My luggage was left at doha nd flight landed houston. Horrible experince i had this time.
Miinukset: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Miinukset: "My baggage got missing"
Miinukset: "Better vegetarian food"
Plussat: "All except the food"
Miinukset: "The food"
Plussat: "crew is good and helpful."
Miinukset: "The food was terrible. Needs to improve the quality of the food."
Miinukset: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"
Plussat: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Miinukset: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Plussat: "The crews are awesome"
Plussat: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Miinukset: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Plussat: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Miinukset: "More space for shoulder and legs. Espicially for a 11h flight"
Plussat: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Miinukset: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Plussat: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Miinukset: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Miinukset: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Plussat: "air hostess very nice polite five star"
Miinukset: "seat alloted"
Miinukset: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Plussat: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Miinukset: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Plussat: "Crew were great and sincere"
Miinukset: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Plussat: "Good movies, comfortable seats"
Miinukset: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Miinukset: "- Leg Space is challenge"
Miinukset: "Seat number was the same but different position from one reserved online"
Plussat: "Qatar is a reliable airline."
Miinukset: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Miinukset: "Nothing disposable about the airline but booling process gave me a headace"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Excellent airport; always on time; good meals; excellent entertainment"
Miinukset: "The entertainment did not include any music (classical or otherwise)."
Plussat: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Miinukset: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Plussat: "Some how it was a good experience"
Plussat: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Miinukset: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"
Plussat: "Crew was great"
Miinukset: "Out of mango juice and the plane was too old."
Plussat: "everything went perfect , tank you KAYAK"
Plussat: "Every thing"
Plussat: "Flight attendants were very efficient and really took care of us."
Miinukset: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Plussat: "I liked the schedule was on time and smooth plane ride."
Miinukset: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Plussat: "Decent leg room. New plane."
Miinukset: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Miinukset: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Plussat: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Plussat: "Crew was fantastic! Food was above average."
Miinukset: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Miinukset: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Miinukset: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."
Plussat: "Very friendly crew and efficient check-in service. Food was lovely."
Miinukset: "Multiple problems with onboard entertainment re-setting itself."
Plussat: "I will fly Qatar again"
Plussat: "Crew was great. Leg room good on 787"
Miinukset: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline."
Plussat: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Miinukset: "The entertainment system is poor. Hardly any movies/shows worth watching."
Plussat: "Crew were helpful. One even helped me with my carry on bag. A male crew helped me carrying my bag thru the stairs very kind person. I will fly with qatar airways again. Very good experience"