Päivittäinen siivous, matkustamon HEPA-suodattimien asennus lennoilla Euroopasta Rovaniemelle
Keskim. hinta meno-paluu
Hyvä tarjous meno-paluu
Hyvä tarjous yhdensuuntainen
Finnair, Air France ja Turkish Airlines ovat luopuneet muutos- ja peruutusmaksuista Euroopasta Rovaniemelle lennoilla. Vahvista käytännöt varaussivustolta.
KAYAK on matkahakukone. Etsimme verkosta osuvimpia hintoja käyttäjillemme. Käsittelemme vuosittain yli 2 miljardia lentokyselyä, minkä ansioista voimme näyttää lentoja eri hintakategorioissa ja eri vaihtoehtoja Euroopasta ]Rovaniemelle lennoille.
KAYAK-sivuston hintojen ennustusalgoritmi käyttää historiallista dataa selvittääkseen muuttuuko lennon Rovaniemelle Euroopasta hinta seuraavan 7 päivän kuluessa, jotta matkailijat saavat selville kannattaako heidän odottaa vai varata jo.
KAYAK Mixin avulla voit yhdistää yhdensuuntaisia lippuja säästääksesi suhteessa perinteisiin meno-paluulippuihin. Voit lentää esimerkiksi Rovaniemelle ja takaisin Eurooppaan toisen yhtiön koneella.
Joskus matkasi ajankohdassa on joustonvaraa, ja jos et ole vielä lyönyt lukkoon tarkkoja matkustuspäiviä joustavat päivät -haku näyttää kaikki vaihtoehdot Rovaniemelle Euroopasta lennoille jopa kolme päivää ennen/jälkeen etsimiesi päivämäärien. Voit sitten valita sinulle parhaiten sopivan vaihtoehdon.
Pisteytys KAYAK-asiakasarvioiden perusteella
Plussat: "the plan"
Miinukset: "seevce was bed 10! hour alihhvwiyhb2 snacks"
Miinukset: "No social distancing‼️Service on plane just horrible"
Plussat: "Seat was ok."
Miinukset: "There was no food served at all! Just a plastic water container for the entire flight. Could’ve served a snack or two like JetBlue does in USA"
Plussat: "Turkish airlines is reaaly good"
Plussat: "I like the price, quality, aircraft, staff, food.. everything!"
Plussat: "Not as my expected"
Miinukset: "Check in team at airport very tuff and I have 9 kg only they let me pay full SR 450 which too high and generally all airlines they don’t ask u to pay like such weight as business class passenger. Quality of food, aircraft very old and seats not comfortable"
Plussat: "Food was good and the crew members were very friendly."
Miinukset: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."
Plussat: "Every thing"
Plussat: "The flying smooth, staff pleasant"
Miinukset: "No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all."
Miinukset: "The seats. You are real greedy."
Plussat: "Its was sooo goood, thanks"
Miinukset: "The food service movies the crew"
Plussat: "On time"
Miinukset: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"
Plussat: "The in-flight entertainment was great."
Miinukset: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."
Plussat: "Everything was more than perfect. Thanks Turkish Airlines."
Miinukset: "On board internet must be faster."
Plussat: "Facilities are really nice"
Miinukset: "I only got one boarding pass at the check in."
Plussat: "Entertainment and crew were helpful"
Miinukset: "Food messed with my stomach."
Plussat: "Modern and comfortable planes, service was nice and friendly and the food was amazing which isn't very common when requesting a special meal."
Miinukset: "the passenger sitting next to me got drunk on 4 glasses of whiskey and was invading my personal space at some point he was even trying to touch me. I think he was allowed to drink to much which caused this issue"
Miinukset: "I miss the turkish delights they used to serve"
Plussat: "we ware attisefy for are first time in bisness clas"
Plussat: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Miinukset: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."
Plussat: "movies and food"
Miinukset: "There was no child meal dispite us ordering it."
Plussat: "Great service, great food and drinks"
Plussat: "The seats were comfortable and the staff at the gate were nice."
Miinukset: "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."
Plussat: "Overall trip was really good."
Miinukset: "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."
Plussat: "Easy boarding"
Miinukset: "9 hours layover in Istanbul was too long ."
Plussat: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Miinukset: "Seats were terrible!"
Plussat: "Overall the experience was good with friendly staff."
Miinukset: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."
Plussat: "All was fine. No complaints."
Miinukset: "Live TV news"
Plussat: "Timing was perfect without any unnecessary delay in transfer. Crew is quite helpful and food was pretty good for Economy class as was the leg room and footrest. Entertainment was excellent."
Plussat: "Food, entertainment and the airline crew excelente"
Miinukset: "The seat a little inconfortable for me"
Miinukset: "Leg space"
Plussat: "Very spacious seats, attentive and friendly crew, delicious food selection and presentation of food, fresh food offered for snacks, outstanding lounge in Istanbul"
Miinukset: "Extra security check before getting on the plane during which my 11-year-old son was separated from me since they had different lines for males and for females."
Plussat: "My wife says when liked Turkish airlines staff more than her travel on other airlines. She is very happy with her flight."
Miinukset: "How come a Business Class doesn't have sleeping masks? Unbelievable."
Plussat: "There was a delay in take off over 54 minutes. We had only 30 minutes to catch the connection flight at Istanbul airport and no one guide us in the airport to which gate we have to go. It was very hard for my wife to run with me all the way to the next gate (she is diabetic)."
Plussat: "Clean bathrooms all the times. Eagerness of creaw to take action of our reauest of drink, coffee etc."
Miinukset: "Foot rest in plane from IST to ATL is restricting leg movements and hits legs when not lowered. Can get rid of foot rest. Also seat leg room and widht were noticably small compaired to flights from IAD to IST."
Plussat: "Delicious meals, friendly crew, good selection of entertainment."
Plussat: "The seats had a decent amount of leg room."
Miinukset: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."
Plussat: "Friendliness of the crew and their willingness to serve"
Miinukset: "Boarding process at Istanbul and aircraft maintenance"
Miinukset: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Plussat: "Food and entertainment system"
Miinukset: "Heat on the airplane."
Plussat: "Food was ok Service in plane was good"
Miinukset: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
Plussat: "The one episode of Modern Family from the one of the old seasons"
Miinukset: "The fact that it took 4 (in 4 hours) attempts and a request to fill out a complaint form that got the staff to switch the air back on on a flight to AFRICA!!! I was about to undress myself to stop sweating!! Seats are uncomfortable and TV selection outdated."
Plussat: "Again, service was awesome business class cabin temperature should be lowered as it was hot."
Plussat: "Comfort was excellent and the crew very nice!"
Miinukset: "My baggage was damaged."
Plussat: "Good food great passenger service."
Miinukset: "Disruptive child in seat in front of me"
"Kaikki oli OK. Ei parannusehdotuksia."
"Lentokentällä saimme apua kahdesta pisteestä."
"Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair."
"Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin"
"Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut.."
"Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!"
Miinukset: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."
Miinukset: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."
Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "The crew was great!"
Plussat: "everything was good"
Miinukset: "Needed a bit more food :)"
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"
Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."
Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."
Plussat: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Miinukset: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."
Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Plussat: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Miinukset: "Missing luggage. WiFi spotty."
Plussat: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Miinukset: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Plussat: "Food, entertainment, service"
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Miinukset: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."
Miinukset: "Missed my connecting flight from Helsinki to Miami because the flight from New Delhi, India was delayed by more than 4 hours."
Plussat: "Good smooth flight, on time. No complaints"
Plussat: "The friendly crew, and quiet cabin"
Miinukset: "The food was too Finnish."
Plussat: "The crew was very helpful and kind. The plane extremely comfortable"
Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"
Plussat: "Was great on the way to Helsinki and extremely poor on the return trip."
Miinukset: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Plussat: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Miinukset: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"
Plussat: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Plussat: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Plussat: "Crew was awesome. Entertainment was good."
Miinukset: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."
Miinukset: "long waiting time in the bus before the flight"
Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"
Plussat: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Miinukset: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."
Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."
Miinukset: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"
Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"
Plussat: "Boarding and de-boarding was quick"
Miinukset: "We had a very rude male flight attendant that argued with us when they didn't have a vegetarian meal for my wife even though we checked that box when buying our tickets. My wife ate two bread rolls for dinner before the next meal 7 hours later. Later, when the second meal was served, he muttered a smart assed reply to my wife after he handed her food to her. After that meal service he offered everyone coffee except us."
Miinukset: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."
Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."
Plussat: "A bit delaye in Departure but ok overall"
Plussat: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"
Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Plussat: "Didn’t like the sandwich offered"
Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Plussat: "No extra charge for simple refreshments."
Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"
Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."
Plussat: "Great service"
Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"
Miinukset: "Plane left more than 40 minutes late with no explanation or apology."
Plussat: "Very good male crew member. Pilot genuinely apologetic for the delay."
Miinukset: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Miinukset: "No offer of snack with no egg in it."
Plussat: "nice drink selection on board flights"
Miinukset: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Miinukset: "Couldn't make the connection....Overall....an aweful experience!"
Plussat: "Standard on most parts with pleasant staff"
Miinukset: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Miinukset: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Miinukset: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Miinukset: "I was asked to change my seat repeatedly"
Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."
Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Plussat: "Boarding & crew (inc ground staff & check-in) all good."
Miinukset: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."
Plussat: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."
Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."
Plussat: "Efficient on and off Staff polite and helpful"
Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Miinukset: "Air France lost my luggage and they can't find it in the computer system."
Plussat: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Miinukset: "2 hours delayed..."
Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."
Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."
Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."
Plussat: "Crew was great"
Miinukset: "Not enough food"
Plussat: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Plussat: "Disorganised and slow"
Miinukset: "Couldn't organise a booze up in brewery. Baggage offload took forever"
Plussat: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Miinukset: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
Plussat: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Miinukset: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."
Plussat: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Miinukset: "One bag did not arrive in Toronto, apparently delayed in Paris."
Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Plussat: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Miinukset: "I thought the seat seems a bit short but the leg room is ok."
Plussat: "The seats were comfortable."
Miinukset: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Plussat: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Miinukset: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."
"The crew was efficient and welcoming. Boarding was a bit messy, some delay in the cleaning, it seems. All the rest was accordingly the flight tipology."
"I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf."
Plussat: "The flight was fine."
Miinukset: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Plussat: "The flight was pretty smooth considering it was a small plane."
Miinukset: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."
Plussat: "Row 3, loads of leg room, the filter coffee was excellent, just a really calm, well run flight"
Miinukset: "Seat prices were expensive and should really be free as if you are a family of 4, this will add well over £50 to your flight costs."
Plussat: "Entertainment was good."
Miinukset: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Miinukset: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"
Miinukset: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Plussat: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit)."
Miinukset: "No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time...."
Plussat: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Miinukset: "No food or drink is included in the price, narrow seats."
Plussat: "The crew was fine and boarding was efficient."
Miinukset: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Miinukset: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Plussat: "The flight was quick and they waited for our flight from JFK, which had been delayed and arrived and hour later than scheduled."
Miinukset: "More legroom. And not having to pay for a simple glass of water."
Plussat: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Miinukset: "Better entertainment system... better food and more courteous cabin crew members....."
Plussat: "I’ve flown with various airlines and must say that I was very impressed with this crew. I guess it was because they all were young and didn’t füdisplay burnout as so many other flight attendants show when dealing with their customers."
Miinukset: "On both flights the control forty didn’t work."
Plussat: "Good view with the high winged propeller plane"
Miinukset: "Small overhead storage"
Plussat: "Quick efficient boarding - on time."
Miinukset: "Not terribly comfortable seats but for short haul flights, just fine."
Plussat: "Friendly and attentive crew."
Miinukset: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Plussat: "Staff super friendly. Comfortable sears. Food very good."
Miinukset: "The flight was delayed and we could not check in online from home."
Plussat: "If I can give this airline negative stars, I would."
Miinukset: "Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process."
Miinukset: "Timing Food Service Entertainment"
Plussat: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Miinukset: "Vegetarian hot meal option was a little strange, but not terrible."
Miinukset: "I did not board, because another flight delay caused me to miss this flight."
Plussat: "We had one of the more legroom seats so that was nice"
Miinukset: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Miinukset: "The seats are broken and the crew treats the passengers like they do not matter."
Plussat: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Miinukset: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Plussat: "Staff at the airport (ticket counter and check-in) were very polite."
Miinukset: "The flight was delayed. Then, after flying to Berlin, the staff said we couldn't land there because of weather. They decided to fly us to Leipzig-Halle (another city a two hour drive away) and said they would provide busses to take us back to Berlin. But then, when we got to Leipzig, they said oh we might be able to fly you back to Berlin, just let us refuel. So we all sat in the plane for an hour and a half while they did that. Then, they announced that they couldn't go back to the Berlin airport because there were too many planes landing there. So they told us to get off the plane, go into the arrival hall and we would get more information there. When we got out of the plane, we were greeted by an information lady who informed us that no trains were running at that hour (it was about 11:30pm), and Eurowings would not provide us with accommodation or transportation back to Berlin. The information staff told us that our options were to personally pay for either a taxi back to Leipzig (two hours away!) or rent a car, or wait until morning to take a bus or train. I was able to stay with a friend in the city, and paid to take a bus to Berlin the next day, but what about everyone else who didn't know people in Leipzig and had to fend for themselves? As a young woman traveling by myself in a foreign country, landing in an unexpected city in the middle of the night, it could have been a potentially dangerous situation. I am extremely frustrated with Eurowings. I paid them to take me to Berlin, and they didn't. I talked to customer service on the phone, and they told me that I should make my own travel plans to return to Berlin and they would reimburse me later. Aside from the fact that there weren't buses, trains or flights running till the next morning - I shouldn't have to make my own travel plans! My plans were to fly Eurowings from Duesseldorf to Tegel, and they should be responsible for getting me there. I am never flying Eurowings again, and sharing the story with any friends who travel in Europe. They absolutely do not care about their customers."
Plussat: "Flight was on time!"
Miinukset: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Miinukset: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Plussat: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Miinukset: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."
Plussat: "RUINED OUR TRIP"
Miinukset: "LUFTHANSA IS TERRIBLE"
Miinukset: "Flight was cancelled--no crew!"
Miinukset: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Plussat: "Dass es ein ein Sandvich und nicht nur Kekse gab"
Miinukset: "Die Verspätung und die fehlenden Sitze für die, im übrigen nicht annoncierte, Wartezeit, sowie das nicht sehr gut geleitete Einsteigen (zu langer Stau im Rüssel)"
Miinukset: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."
Miinukset: "Long walk plus bus ride to plane in windy and chilly weather with slight drizzle."
Miinukset: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Miinukset: "Buses didn't fit all people after landing."
Plussat: "Comfortable and enjoyable."
Miinukset: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Plussat: "Eurowings employees overall were friendly, helpful and polite. Language was not much of a barrier. Seats were fairly comfortable for their size. Boarding was smooth and efficient. Information given in-flight was nice. I loved the electronic flight path information available on the entertainment console. We did not purchase the entertainment, but it looked like selections were adequate."
Miinukset: "Food menu was not accurate. Items listed not available. Food prices were too high. $15 Euro for a reheated fish dinner and small beverage is ridiculous. Carry on bags were weighed. Very difficult to meet carryon weight when carrying necessary electronics and chargers along with prescriptions and the recommended change of clothes. Made the trip stressful. I am used to meeting carryon SIZE requirements but the weight requirement was extremely irritating and unexpected. I would not have been able to do a one bag carryon of my clothing with the weight restrictions. It essentially forces a passenger to check their bag ($65 minimum)."
Miinukset: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Miinukset: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Miinukset: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Plussat: "Service onboard was very efficient. Flight was short"
Miinukset: "Flight was delayed about 45 min due to aircraft late arrival. Our seats did not recline right behind emergency row."
Plussat: "Overall good experience, flight was short and painless"
Miinukset: "Flight borded late and at a different gate"
Miinukset: "Never made it due to prior cancellation and no back up plan"
Plussat: "Crew was acceptable but sits terrible"
Miinukset: "Not a comfy flight"
Plussat: "Very smooth flight with comfortable seats even for low fare customers"
Miinukset: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."
Miinukset: "Flight was cancelled at last minutee"
Miinukset: "first flight with Norwegian Air . We flew from LAto Rome business class direct . The boarding process was awful being shuttled from a crowded boarding area to a building with a long walk to board .There was no Business class boarding . The seats are very uncomfortable, no pillows, no amenity bags"
Miinukset: "We had to wait to deboard the plane for 2.5 hours due to a lack of staff - I want a refund"
Plussat: "Efficient boarding"
Miinukset: "Not only do you have to pay for a meal or snack, but there is absolutely no free drink service at all, not even water. Want a can of coke? $3 on your credit card and I’ll get that right out to you. What a joke. Have to pay for a blanket too. The most penny pinching airline I’ve ever flown."
Plussat: "Comfort and wired. Ports for my 110 volt plug and USB at every seat...excellent. BUT..."
Miinukset: "I am disabled, in wheelchair & in pain. The crew in JFK in NYC carried my bag into the plane and put it in overhead bin w/out my involvement in placement. Upon departure no one helped me get overhead bag and it was left behind. I'm at a terrible loss without it. Its Large black backpack"
Plussat: "I like the tv screen in each seats."
Miinukset: "I cant believe that this company Norwegian didnt offer a least a glass of water! Round trip! I spent on 2 tickets around $1600 and they cant give us a glass of water. Ridiculous!"
Miinukset: "We paid for business class but we were seated in the premium economy. We would like to have refund for the difference. Please explain. Regards, Bebert Revah"
Miinukset: "I was stuck and nobody would help me and nobody seemed to care, nor tell me what my next step would be."
Miinukset: "We didn't prepay for the flight meals, but that meant that if we wanted literally anything, a water/coffee/etc it was extra and had to be ordered from our touchscreen, even if a crew member was outside our row with the beverage cart serving other passengers, so it's not just paying for a meal."
Plussat: "Plane looks so nice."
Miinukset: "Fly more than 3 hours without drink or snack.. really ? Horible!!!"
Miinukset: "When you pay over 500 per ticket and don’t even get a glass of soda water or a bag of pretzels, I find it disgraceful. I will never fly Norwegian again and I will urge my friends and family notnto."
Plussat: "I really liked that the boarding process was seamless and easy to get the on the plane."
Miinukset: "Not having to pay for water"
Miinukset: "It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today."
Miinukset: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."
Plussat: "Flight attendants were friendly and had good appearance."
Miinukset: "Food was terrible. Seats were uncomfortable"
Plussat: "Everything except the food!"
Plussat: "The fact that we didn’t crash"
Miinukset: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Miinukset: "We bought the ticket with 1.5hrs connection in Stockholm and the experience was very bad. First bad surprise was on the ticket price. The ticket price on the beginning was good, but after adding only one check-in bag (normal for international flights) and selecting seats and meal the price went up by another $140. Then on the day of the flight we got a message that our first flight was delayed by more then 2 hrs. We called to Norwegian and asked for solution, but were told that the next flight available is 1 WEEK LATER! and we can or stay in Stockholm for a week on our own or to get refund for the ticket. Finally we found alternative flight for the same price and cancelled the ticket."
Plussat: "Service zero I would not take this airline ever again even for free"
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Plussat: "Really pleased they fly to Austin,Texas direct from London. They give a very cost effective alternative to BA. We upgraded to Premium for a reasonable fee. We liked the masses of leg room but on a night flight it is impossible for the middle/window passenger to escape as all seats are back with footrests extended. The cabin crew were very good. The plane was new and very clean. Roast beef salad for breakfast was tasty if unusual."
Miinukset: "Low cost premium is rare, and some cost cutting is understandable. That said....Premium seats weren’t that comfortable. I’m not too tall (6 feet) but they didn’t support my back well. There was no music entertainment so ensure you bring your own. There is plenty of power. The film selection is the same in both directions and pretty limited. Not a problem if you are sleeping though. Note: When upgraded you don’t seem to get all your prepaid extras refunded and we couldn’t choose our seats in Premium. There is no business lounge in Austin. (There was in Gatwick). The Norwegian app never linked to my reservation automatically. Some synchronisation work required there. Unlike other premium flights the drinks service was pretty limited. I didn’t enjoy eating out of a cardboard box, but the food was tasty."
Plussat: "On time and very comfortable"
Plussat: "Flight was on time, and comfortable."
Miinukset: "They had no sandwiches to buy, only chips. And pretty bad chips, at that."
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Miinukset: "The flight going to Paris was fine, but the return flight from London was the issue. In over 40+ years of flying back and forth to Europe I have never had an airline weigh my pocketbook to be added to the weight my carry-on baggage for a total weight. I feel this is extreme and cheap and just an excuse to get more money from the passengers. The weight of my pocketbook is not going to cost the airline more fuel to fly the plane."
Miinukset: "I never got informed, neither by the airline company or booking company that I had to order my meal 3 days prior to the flight if I wanted to be served a meal. Paying for tea or coffee is just outrageous. Crew does a minimum requirement and isn't even nice when you are just asking for a glass of water once throughout the entire flight."
Plussat: "There was enough footroom that I could straighten my legs in coach. Most comfotable overseas flight I have ever had. Great selection of movies."
Miinukset: "LAX going through rennovations. Had to take the bus to the airplane. They tried to cram too many people on one bus and had to offload some because they couldnt shut the doors. No free plain water offered on the flight. Had to buy all beverages."
Miinukset: "I got to the airport at 8:45 for a 10:25 flight with carry on only. Carry on I have used with Norwegian in the past, and was actually packed minimally as this trip is only 4 days. The person at the kiosks who did the weighing of luggage was barely understandable. No one was helpful, instead it was like some game t weigh the bag and tell someone it was a kilo over. After I stood in line for 45 min, the bag weighed in at 8.6 kilos!! Clearly under the requirement, but as I was told to stand in line I was forced to check that bag and pay $65 (and to pay you had to move to a separate line that took another 30 min). As you can imagine 40% of the plane was in the same spot and then even with the flight boarding, no Norwegian staff assisted all of these passengers to get through security. Miserable!"
Miinukset: "Wheelchair was not boardedit first and was not brought to the gate on landing. We were not assigned seats near front until I complained North hot food available on flight Seats cramped"
Plussat: "Everything went smoothly and well…"
Miinukset: "Everything went smoothly and well…Until I had to wait 45 minutes for my bag to show up on the conveyor belt in the baggage."
Plussat: "I got a refund. Nothing other than that."
Miinukset: "Previous flight was delayed and Norwegian changed the flight so HiFly was operating. Didn’t have any way of checking in so even though I was at the check in desk almost an hour early I wasn’t allowed in and they stated I missed my flight. They weren’t able to get me on the evening flight either. I was stuck at the airport. Throughout this there was absolutely no compassion from any of the workers. I was visibly very upset and the supervisor was standing right in front of me joking around with a coworker, ignoring me. I had to go up to her. I am seriously concerned about my flight back from London via Norwegian, and should probably just cancel and use a different airline to be honest."
Plussat: "Entertainment options were the only good thing about this flight."
Miinukset: "On Tuesday, November 1st, 2017, a girlfriend and I flew from Newark, NJ to Barcelona, Spain on an Economy flight. I have flown both internationally and economy before, but I have never been on a flight, especially a 7 hour international flight, where I wasn't even offered water! The crew didn't even make eye contact if you didn't purchase an upgraded flight. I didn't expect a meal flying overnight, but I've received pretzels and a soft drink on 45 minute flights! How is that we received meals and drinks, and the proper hospitality on the return flight, also without purchasing the upgrade? Maybe it was because the return flight was operated by Hi Fly. Norwegian needs a lesson from Hi Fly on how to treat their customers! I will never fly with Norwegian again, and will share my experience with anyone contemplating flying with this carrier. Shame on you, Norwegian!!!"
Plussat: "The price of the flight was good, the boarding was easy and he crew was friendly."
Miinukset: "The food was inedible and served cold, for such a long flight this should be addressed. Also, the cabin lights werr not turned off for an overnight flight until about 3.5 hrs in when the flight left close to 10pm and when they were they werr only dimmed with the TV screens left on making it very hard to sleep. The temperature was also very hot. The flight was extremely uncomfortable"
Plussat: "All in all a great flight both there and back. I'd recommend this airline without hesitation. I didn't have a single issue with them. Great plane with all the new gadgets etc, love that the windows could be dimmed for sleep/watching movies. Lots of leg room, bonus for me was that both flights I had nobody next to me so I was also able to lie down! Shopping system worked great, every time I ordered I received my food/drink within minutes. Boarding was carried out in number order and worked well as they give themselves loads of time. There was no backlog of passengers waiting for that one person (there is always one!) to arrange their overhead space perfectly!! Would definitely fly with them again."
Plussat: "What's to like? Late boarding... over an hour late leaving terminal. What's to like.... Standing on long lines to board for 30+ minutes. What's to like...not having my proper scheduled date for the trip. What's to like...having to pay an additional $638.50 to purchase a new ticket because my original booking was placed for a different day. What's to like ...when airline representatives are non response. What's to like...no food or drink unless you pre ordered for a transatlantic flight which lasted over 8 hours. What's to like arriving 2 hours late at 11 PM instead of the scheduled time of 9 PM."
Miinukset: "I don't like being gauged for the price of a ticket. I paid more for a one way ticket than for a round trip just to return home on the day I was expected. I don't like being told to stand on line for 30+ minutes when I could have stood on line for 10 if the people who are running the show knew what they were doing. I don't like being told the plane is late due to routine maintenance when routine maintenance is expected to occur in a timely manner not when the plane is scheduled to fly. Never mind how I feel about sitting for 8 hours with no drink."
Miinukset: "In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty."
Plussat: "The crew was friendly, and very attentive."
Miinukset: "The flight boarded very slowly due to very inefficient check in process to just get into the gate area. There were about 15 people to check the weight of people's bags, and basically run security again (mostly standing around), while one person checked tickets and passports. This lead to the flight leaving an entire hour late. I ordered a meal for the flight, but was surprised that when I needed even just an additional glass of water (during the 12 hour flight) I was charged $3. If I had not ordered a meal, I would not have received even the one drink that I got. This was a 12 hour flight, and most people around me were not offered even water."
Plussat: "Decent leg room, comfortable cabin pressure. Very efficient boarding procedures."
Miinukset: "While certain individual crew members were friendly, the lot as a whole seemed to have some internal conflicts with communication and organization. Additionally, the frequency of announcements was disruptive. They could be more efficient with timing and delivery of information shared with passengers. The proximity of the bathrooms was convenient but they need better deodorizers in there -- it was a little stinky during the 2nd half of the trip."
Plussat: "The movie selection on board was great."
Miinukset: "There was no milk available."
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plussat: "The 787 is a great plane to be on for long trips. It is comfortable and high tech. Checkin kiosks are easy to use and the app makes checking the details easy."
Miinukset: "Norwegians flight was delayed by more than four hours which caused the connecting flight to be missed. When I called for assistance in rebooking the connecting flight they told me all other flights were full and I would either have to find another airline and book connecting flight on my own or wait 4 days until they had an available connecting flight. Since my tours and accommodations were already booked I had to cancel my Norwegian flight and rebook a new last minute flight at much greater cost. Norwegian gave no reason for the delay and insufficient service on getting me to my final destination,"
Plussat: "Seat spacing very good for the economy class on the 787. Boarding is organized and efficient. No size limit on check in baggage."
Miinukset: "Ear phone not provided. Only 20 Kilo on check in baggage."
Plussat: "No frills but it took me to where I wanted to go."
Plussat: "The Dreamliner plane that Norwegian flies on this route was amazingly comfortable. My husband and I usually chose to fly based on getting to fly on this type of plane. We were very pleased with the entertainment system and availability of movies and shows to watch, by far the best of the three other airlines we flew on this trip. The service was great, and the prices of in flight beverages were reasonable."
Plussat: "Fantastic new airplane; the 787 Dreamliner is quite a nice plane. However. it has it's glitches; we were stuck in the plane while an engineer had to come out to "reset" some instrumentation. We lost an hour, after we pushed off from the gate."
Miinukset: "Kayak let us down; it was completely unclear that we had a "bundled" package which included luggage, the ability to reserve a seat and food. We would have preferred to take additional savings over all of that. We only needed to bring two small bags, for two passengers, which would have easily fit in the overhead compartments. a £200+ savings would have been far better, in addition I wasted a considerable amount of time attempting to reach the airline in an effort to confirm exactly what was included in our purchase. Extremely poor communication from Kayak; not happy!"
Miinukset: "NO WI-FI"
Plussat: "nice, clean plane. very punctual. good crew."
Miinukset: "could have had a broader movie selection"
Lentoyhtiöt, jotka lentävät Euroopasta Rovaniemelle vat ottaneet käyttöön lisäturvatoimenpiteitä ja mukauttaneet käytäntöjään palvellakseen paremmin matkustajia. Käytännöt vaihtelevat lentoyhtiöittäin.
Päivittäinen siivous, matkustamon HEPA-suodattimien asennus lennoilla Euroopasta Rovaniemelle
Kasvosuojat vaaditaan lennolla, niitä jaetaan lennoilla Euroopasta Rovaniemelle
Istuinpaikat fyysistä etäisyyttä noudattaen
Keskimmäisiä istuinpaikkoja ei voi varata lennoille Euroopasta Rovaniemelle
Testaus ennen lentoa
Vasta-aineiden testaus, oireiden testaus lennoilla Euroopasta Rovaniemelle
Muutosmaksuista luopuminen. Etsi joustavia lentoja Euroopasta Rovaniemelle