Even kind of urgency crew were not responding. I have asked water 3 times , I never got a glass of water. Eventually I was kind of pass out and then myself walked up to crew place and a got a water. Crew were very bad from SFO to Doha. Same time crew were very good from Doha to B’lore
The whole transfer process in Doha left a bad experience.
The check in staff at dallas need improvement
Lahore to Doha was great but Doha to JFK using American Airlines was horrendous
Check in was night mare the checking agent was extrude I will never travel with Qatar airways because of him Moayad god will punish him for this bad treatment he made my trip very sad
Good food,helpful staffs .
The boarding procedure was ABYSMAL. It is infuriating to be asked to "social distance" and wear masks when the airline is unable to conduct boarding in an organized and efficient way. The crew was totally incompetent in informing waiting passengers. No microphones. No digital display of boarding order. No staff assistance. Waiting for WAY too long with no explanation. It was perfectly awful. Food was eatable but completely tasteless. Not nearly enough liquid distribution.
Plussat: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Plussat: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Plussat: "The seat was comfortable, and food was very nice."
Miinukset: "Nothing I could think of"
Plussat: "Crew was great. TV Entertainment system was excellent."
Plussat: "Flight was on time, baggage was quick, got out of airport and on my way."
Miinukset: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Plussat: "Boarding was very smooth."
Miinukset: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Plussat: "Excellent service. Very comfortable business class seat. Arrived early"
Miinukset: "Boarding & disembarking was via bus & stairs."
Plussat: "Crew were friendly"
Miinukset: "Food could be better and frequent"
Plussat: "The crew were very friendly"
Miinukset: "I was made to gate check my hand luggage."
Plussat: "Great crew and food served was nice for airline food."
Miinukset: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Plussat: "Confort"
Miinukset: "Same as above."
Plussat: "Nothing much except for Hamad Airport ."
Miinukset: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Plussat: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Plussat: "Food and flight attendants were excellent in Business Class"
Miinukset: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Plussat: "Good service."
Miinukset: "Poor choice of entertainment."
Plussat: "The staff are great, the food is good."
Miinukset: "The seats are awful, especially on the 7 hour flight from Doha to Barcelona. Very narrow, marginal recline. Also the flight was very hot, my watch thermometer said 33° at one point"
Plussat: "Crew, service, price"
Miinukset: "Seats are small"
Miinukset: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."
Plussat: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Miinukset: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Plussat: "- Service - Food Quality"
Miinukset: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Miinukset: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Plussat: "It's was good"
Miinukset: "The plane from Qatar to Nairobi new modern plane needed"
Plussat: "Boarding from Doha and service in doha."
Miinukset: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"
Plussat: "Fast"
Miinukset: "There were no food choice when the cabin crew reach my seat all run out"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Price"
Miinukset: "Food"
Plussat: "Leg room was relatively better than the Doha to Atlanta leg."
Miinukset: "No goodie bags this time"
Plussat: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Miinukset: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"
Miinukset: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Plussat: "The in flight entertainment was good"
Miinukset: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"
Miinukset: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Plussat: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Miinukset: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Plussat: "On time departures Good entertainment options Could charge my electronics"
Miinukset: "Food was ok Boarding was somewhat disorganized"
Plussat: "In general the crew was very nice."
Miinukset: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Plussat: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Miinukset: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Plussat: "Could have done without the awful sexist ads they play on in flight entertainment."
Miinukset: "Flight delayed Stewards were rude"
Plussat: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Miinukset: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Plussat: "The personnel were at the CAI Airport and in the plae were just wonderful. I hope i will have the same experience the second leg if the trip from DOH to DFW"
Plussat: "Leg room in economy"
Miinukset: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Plussat: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"
Baggage drop Tukholmassa oli vaikeaa löytää. Terminaali 5 on sekava remontin takia, siksi ohjeistus/kyltitys pitäisi selkeyttää. Lyhyellä lennolla on typerää tarjoilla mitään. Finnairin mustikkamehuinnostus on outo: se on roiskuessaan tahraavaa nestettä, jonka jakaminen ahtaasti istuville matkustajille on täysin turhaa. Vesi riittää, jos sitä on erikseen tarjottava 45 minuutin matkalla.
Sopiva lämpötila, tilava economy ja leffojen lisäksi myös sarjoja. Ruoka oli ihan ok, eikä tietysti voi miellyttää kaikkia.
Matkustamohenkilökunnan käytös ja toiminta ala-arvoista
Oli kylmä. Aika moni aivasteli tai niiskutti 12 tunnin lennon päättyessä.
Ihan hyvin toimi kaikki, paitsi jalkatilaa oli melko vähän pitkälle pohjoismaalaiselle.
NO PROBLEM WITH THE AIRLINE, THE BIG PROBLEM IS KAYAK. AFTER BUYING TICKET NO AFTER SERVICE RECEIVED. I WILL NOT RECOMMEND OTHERS TO USE KAYAK.
Worst flight ever, narrow seats and space and delay of 6h , 1h and 20min trapped on lnd inside the plane without any offer of food or drinks
Koneeseen pakkautumista voisi järkevöittää, esim. rivi tai muutama kerrallaan, jottei syntyisi ryntäylyä ja hässäkkää.
We checked in online, but still had to stand in line for a very long time to drop off our luggage. We were also getting contradicting information from different agencies. Leaving Rome was quite nightmarish to be honest. The whole process seemed very inefficient
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Dinner was very salty, chicken with broccoli. Quinoa salad? The dinner on my flight JFK-Helsinki was excellent, kind of a roasted chicken with sauce and potatoes. Other than that, I love having wine with dinner, blueberry juice, coffee. I'll fly Finnair again.
Henkilökunta oli ihan ystävällistä. Koneeseennousu oli hidas. Tarjottavat ovat nolla-arvoisia, vain lasi vettä ilmaiseksi, ei ole toimiva konsepti ollenkaan.
Kone lähti myöhässä ja henkilökunnalla turha puheripuli kovaäänisiin
Ostettiin lentolippu yhdessä, ei siis pitänyt olla epäselvää, että ollaan pariskunta. Meidät kuitenkin sijoitettiin istumaan koneessa kauas toisistamme. Pärjäämme toki itsenäisesti, mutta moinen homma vaikuttaa lähinnä kiusanteolta. Eikä suinkaan asiakaspalvelulta. Terveiset siis Finnairille tai muille, jotka olivat järkkäilleet istumapaikat.
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
Finnairilla hyvä henkilökunta, kaikki sujui tosi hienosti lennolla.
lentoemännät hoiti tehtävänsä hyvin. Koneen ilmastoinnissa oli vikaa, tuli vilu.
Lento aivan täynnä ja bourdauksessa ei mitään järjestystä. Tuntuu siltä, että Finnair sijoittaa pariskunnat erilleen ilman erillistä maksettua paikkavalintaa.
Premiere economy -luokkaan voisi kuulua ruoka
Lento 3h myöhässä. Informaation kulku hidasta ja sekavaa.
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Lento oli tunnin myöhässä.
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
The crew was rude and lazy. Ran out of food and water. One crew member did not follow mask protocols.
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Vegan food for my daughter was great ! Finnair and the country of Finland are vegan friendly!!! Way to go! Thank you
Fast, good loads in and out, totally worth of price.
Plussat: "Perfect!"
Miinukset: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Miinukset: "Direct boarding."
Miinukset: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Miinukset: "Missed the flight due to the delay. Had to buy ticket to get to Barcelona."
Plussat: "Cabin temperature was comfortable. Flight attendants were friendly. At check-in I was given the option to add a second cabin bag and have priority boarding for only €7. Ryanair sent me a text message reminder to check in on-line, or else I would have had to pay extra at the airport."
Miinukset: "I do not like the bus connections from the gate to the airplane. It is always a hassle and people are packed in the buses like sardines. I understand that Ryanair is a budget airline, but they should offer free beverages."
Plussat: "Zero"
Miinukset: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"
Plussat: "None"
Miinukset: "Delay of the flight"
Miinukset: "Very long wait for baggage pick up Overall it was adequate and safe"
Plussat: "No si Long Time in prepratives"
Miinukset: "Boarding was late."
Plussat: "The time to take off."
Miinukset: "Nothing"
Plussat: "the pilot didn't care about landing, it was the worst landing ever"
Miinukset: "the pilot didn't care about landing, it was the worst landing ever"
Miinukset: "They don't tell you there isn't a bus or transportation to the airport, when I got to where they said to go there was no bus, either go back to Paris and take a bus so I just flew with someone else... not impressed."
Miinukset: "The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!"
Plussat: "Very friendly staff"
Plussat: "Good leg space."
Miinukset: "Charging processing fee if checking in is not done online before you arrive at the airport."
Plussat: "The price of the flight and convenient travel times kept making their flights more attractive. The flight itself was very nice and comparable to any other airline despite comments I had read about steep lift offs and advertisements blaring the whole time. None of that happened."
Miinukset: "Of course the price of the Ryanair flights is what lures you in., but just about EVERYTHING else after that is stressful with this airline. All their rules must be followed precisely or you'll pay through the nose. After painstaking finding the right sized roller bags and under seat sack and making sure I was well within the weight limit, they never measured or weighed either of them. I also saw plenty of carry-on luggage way bigger than mine come on board and go into the overhead bins just fine. Kind of pissed me off. The price to check bags is SO SO high, but with the limited weight you can take in the carry-on, you almost have to check a bag unless you're doing a short 3-5 day trip."
Plussat: "Crew"
Miinukset: "No food to choose from and very expensive"
Plussat: "Nothing"
Miinukset: "The workers weren’t flexible even they didn’t help us to check in and we miss the flight ! I’m very upset"
Miinukset: "The flight had over 1 hour delay. After we left the gate, the company kept us in a hall without air condition for over 20-30 minutes in a space where the temperature was over 40 Celsius! Priority boarding is a joke- you pay for the right to be boarded first in the bus that takes all the people to the plane. Guess what? This means that you pat for having the privilege to wait in the owen! Shame on yoy Ryanair!"
Plussat: "The price is right, but it cost $45 USD to check one piece of luggage. Flight was on time."
Miinukset: "There was one airport staff checking everyone in for the flight, so the wait was longer than one would like. Checking in one piece of luggage was $45 USD. Seats do not recline."
Plussat: "It was cheap"
Miinukset: "Flight was 1.5 hrs late. They charged for everything, even a drink."
Plussat: "The Price"
Miinukset: "Since the moment of the Check in at the Counter. The attendant was extremely UNPOLITE. Insisting that I must have brought a printed boardng pass. I had to explain several times, that I tried to do it on line and even bought a few more things for my ticket, but I could not get a Ticket to print because the system kept on telling me that as the passport was not european I had to go to a Counter. The attendant was not happy with my answer and kept askng for it. I then told him that as a customer of Ryanair I can not manage your system. And he even replied by saying. Qoute " I have nothing to do with Ryanair. Then at the moment of boarding. Once we were let through BP control, then The crew kept us waiting in different stages All in All around 45 mins, which of course lead to delay in flight. Then on board, the crew was having difficulties with the service even to the point that they could not take our payment with an International Credit Card"
Miinukset: "Delayed by 2 hours without advanced notice."
Plussat: "Nothing"
Miinukset: "Service was poor, lack of professionalism"
Plussat: "Not much after having to pay 200 extra euros"
Miinukset: "We had to pay the normal check in fee (50 euros per person), this one was on me, since I didn't pay enough attention, I don't get why it has to be 50 per person though. We also got to pay 100 euros for our luggage (two carry on bags that had no issue in other airlines). To our surprise, the bags didn't fit in the metal cage they use to size baggage. We ended up paying since we had to fly but then when we were boarding we saw other passengers with the same bag size as ours, so this was really upsetting."
Plussat: "Price"
Miinukset: "i tried to check in online but could not do so on the website. i added the app and checked in. The app informed me that this was not a mobile boarding pass which I could oinly get from the web site which wioud not work on a smart phone. At check in counter, I was charged 100 Dirham ($10) to get a hand scribbled boarding pass. I got a series of anxiety inducing emails before the trip which were completely unnecessary."
Miinukset: "Misrepresented by Kayak and Ryan Air"
Miinukset: "Lines in Budapest are terribly long"
Plussat: "It was too hot on the flight. Felt like I was suffocating."
Plussat: "The flight attendants wont stop talking the whole flight, the temperature is so cold and the lights are never turned off, which makes it impossible for you to sleep on the plane."
Miinukset: "Environment not clean and sloppery service"
Plussat: "I liked nothing about the airline, the service was horrible everyone was rude . They changed time and gate with no notice as the entire flight was running around airport looking for flight/ help..."
Plussat: "Super quick and easy check in"
Miinukset: "No in flight entertainment or reclining seats."
Miinukset: "Tight seating."
Miinukset: "seats are too crammed and uncomfortable"
Plussat: "Flight was good."
Miinukset: "Check in is too slow. Method is cumbersome. They need technology. Staff unfriendly."
Plussat: "Cheap prices"
Miinukset: "Our flight was cancelled the night before we were to leave and there were no flights available until four days later to our next destination. We got a refund but per EU laws, they should cover the price of our new flights."
Miinukset: "Seats don't recline. No leg room. Cattle car feel!"
Plussat: "The whole experience was smooth and painless, and considering it's a budget airline, no real complaints. But you have to remember this is a budget airline so this is no-frills to the extreme-- you pay for things you are not accustomed to flying "normally." (See below)"
Miinukset: "We were fortunately well informed, so none of this was surprising or a major obstacle to us, but remember: Absolutely *nothing* is included. You must pay to check baggage, and by weight (regular or "large" ... "Large" being just a typically full, full sized suitcase) and must pay online in advance or the price to do so at the airport is ridiculous. You must pay for ANY refreshments on the plane-- no free pretzels, no free water. Pack snack/buy drinks past security if you can't go without. Expect to pay extra for anything other than a seat (assigned seats are extra) on the plane and you won't be disappointed."
Plussat: "Loved the crew! Super friendly and funny :)"
Miinukset: "Nothing in particular...all was expected for a budget airline!"
Plussat: "Nothing"
Miinukset: "Over charged and charged for boarding pass"
Plussat: "Arriving alive"
Miinukset: "Notjing"
Plussat: "Smooth and safe flight"
Miinukset: "Took forever to board."
