Etsi halvat lennot välille Lappi - Lontoo Gatwickin kansainvälinen lentoasema

Miinukset: "There was wery cold on the plane."

Plussat: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."

Miinukset: "What is the point of paying business if you don't get the extras... No priority boarding, fighting for luggage overhead room, economy customers running to the front not allowing for comfortable disembarking of business class customers .. Just not what you would expect from business class."

Miinukset: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Plussat: "On time"
Miinukset: "Seats are not very comfortable. Narrow and hard."

Miinukset: "Cabin temperature was very cold"

Miinukset: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Miinukset: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."

Plussat: "Comfortable, on time and as always good service from Turkish Airlines"

Plussat: "Everything was great, thank you for your service."
Miinukset: "NA"

Plussat: "The services was excellent."
Miinukset: "Delay around three quarter an hour."

Plussat: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Miinukset: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Plussat: "Comfortable and uneventful flight - just the way it should be!"

Plussat: "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Miinukset: "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."

Miinukset: "Leg space on this flight was less compared to other flights I had with TK."

Plussat: "Confort"
Miinukset: "None"

Plussat: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Miinukset: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."

Miinukset: "Poor boarding one hour late , security people yelling, 4 gate changes food so so. Will not use airline Again..."

Plussat: "The cabin crew were awesome."
Miinukset: "My trip from Houston to Istanbul was awesome and smooth."

Plussat: "I like Turkish Airlines they have great service. Very good entertainment."
Miinukset: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."

Plussat: "Great food!"
Miinukset: "The aircraft looks a little old."

Plussat: "You guys are blessed and best of all of time"
Miinukset: "I didn't hate nothing it was the best"

Plussat: "The crew was friendly"

Plussat: "Very friendly and willing crew."
Miinukset: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Plussat: "not much"
Miinukset: "hostesses not so courteous"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "My first flight with a different airline."
Miinukset: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."

Miinukset: "I am a doctor. There was an emergency during the flight and they called for a doctor. I volunteered. But, the chief flight attendant was somewhat discourteous as she asked for proof that I am a doctor. I am not sure what kind of proof is needed. Let me know so I can be ready in the future. Luckily the passenger was OK."

Miinukset: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Plussat: "The food was the best I've had on an airplane and the in flight entertainment had an enormous selection. Flight staff and their service were amazing. I've flown all over and have never taken Turkish Airlines before. Now I don't want to fly with anyone else."
Miinukset: "seats were a little cramped for a 12hr flight, but I'm not a short guy. I guess it pays to go business class."

Plussat: "Was very good everything"

Plussat: "Crews were very nice helpful"
Miinukset: "Airline is poor., Lost many luggage. Airport congested, too expensive for airport quality."

Plussat: "Flight crew did a wonderful job and truly looked to be enjoying their work! The meal was far better than those on bigger airlines. Metal flatware! Combination of everything made for a nice journey with little opportunity for disappointment! Wonderful experience!"

Plussat: "Friendliness of the crew and their willingness to serve"
Miinukset: "Boarding process at Istanbul and aircraft maintenance"

Plussat: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Miinukset: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Plussat: "Nothing"
Miinukset: "Have to unload Plane Flight git exchanged without my approval"

Plussat: "I left my iPad in the seat back of my previous flight to Istanbul and by the next morning they had my iPad to me and Hungary! Very professional!"

Miinukset: "No gate number on boarding pass from instambul to tirana. Very confusing ."

Miinukset: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"

Plussat: "Better"

Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Miinukset: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Miinukset: "flight left about 11 pm, after dinner service was over the crew never offered water/juice at all until breakfast was served, hard to stay hydrated!!!!!!!"

Plussat: "very good food!! and excellent choice of movies"

Plussat: "The breakfast was very good, recent movies, and I believe the seats were quite comfortable for coach. Love the ability to see the outside view from the cameras, and following the progress of the flight! I don't think anyone else does it."
Miinukset: "Nothing. My favorite foreign airlines."

Plussat: "Departure and arrival were on time. Fairly smooth flight"
Miinukset: "Boarding process was quite strange. Hand checked some travelers but not all with no explanation. Breakfast was a bit "off""

Plussat: "I was very pleased with the overall service and comfort on my flight. Boarding went smoothly, and crew were friendly and helpful. Cabin service included Turkish delight, hot towel, an amenities bag, hot dinner, hot breakfast, and snacks available thought the flight in the galley. Entertainment was on demand and included a wide selection. Seats were comfortable with reasonable distance between rows for coach (better than on many U.S. carriers). They have ample restrooms and they are split throughout the coach cabin, which made lines for the restroom almost nonexistent. Restroom amenities include hand lotion and refreshing spray - very nice."

Miinukset: "My solid, expensive suitcase was shuttered. I assume, the only way that could happen is by running over with the luggage transporting vehicle. They provided a replacement; though, not of the same quality."

Plussat: "Food was delicious"
Miinukset: "Felt like there was barely any leg space. I'm not a tall guy so I was surprised on feeling I needed more space. My knees had no place to be freely."

Plussat: "Very efficient"

Plussat: "brand new plane, simple check in, good food, nice entertainment, comfy seats"
Miinukset: "Truly, I can't think of anything"

Miinukset: "Delay, rude service, ran out of food for vegetarians"

Miinukset: "Delay"

Plussat: "Really pleased they fly to Austin,Texas direct from London. They give a very cost effective alternative to BA. We upgraded to Premium for a reasonable fee. We liked the masses of leg room but on a night flight it is impossible for the middle/window passenger to escape as all seats are back with footrests extended. The cabin crew were very good. The plane was new and very clean. Roast beef salad for breakfast was tasty if unusual."
Miinukset: "Low cost premium is rare, and some cost cutting is understandable. That said....Premium seats weren’t that comfortable. I’m not too tall (6 feet) but they didn’t support my back well. There was no music entertainment so ensure you bring your own. There is plenty of power. The film selection is the same in both directions and pretty limited. Not a problem if you are sleeping though. Note: When upgraded you don’t seem to get all your prepaid extras refunded and we couldn’t choose our seats in Premium. There is no business lounge in Austin. (There was in Gatwick). The Norwegian app never linked to my reservation automatically. Some synchronisation work required there. Unlike other premium flights the drinks service was pretty limited. I didn’t enjoy eating out of a cardboard box, but the food was tasty."

Plussat: "Seats"
Miinukset: "Lack of meal"

Plussat: "When it was over!"
Miinukset: "Very poor customer service as the Norwegian staff at JFK are not employees of the airline. They have very little care or concern for any travel issues that may occur. They are there to process passengers through. If you have any questions or need help you are passed to a very uninterested person that only can tell you to go on the Norwegian website for anything you need to do with your booking. The check-in and gate agents provide no help or even attempt to try serve the customer. They are just there to perform a task. Norwegian sold premium seats and then puts the customer in Economy in the back of the plane. A bit is a bait and switch. They should refund the difference in the fare to be fair."

Miinukset: "I had to pay for seating"

Miinukset: "The delay was too much and it affected me badly"

Plussat: "Staff was pleasantly helpful and friendly."
Miinukset: "Window seat was uncomfortable, and plane was hot,as if the a/c was turned off."

Plussat: "Crew was polite. Entertainment system was acceptable."
Miinukset: "While Purchasing our tickets, it was not made clear that our bags and meals need to be paid for separately. Once we got on the plane, there was an option to bye food however most of the food was unavailable on our flight. The only thing we could purchase on a 7 hr flight was chips and corn nuts."

Plussat: "Seats were comfortable"
Miinukset: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."

Plussat: "Quick flight. Fast boarding Good choice of entertainment"
Miinukset: "The plane was freezing With three people sitting together, it is definitely cramped. Staff aren’t as friendly."

Plussat: "The flight was fast"
Miinukset: "Horrible people doing the check-in for the flight Very stricted with weight so they can charge you horribly high prices for their benefit Very arrogant Delayed flights Not offered even water if you hadn’t booked meals Very expensive snack bar prices and can only pay by card Worst airline ever with the most abusive and arrogant staff"

Plussat: "The film selection was good."
Miinukset: "Delays with very little information. Cramped plane. Unprofessional staff. No free refreshments. Bad website and faulty app. A budget airline to be avoided."

Miinukset: "took 1 hr to get bags"

Plussat: "Boarding was well done."
Miinukset: "Nice new plane seemed very spacious until the "herd" arrived then it seemed more crowded than I had expected. Staff was a it rigid, and NOTHING - and I do mean NOTHING is provided unless soupy for it. Well you can use the restroom. My sense is that Norwegian wants to pull you in with low prices- then somehow tries to get you to pay enormous amounts for food or services because you are a captive audience. So I am not impressed and would have to say that other airlines are better. I think with a proper strategy you can make Norwegian Air work."

Miinukset: "I got to the airport at 8:45 for a 10:25 flight with carry on only. Carry on I have used with Norwegian in the past, and was actually packed minimally as this trip is only 4 days. The person at the kiosks who did the weighing of luggage was barely understandable. No one was helpful, instead it was like some game t weigh the bag and tell someone it was a kilo over. After I stood in line for 45 min, the bag weighed in at 8.6 kilos!! Clearly under the requirement, but as I was told to stand in line I was forced to check that bag and pay $65 (and to pay you had to move to a separate line that took another 30 min). As you can imagine 40% of the plane was in the same spot and then even with the flight boarding, no Norwegian staff assisted all of these passengers to get through security. Miserable!"

Plussat: "Cheap."
Miinukset: "Cheapness!"

Miinukset: "Wheelchair was not boardedit first and was not brought to the gate on landing. We were not assigned seats near front until I complained North hot food available on flight Seats cramped"

Plussat: "Great leg room considering it's a short flight."
Miinukset: "Rude staff."

Plussat: "Nothing"
Miinukset: "Economy seat, no earphones, terrible food. This was a business class ticket."

Miinukset: "Last minute switch to a different substandard carrier (hi fly) and different aircraft is standard operating procedure. A huge waste of money specially if you are paying extra for business class."

Plussat: "Nothing"
Miinukset: "Food, seat, entertainment"

Plussat: "All in all a great flight both there and back. I'd recommend this airline without hesitation. I didn't have a single issue with them. Great plane with all the new gadgets etc, love that the windows could be dimmed for sleep/watching movies. Lots of leg room, bonus for me was that both flights I had nobody next to me so I was also able to lie down! Shopping system worked great, every time I ordered I received my food/drink within minutes. Boarding was carried out in number order and worked well as they give themselves loads of time. There was no backlog of passengers waiting for that one person (there is always one!) to arrange their overhead space perfectly!! Would definitely fly with them again."

Plussat: "The time slot is very inconvenient but otherwise pretty ok"
Miinukset: "NO FOOD. I didn't know I had to pre order food and ALL the snacks had run out! They really need to have a reserve."

Plussat: "Overall good service with timely information."
Miinukset: "50 minutes delay. The message from Kayak update stated terminal B and I needed to go all the way to Terminal A with luggage. A bit of exercise!"

Plussat: "Quick flight on which I was able to sleep most of the way and wake up at 6am in uk. Good entertainment offering that I didn't use. No food but worked well with my sleeping."
Miinukset: "Lack if food might not suit all and should be made mire obvious. I nearly missed it but once aware covered it very successfully."

Plussat: "I LOVED the entire journey and embrace the pay as you go model for economical long haul travel!"

Plussat: "The price point, relatively efficient, good baggage of you shop around for the right fare ie, kayak etc. Comfortable seat and similar leg room to BA/Virgin economy for a much lower price."
Miinukset: "The food quality wasn't great on the supplied meals, the best option is to buy at the airport and take onboard. Delayed flight almost guaranteed. No IFE on our flight home apart from a few TV shows. No movies. Crew are hit or miss with the quality. Some are good, some are not so good or welcoming. Gate staff/set up wasn't great and not much information about the delayed departure given out."

Plussat: "The cabin crew were personable and professional. The seats were comfortable and there was a good amount of leg room."
Miinukset: "In-flight entertainment was not working. Within 40 minutes of take off, hot snacks were no longer available. Poor distribution of seats - many people (not travelling together) were seated 3 in a row yet several people had 3 seats to themselves. Captain did not address the one hour delay with an apology or an explanation."

Plussat: "Very pleasant folk on-board. Comfortable new plane"
Miinukset: "Staff didn't manage boarding well with the result that people were standing for long periods waiting needlessly in a queue. The entertainment system broke down which on a 7 hour flight is not a trivial loss. The flight was one hour delayed in departing, although it did make up some of that time over the Atlantic."

Miinukset: "The fact that my husband and I were one of the first people to check in, four hours ahead of boarding, yet we were not even asked or told that we were being allotted seats in the row closest to the toilet- had we been told that at the time of checking in by the customer rep, we would have had the chance to request for a seat change as both of us were unable to sleep at all."

Miinukset: "I was charged $65 for a carry on that they wouldn't allow me to carry and made me check the bag ..."

Miinukset: "6 hour delay and the worst customer service"

Miinukset: "You, it was you."

Plussat: "Everything was just simply perfect. From leaving on time and arriving an hour earlier to London. Food was delicious and taking off n landing just speculation. Amazing airline, will def fly with them Again."

Miinukset: "No food or drink"

Plussat: "Nothing"
Miinukset: "I arrived one hour before the scheduled departure with and the gate attendants had disappeared. Nobody could help, nobody could direct me where to go or who to call, the person on he phone when I called Norwegian was unhelpful and rude and informed me that nobody that worked for Norwegian or associated was at a the airport and that if I wanted to change my flight I would have to do so within the next 10 minutes (from that moment but that there were no flights available that would get me there on time more my engagement 36 hours later) this was one of the worst airline experiences (and indeed any consumer experience) I have ever endured. I am planning to launch a very aggressive and hopefully damaging social campaign against Norwegian, APS (the incompetents that apparently are the contractors for Norwegian at he airport), and potentially Kayak for the role each group has played in this charade."

Plussat: "Plane, crew and all other aspects on boarders very good."

Miinukset: "Couldn't get boarding passes in advance and no online check in. Luckily I was able to reserve a seat in advance."

Plussat: "Every thing"

Plussat: "Service unhappy to be there. Crazy delays."

Plussat: "I have never heard of this airline and was pleasantly surprised at their professional and kind service. Hope I can travel with them again."
Miinukset: "As above and I was pleasantly surprised also by the cartoons on the drop down screens that were good for all ages."

Plussat: "i wasn't sitting next to anyone"
Miinukset: "the one toilet in use had a leaky faucet which meant by the end of the flight there was no running water to wash hands with. gross! the other toilet was used as storage."

Plussat: "The windows you could make them light or dark"
Miinukset: "We had a 10 hour flight we were so cramped we could barely move, the crew were miserable and failed to interact with many passengers. While I was in America I ran out of money and tried to contact the air line which they responded to my message but then took my details and to this day I'm still waiting for a reply for the earlier flight home ( considering I'm home now but I wasn't impressed with that. Overall I wouldn't fly with this airline again. Awful experience"

Plussat: "Lots of space Seat is comfy Great crew New planes No frills...plastic glasses and cutlery"
Miinukset: "Seat didn't lie flat TVs can shine in your face while trying to sleep"

Plussat: "Flight changed twice I had to bookman other flight to London and missed my connection to dublin"
Miinukset: "No flight"

Plussat: "Low cost (£300) rtn London to Caribbean in January."
Miinukset: "" hours late departing both directions."

Plussat: "Amazing crew, comfy flight, good movies, time flew"