Etsi halvat lennot välille Jakarta - Helsinki

Miinukset: "Food"

Plussat: "Amazing crew. Very attentive to passengers and genuinely nice."

Plussat: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Miinukset: "No wifi on board. The plane was one of the older ones, but still perfectly nice."

Miinukset: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."

Plussat: "Always on time"
Miinukset: "Food bad. Much better taste at the lounge in Doha"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Crew was friendly and helpful."
Miinukset: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"

Miinukset: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Plussat: "No delays"
Miinukset: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."

Plussat: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Miinukset: "Nothing"

Plussat: "The trip was very comfortable and food suited me"

Plussat: "The facilitated transfer in Doha within twenty minutes"
Miinukset: "The repetition of vegetarian food menu"

Plussat: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Miinukset: "No complaints."

Plussat: "The crew were nice and very helpful. Vegeterian meal was great"
Miinukset: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Miinukset: "Snacks and drinks could be betteri"

Plussat: "The hospitality of this airliners is unprecedented"
Miinukset: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."

Plussat: "The plane had everything I could want."
Miinukset: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Plussat: "On business class, so service was extraordinary"

Miinukset: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."

Plussat: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"

Plussat: "process quick and efficient"
Miinukset: "average seats"

Plussat: "Food, entertainment options, comfortable seats, warm blankets"

Miinukset: "The seats were very uncomfortable. Food was less than mediocre."

Plussat: "Nothing"
Miinukset: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Plussat: "The Qatar crew was great and the entertainment was on point."
Miinukset: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Plussat: "Wonderful airline! Very nice and friendly staff. I will fly with them again."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Miinukset: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Plussat: "Hospitality"
Miinukset: "Food"

Plussat: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Miinukset: "Dnt have anything to say what I dnt like. Everything is great."

Plussat: "Boarding and ticket counter crew were good."
Miinukset: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Plussat: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Miinukset: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Plussat: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Miinukset: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"

Plussat: "It was excellent."
Miinukset: "It was excellent."

Miinukset: "horrible customer service at the airport. very unaccommodating."

Plussat: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Miinukset: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"

Plussat: "Generally ok but not as good as other Middle East carriers"
Miinukset: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"

Plussat: "Respect the scheduel and well organize."

Plussat: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Miinukset: "Song selections"

Plussat: "Food was good."
Miinukset: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Plussat: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Miinukset: "The headphone jack on my entertainment system was defective."

Plussat: "Seat space. Stevice. Terminal."

Plussat: "Please see above"
Miinukset: "Please see above"

Miinukset: "No internet"

Plussat: "Everything is good"
Miinukset: "No bad things"

Miinukset: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."

Plussat: "Everything"

Plussat: "Check in was fast. The crew was attentive."
Miinukset: "the food was ordinary."

Plussat: "Comfortable seats"
Miinukset: "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"

Plussat: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"

Plussat: "Crews are friendly"
Miinukset: "Delays should be reduced"

Plussat: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Miinukset: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."

Miinukset: "It was ok"

Plussat: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Miinukset: "Phone check-in until 1 hr before departure would’ve been helpful."

Miinukset: "New Aircraft with more seating space"

Miinukset: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."

Plussat: "On time smooth flight"

Plussat: "The cabin crew was great!"

Plussat: "Void Jancok"
Miinukset: "Void Jancok"

Plussat: "Checkin process very smooth"
Miinukset: "Boarding process, and gate assigned is quite far .."

Plussat: "Despite a short delay fo boarding, everything's just great!"
Miinukset: "a short delay on boarding"

Plussat: "Fast boarding"
Miinukset: "Food is low quality. Nothing special."

Plussat: "I LOVED the Flight Attendants' uniforms. Smile!"

Plussat: "On time"
Miinukset: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Plussat: "As above"
Miinukset: "Nothing"

Plussat: "Flight was comfortable enough. Nothing special, but got me safely to my destination. Service was good, plenty of food"
Miinukset: "Meals were just okay. I flew Cathway last month abd their food was better, plus they gave us hagendaz ice cream which was a major happiness booster."

Miinukset: "The flight was on time, everything on schedule. Everything was good"

Plussat: "The boarding procedure from CGK T3 is pretty smooth and good!"
Miinukset: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Plussat: "Boarding on time, efficient flight, handled well, on time at destination."
Miinukset: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."

Miinukset: "Plane was delayed"

Plussat: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Miinukset: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"

Plussat: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Miinukset: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."

Plussat: "Excellent and plentiful food."
Miinukset: "Limited storage in business class seat"

Plussat: "Great experience, friendly staff, great food. (I travelled business class)."
Miinukset: "Boarding started late. Needed to wait quite some time in the corridor, without further explanation. Likely because of a rain leakage, but there was staff, who could have explained it."

Plussat: "The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short."
Miinukset: "There was no in-flight entertainment, but like I said it was ok since it was a short flight."

Plussat: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Miinukset: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Plussat: "Beautiful NEW Terminal at Jakarta!, but Plenty of food outlets. Waiting areas are very large and accommodating. Security area is large and extremely efficient in processing passengers. Security personnel were friendly."
Miinukset: "Due to the enormous inside volume it is impossible to maintain a pleasant air temperature. It's nearly impossible to hear any announcements due to the extremely poor acoustics. The large open spaces and ceramic tile floors aren't conducive to hearing anything! No announcement to the departure time as we were already 20 minutes past the established boarding time as indicated on the boarding pass. I was sitting quite close to the check-in counter and was able to decipher that the boarding process was going to happen soon, so I took a position in the line without any announcement."

Plussat: "good"
Miinukset: "-"

Plussat: "GA always Great"

Plussat: "I had low expectations and the entire process felt like flying in the states but with much better food!"

Plussat: "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Miinukset: "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Plussat: "bagus"
Miinukset: "bagus"

Plussat: "Gr8 service on land and air way to go Garuda"

Plussat: "One thing that i love about garuda indonesia is their service"
Miinukset: "The entertainment system need more variation"

Plussat: "Nothing"
Miinukset: "Staffs separate seat from parent and kids. Crazy."

Plussat: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"

Miinukset: "Departure gate changed over boarding time. The waiting gate was hot"

Plussat: "Pretty on time"
Miinukset: "The food is bad"

Plussat: "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Miinukset: "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."

Plussat: "The crew are polite."
Miinukset: "Insufficient information about boarding , no announcement. No information screen. The food was a bit strange."

Miinukset: "Sin-Jkt Fish with Rice: rice was very salty"

Plussat: "Garuda has come a long way to be voted as worlds best cabin. I'm impressed by the service and the food. It certainly has improved. Certainly will fly again with them."
Miinukset: "The only negative feedback was the transit in Depansar whereby luggages have to be claimed when transferred from international to domestic terminal. This is cumbersome and time consuming. As luggage have to be check on again. I do hope they will have auto self transferred in the near future."

Plussat: "The staff, on time departure and everything was friendly."
Miinukset: "Nothing"

Plussat: "Crew was friendly and professional"
Miinukset: "The boarding area at Jakarta airport was so too small and didn't have enough seats. Many had to stand. Lacking class."

Plussat: "Service onboard as usual was excellent"
Miinukset: "Late arrival of the aircraft resulted in 40 minutes delay of our departure time."

Plussat: "Professional and Excellent Customer Service"

Plussat: "Cabin Crew is friendly and professional"

Plussat: "Wonderful service"

Miinukset: "Food and drink service"

Miinukset: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"

Miinukset: "Finest Airline and service I have encountered and I am almost 2 million miles!"

Plussat: "The crew were amazing and attentive."

Miinukset: "The crew should be friendlier while they deliver their service."

Plussat: "Very good"
Miinukset: "Very good"

Plussat: "Crew was really good and the seating was quite okay"
Miinukset: "Seating distance"

Plussat: "Conformt ,enjoy and on time"

Plussat: "The staff is very customer friendly. One of the best. I"
Miinukset: "In general the toilets are clean but for this trip they weren’t very neat."

Plussat: "seats are comfortable"
Miinukset: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Plussat: "Seating space for short people..not average height people"
Miinukset: "Wider space for seats"

Miinukset: "flight delayed as always"

Plussat: "the flight itself was fine. the crew is professional"
Miinukset: "They lost my luggage and 4 days later I still don't have it. They are not being very helpful at all in recovering it or taking responsibility for it"

Plussat: "Yes"
Miinukset: "Good"

Miinukset: "Was not able to change my flight"

Miinukset: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"

Miinukset: "Delayed without notice."

Plussat: "Actual plane was in good condition and as comfortable as a plane can be. Very good selection of in flight entertainment."
Miinukset: "Flight attendants were rude and made you feel that you were bothering them. Beverage offered twice in 15 1/2 hours. Beverages when available if you want to ask the flight attendant, but again, they were definitely put out when you asked them. Caroline wasn’t kept clean throughout the 15 1/2 hours- i’m accustomed to light attendance walking through the isles periodically to get customers garbage regular league so that it doesn’t build up."

Plussat: "Very professional"

Plussat: "So nice, smile everytime, clear information and direction"
Miinukset: "I really hope they will serve wine or liquor but that is okay"

Plussat: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Miinukset: "The food on Cathay still has not improved compared to other airlines'"

Plussat: "Good food"

Plussat: "Boarding on time"
Miinukset: "Food was not fresh. Some crews could not understand English well"

Plussat: "The vegetarian food was excellent every time."
Miinukset: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."

Plussat: "Amazing ground staff that was quick and experienced. Great choice of airport lounges. Newer plane."
Miinukset: "Food was very disgusting and plane was not properly cleaned."

Plussat: "Timely and professional."
Miinukset: "I would like a different food selection...."

Plussat: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Miinukset: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."

Plussat: "Crew was friendly and kind."
Miinukset: "No vegetarian options at all for breakfast (was either beef congee or eggs, sausage and bacon). We were not offered any options to select meal preference during online check in either"

Plussat: "Karen was nice."
Miinukset: "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."

Plussat: "On time Nice crew Good service"

Plussat: "Everything."
Miinukset: "Nothing."

Plussat: "service excellent"

Plussat: "Nice crew. Economy seats ok."
Miinukset: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""

Plussat: "Flight was cancelled, it didn't happened"
Miinukset: "Flight was cancelled, it didn't happened"

Plussat: "None"

Plussat: "All as expected - no surprises"

Plussat: "Smooth operator"

Plussat: "More drink options were offered."
Miinukset: "Flight delay"

Plussat: "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
Miinukset: "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"

Plussat: "The food and snacks"
Miinukset: "More space on seats"

Plussat: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"

Plussat: "Good selection of entertainment"
Miinukset: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"

Plussat: "Amazing service and food"
Miinukset: "Little cramped bit not bad"

Plussat: "Entertainment and food are better compared to other international flights."
Miinukset: "The flight was delayed and boarding was a bit chaotic."

Plussat: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"

Plussat: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal. The food was great and came out at the right times."
Miinukset: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia."

Plussat: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."

Miinukset: "The blankets and pillows were dirty and worn out. The plane was the same."

Plussat: "Staff was attentive and pleasant."
Miinukset: "3 and a half hour delay at airport, with no compensation from Cathay."

Plussat: "Staff was attentive and pleasant."

Plussat: "The customer service, the seats were comfortable and the food was great"

Miinukset: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"

Plussat: "Crew"
Miinukset: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Plussat: "Everything was great."

Plussat: "Everything. From boarding to taking off until the smoothest landing."
Miinukset: "Nothing"

Plussat: "Friendly staff and good food. Efficient boarding system."
Miinukset: "Late take off because of engine issue. Hot on plane while we waited 1 hour for repair to be completed."

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"

Plussat: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Miinukset: "Delayed and boarding"

Plussat: "Food was excellent. The built in entertainment from movies to games was amazing! It saves you space from having to pack a bunch of electronics."
Miinukset: "I always enjoy a window seat but the people next to me didn't get up at all! So I was stuck sitting and didn't have a chance to stretch my legs. Not the airlines fault of course. If you put your seat back a little, it just pushes your knees farther forward."

Miinukset: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Plussat: "Everything from boarding to disembarking was good."
Miinukset: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."

Plussat: "On time"
Miinukset: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"

Plussat: "Food was fine"
Miinukset: "delay time and Istanbul airport"

Plussat: "Food was too complicated and saucy. Simple dishes preferred. My fork had chunks of fried on food (was dirty) snd unusable. Interior of plane was tired."
Miinukset: "LOts of water available. I like the menu being given at beginning of flight as one could plan the hours."

Plussat: "they treat you as person and help with every thing. the food"

Miinukset: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."

Plussat: "Turkish airlines is the only airlines I fly with for many reasons. Their quaility is a lot better than most of the airlines out there. ( I've flown with many) Although it does tend to be a little bit more expensive it's deffinetly worth it in my opinion."
Miinukset: "However, unfortunately I have noticed a decline in their service. The food was not as great as it usually is. I had salmon and it was very dry. With the amount of money given to the flight they could have paid attention to it more. It also happened to be my birthday on the flight and my friend who was flying with me called the airlines to ask if there was anything special that can be done. Happily they said that they did do celebrate birthdays and anniversarys. Sadly though nothing was done. Overall was it horrible I would say no but they are starting to loose quality"

Plussat: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Miinukset: "Nothing , it was all good"

Plussat: "Smooth flight, comfortable seats, crew was very catering and kind"
Miinukset: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Plussat: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Miinukset: "I was woken up for food but I like to eat so it didn't bother me much. Another airline I flew before left a note one my seat informing me they came by and to ring when I awoke for food, that was even better maybe try something like that for sleeping guests."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Friendly airlines and service was excellent."
Miinukset: "No anything"

Plussat: "Enjoyed the long flight with warm hospitality"

Plussat: "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
Miinukset: "more food options would be good; also include decaf coffee or green tea as options"

Plussat: "Service was amazing"

Plussat: "It was spacious for being Economy."
Miinukset: "Flight crew that was assisting on my side was awful. Completely disrespectful and not willing to help or listen. Not to mention, special meal was requested online months in advance yet they didn't have any vegetarian meal left and I was left with eating break and fruit."

Plussat: "Nothing important"
Miinukset: "Nothing extra ordinary"

Plussat: "Was very good everything"

Miinukset: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."

Plussat: "Food was very good"
Miinukset: "the smell of the airplain was very bad"

Plussat: "Crew demeanor Cleanliness of the cabin Boarding process"
Miinukset: "Istanbul Airport facilities Food choices Alcohol selection Changing tkt and customer service"

Plussat: "Impressive design of the cabin, especially the extra large WC. Wonderful staff. Food was exceptional and plentiful."
Miinukset: "Need a bit more leg room in economy. The seat width and cushion was excellent, but when the person in front of me reclined, I could barely get out of my seat."

Miinukset: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Plussat: "Liked the food and service"

Plussat: "Very good service, nice food, comfortable plane"

Plussat: "Very comfortable. The best flight i ever had."
Miinukset: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Miinukset: "Excellent"

Plussat: "The crew members were so nice and helpful. Food was good and delicious"
Miinukset: "Boarding was terrible. They had three departure from one gate. Not organized at all"

Plussat: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."

Plussat: "The crew was very professional"

Plussat: "Friendly people , correct timing , good prices"
Miinukset: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Plussat: "Breakfast"
Miinukset: "Old-style video screen and console"

Plussat: "God overall"
Miinukset: "Your food is terrible!!"

Plussat: "Food crew movie selection"
Miinukset: "Both flights were late and I missed my connection"

Plussat: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."

Miinukset: "I did not like that it was a delay from 1 hour with the flight"

Plussat: "Crew and food were quite good"
Miinukset: "Leg room was quite tight on plane the carry on bag limit was too restrictive at 8kg"

Miinukset: "Connection was too long to Dubai"

Plussat: "Nothing whatsoever."
Miinukset: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."

Miinukset: "Friendlier crews"

Plussat: "Salimos a tiempo . El business es muy confortable"
Miinukset: "La comida horrible . No se limpian los baños"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Plussat: "Confort and kindness"
Miinukset: "It was too cold"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "Flight got cancelled"

Miinukset: "Staff rude and short"

Plussat: "General flight journey"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "The plane was very hot"

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Miinukset: "Pay attention to passengers."

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Miinukset: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Miinukset: "Long haul flight made pleasant by KLM"

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Miinukset: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Plussat: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Plussat: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Miinukset: "Nothing to say"

Miinukset: "You are almost always late!"

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plussat: "Service, technology"
Miinukset: "Could not print by boarding card and was not allowed to board in Amsterdam"

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Plussat: "Nothing"

Plussat: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Miinukset: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "The cabin crew, the flight and communication and the cleanliness of the plane."
Miinukset: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "Food and drink service"
Miinukset: "Boarding pass facility"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"