Etsi halvat lennot reitille Kreikasta $[81-Suomeen

Plussat: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."

Plussat: "Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!"
Miinukset: "Check in process was more disorganized than most business class ."

Plussat: "Crew. Food wasn’t bad."
Miinukset: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Plussat: "Service and attentiveness"

Miinukset: "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The entertainment option was pretty good"
Miinukset: "There's very limited legroom on this plane."

Plussat: "The service of the crew was exceptional"

Miinukset: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Plussat: "All around quality Airline..."

Plussat: "Great crew, good entertainment, nice planes."

Plussat: "Excellent service, flight attendants are very kind, answered questions, very caring to seniors and children (couple seniors next to me and a little kid in front of my seat). Good are good and always provide variety of drinking. Smooth and punctuated flight. Thanks for your excellent service!"
Miinukset: "Nothing I do not like. I will take trips with your airlines in future when having s chance."

Plussat: "Entertainment"
Miinukset: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."

Miinukset: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."

Plussat: "The customer service was top notch!"
Miinukset: "Could have used a few more air conditioning vents"

Miinukset: "There were some passengers didn't allowed to get on a flight because of over booking. Some of them didn't speek English and didn't understand why thy have to stay in the airport.On the other hand I saw how the officials laughed at him because he tried to fight for the place on the flight by using a foreign language. It is an ugly phenomenon that does not respect people"

Plussat: "Everything is perfect."
Miinukset: "Nothing"

Plussat: "Everything else"
Miinukset: "Leg room is too narrow and seat cushion is too harsh to sit on for a 12 hour flight"

Plussat: "Great food, good selection of movies."

Plussat: "Staff was nice and the food was good"
Miinukset: "We were 2 hours late taking off with no communications. The seats aren't strongly comfortable either"

Plussat: "excellent service, nice crew, seats are comfortable no complaint on that front Airport check in crew very professional attitude and cooperative I had no glitch whatsoever the whole journey starting in Los Angeles Luggage was promptly taken care of upon arrival"
Miinukset: "Honestly I have no negative comment to mention All went well I would fly Turkish Airlines again and again"

Plussat: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Miinukset: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."

Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Plussat: "Great crew! So efficient and friendly. I understand why it is, but security was over the top. Cabin was a big cramped. Super food offerings!"

Miinukset: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."

Plussat: "Great service on and off board. Great and very comfortable airplane."

Plussat: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Miinukset: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."

Plussat: "It was a nice and short flight"
Miinukset: "No entertainment system at the seat."

Plussat: "Great staff!!"
Miinukset: "N/A"

Miinukset: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Miinukset: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"

Miinukset: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Plussat: "Good overall service"
Miinukset: "The staff could've been more patient"

Plussat: "Flights left on time. Boarding was good."
Miinukset: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Plussat: "Very professional, clean and excellent service, I will flight with them again"

Plussat: "Courteous and efficient crew."

Plussat: "Hey, two checked bags free, free in flight meal and drinks including alcohol, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Miinukset: "The check in lines are very very long and take forever"

Plussat: "Newer plane"
Miinukset: "Boarding process was very unorganized and slow. People were allowed to act like cattle rushing the gate."

Miinukset: "The sears are so uncofortable. Leg space tragic!!"

Miinukset: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."

Plussat: "THE CREW"
Miinukset: "TIME FROM ONE TERINAL TO OTHER TERMINAL TOO SHORT"

Plussat: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Miinukset: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"

Plussat: "Nothing"

Plussat: "The crew. The movies."
Miinukset: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."

Plussat: "Price"
Miinukset: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"

Plussat: "I liked most of the processes but only boarding process was complicated."

Plussat: "Very pleasant and accommodating staff."
Miinukset: "Very short flight. The meal service, while very good was quite rushed for the short hour flight. I barely got my food before the trash came around to be collected."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Miinukset: "3 out of our 4 flights had some sort of delay."

Miinukset: "All of our luggage was lost and did not arrive in Prague"

Plussat: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Miinukset: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Plussat: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Miinukset: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."

Miinukset: "Food was poor. Movie options limited and the software frequently froze and needed rebooting."

Plussat: "It was short."

Miinukset: "The fly was a little late."

Plussat: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "The plane was too warm. It was a full flight and you need more air circulation. The movies were old and you need more current ones. For a snack we were offered a cookie or some sort of sandwich, there were chocolates and fruit on the tray but they weren’t offered."

Plussat: "Everything"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Very friendly and accommodating"
Miinukset: "NA"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The food was tasty but the service was excellent. Lovely staff."
Miinukset: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Plussat: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Miinukset: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Miinukset: "nothing wrong"

Miinukset: "Food quality"

Plussat: "Entertainment"
Miinukset: "Flight Hamburg to Frankfurt: our children were sitting separately"

Miinukset: "I havent gotten on a flight yet."

Plussat: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Plussat: "Great flight crew, inflight entertainment and food"
Miinukset: "Damaged bag...working with airline to get replacement"

Plussat: "The crews are excellent"
Miinukset: "Nothing"

Plussat: "Easy checking"
Miinukset: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch."

Plussat: "Screen monitor and flight map"
Miinukset: "Flight was delayed and it was kinda cramped"

Plussat: "excellent service and crew"

Miinukset: "My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies. Both legs of the journey the crew was lousy on this. So child unfriendly"

Plussat: "The whole journey with Lufthansa went smoothly without any delay. The transist time is just right. The check in is online is straight forward and the flight information is very clear. I will certainly recommend Lufthansa to anyone."
Miinukset: "I can’t think of anything I didn’t like."

Plussat: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Miinukset: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Miinukset: "Would have been great if the airlines "flying" had actually been Lufthansa! My electronic ticket said Lufthansa, check in at Lufthansa, but when I got there and tried to check-in...NOT Lufthansa! It was United. I deliberately went out of my way to NOT book with United when placing my reservation. Personal reasons. Won't book this way ever again."

Plussat: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."
Miinukset: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."

Plussat: "Comfy"
Miinukset: "No in-flight entertainment"

Plussat: "Great movie choices"
Miinukset: "Temperamental touch screen was frustrating."

Plussat: "The everything was excellent, easy. Very comfortable with nice professional staff around! Thank you!"

Plussat: "Nothing"
Miinukset: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."

Plussat: "The crew was great, the aircraft new and tidy, the flight arrived a bit early, the food and beverage options were solid. Loved the complimentary wine and beer! Good movie selection."
Miinukset: "I was assigned a different seat than I selected when booking - lost my aisle spot although I checked a few days ago and a seat of my choice was clearly assigned on my reservation. The airline agent in the airport was rude and not helpful."

Plussat: "Great service, food service nice"
Miinukset: "SMALL seats! Many people did not fit into the seats!!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Miinukset: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."

Miinukset: "The special menus items do not cater to people who have peanut and tree nut allergies. i was only able to eat pretzels and drink coca cola."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "I like that everything is done fairly quickly and efficiently."
Miinukset: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."

Plussat: "Asked for wheelchair. People at the front desk very professional. Helped with elevator for elderly. Meal was good and our previously requested Asian Vegetarian meals were served."
Miinukset: "Lines for boarding not clear. Some were asked to go in the front and there was some confusion. Worst part - 3 family members were seated at different places and it was very difficult to make sure senior citizen travelling with me was alright, got food on time, took her medicines, etc. At the desk when I asked to be seated together, we were told to ask in the flight and in the flight they were unable to help."

Plussat: "Good service, clean airy aircraft"
Miinukset: "Boarding in Munich not well organized for business class passengers as it could be"

Miinukset: "Agents in Budapest were not pleasant at all."

Plussat: "The entertainment was great, service, comfort and food too."
Miinukset: "Choice of quality films could have been better."

Miinukset: "rip off at boarding. very intellectual airline. we had a piece of luggage for two. total weight 8.2kg. I have been flying with this case for more than 10 years without any problems. aegeian found out that he 1.5! cm is too long. we would have to pay 50 euros. I go to court with this bill"

Plussat: "N/a"
Miinukset: "N/a"

Plussat: "Everything was perfect"
Miinukset: "More drinks less food at night flight for short destination"

Plussat: "Crew was excellent"
Miinukset: "N/A"

Plussat: "Pilot kept us well informed."
Miinukset: "Flight attendants were rude and impatient with anyone not speaking greek."

Miinukset: "No delays!!"

Plussat: "Efficient. It was a very short flight."
Miinukset: "Offer of Wi-Fi."

Miinukset: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."

Miinukset: "It was late and missed connection. Had to buy a new tix form Aegean !!!!"

Plussat: "Thanks for upgrading us to Premium economy"

Plussat: "This airline sounds new to me but unbelievably the best fly I never been....!"

Plussat: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Miinukset: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."

Miinukset: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"

Miinukset: "they lost my bags flight was overbooked"

Plussat: "Great service. Friendly staff"
Miinukset: "Everything was great"

Plussat: "We made it to destination."
Miinukset: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."

Miinukset: "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Plussat: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Miinukset: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."

Plussat: "Boarding from the club was a wonderful innovation."

Plussat: "This flight was great."

Miinukset: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"

Miinukset: "It was delayed so we missed our connection."

Plussat: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."

Plussat: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."

Plussat: "Good food, great service with a smile, clean planes, good boarding process (as long as it was with them.) I don't know what else they could do. I am traveling 100+ times a year mostly in the US and UK and I am very impressed with their service."

Plussat: "Boarding was quick and easy, painless and the flight was on time"
Miinukset: "They kept the lights on the entire time on a 11PM 4 hour flight. The cabin temperature was very warm and not much room in each row."

Miinukset: "Excessive and undisclosed baggage fees"

Miinukset: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Plussat: "Services, friendly people, on time, comfortable"

Plussat: "The food the seats"
Miinukset: "It was basic"

Plussat: "Lots of leg room., departure on time,"
Miinukset: "Our vegi meal was not available"

Plussat: "The flight was ok, in time."
Miinukset: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."

Plussat: "Clean, smooth, on time"
Miinukset: "Not interesting"

Plussat: "Leg space. Courtesy of Staff. Timely departure."
Miinukset: "Nothing."

Plussat: "We were well looked after on both flights...My husband needed wheelchair assistance and the staff at Athens airport could not have been more helpful.."
Miinukset: "The actual booking for the flight was most confusing.I book flights on various other airlines and they seem more straight forward than Aegean .So much so I only found out the day before our flight that we had,nt booked our suitcases in and it needed a phone call to Athens to sort it out"

Miinukset: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Plussat: "Quick and direct flight."
Miinukset: "There wasn't any food or snacks. The airport was a bit chaotic."

Miinukset: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."

Miinukset: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"

Plussat: "on such a short trip, you don't expect a snack and service. They did."
Miinukset: "zero complaint here"

Plussat: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."

Plussat: "LHR-ATH was all excellent. Good boarding, seats and service."

Miinukset: "I would like if you call me and I tell you. 972-508935554"

Plussat: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Miinukset: "Terrible EXPERIENCE! Aweful."

Miinukset: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"

Plussat: "Luggage took over 2 days to get to my house from Newark to Cleveland. Lufthansa was great and most of the problems were with United with the lost luggage and delayed flight on the last leg of the trip."

Plussat: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Miinukset: "Luggage charge was a big surprise, 40 euros each bag"

Plussat: "Upgraded to business class by using an award ticket, not much to comment about business class within Europe. just the food was not our taste."

Plussat: "Nice airline but busy"
Miinukset: "Airport was hot"

Plussat: "clean aircraft, wonderful crew.. comfortable seating.. quick, professional... everything..."

Plussat: "Seat was very comfortable. Crew was great."

Plussat: "Seat was very comfortable and lots of leg room. Food was good."

Plussat: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Miinukset: "I expected more from airlines lake Austrian."

Miinukset: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Plussat: "Amazing leg room, free snack and drink, free wi-fi."

Plussat: "Sits had more room then other plain"

Plussat: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Miinukset: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Plussat: "Good service overall, the ground crew was very helpful and friendly"

Miinukset: "Food terrible"

Plussat: "On time take off"

Miinukset: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Plussat: "I liked the abundant choices for entertainment and the comfortable seating."
Miinukset: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Plussat: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Miinukset: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Miinukset: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Plussat: "Crew was very friendly, food was decent and the boarding was a breeze."

Miinukset: "Food was ok. Flight was delayed."

Miinukset: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Plussat: "all good."
Miinukset: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Plussat: "Crew"
Miinukset: "Space between seats"

Miinukset: "Checked baggage very expensive."

Plussat: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Miinukset: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Plussat: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Miinukset: "Food was ok, not great."

Plussat: "A bit more leg and knee room."
Miinukset: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Plussat: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Plussat: "I watched three good movies during the flight to London. I enjoyed them."
Miinukset: "Nothing particular."

Plussat: "Everything was at the good level. Professional people to work with."
Miinukset: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Miinukset: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Plussat: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Miinukset: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Miinukset: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Plussat: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Miinukset: "I don't remember anything about the food."

Miinukset: "Service"

Plussat: "Smooth strait flight, friendly polite crew"

Plussat: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plussat: "The direct flight' and the comfortable seat"

Miinukset: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Plussat: "The plane crew was really nice always there for my needs."
Miinukset: "The seats were uncortable my chair was very wobbly."

Plussat: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Miinukset: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Plussat: "see above"
Miinukset: "see above"

Miinukset: "The flight was delayed and I lost my luggage."

Plussat: "Whole process of checking in, security, and boarding was very easy."

Plussat: "Right on schedule!!"

Miinukset: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Miinukset: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Plussat: "The staff was very pleasant"
Miinukset: "Very crowded plane!"

Plussat: "Best take off, Best Fight, Perfect Landing...!!!"
Miinukset: "Diner was tasty...but, no breakfast... would have been great..!!!"

Miinukset: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Miinukset: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Miinukset: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Plussat: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Miinukset: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "The crew."
Miinukset: "The time between flights."

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Flight and the crew!"
Miinukset: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Very friendly crew and on time with no problems."

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Miinukset: "Delays, took my hand luggage into the hold,"

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plussat: "The flight was smooth, the service was friendly, and the food with plentiful."
Miinukset: "Too much activity in the cabin during the flight."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Miinukset: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Miinukset: "Larger meals."

Plussat: "Crew was good"
Miinukset: "Food"

Miinukset: "old screens and entertainment system leg room to small"

Miinukset: "Our lougage did not arrive"

Plussat: "Flying with KLM is a pleasure"

Plussat: "I slept pretty much the whole time"

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plussat: "Lovely staff, good food, great movies."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Miinukset: "Dutch sub titels would be nice."

Plussat: "Easy boarding, plenty of room"

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Miinukset: "The bags where damaged from the staff"

Miinukset: "Terrible service in flight and customer service wise .. app functionality was below"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plussat: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Miinukset: "Nothing to improve"

Plussat: "Wonderful"

Plussat: "Spacious cabins, friendly service"

Plussat: "Was able to check in online, very convenient and easy to access site."
Miinukset: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Plussat: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."