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Miinukset: Kenya Airways sears had less leg room than Qatar

Miinukset: Movie selection wasn't great

Plussat: By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal.

Miinukset: Perhaps advertise more to Europeans as this airline is up there with the best of them.

Miinukset: I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed.

Miinukset: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Miinukset: Cabin temperature too warm

Plussat: Turkish Airlines is a class act.

Miinukset: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Plussat: Food and entertainment was great.

Miinukset: N/A

Plussat: Crew was excellent, meals were excellent.

Miinukset: More seating space but that won't happen.

Miinukset: Good service no delayed

Plussat: Very good leg room and comfortable seat.

Plussat: Food was pretty good

Miinukset: Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat

Plussat: After we missed our flight, we were provided with terrible customer service.

Miinukset: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Plussat: Nothing

Miinukset: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Miinukset: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plussat: Services is good .

Miinukset: Food can be better

Plussat: Great atmosphere, crew was excellent!

Miinukset: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Miinukset: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plussat: Flight was on time.

Miinukset: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Miinukset: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Miinukset: No screens on this aircraft

Miinukset: KQ has never not delayed. This time, it was delayed twice for a total of three and a half hours.

Miinukset: Hostesses were kind of biased. Entertainment was not too fantastic, flight was excessively delayed

Plussat: Service was perfect

Miinukset: It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class.

Plussat: KLM STAFF WERE VERY PROFESSIONAL

Miinukset: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Plussat: Klm's consistantly high standards in everything they do.

Miinukset: Nothing

Miinukset: Still don’t have my luggage yet

Plussat: The crew tried to be helpful but were equally frustrated with the ground crew.

Miinukset: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Miinukset: No screens on this aircraft

Miinukset: Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight.

Plussat: Yes the crew was amazing

Miinukset: Provide food for kids first before even the special meals people

Plussat: Everything

Miinukset: N/A