Etsi halvat lennot reitille Kentucky $[7232-Helsinkiin

Miinukset: "Cleanliness"

Plussat: "Loved this crew!!!"
Miinukset: "Everything was perfect."

Plussat: "Amazing crew! No flight cancellation!"

Miinukset: "People wiping down their seats during the flight .... how silly"

Miinukset: "The inoperative TV screens should be repaired."

Miinukset: "Nothing"

Plussat: "WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!"
Miinukset: "No complaints"

Plussat: "Nothing I couldn’t get this flight because of the delay of the previous one"
Miinukset: "The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there."

Miinukset: "Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!"

Plussat: "NOTHING."
Miinukset: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Plussat: "Matt was great. I had an exit row so it was comfortable."
Miinukset: "Deplaning takes FOREVER"

Plussat: "Quick boarding"
Miinukset: "More water offered by crew"

Miinukset: "I had no idea there was a gate change in Atlanta but I’m sure that’s out of your control."

Plussat: "The food was improved and the seat was comfortable."

Miinukset: "Put in early flight"

Miinukset: "Have to call out the delta lounge...excellent and healthy. My experience was outstanding. Thanks Delta"

Miinukset: "Nothing"

Plussat: "In rescheduling us they only charged us $54 per person"
Miinukset: "Reminder came 20 min beforehand and because I didn’t pre check in we missed the flight even though the plane had not even arrived.... terrible experience in Paris and impacted our life in a large way.... not a good experience using kayak"

Plussat: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"

Plussat: "The plane had more leg room and felt less confined because of higher ceilings."
Miinukset: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."

Plussat: "The time and the cabin crew were helpful"
Miinukset: "There was nothing to not like"

Plussat: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Miinukset: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Plussat: "Excellent gate personnel, spacious and clean plane"
Miinukset: "Some crew members were a bit curt"

Miinukset: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."

Plussat: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."
Miinukset: "My husband is 6’ 4” tall so the seats on the CRJ-700 are a tight fit for him. Had some trouble with boarding passes not loading on the app and couldn’t select seats until we got to the gate."

Miinukset: "On time, free upgrade."

Plussat: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"

Plussat: "Good movie choices"
Miinukset: "Too cramped. No leg room"

Plussat: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Miinukset: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Plussat: "Flight crew was awesome"

Plussat: "Quick, safe flight. Very good pilot."
Miinukset: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."

Plussat: "Boarding was easy"
Miinukset: "Seats, the whole flight experience"

Miinukset: "Customer service was lack luster..."

Plussat: "Truly, everyone of the flight attendants were delightful, professional and caring."
Miinukset: "Food. I didn’t remember to bring food this time but thankfully I was far enough forward there was some. Thanks"

Plussat: "Great selection of movies to watch."
Miinukset: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."

Plussat: "Very satisfied. Great service"

Plussat: "clean. friendly. decent snacks."
Miinukset: "warm cabin. small seats with no head support. not enough drink cart passes."

Plussat: "The EXIT seat with nothing in front of me."
Miinukset: "The non-ability to pre book seating. Assignment not available until arriving at departure gate. No entertainment."

Plussat: "Crew"
Miinukset: "Having delayed flights"

Plussat: "We flew first class for the first time. Now I don't think I'll fly any other way!"

Miinukset: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."

Plussat: "Snacks included bananas."
Miinukset: "Forced to gate check a bag that fit within the size constraints."

Plussat: "Flight on time"
Miinukset: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Miinukset: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."

Miinukset: "Delayed."

Plussat: "Service."
Miinukset: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Plussat: "Great crew and service. Very smooth flight. Comfortable seats."
Miinukset: "Older aircraft without seat back video."

Plussat: "Crew were friendly, half full flight was nice to have room"

Plussat: "Very friendly flight crew."
Miinukset: "LaGuardia is always delayed...this time was only about 15 minutes."

Miinukset: "Have you operational logistics more organized. This was a sup-par traveling experience on many levels."

Plussat: "Nice and easy flight"

Plussat: "Boarding process was smooth"
Miinukset: "Allowed people to deplane while waiting. Sitting on a plane during a two + hour delay is the stupidest thing ever."

Plussat: "The flight was much awesome"
Miinukset: "The Frodo add more food please"

Plussat: "Nothing."
Miinukset: "When I arrived to check in at 5:48am for my 6:20am flight, I was treated very poorly. The lady at the counter asked me what time my flight was and I said 6:20 and right off the bat she was extremely rude and said that I missed the flight. I panicked internally and asked her how that was possible?! She said the cutoff was at 5:45am and I missed it. I asked if there were other flights available today or tomorrow and she said there was nothing she could do and that I had to call the booking company to see if they could book me. I wanted to cry because my friend had just dropped me off and I called to see if she was close enough to turn back. Luckily she hadn’t left yet. I called the booking company and they were able to book me a trip for the following day but they charged me an additional $100. I wish they had disclosed that we need to be there 45 minutes to an hour early otherwise you miss your flight. And it’s ridiculous that I had to pay an extra $100... financially it was stressful due to the covid 19 situation. I was extremely disappointed in how the lady at the check in counter at American Airlines treated me. She www extremely rude and I have never been spoken to in a way that made me feel attacked."

Plussat: "Free entertainment and snack. Customer service was great with my bags and had options for picking up and delivering"
Miinukset: "My bags were not there when I landed"

Plussat: "Fast boarding"
Miinukset: "WiFi didn’t work"

Miinukset: "Crew only came by once for drinks, other flights they have come by two or three times. At the end of flight they said they were coming down to collect trash but never did."

Miinukset: "Tried to cancel the flight because of an emergency but American only wants money."

Plussat: "not a full flight"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Flight was delayed, and unclear why."

Plussat: "Wifi was semi-fast and reasonably priced; crew was friendly."
Miinukset: "No seatback TVs."

Miinukset: "Delayed multiple times"

Plussat: "Nothing, we had to deplane."
Miinukset: "This flight was completely messed up and ultimately ruined my connection and subsequent travel plans. We were told there was a 30 minute delay because of the pilot and shortly after we were told to deplane. I had to cancel. rebook with another airline while my bag traveled to Boston"

Miinukset: "Bag check fee is steep for students."

Plussat: "Their CRJ was very comfortable. More comfortable and modern than what I’ve seen on a lot of Skywest/delta connection flights. Crew was great"

Plussat: "Friendly crew"
Miinukset: "Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!"

Plussat: "Loved the exceptional kindness of the staff"
Miinukset: "Lack of movie or music"

Plussat: "Friendly crew"
Miinukset: "Tight seating leg room non existent."

Miinukset: "Since it left without me."

Miinukset: "3 boarding doors less than 50 feet apart with departures leaving within 15 min of each other created a difficult to penetrate gaggle."

Plussat: "The flight crew was nice and sweet for an early morning flight."
Miinukset: "We delayed in TUS on the runway and in LAX due to congestion at LAX. Nearly half of us had to sprint to make out connections. Luckily, LAX never launches planes on time. More a fault of LAX and it’s inefficiency than AA. Still annoying."

Plussat: "Free Movies"
Miinukset: "Cramped Seating."

Plussat: "Entertainment on the newer AA planes is great. Meals are sparse but tasty (chicken wrap)"
Miinukset: "Middle seat always stinks - flight attendants on AA always seem like they hate their jobs"

Plussat: "The professionalism from the entire crew. Very smooth flight. The in-flight meal was very good ."
Miinukset: "Even dow we were late departing Santiago Chile, we made it to Dallas in good time."

Plussat: "planes were on time, good flight"

Miinukset: "i had a really horrible experience with a flight attendent but the 2 in my cabin were great. Earphones didnt work and couldnt see screen"

Miinukset: "Flight network sent an incorrect name to the airline and i had to go under so much trouble the day before just to correct itz"

Plussat: "Liked everything"

Miinukset: "For first class, I was expecting a meal which I was told was included. I only got snacks. There was inflight entertainment. However, I was not able to choose what I wanted to see and it's a shared screen. Only other option is to purchase WiFi in order to view something else on my phone or other electronic device. For first class, WiFi usage should be included in the package."

Plussat: "Made it home in one piece"
Miinukset: "Business Seat power / entertainment system went out with about 2.5 hours to go. Crew didn't seem surprised and they were pretty relaxed about it. Every time I asked about status during the first hour or so after it was out they said they were rebooting system but nothing happened. Finally gave up on it. Was the "deconstructed burrito" supposed to be served cold/frozen? Warm or at room temp. would have worked better Luggage took good hour before it started unloading"

Miinukset: "I arrived at HNL nearly 2 hours before my flight. The check-in procedures at HNL were very poor. There were not enough operating machines to help passengers check-in. In fact, there appeared to be more non-functioning machines .than working ones which created a huge backlog of passengers. We then had to wait in another long line to have our bagged checked and boarded. This was one of the worse situations I've seen in a very long time."

Plussat: "The boarding went very smoothly even though the flight was full ."
Miinukset: "The plane to San Diego was much nicer, then the return flight to DFW. No TV screens are port to plug-in your cell phone."

Plussat: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Miinukset: "Couldn't get the entertainment app to work"

Plussat: "The flight was delayed by more than two hours which caused us (me, wife, 4yo, and 7mo) to miss our connection from LAX to HNL. We had to stay the night in LA and take a morning flight to HNL. But despite the delay, the gate agent in Charlotte did a good job of updating people and remained very polite even when it was clear people were getting frustrated and starting to get sharp with him. Pilots did a good job of trying to make up as much time as possible. I can't remember how much time they shaved off but I think it was more than 20 minutes. Customer service in LA was solid too. Went to CSD to get our tickets changed. They had already changed our flight to a 8 AM flight. We asked if we could take a later flight because of the kids and he was able to accommodate. They also gave us vouchers for 3 meals and a night at the Holiday Inn. Having a delayed flight is never fun but the AA staff was amazing throughout."

Plussat: "Everything was on time!"

Plussat: "The seat was comfortable."
Miinukset: "It was very cold, even with my vent closed and wearing a sweater. The food did not taste very good. One of the flight attendants (middle aged Caucasian male) was rude with an overall dismissive demeanor. For example, I requested water and he handed me a cup of warm water while giving everyone else around me a cup of ice with their beverage without being asked."

Plussat: "Adequately handled the 13 hr delay."
Miinukset: "Flight delayed 13 hrs for mechanical problems. Seems to be an ongoing problem w/ American Airlines now."

Miinukset: "We booked a round-trip flight on AA from Philadelphia to Dublin. Due to changes in our travel plans we revised our flight dates. The phone customer service rep who helped me make the changes, assured me that the AA policy was to group families together after she informed me that I could not choose our seat assignments at that time. Arriving at the Philadelphia airport, we used the self service kiosk to check-in. The issued boarding passes put my wife and me in different rows on one side of the plane, and our nine year old son on the other. I asked a roving AA customer service rep if it would be possible to change our seat assignments and explained what we were told when rebooking. She waved vaguely in the direction of the baggage counter, and told us we could change our seats when checking our baggage. We brought out baggage to the counter and informed the customer service rep working there what we were told by the kiosk and phone representatives. She immediately yelled at us and told us to calm down, even though we were merely asking and explaining. Each time we attempted to explain our situation or ask where we could seek assistance, she bristled. Finally, she told us we should go to the main check-in counter because she could not change seat assignments. The check-in counter rep was very brusque. She said she could not change anything because we had boarding passes and should accept the locations because it was an international flight; however we could ask at the gate if changes could be made. At the gate, service was provided for three flights - Dublin, London, and Manchester(?). We stood briefly in line and were motioned up to a desk for the London flight. I informed the customer service rep that we were travelling to Dublin, and what we were told by the previous AA representatives. Without checking to see if was possible to seat the three of us together, he told us that he could only put my wife and son together. Somewhat relieved, we asked him to revise their seat locations. He made the changes and handed us our new boarding passes. As we walked away from the counter, I noticed that the new boarding passes were for the London flight and did not have my wife's or son's names. We returned to the counter and told him that there had been mistakes made. He immediately snatched the passes from us and berated us for not telling him that we were not going to London. I told him that we had told him of our destination as soon as we approached the counter. He retrieved our original passes from the trash and told us to wait for the Dublin flight reps to arrive. Immediately, I called the AA toll-free number and informed the phone agent of all that had happened. She was able to locate two seats together for my wife and son, and told me to inform the gate reps of the information. Because of character limitations I cannot tell of the counter rep who was an angel and managed to seat the three of us together. Thank you!!!"

Miinukset: "Both flights delayed. A six and a half hour drive took nine and a half hours by air."

Plussat: "The flight attendants were great and very friendly!"
Miinukset: "The wifi wasn't very good so I couldn't access the in flight entertainment I also had my own snacks so I didn't buy any food"

Plussat: "Outstanding crew and pilot dealt with some tough weather issues"

Plussat: "All of the flight attendants were amazing and went above and beyond."

Plussat: "Non stop"
Miinukset: "Airline"

Plussat: "The service was good and I love that there is a cracked bag included."
Miinukset: "The flight was delayed...if it was mechanical, no worries but there was another plane at our gate which make me think that mechanical was just an excuse."

Plussat: "Everything was good"

Plussat: "I'm in the military so thank you for allowing active duty to board with 1st class passengers. Also having the free movies available to watch is great too!"
Miinukset: "No bad comments to put here. The only thing I would recommend would be to add a free Internet option"

Plussat: "me and my wife, enjoyed the flight. flight crew served very very well."
Miinukset: "no complaint so far."

Plussat: "Nothing"
Miinukset: "The customer service and the lack of assistance from the airline ground staff was horrible ."

Plussat: "On time & well organized"
Miinukset: "All good. Average service, or lack thereof, for American carrier"

Miinukset: "Cleanliness of airplane. Vents and tray tables were very dirty"

Plussat: "Everything"
Miinukset: "Food"

Plussat: "efficient and communicative"
Miinukset: "Not necessarily United's problem, but I feel like the design of the seating could be more efficient. The 3 or 4 in a row seats can be super problematic if you have to use the bathroom and need to climb over a stranger to do it and they're asleep/3 times your size. Holding for 5 hours is not fun."

Plussat: "Flight was canceled."

Plussat: "Multiple rounds of drinks/snacks"
Miinukset: "The crew did not update us about why the WiFi was not working and whether we could expect it to start working again, so I kept checking my computer over the 4 hour flight to see if the WiFi was working and it never did. This was despite multiple passengers inquiring about the WiFi..."

Miinukset: "Out plane showed up late due to weather - understandable. We didn't have anyone to pilot the plane for over 5 hours - unacceptable. I was due to be home by 8PM CT on Sunday; didn't get home until 4AM Monday. Very poor job by United."

Miinukset: "Clean"

Miinukset: "As a result of arriving late on Air Canada we never made our flight to Tokyo. Had to rebook and fly Asians through Seoul. Asiana flight was excellent!"

Miinukset: "Very cramped plane with no wifi/ movie options."

Plussat: "Friendly attendants and a comfortable flight"
Miinukset: "Delayed flight and poor food choice"

Miinukset: "That the ticket wasn’t free lol."

Miinukset: "flight delayed by 3 hours. no reason given- effected subsequent schedule..."

Plussat: "It was fast and eazy!"
Miinukset: "Rare but we were forced to wait 27 mins in Las Vegas because there was too much "flow" or incoming planes to San Fran."

Miinukset: "We had to run to get to our plane because of the ridiculous time-window you guys allowed (15 minutes if everything went according to plan--which it didn't)."

Miinukset: "Lack of information from gate crew about a three-hour delay."

Plussat: "Nice trip!"
Miinukset: "This was a connecting flight and they were at the opposite ends of airport so had to run to catch this flight!"

Miinukset: "Again, a late flight. Plane not at airport yet. Haven't boarded yet!"

Plussat: "What brand of service is this? Are we actually customers? Why do I feel like the enemy every time I fly? Airlines are making record profits and we, THEIR customers are getting the shaft."
Miinukset: "There was a non rev captain who took it upon himself to move my overhead bags back six rows to accomodate a non rev flight attendant's bags...... almost missed my connection. WTF"

Plussat: "Comfort"
Miinukset: "Late departure not good with wheelchair disability services"

Plussat: "*Sat in Economy Plus so had a good amount of room"
Miinukset: "*Ran out of overhead bin space early on. *The inflight entertainment worked for about 15 minutes and wouldn't work anymore."

Plussat: "Decent leg room. Wonderful to do the flight non-stop from NYC to Delhi."
Miinukset: "United. September 14 Newark to Delhi Premium Economy Entertainment screen didn't work for 1st hour of the flight. the movie list was mediocre at best. The screen was smeared with some substance. The list of movies on the United entertainment app is great (via internet) but connectivity on this type of flight is spotty so the traveler is forced back to the antique screen plane system. Dinner. Butter chicken or vegetable options. Food was bland and very small portions for the length of flight. The snack was delivered immediately after dinner was picked up. I did not open it. Looked like a hard roll with something on it. Style of service is abrupt, bordering on rude. Uses terminology that non-US travelers from different cultures would not understand, for instance do you want "white" coffee. Asked me if I had someone at home to pick up after me as she felt she was cleaning too much off the floor. Her comments appeared to be directed at me but it was not my trash (and even if it was, a better approach would be recommended). The flight attendant realized she had gone too far and apologized. Then complained about this "route" being difficult, with no one listening. She concluded by wishing me a good flight and saying that she hoped that she had not offended me. I assured her that she had. Breakfast was mediocre. Egg with soggy potatoes and an inedible sausage. Did not see what they were offering in the veggie dish. Staff seems tired and not culturally sensitive. There needs to be some retraining and consideration given to long haul menus and entertainment. I take this flight at least once a year. It continues to deteriorate."

Plussat: "Nice attendant, food OK, no delay."
Miinukset: "Internet costs"

Plussat: "Free movies"
Miinukset: "Sat on plane for two hours after we boarded waiting to take off"

Plussat: "Love the phone/tablet holder in the back of the seat."
Miinukset: "Since it was a cross country flight that left at 8:30am, I wish they served lunch items. The seats are also very narrow."

Plussat: "No entertainment due to short flight"

Plussat: "Shuttle helped me get to where I needed to go which was great because I am disabled. Flight attendants were nice."
Miinukset: "Didn't put my bag on the conveyor right and instead of being explicit as to what was wrong, the TSA officer just kept yelling at me I was doing things wrong and I was holding everything up. Could have been so much more pleasant. Also give wrong data a couple of times but got through it ok."

Plussat: "Got in early, but unfortunately no gate to unload passengers for almost 20 mins"
Miinukset: "Stewardess told me I had to use overhead bin for my personal item. Personal item met requirements with ease. Did not listen to this woman's command."

Plussat: "Seats do not decline and make it difficult to nap, generally not much room. Staff was fine."
Miinukset: "No snacks at all, not even for purchase."

Plussat: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"

Miinukset: "Fight was delayed over an hour, gates kept on changing and waited an hour to check in and get our tickets."

Plussat: "United continues to disappoint. I'm turning in my miles membership. I've tried to be loyal but enough is enough"

Miinukset: "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"

Plussat: "Never been treated so disrespectful and like I was insignificant in allyour life!"

Plussat: "Everything went fine no problems and it was XMAS eve"

Plussat: "Crew was polite."
Miinukset: "We left two hours late. Outlets didn't work. Baggage took 45 minutes."

Plussat: "Flight left and arrived on time. Good service on board."
Miinukset: "For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel."

Plussat: "Fight was 45 delay but still 10 minutes earlier arrived.that was very good."

Plussat: "I liked the comfortable seats that were spacious enough. I like that on these flights they still at least give u one drink and a little snack. We got in early on both flights that's always a plus"
Miinukset: "I would like some kind of entertainment to make the time go by faster. What happened to having a movie play on a flight? That is about my only compaint."

Plussat: "Average experience. Mostly pleasant enough."
Miinukset: "United changed our flight with No chance to object. Then reassigned us to separate seats. We asked to be moved next to each other. We were repeatedly and rudely dismissed 3 times, at 3 different levels, as if we were in the wrong to ask. If not for the kindness of a fellow passenger we would not have flown together. Very poor hospitality training."

Plussat: "Staff was very nice. Clean cabin."
Miinukset: "Very difficult to make selection on the video tv systems. The breakfast was just a microwaved sandwich with weird cheese and 1 thin slice of processed turkey, that's it?"

Plussat: "Ticket agent got us on a Delta flight."
Miinukset: "Flight was cancelled."

Miinukset: "I had to pay for watching movies which says was for free."

Plussat: "fantastic steward from denver to minot. funny, helpful and courteous. best i've ever had!!"

Plussat: "No delay! Earlier then expected."
Miinukset: "Not to comfy."

Miinukset: "No good snacks to even pay for didn't have time to stop and eat in the airport"

Plussat: "They offered us a $50 E-certificate for a future flight to compensate us for the long delay."
Miinukset: "It made a long day even longer, and, even though they didn't have anything positive to tell us, I would've liked more frequent updates from the flight crew about how long we had to wait."

Plussat: "The flight was fine and the crew was nice."
Miinukset: "Arriving home four hours late due to maintenance issues after a long day doesn't inspire trust in the airline."

Plussat: "The flight was delayed due to fog in SFO. This apparently is something that happens often, and given that most people flying to SFO are trying to make connections it is very inconvenient."
Miinukset: "The flight was delayed due to fog in SFO. This apparently is something that happens often, and given that most people flying to SFO are trying to make connections it is very inconvenient."

Plussat: "Flights were on time, no delays."
Miinukset: "Three hour Houston delay; I accepted a change in scheduled flights with less delays and $300 compensation, but the offer was withdrawn without explanation. And had to switch seats in the first leg to redistribute weight."