Etsi halvat lennot välille Helsinki - Tukholma

Plussat: the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least.

Miinukset: the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost

Miinukset: Announcement At the airport and the plane needs speak English more clearly. Thanks!

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Miinukset: no food or water in economy - for a 5 hour flight.

Plussat: meal

Miinukset: It was late

Plussat: I wish I found somebody to take me around

Miinukset: No complains

Miinukset: Things were very scratched

Plussat: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Miinukset: Only the other trip by air with Finair

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: A350, smooth and quiet. Nice plane

Miinukset: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Plussat: Everything! I never knew Finnair was such a great airline.

Miinukset: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Miinukset: Very bad food my options were pork and vegetarian. Chicken finished.

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: meal

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: Crew was helpful and food was very good

Miinukset: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Plussat: Yes

Miinukset: Everything was good

Plussat: Very friendly crew and on time with no problems.

Plussat: Everything! I never knew that Finnair was such a great airline.

Miinukset: Honestly, nothing could have been better.

Plussat: The fact that we were offered an additional round of water and the friendliness of the crew.

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Miinukset: Boarding process could have been smoother

Plussat: Food was the best airline food!

Plussat: Short flight, friendly crew.

Plussat: Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!

Miinukset: Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United.

Plussat: On time Nice crew

Miinukset: Stood in cold jet way for 5 min after boRding began.

Plussat: New plane

Miinukset: Nothing

Plussat: It was a shot flight. Not much happening.

Miinukset: The flight was delayed.

Plussat: Everything but the food.

Miinukset: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Plussat: Flight was quick and smooth and ontime. Friendly staff. Awesome that you get free wifi.

Miinukset: Plane broken. Rebooked to next day

Plussat: Nice plane

Miinukset: Baggage policy is ridiculous. Seems random who pays and who doesn’t but they clearly target Americans. How can you fly a long haul flight and not provide water without paying????

Plussat: The crew on-board was nice this time around.

Miinukset: The entire process: -the check-in staff are rude -had to wait in line for over 1.5 hours to check in (no self-serve kiosk at CDG) -the 10kg total (backpack and suitcase) carry-on limit was a surprise on this flight and cost €80 for being ~2kg over - generally confusing with bad surprises

Plussat: Friendly flight crew. Good price point.

Miinukset: Getting drinks right away when in premium class - and more periodic checks

Miinukset: Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost.

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Miinukset: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Plussat: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Miinukset: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

Miinukset: Eemployees were extremely rude, the experience will make me reconsider using the airline as well as going to this particular airport in Spain. I was upset and disgusted with the service.

Plussat: Nothing

Miinukset: They never let me board, and did not tell me why. Not money back. Terrible customer service

Miinukset: the plane was delayed. no reason giving. when boarding, it was a white plane with no markings. inside it had Norwegian signs, but probably the plane was a substitute. Once in the air, the flight was fine.

Plussat: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Miinukset: Could do with slightly more legroom.

Plussat: The attendants were constantly providing services to the passengers.

Miinukset: From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time

Miinukset: We paid for meals that were NOT delivered

Miinukset: Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot.

Plussat: Good service, good connection in Riga! Perfectly on time!

Miinukset: No information was avSo pick a couple up listen to this device again also right now dictation right now

Miinukset: Flight was late

Plussat: Newer plane.

Miinukset: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Miinukset: The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers