Etsi halvat lennot välille Helsinki - Ruotsi

Miinukset: It was late

Plussat: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Miinukset: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Plussat: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Miinukset: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Plussat: Very pleasantly surprised with the level of service for a cheap flight. Although very basic stuff, most everyone enjoyed the flight.

Miinukset: Flight was cancelled. No feedback or compensation from SAS.

Miinukset: although the ticket bought specifically included extra luggage I had to add 70 Euros as this was not indicated clearly on the ticket! Pls let us know how to get the refund ASAP!!!!

Miinukset: Flt late. Worried about making connection No food on flt

Miinukset: Multiple delays. Need to offer back up flights and hold connections for delayed flights.

Plussat: Crew was very pleasant.

Miinukset: There were no announcements at all about the delays! It was confusing and poor service.

Miinukset: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Plussat: Very friendly and helpful

Miinukset: I witnesses myself and at least 12 other people pay addition baggage fees

Miinukset: They had no filed paperwork with JFK AND we were told that the plane could not leave Oslo until it was accomplished. The flight left two hours late.

Plussat: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Miinukset: Could do with slightly more legroom.

Plussat: Almost as bad as easyjet

Miinukset: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Miinukset: Ок

Plussat: Short flight

Miinukset: They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline.

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Miinukset: Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems

Plussat: I liked nothing.

Miinukset: The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution.

Miinukset: 2.5 hours late, ground crew horrible.

Plussat: Nothing

Miinukset: I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is.

Plussat: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Miinukset: Don't fly with Norwegian

Plussat: All

Miinukset: Keep up the same spirit

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: The crew was really good

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Miinukset: Service, staff and food.

Plussat: Comfortable

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Plussat: Good flight , bad flight delay and luggage.

Miinukset: To be on time

Plussat: The flight attendants were quite personable and engaged.

Plussat: The crew was good , funy , atentifly and kind.

Miinukset: Was ok.

Plussat: Crew

Miinukset: Huge delay... :(

Plussat: The crew was awesome, super funny, excited, and helpful.

Miinukset: The seat was incredibly uncomfortable.

Plussat: Na

Miinukset: Na

Miinukset: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Plussat: Entertainment

Miinukset: Boarding process and food

Miinukset: Clean up the planes better

Plussat: Great crew

Plussat: Everything

Miinukset: None

Plussat: All

Miinukset: Keep up the same spirit

Miinukset: frankfurt airport security is a nightmare

Plussat: Good service

Miinukset: That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(.

Miinukset: Newer movies

Plussat: Check in was so easy.

Plussat: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Miinukset: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Miinukset: Baggage took almost 90 minutes to come off plane.

Plussat: Everything

Plussat: No fuss, polite, slightly more leg room than Ryanair, plane seemed less noisy.

Miinukset: Could do with slightly more legroom.

Plussat: The crew was amazing. The food was good

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Miinukset: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Plussat: Comfortable

Plussat: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Miinukset: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Plussat: Great service. Very comfortable seat

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: Entertainment was good. Plane was pretty new/nice

Miinukset: The food is rediculous. Apparently you have to pay extra ahead of time to even get a glass of water. That is unacceptable to me and because I didn't book on their website directly, I was never notified of this. 3 dollars for a bottle of water. It wouldn't be a bad airline if not for this but they have to skimp on this one little thing. It's also upsetting because it's an 8 hour flight. You need water and food!! That ruined it for me and it's such a simple thing. Plus the flight attendants were unprofessional. Probably won't fly them again.

Plussat: Price, clean plane , attentive crew,

Miinukset: Need better movie selection.

Miinukset: the plane was delayed. no reason giving. when boarding, it was a white plane with no markings. inside it had Norwegian signs, but probably the plane was a substitute. Once in the air, the flight was fine.

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Miinukset: Boarding process could have been smoother

Plussat: Nothing

Miinukset: Customer service

Plussat: that there was a water and a blanket on each seat!

Miinukset: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Miinukset: at least offered free water.

Miinukset: Seats weren't that comfortable.

Plussat: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Miinukset: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Miinukset: Nothing in time

Miinukset: Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way

Miinukset: One Toilet for a full plane with 150 passengers....

Plussat: Nothing

Miinukset: Staff , boarding , late, rude , uncomfortable. NEVER FLY WITH NORWEGIAN

Miinukset: They had no filed paperwork with JFK AND we were told that the plane could not leave Oslo until it was accomplished. The flight left two hours late.

Plussat: Everything but the food.

Miinukset: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Plussat: flights were on time.

Miinukset: loud passengers and at least water could be for free... its a 3 hour flight!!!