Etsi halvat lennot reitille Jackson $[81-Suomeen

Plussat: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Plussat: "-"
Miinukset: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Miinukset: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Plussat: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Miinukset: "Every thing should be replaced starting with the crew."

Miinukset: "Better organized boarding"

Plussat: "Everything about the flight was perfect."
Miinukset: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Plussat: "Great food. Plenty of restrooms"
Miinukset: "Late arrival. Had to run to catch the next flight"

Plussat: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Miinukset: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Miinukset: "Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "On time with excellent care by staff"
Miinukset: "Long walk on the airport for connecting flight"

Plussat: "The crew was very friendly"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."

Miinukset: "Service was poor, lack of vegetarian food"

Plussat: "Fast check in and politeness"
Miinukset: "Not comfortable seats"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"

Plussat: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Miinukset: "Lost our luggage"

Plussat: "Entertainment"
Miinukset: "Flight Hamburg to Frankfurt: our children were sitting separately"

Plussat: "Friendly service, good food."
Miinukset: "A bit too cold."

Plussat: "Service"
Miinukset: "Boarding free for all, therefore confusing and slow"

Plussat: "There was plenty of room, great staff, no worries whatsoever."
Miinukset: "The food on Lufthansa has definitely slipped since the last time I flew them a couple of years ago. The main courses are just plain bad. Everything else is good"

Plussat: "The business class area was spacious"
Miinukset: "Crew is too curt... they could use a little more smile"

Plussat: "great flight attendants, decent food, on-time arrival. all good."

Plussat: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Miinukset: "It was good"

Plussat: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Miinukset: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"

Plussat: "The crew was spectacular. They had 20 crew members."
Miinukset: "Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down."

Plussat: "Comfort"
Miinukset: "Was a short flight , so really I don't have any negative impression"

Miinukset: "Woman across the isle from me fell asleep and let her two toddlers run wild."

Miinukset: "-flight delays-no information provided-no information on gate changes-"

Miinukset: "Because of mechanical errors in our point of origin (NJ, USA) we were unable arrive on time in Germany to make this connecting flight. Very very disappointed in United Airlines. Will never travel with them again."

Plussat: "great food ,service"

Plussat: "comfortable seats, good entertainment, good attentive service"
Miinukset: "Not a fan of cattle call boarding. Back of the plane should load first. Not much variety in the menu selections"

Plussat: "non stop to Frankfurt very timely scheduleing was able to find reasonably priced flight to meet my travel needs."
Miinukset: "I felt the food was worse not good or tasteless. choices were as bad as previous flight in the fall. I have to bring snacks to make it bearable."

Plussat: "Food was great, as was entertainment interface on tv."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Entertainment options were good and varied."
Miinukset: "We were significantly delayed on take-off, landing, and taxi to our gate, and the staff was very rude about the whole ordeal. One flight attended shouted at us over the intercom several times. I won't be flying Lufthansa again. The food was inedible and the seats were horrible."

Plussat: "Comfortable, new aircraft. Good on-board service."
Miinukset: "Lufthansa should allow seat selection in advance. Other competing carriers do, without a fee (including Brussels Air), and it detracts from the experience to have this uncertainty."

Plussat: "Premium economy seats, also premium economy is located very well in front of the plane."
Miinukset: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Miinukset: "No any form of inflight entertainment Uncomfortable chairs Food was below average I had to ask 3 times for a glass of water"

Plussat: "The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things"
Miinukset: "Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good."

Miinukset: "nothing"

Plussat: "Smooth flight"
Miinukset: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Plussat: "Smooth fly with a great crew"

Plussat: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "Yes"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Information on arrival time was not correct"

Miinukset: "Flight got cancelled"

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Miinukset: "KLM crew exceed our expectations"

Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."

Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Miinukset: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "Quick flight"

Plussat: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Miinukset: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "I slept pretty much the whole time"

Miinukset: "Flight departed 35 minutes late"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Miinukset: "Didn’t happen."

Miinukset: "Food"

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plussat: "The supplied pack of toothpaste/toothbrush"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Cabin crew very pleasant"
Miinukset: "Lost our bags, little sympathy from staff"

Plussat: "good service"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Same as above"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "The flight crew were kind, polite, and attentive."
Miinukset: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Plussat: "Flight was quick, professional, friendly."

Plussat: "Leg room. Smiles of the cabin crew."
Miinukset: "Not enough selection of Electronic Dance Music. Lol!"

Plussat: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Miinukset: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Plussat: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Miinukset: "Would be nice if there was wifi on board"

Miinukset: "This was the most uncomfortable flight of my life. We were packed in like sardines during COVID. This was the least amount of legroom I've ever had on a flight."

Miinukset: "I almost lost my coincidence with my other flight"

Plussat: "Crew was great"
Miinukset: "Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities."

Plussat: "NOTHING"
Miinukset: "They could start by not allowing a non-compliant passenger ON THE PLANE. When he was already not compliant in the damn terminal. (Dude didn’t wanna wear a mask) forced the captain to circle back and screw our timing for our connecting flight. You might say, how can we blame AA, well, because they chose to allow him to become a problem and then exasperated it by allowing him in the damn door of the plane. Now we got stuck in Charlotte for the night. Nothing like being late for your Grandma’s funeral. Pathetic AA! PATHETIC!"

Miinukset: "Mejor"

Plussat: "On Time Departure / Early Arrival. Pleasant Crew"

Plussat: "Crew courteous, transfer personnel outstanding,nothing else to like."
Miinukset: "More leg room and a pillow for the head are essential. Completely uncomfortable on the long leg, LA to Philadelphia."

Plussat: "Crew was excellent and the flight was ahead of schedule."

Plussat: "I didn’t interact with the crew but they seems nice."
Miinukset: "The trip from HonoluIu to Los Angeles was too warm."

Plussat: "This was a quick flight - 39 mins I also got an upgrade too"

Plussat: "Apologetic crew"
Miinukset: "Massively delayed with no compensation"

Plussat: "Food was not too bad and I liked that they had snacks/ beverages out near the bathroom area for people to eat/ drink in the middle of the flight."
Miinukset: "Wish bathroom had been cleaned more frequently. Ran out of toilet paper a few times and floor was wet. My seat was broken so I could not recline back for 17 hours and since the flight was fully booked I was unable to move seats. It made the already long flight even more uncomfortable"

Plussat: "First Class Food (Dinner was short rib) was better than most flights. Pilot was very friendly and personable with his in-flight communications."
Miinukset: "Departure was delayed due to late arrival of aircraft; boarding gate was changed at PHX from A21 to B27 where there is no Admirals Club."

Miinukset: "Flight delayed three hours."

Miinukset: "One crew member is not particularly helpful when passengers needed assistance."

Plussat: "The crew was great! The ride was smooth and the plane looked brand new!"

Plussat: "Good overall service level of AA"
Miinukset: "USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices"

Plussat: "Getting off."
Miinukset: "Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. Further, there were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies."

Plussat: "It was not a full flight so I didn’t feel cramped and had space for my carry on in the overhead compartments instead of having to check it in due to lack of space like I had to do on all the other AA flights."
Miinukset: "We were given last minute notice our flight was going to be delayed and our gate changed 3 times. There was never a definite time frame for anything and very vague information was given. Our flight ended up being delayed almost 2 hours. It was my most frustrating experience with any airline. Definitely would not choose to fly with them again"

Plussat: "the gate attendant was very nice as my husband was stuck in security line (I have Pre check) He barely made it, but the guy never made me feel uncomfortable or rushed. He was kind, calm and reassuring."
Miinukset: "Our flight attendant seemed to have a chip on her shoulder from the moment we stepped on the flight. I had a broken foot and it was difficult for me to fit my boot and personal item under the seat. Rather than assisting me, she barked commands and quickly walked away as I attempted to address the situation. - poor attitude - failed to ask if I wanted a biscuit but simply slapped one down on my tray table (I HAVE CELIAC DISEASE) - American really needs to catch up with the other airlines and offer a GF option to those of us who have immune disorders. - no WiFi"

Plussat: "Quiet, flight. Full but you wouldn't have known it. Had an issue with lavatory door not closing right. Turns out an AA mechanic was a passenger and fixed it!"
Miinukset: "I didn't find out until in the air that I needed to download the AA streaming app ahead of time to watch movies on the plane"

Plussat: "Fast and much more efficient than the previous leg of our trip"

Plussat: "Clean, Friendly flight attendant"
Miinukset: "I don’t understand how a brief meaning less than 30 minutes thunderstorm can cause a five hour delay. Every time I take the route from DCA to STL American is always really late"

Plussat: "The airplane was modern, clean and comfortable and the flight was on time"
Miinukset: "Everything was good"

Plussat: "arrived on-time"
Miinukset: "We were booked in the very last row (unable to select a seat at the time of purchase) and had a rough time of changing the seats. The entertainment system was having problems and the whole entertainment system had to be re-booted about 90 minutes into the flight. It still didn't fix my seat's TV. Otherwise the trip was uneventful and we managed to get better seats on the return flight."

Plussat: "The crew was excellent. Stewardess was cheerful and helpful. The flight while full was not crowded."
Miinukset: "Plane was late. Mechanical issue at the gate after boarding. Seating room pretty tight. Three gate chanes at O'Hare."

Plussat: "Entertainment, courtesy, flight attendants, and service"
Miinukset: "Just being confined. But that's the nature of that beast"

Plussat: "Wonderful, again. Will fly American any chance I get!"

Plussat: "On time flights, friendly crew"

Miinukset: "Plane was SUPER old. As a result: No entertainment: Couldn't relax with a movie Limited space between chairs: Couldn't use my laptop No Wi-Fi: Couldn't work Old looks: I felt I was in a museum Obviously the plane was broken: 3 hour delay, missed parts of a wedding Good job!"

Miinukset: "Oh Gina, I would have checked my bag if only you had looked up from your phone for a second!"

Plussat: "The newer plane is the only nice thing."
Miinukset: "This service is terrible. We had to run and practically knock people over to get to this flight. After being stuck in Dallas at the beginning of our trip. There is nothing organized about this company. And no concern for their customers. We heard different things from every single employee we talked to."

Miinukset: "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."

Plussat: "Nice modern plane. Even though the flight was delayed, we ended up boarding earlier than expected and arrived pretty close to our original expected arrival time."
Miinukset: "The crew was nice and everything, but they weren't very good at making announcements on the loudspeaker. You could tell they didn't really know what they were saying or haven't practiced. One lady was trying to make a sales pitch for a new master card and you could tell she was reading and there were long pauses. My sense is that when using the loudspeaker to talk to the entire flight, one should be practiced and know what they're saying and communicate quickly and efficiently. Don't mean to be critical, but it's something that I noticed that could be improved."

Miinukset: "Poor choice and food"

Miinukset: "AA changed my flight plans without advice me. THEY ARE BREAKING MY BAG. The flight was very late. They ask me to pay $300"

Miinukset: "The flight was delayed more times than I can count, we got a different reason each time. Weather I can understand, but telling us we are waiting on a specific crew to arrive and then announcing that crew is not for our flight was just terrible communication. No one seemed apologetic. The only thing they did was bring a snack cart over for us, and that got raided by children so many people didn't get anything. We had arranged transport from Orlando to Tampa for that evening, and our rides had to cancel because instead of 7pm we were now arriving at 130am. Your airline's mistakes put everyone at an inconvenience and we weren't offered assistance to fix it. My husband went to ask for help in arranging new transport home, but he couldn't even get to the front of the line. The customer service was terrible. We really enjoyed our first leg of the flight home with American Airlines, but after the second leg and all of the problems we had... we will not fly with American Airlines in the future."

Plussat: "Everything! Leg room"
Miinukset: "The touch screen for entertainment was maddening!"

Plussat: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"

Plussat: "Nothing"
Miinukset: "we had to wait for the 4th flight attendant for almost 3h in la. The Crew at the gate wasn't even able to make proper announcements. The plane didn't provide charging stations for your devices, I would expect for a flight like this that you either have screens on each seat or you're be able to charge your devices"

Plussat: "2 flight attendents reset the unit but to no avail."
Miinukset: "We could not resolve it."

Plussat: "Nonstop flight"
Miinukset: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"

Plussat: "The AA app for entertainment works well, friendly crew."
Miinukset: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Plussat: "Arrived safely and captain had good communication."
Miinukset: "Gate agent closed door and left the gate at least 15 minutes before departure, so when myself and other passengers arrived no one was there to board us, then she got upset at us. Tray table in 11F was broken. Catering delayed the flight, and never showed."

Plussat: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"

Miinukset: "Lengthy delay due to a broken seat. Missed connection then the next plane had an equipment issue. Had to deplane after 40 min and wait on a new plane. Every flight has had an equipment issue causing a major delay. I'll never fly American Airlines again."

Plussat: "No delays except for weather."

Plussat: "I made it safe to the mainland"
Miinukset: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."

Plussat: "Individual screens worked well, food was good."
Miinukset: "Flight attendants with carts bumped my boyfriend's shoulder repeatedly, nearly every time they went by, without ever apologizing. They were also really rude when we asked for additional beverages. I travel very frequently, and I was shockedz"

Miinukset: "The flight never happened, so all in all, things we're pretty terrible!"