Etsi halvat lennot reitille Kolumbiasta $[81-Suomeen

Plussat: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Miinukset: "The snack sandwich was freezing cold..."

Plussat: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Miinukset: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Miinukset: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"

Miinukset: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Plussat: "Great crew"
Miinukset: "Uncomfortable seating"

Plussat: "Everything except the checking in process"

Plussat: "Organized, clean"
Miinukset: "Kinder crew, better headphones"

Plussat: "Good crew"
Miinukset: "Was delayed outgoing but information was good"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Service"
Miinukset: "Boarding"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."

Miinukset: "I never fly United because the spirits aren’t free so I chose Lufthansa. You can imagine my disappointment when it became a United flight and had to pay. Lufthansa you’ve lost a customer here."

Plussat: "Food was Good, flight was without much stress and a little faster to compensate for the delay."
Miinukset: "Delayed boarding, no announcements, long wait in line for boarding, repeated delays. Not the first time - Every tome I use this flight it is delayed and without clear information to passengers how much delay is anticipated. Announcements, even if they come - come not loud, simultaneous with other announcements - so impossible to hear. Scheduled gate is moved every time too."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "So bad"

Plussat: "Flight was comfortable and quick."

Plussat: "Check in was swift and efficient. Boarding was organised and flight attendants were friendly and efficient."

Plussat: "Great, polite, and well dressed flight attendants. All flight attendants treated us with care, they were kind, and provided exceptional service."

Plussat: "A couple of flight atrendants were civil"
Miinukset: "Gate was changed three times immediately prior to departure. Plane was BERY small. Food was awful."

Miinukset: "The old airplane, small seats."

Miinukset: "My return travel was on lufthansa but due t delays in departing I missed my flight to the US. We were treated very poorly and slowly by service center representatives. The flight we missed was still at the gate but the door had closed. We were told the flight was oversold so it benefited the airline that we missed it. It’s muxh cheaper to put us in a horrible hotel with disgusting food and fly us out the next day, then pay people to choose a new flight. I had two small children at home and Diebel to this incompetence missed my 4 year olds birthday. He was devastated all thanks to your airline."

Plussat: "no extra charges for food and drinks, including alcoholic drinks....free entertainment and headphones...professional service and flight"
Miinukset: "Seats are a lot smaller and closer together In economy but when can only afford the cheapest that is how it is now."

Plussat: "Excellent service by the staff"

Plussat: "Punctuality! Everything was on time. For a short fly like this one could hardly ask for more."

Plussat: "The crew was friendly and efficient. The food was okay (special meal ordered)."
Miinukset: "The plane was filthy. There was crud packed in every crevice. I wouldn't put stocking feet on the floor. There were also pieces of the plane that were cracked or broken off completely. It was a little unnerving."

Plussat: "Seats, crow attitude, on-time flight"
Miinukset: "Food"

Miinukset: "The food was pretty dull."

Plussat: "Comfortable"
Miinukset: "Food"

Plussat: "it was on time and we arrived in one piece"
Miinukset: "the second leg from FRA to BUD entailed a massively disorganized, no queue control free for all to go through the boarding gates, all of which just led to an overcrowded bus.... which meandered through the airport to your jet on the tarmac.. they then allowed boarding from either rear or front of plane which of course lead to the throngs meeting in the middle and trying to squeeze past each other... horrible. Then... the checked bag did not make it to Budapest as they forgot to transfer it in FRA. so, yeah all in all it was a cheap flight and we got what we paid for."

Plussat: "Nice staff...."
Miinukset: "All good"

Plussat: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Miinukset: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."

Plussat: "Nothing"
Miinukset: "Rude cabin crew, dirty plane, have to pay extra, they will accept USD but give you change in euros. Extra luggage fees and ridiculous weight limitations"

Plussat: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Miinukset: "Plane was late to depart, missed connection in Frankfurt"

Plussat: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Miinukset: "The cheese sandwich was awful."

Plussat: "Had really less than an hour to pass through immigration and catch a connecting flight to Rome. In particular I thought my bag would not make the connection, and as I was going on to Perugia that evening and it would have been a big mess. At check-in for the Rome flight, the LH lady was able to confirm my bag was already aboard which put me at ease. It came through very quickly in Rome and I arrived in Perugia on time and with my bag! Food from Bogota was tasty and there was a complimentary snack on flight to Rome."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "I asked for my shopping from my magazine several times. Food is beyond bad.....it is absolutely horrible."

Miinukset: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."

Plussat: "Flew Boing -747 in economy. Wireless internet was nice, but very slow. Food was good, crew was offering water and juice quite often during a flight. Right on schedule. Good price, but had to cough up $100 for a second piece of luggage."
Miinukset: "Strange selection of movies, outdated earphones, USB wasn't charging my phone."

Plussat: "Nothing"
Miinukset: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Miinukset: "a member of the crew took my carry on luggage and I never had it back"

Plussat: "very little"
Miinukset: "lousy food. poor movie selection. uncomfortable seats."

Plussat: "The crew was very nice"
Miinukset: "My suitcase did not arrive with me at Dulles. It should come today."

Plussat: "Every thing"
Miinukset: "Nothing"

Plussat: "Entertainment options were incredible; great legroom in our seats."

Plussat: "Despite the tight connection we made the flight to barcelona, a special work around bus was used - very effective."
Miinukset: "Flight was delayed in take off due to weather and arrived late making connection to barcelona tight. Audio visual system on flight was poorly responsive"

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Plussat: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Miinukset: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Plussat: "I"

Miinukset: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Miinukset: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Plussat: "rien"
Miinukset: "tout est à revoir !"

Miinukset: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Miinukset: "Boarding clusterf..."

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plussat: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Plussat: "Intranet wifi meant I could watch entertainment on my iPad"
Miinukset: "Seats are very uncomfortable"

Miinukset: "They lost my luggage :("

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Miinukset: "Old plane."

Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Miinukset: "Leg space."

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Plussat: "Everything!"

Plussat: "nice drink selection on board flights"
Miinukset: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plussat: "The crew was very friendly and professional. The food very good"
Miinukset: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Miinukset: "Screen broke half way through flight. Food was poor"

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Plussat: "Free snack and drinks. Good service."

Miinukset: "no vegeterian sandwiches very disappointed"

Miinukset: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Plussat: "Nice food Right in time Police and customs formalities easy"
Miinukset: "Poor comfort in business class No entertainment at all"

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "It was on time"
Miinukset: "Food was AWFUL! Better to serve nothing"

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Plussat: "Great crew"
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "Nothing"
Miinukset: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Plussat: "The service and food were excellent plane was clean."
Miinukset: "No entertainment system"

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "Crew was wonderful Helpful, pleasant, capable"
Miinukset: "Waiting for late passengers & their luggage"

Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Plussat: "Late"
Miinukset: "Late"

Plussat: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Miinukset: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."

Plussat: "The crew was friendly."
Miinukset: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Plussat: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Miinukset: "Vegetarian food choices always leave much to be desired."

Miinukset: "We should have boarded later if weather was not ok"

Plussat: "Not much maybe just the boarding"
Miinukset: "The staff needs to be retrained a lot like many police personal and subsequent Police departments. The first class is literally coach with a slightly nicer seat. They treat you like cattle at American Airlines. If you have another option take it."

Plussat: "Everything"

Plussat: "The staff at seatac airport were condescending and not helpful...traveling with a service dog and made to pay the pet fee and talked about me where I can over hearnthen in a manner that embarassed me"

Plussat: "Meal provided was excellent"
Miinukset: "Delayed flight"

Plussat: "nothing lousy flight"
Miinukset: "treat people with respect"

Miinukset: "The seat from DFW to SLC was designed for people who have a sever slouch. Very uncomfortable seating position that isn’t anatomically correct."

Plussat: "Crew"
Miinukset: "Boarding very slow in Medellin -always- Entertainment only in your phone now!"

Miinukset: "All good with me"

Miinukset: "Let me cancel the flight for credit"

Plussat: "NO NO"
Miinukset: "yes"

Plussat: "The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane."
Miinukset: "I needed a little back support pillow..."

Miinukset: "More turbulent than usual"

Plussat: "Every thing! Healthier food needed"

Plussat: "The crew aboard the plane was very friendly"
Miinukset: "Food was bad. The gate personnel was incredibly rude"

Plussat: "Attentive and caring flight crew. Speedy and efficient boarding."
Miinukset: "Food was not that great. Entertainment Monitor kept freezing which was a bit annoying."

Plussat: "Flight was delayed by approximately 90 minutes. Attendant was friendly."

Miinukset: "That I had to take multiple plans when I wanted a one time stop"

Plussat: "Flight loaded on time left on time and arrived on time. Crew were all very nice."

Plussat: "departure and arrival time"
Miinukset: "the passenger next to me smelled horrible"

Plussat: "Quick boarding"
Miinukset: "Cold no food"

Plussat: "Crew was very friendly. Flight departure was on time."
Miinukset: "The food. Same sandwich the last 4 years."

Plussat: "Entire flight crew was friendly and helpful!"

Plussat: "We got home early"
Miinukset: "The sandwich was auwful"

Plussat: "Entertainment options."
Miinukset: "This new low life category where you cannot even pay to be treated like a human."

Plussat: "I liked that we got to San Juan safely. The crew on board was very accommodating."
Miinukset: "Due to the delays, we missed our jumper flight and American refused to compensate. Also, only had two cookies all day from 8:05am until 3:45 pm! No sandwiches as promised. We were delayed approximately 4 hours total. Had to take a taxi ($85) to Fajardo to HOPEFULLY catch last ferry to Culebra. Guess AmericansAirlines doesn’t care if you have to sleep at the dock!"

Plussat: "Considerate flight attendants. Turned lights down for evening flight, so we could get some rest."
Miinukset: "Flight was not on time. Time was changed a day prior with no reason explained. No in flight entertainment on this flight."

Plussat: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Miinukset: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."

Plussat: "What did you like? The crew was extremely polite and greeted us when we entered the cabin. Willing to assist us if we needed assistance. they got us seated straight away, and we were off, they brought the beverage cart out straight away, offered us a snack of pretzels and a drink. it was pretty quiet on the flight a lot of tired people who just came from an international flight and just wanting to get home. both flights were on time. I haven't one bad thing to say about American Airlines"

Plussat: "Great hard working crew. Good food and snacks. On time!!!"

Plussat: "American airlines managed to get me to my destination."
Miinukset: "It was an awful ride. The food was horrendous. The plane was ancient. No outlets, no personal TVs. The plane looks like it was from the 1990s."

Plussat: "Lost baggage"
Miinukset: "They have it arriving with me. But cannot locate it. Normally they would know where it was."

Plussat: "Nothing"
Miinukset: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."

Plussat: "It was an ok airplane, entertainment system worked"
Miinukset: "The flight was delayed 2.15 hours and didn't even offered water or anything, after a while they said if we wanted we could go out of the plane... really bad!"

Miinukset: "Disappointed with the "Hot Box" (Bean Burrito type) cold & never heated up but still served...unedible. Real shame - food just wasted...unnecessary and just adds to costs of flights at end of day :-/ Customs & Gate in Clt delay could have been handled better. Continuously told us we were deplaning and then silence...several times...very frustrating after 9 hour flight. Better communication and organization in customs would be appreciated Otherwise, crew was very polite and overall good job"

Miinukset: "Flight was delayed and i have to miss my connecting flight."

Plussat: "Friendly staff"
Miinukset: "Delay taking off"

Miinukset: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Plussat: "Arriving early"
Miinukset: "Having to pay for the wine."

Plussat: "Schedules were always on time, the price was the best"

Plussat: "Nothing. It was fast."
Miinukset: "VERY small plane."

Plussat: "A short flight, so quite comfortable"

Plussat: "Great Workers, and Super nice staff."

Miinukset: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."

Plussat: "N/A"
Miinukset: "The flights were delayed multiple times. No communication at your gates. Oh and I think my favorite was changing terminals and gates 5 TIMES within 1 hour at DFW! RIDICULOUS AND UNACCEPTABLE. NEVER AGAIN!"

Miinukset: "We were delayed for 4 hours, due to a mechanical issue. We were not given any forms of reimbursement. I would like a 500.00 voucher."

Plussat: "The flight attendants were nice and the plane was on time."
Miinukset: "I tried to switch my flight to an earlier time. First, they charge $75 (Southwest is always free). Second, the gate agent charged me and let me board, but her boss came on the plane and pulled me off because I wasn't Executive Platinum status! The plane took off with an empty seat and I had to wait two more hours for the first flight. When I complained to AA about it, they sent me a $50 voucher. I don't plan on giving any business to AA for the rest of my life."

Plussat: "Gate was changed no one notified us and my family missedthe flight . one hou rextra wait. No apologies was extended."

Plussat: "The lay over wasn't bad at all had enough time to make it to my gate and get something to eat"
Miinukset: "Was scheduled to leave at 3:15pm didn't leave until 4:17pm"

Plussat: "The entertainment selection was nice, and it was nice that we were served lunch."
Miinukset: "On my flight from Medellin to Miami, the stewardess did not offer my row a drink. Then when I asked for one, I was told I can only have water or juice, of which I wanted neither. The plane rides were both extremely hot and uncomfortable. I was sweating profusely on both flights."

Miinukset: "Prefer PBI We took FLL because no flight available from or to PBI"

Miinukset: "Prefer YUL to PBI FLL is in case that there is no flight available to or from PBI"

Plussat: "compliance in the boarding"
Miinukset: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Plussat: "Roomier seats overall, the headrest screens and USB ports are great!"
Miinukset: "We paid extra for seats with more leg room and got the same as everyone else. Why the charge? Our departure was delayed. The plane had some sort of fragrance regularly coming thru the ventilation that irritated my sinuses and made me ill. The water for the only service on the flight (for coach anyway) was warm and tasted odd. Cabin temperature was too warm (multiple logical arguments can be made for cooler temps over warmer)"

Plussat: "Great"

Plussat: "Thank goodness there was lots of room on this plane, makes it much nicer"
Miinukset: "Old plane, and business class is just ok. So sad that Air Canada is only flying this route with Rouge... they just are ok. Boarding was a gong show - they blocked off the area with little posts to keep people organized and were boarding a big flight to Tokyo right beside us. Horrible."

Plussat: "Generous leg room in coach class"
Miinukset: "Sat on the runway for almost an hour both to and from my destination"

Miinukset: "After a delay on my first flight, I managed to get to the gate with a few minutes to spare and the door open. The desk agent refused to let me board the plane."

Plussat: "Able to Get later flight since original flight cancelled."
Miinukset: "flight delayed 2 hrs because of weather. Staff did not want to reschedule my next connector, just the Toronto flight"

Plussat: "Seats were comfortable. Food was OK."

Plussat: "Flights left at the scheduled time"
Miinukset: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Miinukset: "Air Canada has the worst customer service I have seen in the industry. We paid over $1,200 extra for a short flight, but given their prioritization frameworks, when we missed our flight due to reasons they were partially responsible for, they made us wait over 12 hours vs. the 2 we paid for."

Plussat: "No entertainment Little to no food or drinks Some crew were rude"
Miinukset: "For the trip to finish"

Miinukset: "Food was hilariously repulsive. Shared photos far and wide on social media."

Plussat: "Nothing"
Miinukset: "5 h delay in MDT and 10 h delay in Toronto. Absolutely terrible"

Plussat: "We had a very good experience with Air canada and will use Air Canada again."

Plussat: "A short flight on a small plane.Smooth flight, smooth, smooth landing. Although the flight was delayed, the passengers were kept informed as to where the plane was and the expected time of departure."

Plussat: "It was a direct flight from Toronto to Kelowna."

Plussat: "Comfortable flight"
Miinukset: "Food was average"

Miinukset: "Gates changes a lot and no announcement is made"

Miinukset: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Plussat: "Boarding on time"
Miinukset: "Problems with entertainment"

Plussat: "Seats were fairly comfortable. Tv choices were excellent- made the time pass much more quickly."
Miinukset: "No snacks provided, just options for sale. Those looked interesting though."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "I liked the organized boarding process."
Miinukset: "Rouge Flight entertainment does not even come close to any other carriers entertainment system. Additionally, if you have a PC your're out of luck. It only works with IOS. Funny, it took me over an hour to find this out prior to the flight. The ground crew were all clueless if I could use my PC. I could have used my Smart Phone but it's kinda on the small side to watch a full length movie and drain my battery to 0. The Air Canada website was equally not helpful. I had to purchase their Ipad rental for $10 Canadian Dollars in order to watch a movie. Funny, they only had maybe 12-15 movies to choose from. Additionally, the bathrooms were disgusting and had broken parts everywhere. Flight was filthy. Looks like their just trying to scramble turning their flights around. I felt sorry for the people waiting in Honolulu for their flight back to Vancouver. Shame on you Air Canada. Time to upgrade your fleet please. You need to have better cleaning crews and definitely upgrade your Rouge Player system to accept PC's."

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "Flight was delayed 1.5 hours but no one was in much of a rush to get it going"

Plussat: "It was not a completely full flight. The Boarding process was done by mainline Air Canada employees and it was perfectly good and the flight left on time. The aircraft's interior was not clean. The carpet the seats and the tray tables all dirty and discussing. The seats are undiscribly substandard and uncomfortable. The bilingual announcement was done incoherintkyin both languages absolutely not professional Crew was nice except an Asian/Canadian flight attendent. It's a less than adequate experience even for a officially second tier airline. Why does Canada put out an embarrassing product like this airline ? Shame on them !"

Miinukset: "Flight delays"

Plussat: "Flight was delayed three hours but they kept changing it ...Original was 945..Changed to 1015 changed to 1120pm then 1150pm then 1215 am then 1250 am.My mom is a Parkinson's patient and has been for ,16 years...Terrible service esp for elderly and families with young children...Had I the choice would not choose to fly w AC again!"

Plussat: "The crew on board were good."
Miinukset: "I wasn't able to check in online or through the kiosk to my flight and then had to wait in a 2 hour line to check in at the counter. After I get to the counter the ground staff grumbles and says I'm just going to make it to my flight!!"

Miinukset: "Electrical plugs not working on both flights, so I couldn't use my laptop."

Plussat: "The crew tried to be nice."
Miinukset: "Boarding was completely disorganized. The flight was meant to depart at 3:30, we didn't start boarding until 4 and we didn't take off until 6. The flight was too full and the plane too heavy so extra fuel needed to get be left behind, which meant we had to land in Jamaica refuel and then head to Toronto. Arrival time was meant to Be 10:30pm and we arrived around 1:30am."

Plussat: "In flight entertainment"
Miinukset: "The credit was not polite and quite unfriendly."

Plussat: "Nothing"
Miinukset: "Misinformation and poor scheduling caused us to miss connecting flights both ways! Luggage was delayed for 2 days. Flights were late and cramped. I had to buy one way ticket on another airline or be stuck in Montreal for 3 days."

Plussat: "Great service and attention"

Plussat: "Cleanliness, crew (in general)."
Miinukset: "Problems with entertainment system sound seem to be a recurring problem aboard aircrafts - the jacks seem to be in bad shape in most, whether for the provided eraphones or those brought on board."

Plussat: "Getting off the plane."
Miinukset: "They didn't give out free nuts/pretzels. The entertainment system was off for half the flight even through they said it would reboot in 10 minutes. Loading the plane was the slowest I have ever seen."

Plussat: "Good service"
Miinukset: "Nothing much for breakfast"

Miinukset: "Delayed Sat on a parked plane for 4 hours in PHL before taking off Missed Connection in Toronto No compensation/help with food or hotel"

Plussat: "The onboard crew were excellent with dealing with the numerous irate flyers."
Miinukset: "Severe delays, little to no information about the whereabouts of the incoming flight, confused estimations and incomplete announcements. 3 hour late take off."

Miinukset: "They overbooked the flight and would not allow me to board even though I had booked my ticket months in advance."

Miinukset: "With one hour between the connections, we had to run thru to the gate to get the boarding pass. The agent said that one of the passengers was off-loaded !! We had seats at different locations even though the reservation was for two passengers !! Barely had time to board the plane."

Plussat: "We arrived at our destination safely."
Miinukset: "Our flight departed from the gate late and then needed to return to the due to a door malfunction. After a 4 hour delay we were on our way. Bathrooms were closed before takeoff but no announcement was made that they would be open during the delay. No beverages were offered during the delay. Not all of the bathrooms were functional during the flight. The entertainment system is available through your iphone, ipad or computer. If you haven't downloaded the app prior to departing you can't use it and you then need to rent an ipad for $10 to watch movies."

Plussat: "Movie selection Crew was kind"
Miinukset: "Check in was over 45 min Space between seats: I'm 6" 3" and leg space was a problem Food was mediocre"

Plussat: "Checking our luggage at the gate and how courteous everyone was Maureen"
Miinukset: "paying for extra seats was fine but our zone was the last to call. Maureen"

Plussat: "The bilingual announcements. The movie selections."
Miinukset: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Plussat: "Pleasant stewardess and crew"
Miinukset: "1 hour delayed flight was inconvenient for everyone"

Plussat: "Nothing, I was rebooked for next day but was routed with connection through Chicago"
Miinukset: "Flight was cancelled due to lack of crew and I was rebooked with a connection through Chigago. while Air Canada provided a room and food vouchers it took 2 hours to get bag and caused significant disruption to my plans. Very displeased."

Plussat: "United uses a code share with Avianca for regional flights."

Plussat: "Got a row to Myself"
Miinukset: "No Masks really enforced"

Plussat: "Crew was very accommodating"
Miinukset: "More seating space"

Miinukset: "Flight was delayed. Didn't make connecting flight in Houston. Had to stay overnight in Houston."

Plussat: "I like that they serve after dinner drinks which will help me to sleep on the plane. Their blankets are better than United. It was a safe flight and I was able to charge my cell phone. I paid for texting and that worked fine for the entire flight. Even with short layover my luggage made it."
Miinukset: "I was in the last row so it wasn't as comfortable but there were no other aisle seats available. Food was okay but the red wine could have been better."

Plussat: "United is fine."
Miinukset: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."

Plussat: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Miinukset: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."

Plussat: "Flight was fine. Just like any other."
Miinukset: "Nothing stands out as being good or bad. But I think all airlines are super cramped these days."

Plussat: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Miinukset: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."

Miinukset: "a 2nd snack for a 5 hr flight would have been nice. Also never heard that they were serving lunch meals to buy, heard the breakfast one!"

Plussat: "Eventually got to Chicago"
Miinukset: "Missed my connection"

Plussat: "There was nothing I liked about this flight."
Miinukset: "No verbal announcements during boarding meant this flight had a very chaotic beginning. I cannot believe how tight the seats are on United's planes, and I am not a terribly large person. Airlines that still charge passengers for in-flight entertainment deserve a special sort of hatred that they receive, and United is the worst for this. Charging for wifi and movies is straight out of the year 2000, and that's squarely where United is. If JetBlue can offer free wifi, complementary movies and TV, snacks that are not stale, and an extra inch of legroom so can United. I hate this airline."

Plussat: "Flying on the beauty Dreamlier Boeing 787"
Miinukset: "Luggage crew too slow in both airports"

Plussat: "Being able to charge my phone."
Miinukset: "Cramped, the only thing they gave us to eat was a cookie (literally ONE cookie. Unless you paid extra - it was a six hour flight, even southwest gives you free crackers and peanuts), the WiFi was ridiculously expensive, they don’t give you a lid for your hot drinks so my tea spilled all over my lap."

Plussat: "Help changes with my seat assignment"
Miinukset: "Leg room bad.....attendants. not very happy"

Plussat: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Miinukset: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."

Plussat: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Miinukset: "Customer service, baggage policy, service at the airport counter, in short everything."

Plussat: "Excellent"

Plussat: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Miinukset: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."

Plussat: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Miinukset: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."

Plussat: "Movies on plane"
Miinukset: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."

Miinukset: "First flight delayed by 2 hours for crew rest; with no significant weather in Corpus Christi, from the night before, this shouldn't happen. I had to re-route, and arrived 5 hours after I was supposed to."

Plussat: "Departure on time, arrival early! No problems at all."

Plussat: "lots of good movie choices"
Miinukset: "touch screens didn't always work easily"

Miinukset: "I missed my original connecting flight in EWR because there was no gate available when we landed. After waiting several minutes, we taxiied to a different gate. I called customer service to let them know we were on the ground waiting for a gate assignment. Despite this, the flight boarded and left with several people missing the connection even though that flight pushed back later than its original time and departed almost an hour late. The plane was sitting there with the door closed. After that, I was put on the next available flight which was already delayed more than 2 hours. That delay extended even longer and was eventually cancelled due to weather. United CS reps were not willing to address passenger concerns. They closed the CS area in some portions of the airport forcing everyone to a very limited number of reps. I ended up having to rent a car and spending the first 5 hours of my birthday driving home. I should have been able to make my connecting flight and would have avoided the entire mess. Instead, I am out of my ticket price plus the additional cost of renting a car since my changed flight was cancelled due to weather not the gate assignment changes that originally caused me to miss the connection. What should have been a brief 4-5 hour trip ended up being almost a 20 hour day....United absolutely SUCKS!"

Plussat: "It was a pretty standard flight. Nothing stands out."
Miinukset: "We were delayed due to mechanical issues, had to wait for a new plane...took a long time - 90+ minutes. However, they kept us in the loop and we knew exactly what to expect. Handled as well as can be expected."

Plussat: "The movies where good."
Miinukset: "When the flight attendant said there was absolutely nothing that they could do for me. I started to ask if thier was anything they could do for me, since I was missing my connecting flight and now going to have to wait 5:30 hours for the next flight that was delayed. I was so disappointed, I mean anything kind would have helped, at this point. The whole day was already filled from previous delays."

Plussat: "The crew was great"
Miinukset: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"

Plussat: "Not bad overall. I was exhausted at one point and passed out in my chair. I would have missed my flight if the gentleman boarding people hadn't noticed and woke me up to ask if I should be on the flight. I was out so deeply that I hadn't heard any announcements. There wasn't any food on the three flights but a cookie waffle thing and that was all I had during the 13ish hours I was on planes. The staff was super awesome and nice. Space wasn't any different than other planes, but tight on the first flight. I got lucky on the last two."
Miinukset: "I was starving and literally dehydrated. I was so thirsty."

Miinukset: "still haven't left."

Miinukset: "Blaring advertisements during taxi are quite annoying. I'm not buying your service for a 1 hour flight."

Plussat: "Our first leg of the flight was great."
Miinukset: "My husband was upgraded to first class, but they wouldn't upgrade me. The rep at the boarding station was very, very rude as well. We will reconsider when it's time for the next trip. We do have a choice on who we fly with."

Miinukset: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."

Miinukset: "Short on storage space for carry ons. Forced to check my bag on the return flight"

Plussat: "On time"
Miinukset: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"

Miinukset: "Food was terrible, entertainment was non-existent and crew is sub par compared to other airlines. The flight was United, so no one should be surprised at the poor rating. I though I booked a flight with Lufthansa, but tunrs out this was partnered with United. Terrible experience. Don't think I would fly United again even if you paid me."

Plussat: "Everybody help me good information Thanks"

Plussat: "The overall punctually of the flight was very accurate and i appreciate that very much."
Miinukset: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"

Miinukset: "Was late like 7 hours"

Plussat: "Punctual, good service"

Plussat: "The flight itself was very convenient and quick."
Miinukset: "We were delayed and sitting on the plane for almost 4 hours and were left with few explanations. The crew was not friendly."

Plussat: "Snacks is good and healty."

Plussat: "Plane was amazing. Crew great."
Miinukset: "Portion of food was extremely small.music selection could be more up to date."

Plussat: "On time flight"
Miinukset: "Spicy food and messy bathroom"

Miinukset: "Tv control did not work, cabin in my área very hot"

Plussat: "Crew was great"
Miinukset: "Flight delayed Sat on runway for 30 min"

Plussat: "Crew was freindly"
Miinukset: "Bathroom are to small"

Miinukset: "There was a lot of empty seats but the crew never offer the guy seating next to us to move. His elbow kept hitting the buttons and turned on the tv screen while I was trying to sleep. I saw he went to ask one of the crew but was told to wait until flight takes off then no one helped him after. Flight was bumpy most of the time..not a very happy customer"

Plussat: "Food was great."
Miinukset: "Pay per view.. Not good at all."

Miinukset: "Canceled flight, told all the passengers at the last minutes Waiting for luggage for over 6 hrs Waiting for refunds, they can't even process that right"