Halvat lennot Tansaniaan

Plussat: "Little things like being greeted by name when boarding, funny safety video"
Miinukset: "Wasn't the biggest fan of the food"

Plussat: "Yes"
Miinukset: "Good flight"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "Too much A/C, feel cold."

Plussat: "The crew was amazing and delightful"
Miinukset: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Great crew. Met every request and did a very professional, yet personal job."
Miinukset: "Overall meals were best I've had on flights. Did not care for last one but probably just a personal taste."

Plussat: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Miinukset: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Plussat: "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Miinukset: "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Plussat: "Food was quite good along with service"
Miinukset: "No entertainment or tv monitors - 6 hours of no movies!!!"

Plussat: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Plussat: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Miinukset: "Nothing"

Miinukset: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"

Plussat: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Miinukset: "They could have checked the bathrooms more often as trash bins were very full."

Plussat: "Service and food were excellentpA"
Miinukset: "Announcement volume too loud"

Plussat: "The staff wad nice"
Miinukset: "I have requested sea food and I was told that no request was made and they do not serve it any more."

Miinukset: "Legroom"

Plussat: "price, comfort, food"

Plussat: "everything"
Miinukset: "Nothing"

Miinukset: "USB port was not working."

Miinukset: "Haven't made it yet due to schedule change. 12 hour wait in airport."

Plussat: "Everything"

Miinukset: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Plussat: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Miinukset: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."

Plussat: "The cabin crew, the cabin crew, the cabin crew. Enough said. They are thoroughly trained and exhibited unparalleled professionalism"
Miinukset: "Ground/baggage handling in ATL. Bags took 40-50 minutes to show up on carousel. The ground staff at ATL dropped the ball when everything else was going so smoothly"

Plussat: "Excellent flight , seats, food"

Plussat: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."

Miinukset: "Extremely small leg pitch"

Miinukset: "More veriaty on music would be good"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "THere was no wifi"

Plussat: "Excellent travel with Qatar Airways"
Miinukset: "Only thing is security was too tight at Doha Airport"

Plussat: "just enough time in Doha between flights. Not too long not too short!"
Miinukset: "Asian vegetarian food can be of better quality."

Plussat: "The crew who were dedicated to our row came by and introduced themselves individually. They came frequently to ask for anything I required. They prompty responded to a request call. The lavatory to passenger ratio for Business class was excellent and I never had to wait for more than a minute. The food was very good but there is room for improvement."
Miinukset: "Some of the bread and croissants were not really fresh. Fresh fruits were also very limited and not properly ripened."

Plussat: "The plane is very comfortable and the staff are friendly"
Miinukset: "Nothing"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Nothig"
Miinukset: "Everythingv"

Plussat: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Miinukset: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."

Miinukset: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"

Plussat: "everything went perfect , tank you KAYAK"

Miinukset: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Miinukset: "My seat is changed without my approval.thats disgusting"

Miinukset: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."

Plussat: "Great crews, excellent airplanes, wonderful in transit experince."
Miinukset: "In flight coach meals were average."

Plussat: "Staff was excellent"
Miinukset: "More selection or choices like international food not like focus on Indian food"

Plussat: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Miinukset: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."

Miinukset: "The seats are terrible."

Plussat: "Excellent Cabin Crews, Flights on time"
Miinukset: "Food is mediocre at best, comfort on 787 is terrible."

Miinukset: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Plussat: "All services are simply best."
Miinukset: "If you can add more Indian food, that will be better."

Miinukset: "Better inflight entertainment"

Plussat: "Great crew, excellent legroom"

Plussat: "The seats were very comfortable, good entertainment"
Miinukset: "Poor gluten free options"

Plussat: "entertainment options"
Miinukset: "They ran out of chicken for the back part of the plane so we all had salmon"

Miinukset: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."

Plussat: "nice people, good food"
Miinukset: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Plussat: "Everything Was Just Perfect"

Plussat: "Staff helpful and courteous under difficult conditions."
Miinukset: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."

Miinukset: "Boarding from connecting flight was manic, gate closing as we arrived only to then sit on the plane for about 40 mins before it moved. Extra leg room seats at extra cost are near toilets and watching the comings and goings from there is not pleasant. Staff ok but nothing special, left waiting with forms for lost luggage, little explanation. Plane decor looks tired, seats narrow. Luggage lost. Know why I like to fly Thai airways"

Plussat: "Timing, no delay"

Plussat: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Miinukset: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."

Plussat: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Miinukset: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."

Plussat: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"

Plussat: "It was so nice"

Plussat: "Well, the best thing was my free upgrade from Business into First ....which is perfect for the 14+ hours from Dubai to Seattle..... :)"
Miinukset: "I prefer the A380 to the 777-300 due to the availability of the bar/lounge area, and also the shower."

Miinukset: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."

Plussat: ",,"

Plussat: "excellent staff and friendly flight attendant."
Miinukset: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."

Plussat: "Everything was well done! Great customer service."

Plussat: "Service from staff"
Miinukset: "One toilet was not in service and another ran out of water in the sink!"

Plussat: "Every thing about Emirates was first class Including the CREW!!"
Miinukset: "It was a bit too cold but it did get better afterwards"

Plussat: "Wonderful service. Comfortable flight."
Miinukset: "My TV wasn't working."

Plussat: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"

Plussat: "Everything"
Miinukset: "No"

Miinukset: "Food was not tasty or interesting."

Miinukset: "During flight from San Fransico to Delhi,flight was to changed at Dubai for Delhi.There was no information on board as new the "gate no" at Dubai for Delhi."

Plussat: "It was ok, average."
Miinukset: "The reclining function of my seat was broken, smaller seats and too high air conditioning."

Plussat: "THE ICE"
Miinukset: "Luggage handling for overwait hand luggages"

Plussat: "Best"
Miinukset: "Best"

Miinukset: "Packed flight with the entertainment system not working and a spiced potato sandwich for a snack."

Plussat: "Newer plane. Good options for entertainment."
Miinukset: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."

Plussat: "It's a classy, professional operation with new, comfortable, very well-equipped planes, high-end entertainment options, an international crew, and many small comforts that really add up to a better experience."

Miinukset: "Everything"

Plussat: "Great service and staff."

Plussat: "Entertainment system was good"
Miinukset: "On an 18 hour flight I was offered 1/3 of a cup of water or liquid about 3-4 times. They even rationed ice cubes. I had to ring the assistance bell any every 1-2 hours in order to stay hydrated the meals Consisted of a reheated TV dinner and 5 plastic wrapped versions of bread or processeed foods (bread sticks, cracked, cheese stick) normal you just overlook this stuff but when it's 18 hour flight you need actual food and water or else you'll risk dehydration."

Plussat: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Miinukset: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"

Plussat: "Excellent experience"

Plussat: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"

Plussat: "Live entertainment TV. On time schedule."
Miinukset: "my flight from Dubai to mumbai - missing baggage. That was not a good experience at all."

Plussat: "Food was amazing crew was too helpful nice DDF overall flight was good will travel again"
Miinukset: "We kept a option for wheel chair but no one turned up that was disappointing."

Miinukset: "The service i received from airfare.com and Kayak."

Miinukset: "Tough to get a drink"

Plussat: "Very comfortable pod."
Miinukset: "Nothing"

Miinukset: "They cancelled the flight I want to have my money back"

Miinukset: "Little information provided during the boarding process and long wait. On the flight, the general service was OK"

Plussat: "Comfort"
Miinukset: "Food was not provided due to shortage as per attendant."

Plussat: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."

Plussat: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."

Plussat: "It was terrible"
Miinukset: "Because l have to wait for 22 hours and they let me pay for my own visa and hotel when l arrived in dubai"

Miinukset: "I love it"

Plussat: "Comfortable seat."
Miinukset: "Crew seemed to be having an off day. Not as organized and we’re rushed."

Plussat: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Miinukset: "Bigger seats for 10 hour flights"

Plussat: "Great"

Plussat: "Great food. Great seats. Great stuff. Great plane and the landing did not feel st all! Definitely am happy!"

Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Plussat: "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Miinukset: "Not their fault but 14-hour flights are exhausting."

Plussat: "Flight time and layover at connecting flight"
Miinukset: "Food needs to improved. In all other flight Indian spice is served as Asian veg flight seat are too tight"

Plussat: "Again the service was amazing and great food in a 2 hr flight"

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Plussat: "The entertainment system (the movies, songs and ext) The food was good."
Miinukset: "The seats MUST be updated."

Miinukset: "boarding was messy at IST"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "The flight was smooth and almost ontime. Professional staff that was active throughout the flight assisting passengers."
Miinukset: "The access to the gate was through an escalator only, therefore people on wheelchair or families with strollers could not get to the gate easily."

Plussat: "Smooth flight in general, nice staff"
Miinukset: "Food used to be better"

Plussat: "Nothing am still didn’t fly because of Turkish Airlines in LA really now I have the worst time in my life because the stuff working they are not have heart and no patient only patient for money fees late really I’ll never leave my problems done I can’t believe now sir you texted me after long time to want what’s wrong with me by the way I recorded everything all the stuff and but u will see as soon I reported everything really if you have heart or just thinking after you know my story u will understand me I reported everything with agents and I was trying many many times to come one help me from turkey airline nobody care really you will see sir I’ll post all record to Facebook and YouTube and Instagram Twitter and also I have mybrother his actor and he do show in t.v Chanel and everyone in Egypt loves him so I’ll add this channel t.v like everyone they will see this sir not sir not ok what happens to me you still don’t know why’s going on but now am getting worse day by day nobody with me now sir I sitting with wheelchairs because my back it’s heart me can’t even walk and I lost 2 bags each bag have stuff cost more than 15000$ because it was 2 iPhone X and 2 HTC Vive And some clothes all brand new and play station sir I have all the documents to approve and I reported too anther bag almost 22000$ I have 4000$ cash and more stuff very expensive and the important things my paper work like very important because am CEO for Amircan OSHA Trasports and my tickets price and I paid another fees almost 200 $ don’t sir thinking I need this money sir money now doesn’t working with me when I back my family with wheelchairs really am never had this in my life and the first time I have Turkshairline Sir please be patient and listen to my story maybe u will feel me"
Miinukset: "Please Sir I need help am got tired I went hospital and I can’t walking now cause Turkshairline. This first time i used buying tickets for u and you give me ticket from turkey airline and am never been with turkey airlines before, it’s the worse company I had ever seen in my life I got tired went hospital because of this company am very very sad ,please helping me my issue I bought tickets from you and then I went to airport to check in , the officer she said your bags it’s very heavy so i Said that fine I’ll paying the fees for extra, she said can you go buy in store 2 bags and move your clothes I said ok that’s fine, I went there back after am done she said am late u can’t take the flight because am late 3 mins i told her you just said go move my stuff and back the first I had emergency my sister she is past way 4 days ago and she is my twins and I didn’t see her for 4 years ago and then she’s past away I wish you feel me sir a and I explain her my this, she was trying tell me pay money for taken the flight next day and she wasn’t care sir she didn’t tell me sorry about my sister she’s only keeping talking pay money before 6 pm because after 6 it will be too much, so I told her please take my card and charge me and let’s me takes my flight I have emergency please she went inside and she took my card and she’s Back said my flight it will be tomorrow and charge me almost 200$ I said I didn’t say I want flight tomorrow and I feel very sad and she’s don’t care about my feelings but she’s was very care about money wooow, the end of day I getting tired to even speak and I was very very sad like i was thinking buying anther tickets for another company but she’s ready charge me and I left from airport to home back then I came next day and I went check in it was all the stuff different people and the lady she said my bags it’s big go buy one bag and move some stuff in this bag, again I said please can you cheak in and charge me extra bag let’s me fly she’s very very mean to me I went store and the lady from the store she’s was remember me because I went 2 times the first day and yesterday and back to check in she said am late for 2 mins and trying pay fees for next day, I was crying I can’t believe this I trying to explain her I was her last night and I have emergency nobody care nobody have feel me how am sad I trying to speak with anyone to help me nobody like all stuff they want done work and don’t care about Costmuer I went to Restrount and back nobody there and when I asked where’s all stuff they are left I was getting tired I have bags I trying to fond some one helping me nobody i got too much tired sir I was hospital yasterday I had 5 bags and I lost 2 bag I have big problem now for my back I got tired my body and my mind I have recorded all the stuff and from turkey airline I want send u the record and then you feeling me I only asked for help please help me I want flight and I can’t even walk it was too much please I don’t wants turkey airline"

Plussat: "The flight attendant (a gentleman) was very friendly and made the flight pleasurable."

Miinukset: "overall good experience"

Miinukset: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Miinukset: "Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off."

Plussat: "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
Miinukset: "Food wasn't as good"

Plussat: "The food, it's excellent.The entertainment system is really complete."
Miinukset: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Miinukset: "The crew offered no help or solutions when I was denied af security and had to return to ticketing to check a bag. They refused to check the bag and caused me to miss the flight, and offered to rebook me for over $2000. Shady. Most unhelpful agents. You'd just better hope you don't have an issue, because the customer service is some of the worst I've experienced. Won't fly them again."

Plussat: "The service, food, price and entertainment, little flight pack"
Miinukset: "Can't think of anything"

Plussat: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Miinukset: "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."

Miinukset: "We were in business. Food and service quality has gone downhill since last year. Cabin temperature is very warm. Staffs are not friendly. They spent a lot of time chatting in the galley talking and eating off food serving trays. Yikes!"

Miinukset: "My bag did not make it to final destination & there was no excuse for it as there was enough time during layover AND I arrived to airport by required time before flight."

Miinukset: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "These middle distance flights have planes that have no personal intertainment screens in buisness class. The seats have limited comfort even though there is enough room. These planes need to be updated. Service was good and the crew is very friendly."
Miinukset: "There was a long line at the bus gate B60 due to a lack of personnel."

Plussat: "Very comfortable seats and high quality staff."
Miinukset: "Boarding procedures, especially owing to TSA requirements. difficult."

Plussat: "Boarding was orderly"
Miinukset: "No entertainment"

Plussat: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Miinukset: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Plussat: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."

Plussat: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."

Plussat: "Staff was good"
Miinukset: "Delayed baggage on first flight for 1 day Delay in next flight and missed the connection"

Miinukset: "bread was cold!! food asn't so good"

Miinukset: "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."

Plussat: "Everything"

Miinukset: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Plussat: "Food, movies"

Plussat: "A great example of excellent service. The entertainment system really couldn't be beat."

Plussat: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Miinukset: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Plussat: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Miinukset: "The screen of the entertainment programme is too busy to find things"

Plussat: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Miinukset: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Plussat: "Able to rest & crew very pleasant"
Miinukset: "Thought we might miss our next connection as it was tight, but we made it."

Plussat: "Food is phenomenal . Seat are so much more comfortable then delta, and I fly a lot overseas , where flights are 8h minimum , so it is a very important factor. Flight departed and arrived exacted at time schedule, and of course not to mention that the prices are good for their flights"
Miinukset: "The only thing I would say that it could be improved is that they leave you food tray on your laps for a lot longer that needed."

Plussat: "Excellent food, service and on-time"
Miinukset: "Seats too close together. Also -- and VERY important -- they are so close together that they shouldn't be allowed to tilt back and press further into the person n the back's knees. NOTE: Turkish Airlines is, by far, not alone with this problem. Airlines have jammed too many seats in the plane. Increase fares a tad and give more knee space."

Plussat: "A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers."
Miinukset: "Really tight seats. Almost impossible to eat your meal."

Plussat: "Went above and beyond"

Plussat: "The particular flight attendant serving our area seemed rude."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "The punctuality and the entertainment"
Miinukset: "Perhaps a more organized boarding process"

Plussat: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Miinukset: "The seat in the back was very uncomfortable to sleep other than that amazing"

Plussat: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Miinukset: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."

Plussat: "Fantastic"
Miinukset: "Everything"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Miinukset: "Guy beside me was always sitting to his friends."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"

Plussat: "All"
Miinukset: "Nothing"

Plussat: "Hospitality and attitude of crew Food"
Miinukset: "Cramped economy seats including leg space"

Miinukset: "Small plane, a price for everything."

Plussat: "I like everything about Lufthansa in terms of quality and service"
Miinukset: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Plussat: "The entertainment, food, and crew were great."
Miinukset: "I had no problems with this leg of the flight."

Plussat: "We were late on arrival due to a delay in our connecting flight. Lufthansa had a courtesy van waiting for us on the tarmac and ushered us directly to the flight being sure we did not miss our flight. Lufthansa went above and beyond in their customer service!! We are truly grateful to the airline for their assistance and superior service!!"

Miinukset: "Pretty good. Great crew."

Plussat: "family line at check in made boarding a breeze."

Plussat: "Screen monitor and flight map"
Miinukset: "Flight was delayed and it was kinda cramped"

Plussat: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Miinukset: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Plussat: "The food was good."
Miinukset: "The seats were not too comfortable and the video screen was small."

Plussat: "Nothing!"

Miinukset: "No difference between Business class and main cabin."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "This is a brand new airplane. The size of these seats has hit a new low. To expect an adult to spend 8 hours crammed into this thing is barbaric. It's been a week and my back still right. Enough already."

Plussat: "Great costumer service, comfortable flight"

Miinukset: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Plussat: "The schedule"
Miinukset: "Could not cancel flight and was charged for it."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "N-o entertainment"
Miinukset: "All"

Plussat: "Nice flight."
Miinukset: "Delayed flight."

Plussat: "Everything"
Miinukset: "Not a thing"

Plussat: "On time"
Miinukset: "They ran out of food choices, so I had to go with mushroom pasta."

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Everything was pretty good. Except for the seats."
Miinukset: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Plussat: "Flight crew was decent."
Miinukset: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Crew attitude - so much better than on the indifferent and even hostile US carriers"

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "The crew was very good."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "I fly regularly between Germany and USA. Would rate this flight as the second best flight in recent years. Small details can make a difference."
Miinukset: "The breakfast that was served was not great. Blueberry muffin super sweet and canola bar with raisins.none odds which i would ever pick if I had any choice."

Miinukset: "Flight delayed and lost connection. 2 hours for rebooking"

Plussat: "super comfortable seats, good movie selection and smooth interface with the personal video screen/music/tv etc., also surprisingly good food."
Miinukset: "sound on the entertainment system broke halfway through the flight (just my seat)."

Miinukset: "It was a great second experience"

Miinukset: "It was late."

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plussat: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Miinukset: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Miinukset: "Everything was OK"

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Miinukset: "Entertainment"

Miinukset: "Delays, took my hand luggage into the hold,"

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "No reading light in my seat..."

Miinukset: "Turn the lights on early making it hard to sleep"

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Efficient boarding system, clearly signposted. Professional staff"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Miinukset: "No complaints about anything."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Good flights. Good prices."

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Miinukset: "Tiny old cramped plane."

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "quick and relaxed"

Plussat: "Easy Boarding"

Plussat: "Very little if any."
Miinukset: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Same as above"

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."