Etsi halvat lennot välille Helsinki - Tukholma

Plussat: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Miinukset: Movie options.

Plussat: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Miinukset: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Miinukset: Boarding process could have been smoother

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Miinukset: Things were very scratched

Plussat: Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Miinukset: .

Miinukset: at least offered free water.

Plussat: Great service. Very comfortable seat

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Plussat: We've lucky to sit in the emergency exit row. Lots of space!

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Miinukset: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Miinukset: - Leave in time - Working onboard entertainment system

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Miinukset: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Miinukset: Multiple delays. Need to offer back up flights and hold connections for delayed flights.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: flights were on time.

Miinukset: loud passengers and at least water could be for free... its a 3 hour flight!!!

Plussat: Newburgh airport is nice and small so were no long security lines. Norwegian air was perfect. No issues with anything.

Miinukset: Didn't have wifi on the plane. But it's not a deal breaker.

Plussat: The long distance jet was very nice and would likely be the only reason I would fly with Norwegian again.

Miinukset: Drinks like soda included in cost. Baggage sizes and weights that match other international carriers, consist enforcement of weight restrictions or requirements. More people, less kiosks. Don’t make you have to pay to choose a seat. Everyone we talked to was complaining about the nickel diming!

Plussat: It was a shot flight. Not much happening.

Miinukset: The flight was delayed.

Miinukset: It was late

Plussat: Nothing

Miinukset: Customer service

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe .

Miinukset: Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists .

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Crew were efficient and friendly.

Miinukset: Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable.

Plussat: flight crew was amazing.

Miinukset: Boarding was poorly handled by airport staff

Plussat: staff were polite, helpful, and efficient

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance

Plussat: Nothing.

Miinukset: Please see statement from SFO-> CPH flight.

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Plussat: crew was pleasant

Miinukset: boarding was chaotic

Miinukset: From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time

Plussat: Seat was very good. The headrest was conducive to sleeping

Miinukset: The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart.

Plussat: Plenty of legroom, friendly crew

Miinukset: Delays were not communicated at all. Plane was very old with no seat back entertainment or in flight magazine. A large piece of the plane fell off on takeoff and hit a passenger in the head. The crew tried to jam it back in place but it was obvious it would not stay put. It fell off two more times.

Miinukset: Flight was delayed 5 hrs, gate changed just prior to boarding

Plussat: The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane.

Miinukset: Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;(

Plussat: New plane

Miinukset: Nothing

Plussat: The food and service were wonderful!

Miinukset: Seats are not comfortable

Plussat: Fast boarding, on time arrival and friendly service; what more do you need!

Plussat: Great flight and landing. Good leg room between seats.

Miinukset: N/A

Plussat: Everything

Miinukset: None

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: Nothing

Miinukset: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Miinukset: Baggage took almost 90 minutes to come off plane.

Plussat: Everything but the food.

Miinukset: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Miinukset: frankfurt airport security is a nightmare

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.