Etsi halvat lennot reitille Kroatiasta $[81-Suomeen

Bags did not come

The boarding at the Vienna airport was an absolute chaos; no rhyme or reason, no order just everyone shoving; I thought I was in some 3rd world country where the concept of organization and order has not reached 21st century. The web site is one of the worst, not intuitive or clear at all; it took me forever to book a seat and having to pay for it, another slap in the face. I traveled with Austrian air many times but this was just so frustrating and disappointing.

Sad servi

Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.

Boarding was unorganized with no clear line.

Frankfurt to Washington DC on Lufthansa served a snack on the flight that was veal cutlets. Very risky choice to serve on board. I chose not to ate them for a variety of reasons but I hope Lufthansa chooses differently in the future.

No coffee

The flight was half an hour late, which is the new normal in Europe. Friendly crew.

Never happened. We are still in Frankfort 3 days now with 2 children and no food or money. Flights canceled and delayed 10 times and counting.

The flight was delayed by an hour. We had a connection in Frankfort continue to JFK. After boarding, we heard that the Tower had put us on hold. We waited another hour before taking off. We missed our connection had to stay at a hotel woke up at 4:30 to make our rebook. Instead of being home on Sat at 8pm, we arrived on Sunday 2pm. On 4 hours sleep. Great !! I would like to avoid Lufthansa at all costs. They did not stand up for their screwup on the delay.

Flights on time

Good

Everything im stuck in germany thks too plane late from zagreb too germany hope tomorrow i will leave germany

Connecting flight was cancelled. No ability to contact anyone from customer service on Kayak or Chatdeals side. Still stranded. SO NOT GREAT EXPERIENCE USING YOUR SERVICE

My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.

One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.

Better rapport with passengers in business class. Food that was served in economy class is now served in business class. Not the level of business class food. Economy class passengers should be getting snacks and drinks like they did before. Put back the pride in Croatia Airlines. I'm Croatian and I was always proud of our flights. Now quality is lower. Staff was nice, some more then others. Lufthansa flights have nice choice of drinks, but this time food was a bit basic. Well, that can happen. Hopefully next time there will be better choice of food. Staff was ok, not great. One flight attendant was amazing. Business class top quality, although she wasn't even assigned to business.

Perhaps boarding by groups would help a bit with the organization during boarding. There is a lack of space for overhead bags, and this caused some stress amongst the passengers.

According to the locals, my misfortune was a common one, that Croatia Air has been neglecting to fix for years: The small planes that make the Zagreb to Dubrovnik flight can't actually complete the flight to Dubrovnik many times a year. The plane can barely make it to Dubrovnik when filled to capacity, and when the wind is high, it needs spare fuel to attempt the landing. High winds on small runways mean the plane often fails to land and needs to circle back around and try again. But it doesn't have enough fuel so they don't even try to fly to Dubrovnik, and land halfway across the country in Split instead. Adding a 5 hour bus trip to the end of 48 hours of sleepless flying was Not Good. Being on a bus ride without good air flow where most of the passengers took off their masks while the pandemic still raged was Not Good. Having missed my pickup from the airport and arriving at 4AM was Not Good. There not being enough taxis at the place the bus drops off at 4AM was Not Good. I ended up stumbling through a cold town in the middle of the night for an entire hour, dragging my luggage uphill for two miles. Croatian Airlines needs to fix their Dubrovnik route, so this stops happening. All the locals rolled their eyes and complained of how common this diversion is. Either put a better-sized runway at the airport so that planes can reliably land even in high winds, or put a plane with the fuel reserves to make the repeated attempts needed on this route, or both.

On my flight to Zaghreb i had an Echo Classic ticket with baggage allowance and on my return suddenly an eco light without allowance. Had to pay more than 50 Euros for my luggage.

Dear Sir, The flight was delayed for 2 hours. After 2 hours the flight was cancelled and KLM was trying to transfer us to another flights. Unfortunately there is no flight to Manchester which led us to cancel our flight booking with KLM and rebook with Qatar airways to catch the flight same day. Regards Amjad Juma

Last minute change of aircraft from Amsterdam to Mexico City made our seats different and not as comfy as on the 787-900 planned. Crew was a little bit snippy and not as friendly as I expected on Aeromexico. KLM crews are fantastic! KLM food is not so much for their short-haul flights serving these salad vegan boxes.

Easiness

Almost the only airline that offers free coffee and bread even in short 1 hour flights

Kiire oli nousuun mut kerettiin ksikki hyvin

Kaikki oli perus hyvää

Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.

Never booked this flight

Just Wonderful

Canceled flight. After two other airlines and loosing my luggage for almost two weeks, I arrived home 11 hours late.

Complete ineptitude of staff dealing with overhead luggage resulted in an HOUR delay!!!

Boarding was slow. Zones 3,4and 5 are grouped together. If you are used to boarding by group number, it feels like a free for all.

Due to terminal renovations, there was inadequate seating. Couldn’t understand the gate agents announcements with her mask on. Could use more legroom in seats

Food and crew were amazing. Seat confer as well. I wish the plane was newer, looked a bit dated plus the entertainment screens were malfunctioning pretty often

Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines