Etsi halvat lennot reitille Hollanti $[31873-Rovaniemelle

Plussat: "Nothing"
Miinukset: "Customer service"

Plussat: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Miinukset: "Food a bit bland and uninspired"

Plussat: "The crew was amazing. The food was good"

Plussat: "Comfortable"

Miinukset: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"

Plussat: "Crew was great and welcoming"
Miinukset: "Some features on screen did not work, also seat handle wasnt possible to lower"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Clean up the planes better"

Plussat: "The crew was great!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."

Plussat: "blueberry juice, service and friendliness"
Miinukset: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Plussat: "There was room available."
Miinukset: "This was not business class!"

Plussat: "I will recommend to my friends and families."

Miinukset: "Unwashed pillow and blankets, stains on the pillow"

Miinukset: "Plane was 1 hour late and missed my flight."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "We where really late and they where very helpfull."

Miinukset: "They have no charging points for the phone"

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Miinukset: "Missed connection so didn't get second flight"

Plussat: "Typical service and level of attention you'd expect in business class. Great food and wine selection. The amenity kit has exactly what's needed and not more."
Miinukset: "Only 1 hour of Wi-fi included - seems strange for business class."

Plussat: "The gluten free meal was pretty bad."

Miinukset: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Miinukset: "They lost my luggage at some point in the short journey."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Hyvä ja helppo lento"

Plussat: "everythning"
Miinukset: "16 hour overnight stop at helsinki airport."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "Blueberry juice. And best coffee I ever had on an airplane."
Miinukset: "Can't think of anything."

Plussat: "It was comfortable and not too crowded"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Boarding was quick and expedient. I was worried the flight might have been held up because Schiphol airport is too small to handle its increasing air traffic and is often backed up with planes waiting on the tarmac to dock or take off. But it was an early morning flight and everything went smoothly. We landed on time, disembarked efficiently, and were on our way."
Miinukset: "Everything was great."

Miinukset: "Hotel was rubbish"

Plussat: "British airways, does what it says on the tin."
Miinukset: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Miinukset: "Understand sometimes out of airlines control but reduce delays"

Plussat: "Flights were on time. Good food portion for longer flights. Good pilots and cabin crew."

Miinukset: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Plussat: "The crew was good, very helpful."
Miinukset: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"

Plussat: "yes seats were more comfortable and more leg room than the other airlines I have used"
Miinukset: "It was all pretty good and despite leaving a little late we got there on time"

Miinukset: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."

Plussat: "Crew ok, seat ok"
Miinukset: "Flight on time"

Plussat: "Left on time and arrived early"

Miinukset: "Generally, it was just good."

Miinukset: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Plussat: "I only like the voucher idea but still doesn't cover up all the other things ."
Miinukset: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"

Plussat: "Original timing"
Miinukset: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Plussat: "On time"

Miinukset: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Plussat: "Helpful staff, very pleasant flight and even arrived early!"
Miinukset: "The fact that you had to buy even water."

Plussat: "Nothing"
Miinukset: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Plussat: "Dinner Lunch Snacks Tea"
Miinukset: "Everything was good"

Miinukset: "How the power outage was handled at Schiphol was chaotic"

Plussat: "Comfortable short hop"

Plussat: "nothing"
Miinukset: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Plussat: "staff very considerate, decent food with several snacks in-between, would fly them again readily"

Plussat: "Fast as smooth"
Miinukset: "Nothing"

Miinukset: "Delays and overbooked flights"

Miinukset: "2 Hour Delay"

Plussat: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Miinukset: "The boarding process could be better"

Miinukset: "Nothing."

Plussat: "Polite crew, flight was on time landing - even early. Seats were comfortable."

Plussat: "Everything"

Miinukset: "Flight was late"

Miinukset: "According yo the kayak app on the moment of booking the flight was going to Heathrow, but it went to Gatwick. In addition, the tariff did not include one checked luggage as shown on the app as well. Really disappointed with my first use of kayak."

Plussat: "Some sleep"
Miinukset: "No food or drink provided in crappy seats"

Plussat: "the staff was nice"

Plussat: "The staff where very good, was comfy for short trip"
Miinukset: "2hr 40min delay, and a very hectic and long boarding process"

Plussat: "Food good."
Miinukset: "Delayed takeoff due to customer replanting and hunt for their luggage. Noisy children throughout flight. Unable to nap due to noise."

Plussat: "Quick and efficient. Very informative about delays."

Plussat: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Miinukset: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Plussat: "When it got going, a pleasant flight."
Miinukset: "The delay was longer than the flight, although not necessarily BA's fault."

Miinukset: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Plussat: "I was upgraded to World Traveler Class. There was a lot more legroom. Also there was great movie select."

Plussat: "Boarding smooth enough, seats comfy enough"
Miinukset: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"

Plussat: "Nothing - I arrived eventually."
Miinukset: "Undue stress, over booked flight, lost luggage. Zero customer service. Will never fly BA again."

Plussat: "easy boarding, land at T5 which is a very well designed terminal"
Miinukset: "check is was horrendous. Long queues of people, long wait and not enough people to man the check in counters. Sitting down in my seat my kneeds immediately banged on the seat in front of me. Its clear that this aircraft has less leg space that then usual. And now you have to pay for all food and drink. £9 for a sandwich and G&T."

Plussat: "Even flight was delayed, all was well with excellent service."

Plussat: "On time and accommodating"
Miinukset: "All ok"

Miinukset: "The only issue I had was having to check my bag. I didn't feel it was necessary."

Plussat: "Quick and a clean aircraft"
Miinukset: "Nothing special to say"

Miinukset: "Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic."

Plussat: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Miinukset: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"

Miinukset: "This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian"

Plussat: "WORST STAFF EVER. Incredibly rude and not helpful. DO NOT FLY."

Miinukset: "Canceled at one day before flight incurring much cost due to non refundable reservations."

Miinukset: "first flight with Norwegian Air . We flew from LAto Rome business class direct . The boarding process was awful being shuttled from a crowded boarding area to a building with a long walk to board .There was no Business class boarding . The seats are very uncomfortable, no pillows, no amenity bags"

Miinukset: "It takes a long time to get your luggage. Traveling with a child is really a challenge"

Miinukset: "We were traveling with 1.5 year old child and we had to leave our stroller at the entrance to the gate and got it back with the rest of the luggage, needless to say we had to carry our child all the way to the plane and then to the baggage claim. Why can't it be taken and given back at the entrance."

Miinukset: "Better menu service and comfort"

Miinukset: "My luggage never arrived!! It was only a 45 min flight and bag was checked two hours prior to take off. Then customer service was nonexistent until we handled it on our own."

Miinukset: "On a 7 hour flight especially an all night flight passengers should certainly be given bottled water and if nothing else cookies for what they paid."

Plussat: "Seat was okay. Enough overhead space for everyone"
Miinukset: "Seriously no food? Or even peanuts? Or a water? Shouldn’t have to pay $3 for water on a 8 hour flight..."

Miinukset: "The staff and crew at Norwegian were not friendly. Boarding was a mess. The plane smelled very bad and was uncomfortable to sit."

Plussat: "Seats were fine in economy. Overall the flight was a breeze."
Miinukset: "WiFi on trans-Atlantic flights."

Plussat: "Crew was amazing. I love the Dreamliner. Ground crew was very helpful. I had a large family with me. They made it as easy as possible for me."
Miinukset: "Norwegian does not have beverage service. I heard other passengers were able to get water but I didn’t know there was water on board and we did need it."

Miinukset: "The boarding process could be better organized. There is just one large line and it’s like a free for all. There are zones on the tickets but they didn’t board by the zones"

Plussat: "Just an overall bad experience. Will not fly with them anymore"

Plussat: "Crew was great as were the Premium seating. On the whole I thought Norwegian was a good value and pleasant flying."
Miinukset: "For a while there was only one person to handle everyone checking in, later there were three at most for the whole plane. We were also told to throw away the baggage tags printed by the kiosk for new ones from the attendant. So why put you through lining up for kiosk check in?"

Miinukset: "The Norwegian line person who made sure we had advanced security screening, they singled out over 10 passengers for advanced screening causing the plane to wait."

Plussat: "The crew was rude. If my boarding pass was checked at gate why I need to show it again when I’m at the door of the plane. I told them my seat."
Miinukset: "Also I paid to select seats and I didn’t get the seat I selected"

Miinukset: "It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today."

Plussat: "The seats were comfortable, and I like the large windows with the tinted glass."
Miinukset: "The boarding procedure could be better organized. Also, I don't like the idea that even water has to be purchased with a credit card."

Plussat: "We paid for an upgrade for our return trip after being uncomfortable in economy. Enjoyed the comforts, made the 8 hour flight relaxing."
Miinukset: "Other than for food service the crew ignored us. The foot rest was to short for my 5’10” frame."

Plussat: "Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER"
Miinukset: "No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required."

Plussat: "Nice big comfi plane"
Miinukset: "Return trip on 787 tiggt Seats"

Plussat: "Modern plane"
Miinukset: "8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well."

Plussat: "I like that it left on time and arrived on time"
Miinukset: "Crew was unprofessional and sloppy no amenities"

Plussat: "Nice clean, quiet and smooth ride. The economy seats seem to have a little more legroom than most."
Miinukset: "The staff on both transatlantic flights were absentee. While I get that it is a budget carrier and they use a request your services via the entertainment system model, they were all behind the curtain all the time. Not even offering water occasionally. Really? Also, I don’t understand why they promote larger windows with dimming functions if the are going to override the controls. While I understand being courteous to other in the plane who might be sleeping, what good is ordering a window seat if the window is put and left in a darkened state the entire flight? An above the clouds sunset opportunity missed. Annoying!!!"

Miinukset: "Delayed 4 hrs Inflight entertainment down for 9hr flight Have to buy water!"

Plussat: "Very efficient!"
Miinukset: "You got to be kidding! Charging for water!!!"

Plussat: "Great entertainment system"
Miinukset: "Tough chairs, no water service if didn't order meal in advance"

Miinukset: "15/9/2018 Amsterdam - NYC 1. Baggage check only opened two hours before departure so it was an hour wait to check a bag 2. Flight left 80 minutes late 3. Flight sat on tarmac at JFK for 50 minutes waiting for a gate because we arrived late"

Plussat: "Flight was smooth, seats were comfortable with more than the usual leg room. TV screens were large and free. Overall it was a great flight."
Miinukset: "My wife and i paid the minimum to board so of course we didn't expect any amenities. But i would think that coffee and especially water would be complimentary anywhere. We were fine without food but I mean how do you have an 8 hour flight and not offer water to passengers unless they request to pay for it."

Plussat: "Modern plane, nice crew, good air, enough seat space, easy ordering and paying for food"
Miinukset: "It was pretty cool the whole time and I’m not somebody who freezes in airplanes"

Plussat: "For a 9.5 hr flight, you didn’t get meals and there wasn’t TVs to entertain yourself. When you asked the flight attendants for help, it was like you were bothering or inconveniencing them. It was a terrible experience for any kind of flight."
Miinukset: "Everything."

Plussat: "Well organized; staff are very competent; flight was uneventful."
Miinukset: "Snacks and drinks all cost extra, even water."

Miinukset: "I was in seat 33F. My husband & I were sitting together, boarded together, yet we were sent down different isles of the plane to board even though we asked to go the same direction. This made us arrive at our seats at different times & made stowing our luggage above rushed, awkward and harder to do. Not a good start considering we are both in our mid 60's. This may have been due to the crew being overwhelmed due to circumstances caused by the airport making us all late in boarding the plane all at once. Also, it was a late flight & there was constant noise from the galley making it hard to try to get any sleep. We were very happy that the crew got along so well but some of the conversations could have been at lower decibles."

Miinukset: "Downgraded from business to economy. Flight was operated by a Brazilian charter airline. A special meal I require was not delivered so only snacks for 8 hours."

Plussat: "Simple, good flight"
Miinukset: "NA"

Plussat: "I never leave bad reviews, but the service was not great."
Miinukset: "It was a 9 and a half hour international flight and my tv did not work. There were no complimentary meals. We also got stuck on the runway when we landed for an hour. So we were on that plane for almost 12 hours"

Plussat: "Price!"
Miinukset: "Other passengers keeping their lights on the duration of the flight. This international flight left at 11:30pm and it would have been helpful to beat the jet lag by being able to sleep."

Miinukset: "Flight was delayed by 1 1/2 hours. Missing my connecting flight from Oslo to Munich"

Miinukset: "Flight crew didn’t ask anyone if they wanted a drink for the whole 10+ hrs unless they had pre purchased food."

Plussat: "The flight was fast"
Miinukset: "Horrible people doing the check-in for the flight Very stricted with weight so they can charge you horribly high prices for their benefit Very arrogant Delayed flights Not offered even water if you hadn’t booked meals Very expensive snack bar prices and can only pay by card Worst airline ever with the most abusive and arrogant staff"

Plussat: "The flight was smooth and faster"
Miinukset: "I believe food on flight must be for all passengers as a result food cost should be added to ticket.l didn't like the sight of people eating and others hungry."

Miinukset: "I will not fly this airline again if I can help it. $3 for a bottle of water? Buy a blanket? I fly international flights frequently...I have never experienced such poor service on any other airlines. The crew was untrained and some even dancing in the back of the plane. I would not want to trust my life to such people if there was an emergency on board."

Plussat: "Flying in a Boeing 787, flight was on time, crew was very professional, more comfortable than legacy airlines."
Miinukset: "Cabin was cold, drinks, meals, services were bare minimum"

Miinukset: "my previous flight was delayed and I missed checkin for this flight by 10 minutes and was not able to make the flight, even though I had enough time to do so. Had to pay $2000 for a new ticket. TERRIBLE experience."

Plussat: "I love Norwegian!"

Plussat: "The flight was smooth and easy."
Miinukset: "The longest wait I have ever seen to get passport reviewed. I am sure people missed their flight. There was no sense of urgency, no information, once I got to the gate the sign said Gate Closed. Luckily they were still boarding but bette, no any communication would have been better."