. Food is good for plane food."
Miinukset: "I don't know if English speaking is a requirement for the crew, but it was difficult to ask questions to the crew in English, even simple questions like "Could I see what the cake looks like to choose my snack?" This didn't really interfere too much with the flight"
Plussat: "The service of both the ground and flight teams"
Miinukset: "Food and entertainment was a bit less than the usual standard"
Miinukset: "Cramped economy seating, but usual for these days."
Plussat: "Service was nice, crew was very respectful and the gift were well within accomidation"
Miinukset: "Leaving the aircraft by stairs to the runway"
Plussat: "Operativity, cleaning, food,"
Plussat: "Kind and professional staff, smooth check-in procedures, comfortable flight."
Miinukset: "I guess this is not related to the TK airlines itself, but once passengers check in and about to board, there is not toilet, so if you need that facility, you have to go out and through the security screening again."
Plussat: "Crew was excellent needs more room in front of the chairs specially when you are on a plane for 10 hours"
Miinukset: "Too tide in front of the chairs"
Plussat: "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Miinukset: "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"
Plussat: "Not trying to be flattering here but it really is a good airline."
Miinukset: "the kosher food was poor"
Plussat: "The food was amazing."
Plussat: "Food and service great"
Plussat: "Transit was okay."
Miinukset: "Food was not accommodated - no vegetarian food provided."
Plussat: "Wonderful service and amazing food."
Miinukset: "Beds weren't flat on business class. My feet were hanging all the trip."
Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Plussat: "Low prices & generally good service and entertainment"
Miinukset: "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."
Plussat: "It is very bad all flights been cancelled!"
Miinukset: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"
Plussat: "Punctuallity"
Plussat: "Better headphones for economy Pillows on seat when boarding"
Miinukset: "Poor heating/cooling controls, cabin too hot"
Plussat: "Love the flight crew and the in flight experience was great! They're very attentive and the flight is always comfortable."
Miinukset: "Booked a flight for 2pm that was cancelled after I had made hotel arrangements and the the later flight was delayed by 2 hours! We didn't arrive until 2 am and our hotel got cancelled. The airline took no responsibility and refused to help with a hotel for a 15 hour layover in Istanbul. Their customer service people are rude and extremely unhelpful, doing nothing but telling us we should have flown in a day later for a shorter layover. Seriously?? Totally unacceptable."
Miinukset: "Food"
Plussat: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Miinukset: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."
The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.
Easiness
I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
Both airports totally understaffed. Awful experience.
Kiire oli nousuun mut kerettiin ksikki hyvin
Kaikki oli perus hyvää
Nice steady flight, on time, enjoyed the complementary snack and drink. Good work KLM
Over 3 hours of delay without any assistance from klm
Dreamliner was comfortable and entertainment system good
Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Plussat: "Klm's consistantly high standards in everything they do."
Miinukset: "Nothing"
Miinukset: "All of the less than good, obvious!"
Plussat: "Staff were professional and polite."
Miinukset: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Plussat: "Great airline"
Miinukset: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"
Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"
Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"
Plussat: "Quick flight"
Plussat: "Good food, friendly service"
Miinukset: "More trash pickup; only one round of beverage service"
Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"
Plussat: "Everything OK"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"
Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"
Miinukset: "Didn’t happen."
Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"
Miinukset: "Boarding was confusing and disorganized"
Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"
Plussat: "Very friendly staff"
Plussat: "Very friendly and helpful personnel."
Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Plussat: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Miinukset: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Plussat: "Easy airport business"
Plussat: "The staff was fast and curteous."
Miinukset: "There is not anything to complain about besides the usual discomfort of travel."
Plussat: "."
Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Very good ground and crew staff. Very helpful and friendly. Good comfortable flight with good entertainment and food. As always, excellent crew service.
Plussat: "Absolutely nothing!!!"
Miinukset: "Keep to time and stop the delays."
Plussat: "Everything was Amazing. This is one of the best Airline out there and they need more recognition."
Miinukset: "Nothing."
Miinukset: "Flight was 4 hours late making for a tight connection in Nairobi and our luggage not making the connection! No matter how good your service, if you don’t get the luggage through, you fail!"
Miinukset: "Entertainment"
Miinukset: "The worst airline I’ve ever flown with! We missed our connection from Nairobi because they set off early and didn’t wait for us. The staff in all airports we rude (one swore at me!) they charged us obsense amounts for luggage we were under weight with all in all an awful experience. NEVER fly kenyan"
Miinukset: "Did not arrive for it"
Miinukset: "Avoid flight delays. We missed our connecting flight on Dubai because of delayed departure from Nairobi."
Plussat: "Kenya Airways changed their flight schedule 48 before our departure. The change meant an extra night before departure and an 11 hour layover in Nairobi before our connecting flight. The KA booking agent provided us with accommodation for the delay and the long layover. We appreciated that."
Miinukset: "We lost 24 hours in our travel. It was reasonable of the airline to provide accommodation during the delay but the night in Nairobi was at a very dismal hotel where the food quality was terrible."
Plussat: "Both segmrnts left on time. The on- flight crew were pleasant. The 787 on first flight comfortable in biz class for a nap. Food service well carried out by crew."
Miinukset: "The 737 on second flight ....the long overnight one... Was very uncomfortable in biz class. On arrival in Nairobi...the hub city...there was no staff. A.c. no working or escalator in airport. Biz line for security not open. Food below average. No breakfast as we one meal."
Plussat: "Crew efficient and eager to please. Generous with food and drink."
Miinukset: "Some seats had damaged entertainment equipment. One seat had a damaged USB charging port. We just used the one from the next seat. Another had a damaged remote control for the entertainment system. Still usable via touch though."
Plussat: "Friendly staff."
Miinukset: "No complaints."
Plussat: "Food and entertainment was good"
Miinukset: "90 minute wait after planned takeoff time for ‘customs’, and three different passport checks after I was already inside the international terminal at Nairobi."
Plussat: "Enjoyed this flight; smooth and no problems."
Miinukset: "The flight was small, so they didn't have a large entertainment selection."
Miinukset: "Needs to improve a lot, so far one of the worst catering services ever faced."
Plussat: "They should send us prior notice of changes in flights. My flights where delayed by almost 6 hours both inbound and outbound bound"
Miinukset: "Check in agents should do their job as per their description not wasting our time and keychatting with their collegues"
Plussat: "Boarding was on time. The flight attendant’s response to my call and request for a blanket...first she smiled as if my request was ridiculous but still went ahead to get me the blanket and we joked about it cause the cabin was getting too cold for me and if she hadn’t given me a blanket I would have caught a cold!"
Miinukset: "Delay to take off, and spaying of the cabin with insecticide when passengers have boarded!"
Miinukset: "My flights were changed a lot the week before my flight even though I had booked months ahead."
Plussat: "Same as above"
Miinukset: "Nothing"
Plussat: "Attentive, quick to serve food/ drinks, very professional and friendly."
Miinukset: "flight was cancelled"
Plussat: "Clean plane, on-time departure"
Miinukset: "On this flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"
Plussat: "On board movie selection is good, however could be a bit larger."
Plussat: "Great job by entire crew"
Miinukset: "outdated uncomfortable seats, no cell phone charging available which is needed for international travel. This must be fixed asap."
Plussat: "Comfortable seating"
Miinukset: "Food was bad"
Miinukset: "I did not like that they separate me with a business partner I was travelling with, without having informed us in advance, whereas we both had tickets to board on the same flight, but his was later on delayed"
Plussat: "NOTHING. I am NEVER flying Kenya Airways again."
Miinukset: "Just a horrible experience from start to finish. My flight was delayed three times, then canceled, rescheduled, and delayed two more times. I was reissued three different boarding passes for my connecting flight from Mumbai and then STILL missed it and had to reschedule again from that airport. One of the most stressful travel experiences of my life."
Plussat: "Nothing"
Miinukset: "Flight is always delayed"
Plussat: "Once I got on the flight things were fine, but the process of getting there was a nightmare."
Miinukset: "My Air India and Kenya Airways flights were packaged together as though they were a code share, but when my initial let on Air India from Delhi to Mumbai was delayed I missed my connection to Nairobi. What followed was a bizarre five-hour scramble in the Mumbai airport that ranks in the top three worst flight experiences I’ve ever had. I had already checked in and had a emailed boarding pass, but wasn’t let through security without the official airline printout. Although the Kenya Airways Nairobi flight was also delayed and was still several hours from boarding, their staff was nowhere to be found and none of their 10+ customer service numbers was working. I finally managed to get a hold of a representative over the phone via the airport’s information counter, and she swore that a staff member was on the way to meet me. Two hours and several calls and assurances later, the flight took off without me and the Kenya Airways staff stopped picking up the phone. Then there was a crazy several hours of back and forth as a single employee emerged and demanded that I get a letter from Air India taking responsibility for the initial delay, before disappearing again for several hours. The disorganization, unprofessionalism and outright lies I encountered were frankly bizarre and unlike anything I’ve encountered while flying before."
Plussat: "They wheelchaired my companion to the airport after delayed medical examination to make the flight."
Miinukset: "Kenya changed my flight to two hours later 18 hours before I was to leave. Making me have a 10 minute connection. Then after an hour in a airline office they promised to hold my connection. When my flight landed on time, they did not hold my connection. So they changed my flight and didn’t follow through on the fix. We would now miss wedding activities and business meetings. Then my partner got sick and they refused to taxi us to hotel for the night but take a bus that leaves every three hours. Her sickness got worse and there was a Kenyan airlines doctor who evaluated her at the airport after waiting 40 minutes laying at check in with her crying due to pain. We had a medical release from the doctor saying she needed extra space to lay down but the check in manager refused to make room for her saying the flight is full and she would not upgrade her to accommodate the medical release because we had an economy ticket. My partner looked so bad that the flight crew considered kicking us off but eventually made the space for her to lay down and were helpful on the flight. This is this disgraceful and the worst experience I’ve had with any company."
Miinukset: "The flight to Nairobi was so late that I missed my connection and have to wait about 10 hours for the next flight out."
Miinukset: "I've taken this flight 6 times and 4 it's been delayed"
Plussat: "customer service was superb entertainment screens and selection was excellent seats were among the best on any airline. The plane was a seemingly fairly new Boeing Dreamliner, very nice"
Miinukset: "Food was good but not spectaular - not up to Singapore Airlines for example but better than most other long haul carriers"
Plussat: "The nice landing."
Miinukset: "Food which was the same as previous flight. We, at back, were told there was only the vegetarian option left for breakfast. We all declined. Later we were brought non-vegetarian food ie had a 'poached egg' on it. This was marginally better. Also, I couldn't use 'entertainment' as connection in arm rest bad. Occasionally, on testing, it worked briefly."
Miinukset: "Seats were not very confortable"
Plussat: "CORDIAL HOSTESS AND NICE BREAKFAST"
Plussat: "Nothing"
Miinukset: "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."
Miinukset: "Staff on the airplane a bit miserable. Uncomfortable seats and no choice of food. Going downhill"
Miinukset: "Late take off, no concern for transfer at Nairobi - consequently we nearly missed our connection to London and our luggage did not!"
Plussat: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Miinukset: "Boarding lines were a bit chaotic."
Plussat: "The staff in Addis was pleasant."
Miinukset: "My original flight was cancelled and I was only given an hour notice before arrival time at the airport! I was rerouted from a one hour direct flight to a 7 hour delay through Nairobi then to Djibouti."
Plussat: "They were simply good"
Miinukset: "The delayed a bit"
Miinukset: "I didn't like the fact that i couldn't reach out to a representative at the airport at 1am thus missing my flight. When their offices opened trying to get them to book me on the next flight, i was told to pay full price. Their customer service is a complete joke. They should stay out of business."
Plussat: "It was a great flight except for food"
Miinukset: "Choice of dish - fish ( was like rubber) or beef"
Plussat: "I liked the food and actual service on the flight"
Miinukset: "The airport staff sucked!! VERY RUDE! Acted annoyed when I asked how long the flight delay was or for directions to the next gate. I know I am an American and used to different services. When a foreigner asks me for guidance, I go out of my way to help. When out of your element, rude staff just add to the stress of being delayed! I hate Kenya Airport staff!!!"
Miinukset: "I was not informed by either telephone or email that the flight was being delayed by 3 hours until I have arrived at the airport, despite having the customer contact information. Moreover the delay eventually turned out to be about four and a half hours; disgraceful and unprofessional! I no longer plan to patronize Kenya Airways if I can help it!"
Plussat: "Overall very nice"
Plussat: "Crew was nice, seats were roomy"
Miinukset: "Delayed and missed my connecting flight. Spoke to some locals and they said this is the norm for Kenya."
Plussat: "Fast"
Miinukset: "No food"
Plussat: "View of coastline from window"
Miinukset: "Flight was delayed by nearly two hours. my baby stroller was left on tarmac in rain and was soaking wet when we received it at JKIA so I could not even put my exhusted son in it. Kenya Airways needs to step up its customer service."
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