LHR
Etsi halvat lennot välille Lappi - Lontoo Heathrow’n lentoasema
Vertaa lentolippuja kohteeseen Lontoo Heathrow’n lentoasema sadoilta matkailusivustoilta kerralla
— LHR
30. marraskuu — 7. joulukuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
ke 30/11
ke 7/12
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | toukokuu |
|---|---|
Huippusesonki | lokakuu |
Halvin lento | 110 € |
Keskim. hinta meno-paluu | 440 € |
Hyvä tarjous meno-paluu | 184 € |
Hyvä tarjous yhdensuuntainen | 102 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 6 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 11 %.
Lento Rovaniemi – Lontoo Heathrow’n lentoasema
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
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Useimmiten kysytyt kysymykset: Lappi – Lontoo Heathrow’n lentoasema reitille
Suositut 4, jotka liikennöivät reitillä Lappi - Lontoo Heathrow’n lentoasema
Pisteytys KAYAK-asiakasarvioiden perusteella7,9
Turkish AirlinesPistemäärä perustuu 24275 arvosteluun
7,8Koneeseennousu
7,8Mukavuus
8,2Henkilökunta
8,0Viihde
7,9Ateriat
No headphones
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Plussat: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Miinukset: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."
Plussat: "I love the food and the movies"
Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"
Plussat: "The plane was too hot"
Miinukset: "Plane too hot"
Plussat: "three main dishes. chicken. pasta. beef. I donot eat beef and pasta. I request her to give me chicken, but she told me that the chicken is finished. and donot ask me to take any other item."
Plussat: "Full meal and entertainment system even for a shorthaul flight."
Miinukset: "Tight leg room"
Miinukset: "Bording the plane has no order passengers seated in the front border before the rear. I was in 32a to he worst seat on the plane"
Plussat: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"
Plussat: "Staff"
Miinukset: "Runny yogurt, hard bread, meals are served to late, not enough water given while flying No space between chair No snacks in between meals No communication in Istanbul for connecting flights They don't smile or greet on Istanbul very official"
Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."
Plussat: "the seats were more roomier than the flight to istanbul."
Miinukset: "One of the other passengers was being difficult and irritating on the flight."
Plussat: "I liked the food."
Miinukset: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."
Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Plussat: "The staff were very welcoming and the seats were very comfortable"
Miinukset: "Flight was a little delayed"
Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."
Miinukset: "Have yet to arrive"
Plussat: "Comfortable flight, on time and good service"
Plussat: "Nothing"
Miinukset: "I book flights and they toke money and last minute when i went to the airport is not existing at all"
Plussat: "Easy check in"
Miinukset: "Please include sea food in your menu"
Plussat: "Food was great so was service"
Miinukset: "All was good"
Miinukset: "My entertainment set didn't work"
Miinukset: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."
Miinukset: "The boarding was a little more chaotic, but the host airport has a major influence on that process."
Plussat: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Miinukset: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"
Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"
Plussat: "Professional and friendly staff. Excellent film selection."
Miinukset: "Not enough security staff at Istanbuñ and no one from the airline to assist. The queues were too long at security so I had to run to make my flight. Lots of other people had the same trouble and I believe my cousin missed her connection."
Plussat: "Everything was fine on this flight."
Miinukset: "Everything was fine on this flight."
Plussat: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Miinukset: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."
Plussat: "Great entertainment options. The food was very good for a relatively short flight. Definitely will keep flying Turkish Airlines."
Miinukset: "The passenger that did get seat for her child and herself next to each other. So I gave up my window seat because another premadonna would not give up his. That was the only bad part."
Plussat: "loads of room, great entertainment system, nice crew and the food was very good too."
Plussat: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Miinukset: "everything was very well done"
Plussat: "Very professional and very convenient."
Miinukset: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."
Plussat: "The friendly and respectful and patient staff :)"
Plussat: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Miinukset: "I could not change the stars above."
Plussat: "Friendly staff comfy plane"
Plussat: "I normally always like flying with TK - this was a clear exception. Unfortunately what normally feels rather enjoyable was today some 18 hours of suffering."
Miinukset: "My headphone - outlet did not work - had to hold the connector manually the whole flight tonhear something of the movie. But the boarding procedure was far worse - it took almost 1 hour standing up due to new rules of technical equipment and all bags having to be opened. I understand safety goes above all - but off you know You have this time consuming process - do it in an area where people can have a seat while waiting!"
Plussat: "we arrived on time, as scheduled."
Miinukset: "I missed my flight and the customer service was so poor that I even missed the last flight of the day, and spent money for the hotel. They wouldn't issue me a hotel voucher."
Plussat: "It was a smooth flight."
Miinukset: "Food was so so. Turkish offers free excursions into Istambul for passengers staying over 6 hours. The excursion departs at 12p.m. This flights arrives at 11.25 a.m., but the lines in immigration are stupidly long. We arrived at the counter at 12.15. In a very unfriendly way, they explained the excursion had left, and no possibilities for joining it in Town. So, we were stuck at the airport for several hours. How stupid is to offer an excursion to passengers in layover, but program a flight with 300 passengers to arrive just in time to miss the excursion? Somebody has to think this over. This excursion should leave at 12.30, and it would avoid dozens of passengers stuck and unhappy."
Plussat: "Staff was great."
Miinukset: "the first flight (from Dhaka to Istanbul) was long, but great. full entertainment. the second flight from Istanbul to London had zero entertainment (the flight is obviously international and 4-5 hours long). there should be an easier way to request a vegetarian meal when i buy my ticket through your website. I shouldn't have to go through some convoluted way of contacting the airline to find if there is a veg option."
Plussat: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Plussat: "Nothing."
Miinukset: "This flight was pure misery. In the Istanbul airport flight gates are not announced until an hour before your fight. This would be fine if Turkish Airlines would also allow us access to our flight at that time. The gate had been announced and we had to wait for them to set up a security checkpoint before we could even sit at our gate. This security checkpoint was set up at a point where nearly everyone on the flight was waiting. This caused it to be a huge delay of people concerned about missing their flight. Little did they know that they had nothing to be concerned about because our flight would eventually be delayed two hours. We were eventually loaded onto our plane which apparently was having some technical issues despite just landing in Istanbul. There were people who had rode in on the plane that was eventually deemed unsafe to fly because of an error with the steering mechanism (which we were not even told what was going on until we boarded a second plane). While they determined this we sat on a hot, non air-conditioned plane full of screaming children. I understand why they were screaming and wanted to join in. We eventually had to deboard the plane and wait for them to secure us an alternate plane. They attempted to deliver the plane to the gate, but were unable to steer the first plane away from it, so we had to be transported by bus to the open tarmac. There was no order or organization as to how people were loaded on to either the bus or plane and it was pure and utter choas that delayed our flight even further. The plane we boarded did not have inflight entertainment so we sat on our four hour flight to London left to our own devices. When we arrived in London it was pat the point of public transportation trains running and I had to reroute to a bus. By the time I arrived at my flat it was 4 in the morning. Turkish Airlines has been the most chaotic, unprofessional, disorganized, and inefficient airline I have ever traveled on. My tale will continue with my return flights and how they lost my luggage and it hung out in Istanbul for a few days before being returned to me. I can not stress enough to others to never travel with this airline. The cheaper price is not worth it."
Plussat: "What can I say, didn't much like anything"
Miinukset: "Cabin staff were blatantly prejudice, would not assist anyone who wasn't Turkish or of their color. I had an injury and surgery to my right foot, and as a result was using a walking can for m9bility. One my return flight to UK one cabin crew member decided in their wisdom to place said cane in the overhead bin. I advised her, I didn't like nor think this to be a good idea. Things move when taking off and my fair was if one wasn't aware the cane was there it may fall and injure someone. She insisted, and put the can into the overhead bin, and surprise, one of her fellow cabin members opened this b8n, and down came the cane on a passenger's head. For her injury, they offered her water and proceeded to hand the cane back to me. On flight TK 603 or TK 1983 we were assigned seats in economy row 20 A and b, well my son was seated in 20B, almost sliced his palm on the armrest, because the cover that should have been there wasn't, thus exposing jagged metal. I had to insist that we be moved and they should NEVER allow the cabin be loaded with such dangers visibly exposed. They didn't seem to show much concern, since the flight was full of "blacks"...! On our maiden flight on this airline, we had a 15+ hour layover. Couldn't get assistance from airport staff on simple questions such as where could one rest for the 15 hours, airport staff are busy riding around on automated wheel chairs, and when we asked them to assist an elderly lady who obviously could not walk the distance to her boarding gate in Istanbul, we were met with glares, or look of "they don't know English" or simply being miss directed, whilst my son carried this ladies heavy bag, including his own, and I on my walking stick, until we located the infraction desk, where a true gentleman, by the name of Mahmet came to our rescue, or more importantly took over the matter and assisted this lovely lady who was heading back to new york, to get her water for her medication, a chair to sit on until a wheelchair was brought to her. Honestly, in the many years that I've traveled, I've never seen or encountered a group of unprofessional, disrespectful and just downright prejudiced to visitors to their country! You couldn't pay me enough to visit Turkey or ever fly Turkish Airlines again in my life. So, so disappointed and disgusted by the whole experience it begs the question, how was this airline voted the 2nd best airline in Europe? You must have a very low ranking requirement, or my expectations are just too high for this airline, airport and the people I encountered."
Plussat: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Miinukset: "The screen of the entertainment programme is too busy to find things"
Plussat: "All the movie options, the great food, the great service, and the timeliness of arrival."
Miinukset: "Nothing, it was great!"
Plussat: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Miinukset: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
Koneen tarjoilun hinnat olivat kalliita
Sopiva lämpötila, tilava economy ja leffojen lisäksi myös sarjoja. Ruoka oli ihan ok, eikä tietysti voi miellyttää kaikkia.
Matkustamohenkilökunnan käytös ja toiminta ala-arvoista
Oli kylmä. Aika moni aivasteli tai niiskutti 12 tunnin lennon päättyessä.
Ihan hyvin toimi kaikki, paitsi jalkatilaa oli melko vähän pitkälle pohjoismaalaiselle.
Aikataulun pitäminen
Todella ahdas kone.
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Henkilökunta oli ihan ystävällistä. Koneeseennousu oli hidas. Tarjottavat ovat nolla-arvoisia, vain lasi vettä ilmaiseksi, ei ole toimiva konsepti ollenkaan.
Kone lähti myöhässä ja henkilökunnalla turha puheripuli kovaäänisiin
Ostettiin lentolippu yhdessä, ei siis pitänyt olla epäselvää, että ollaan pariskunta. Meidät kuitenkin sijoitettiin istumaan koneessa kauas toisistamme. Pärjäämme toki itsenäisesti, mutta moinen homma vaikuttaa lähinnä kiusanteolta. Eikä suinkaan asiakaspalvelulta. Terveiset siis Finnairille tai muille, jotka olivat järkkäilleet istumapaikat.
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
Finnairilla hyvä henkilökunta, kaikki sujui tosi hienosti lennolla.
Premiere economy -luokkaan voisi kuulua ruoka
Kiitos paljon
Tehokasta, mukavaa, uutta ja miellyttävää. Homma toimi. Hyvät unet!
Lento 3h myöhässä. Informaation kulku hidasta ja sekavaa.
Vähän myöhässä muuten kaikki sujui loistavasti
kone oli 1,5h myöhässä
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Tämä nykyajan "turvatarkastusteatteri" on aivan absurdia matkustajien kiusaamista. EI voi mitenkään olla perusteltua että joutuu jonottamaan yli 2 tuntia sitä että käsimatkatavarat tutkitaan. Matkustajista 99.99999% on rehellisiä asiallisia ihmisiä eikä heidän kiusaamisensa moisella teatterilla edistä mitenkään lentoturvallisuutta. Parannusehdotus turvallisuuspäällikölle potkut tehtäviensä hoidon täydellisestä epäonnistumisesta. Esim lennollani 2 oli vain läpivalaisulaitetta käytössä ja jonossa tuhansia ihmisiä. Ilman lennon myöhästymistä olisimme missanneet lentomme tämän pelleilyn johdosta! Kyllä moiset tarkastukset pitää pystyä järjestämään siten ettei matkustajan tarvitse seisoskella jonossa tuntikausia. ( tämä jonottaminen tarkoittaa myös sitä ettei kukaan voinut käyttää kentän palveluita, eli myös heidän business kärsii tästä typeryydestä)
Lento oli tunnin myöhässä.
Tarjoilu
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Operoi toinen lentoyhtiö
Ystävällinen henkilökunta. Kaikki ok.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
;)
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Myöhässä taas.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
liian kylmä
Everything good except comfort of seat.
Made me check a bag that I have carried onto hundreds of flights . Caused me to miss my connection in Paris because I was flying a different airline and my bags didn’t transfer . The agent was rude and refused to listen. My mother who was three people in front of me in another line Carried the same bag on with no issues . Be consistent
Service on board
Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage.
Plussat: "Crew were very good."
Miinukset: "No vegan food available."
Plussat: "The crew was OK, but nothing special."
Miinukset: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Miinukset: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Miinukset: "Seats were too close together."
Miinukset: "New variety of food"
Miinukset: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Miinukset: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Plussat: "Crew was great. Seats were comfortable."
Miinukset: "The airline lost both of my luggage suitcases."
Miinukset: "The craft is a bit old. Harsh landing."
Miinukset: "There was no entertainment and the food could be better"
Plussat: "Yes"
Miinukset: "Everything very good"
Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Miinukset: "boarding wasn't good."
Plussat: "Crew and food were great."
Miinukset: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Plussat: "Plane was new, and seatback screen responsive and functional."
Miinukset: "Economy seats not very comfortable, very tightly packed together"
Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."
Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Plussat: "It was a nice plane and boarding was well organized."
Miinukset: "I was assigned a middle seat, if not for that I would have given a higher rating."
Plussat: "Great service"
Plussat: "The crew worked hard, but the food was below the French standards."
Miinukset: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plussat: "Boarding this large plane went relatively quickly and orderly."
Miinukset: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"
Plussat: "Staff"
Miinukset: "We were 2h late"
Miinukset: "Plane left more than 40 minutes late with no explanation or apology."
Plussat: "Nothing"
Miinukset: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Plussat: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Miinukset: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Plussat: "I didn’t actually liked the entertainment"
Miinukset: "I just didn’t enjoy the entrainment."
Plussat: "The food, entertainment, and service. Waited for me after almost missing my flight."
Miinukset: "Nothing."
Plussat: "Short & easy flight"
Miinukset: "All ok"
Plussat: "It was on time and the crew was good"
Miinukset: "The food wasnt upto the mark"
Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."
Miinukset: "My baggage was broken"
Plussat: "General air of professionalism is reassuring"
Miinukset: "Food, crew appear rushed"
Miinukset: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Plussat: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Miinukset: "TV was too slow."
Plussat: "Flight went smoothly"
Miinukset: "Flight left late The seats are small and crowded There are no entertainment options"
Plussat: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Miinukset: "Late leaving and arriving."
Miinukset: "Freezing"
Plussat: "Crew was great"
Miinukset: "Not enough food"
Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Plussat: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Miinukset: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."
Plussat: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Miinukset: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."
Miinukset: "The least comfortable and smallest narrow business class seats ever"
Plussat: "Female Flight attendant was very rude"
Plussat: "Seats were ok. Crew was friendly, attentive and communicative."
Miinukset: "Not much in terms of entertainment"
Miinukset: "The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway"
Plussat: "Crew was amazing. Food was amazing too!"
Miinukset: "Delay time."
Miinukset: "Moore snack"
Miinukset: "Not even water provided without charge on the morning flight from Portugal to London."
Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."
Plussat: "Comfy. Adjustable headrests. Complimentary food and drink."
Miinukset: "Food options were a bit limited but overall everything tasted good. The screens were very old and low quality so it was very hard to see the movies but the selection of media was good."
Miinukset: "The flight was an hour late leaving Rome. They did not even offer a complimentary drink for the inconvenience. Because it was late leaving Rome we missed our connecting flight from London to Chicago. Disappointed in lack of customer service!!!!!"
Plussat: "Excellent service from all British Airways crew that we dealt with"
Miinukset: "Lost luggage. One of our suitcases never arrived at JFK. A lot of food was served which was nice but quality of food was mediocre. Very high salt content. Not many options for diet restricted travelers."
Plussat: "Comfy, but small seats. Good food, nice crew"
Miinukset: "Small, old, buggy entertainment screen. Seats very narrow"
Plussat: "Flight was fine, staff friendly and caring"
Miinukset: "Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow"
Plussat: "Nothing, nothing. At all."
Miinukset: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."
Plussat: "Missed my connection. Been at airport 6 hrs to get to Milan"
Miinukset: "Boston crew not checking me in and missing my connection"
Plussat: "- cabin staff were attentive and well trained"
Miinukset: "- entertainment system was tired and out of date even for economy class - seats cramped and uncomfortable especially when seat in front was reclined"
Miinukset: "I almost missed this place despite being there in good time (and having priority boarding)."
Plussat: "Care taken of passengers on trip from London to Boston was excellent amenities were what I have come to expect from BA."
Miinukset: "Trip from Boston to London lacked amenities and service"
Plussat: "Comfortable seats ,nice crew"
Miinukset: "Entertainment"
Plussat: "I have no complaints about the flight. It was a full flight but we tooked off in time and food/ drinks service was prompt. Unfortunately I left my phone on the flight and I have not got it back yet, a full week later."
Plussat: "The crew was nice."
Miinukset: "No snacks on a two hours flight? Have to pay extra???"
Miinukset: "There was no food."
Miinukset: "When I got to London British airways refused to board the plane that was originally scheduled to leave for Warsaw because there were not enough passengers. That happened twice. I was at the airport for over 12hrs and the airline didn't offer an explanation at all or even a food voucher. It was tortourous"
Miinukset: "The flight left 2 hours late. The seats were cramped."
Miinukset: "NO beverages, not even water, except for purchase"
Plussat: "The crew The nice and friendly staff at the airport"
Miinukset: "Assigning one luggage per traveller"
Miinukset: "No internet on flight"
Plussat: "The crew was great & the food was good. Service was good."
Miinukset: "BA doesn’t let you reserve seats when you book your flights, even for business class, never heard of that with any other airline, that’s just not right when you are spending so much money. Luckily for me the seat next to me was vacant, hence it was fine, otherwise it would have been very uncomfortable as it is a little too tight. on the 777 having 8 seats in a row is a tight space even with all the configuration."
Plussat: "The only good thing was that the flight departed on time. On arrival we had to go into a holding pattern, then once on the ground, there was a glitch and we were held on the place for about 30 minutes. We did make our next flight, however, but some people missed theirs."
Miinukset: "No food was offered -- except to buy -- even though it was breakfast-time. This was a very disappointing flight!"
Plussat: "So glad you do not charge for a blanket like so many airline bed (Norwegian Air for example). Staff on BA tend to be professional and low key eg quiet on long haul evening flights. It allows passengers to sleep."
Miinukset: "I appreciate economy is the low end but now realise I should eat before boarding or bring my own food. Apart from the salad, it was inedible."
Plussat: "The meals were reasonably nice and the flight was on time"
Miinukset: "The entertainment screens were old and not clear and not easy to use. The crew was not efficient, not very friendly and not very accommodating. They offered minimal service, contrary to another crew on the A380 flight with BA going from LHR to JNB. Between flights, I guess I saw the better and the worse of BA."
Plussat: "Nothing"
Miinukset: "Flight was cancelled less than 12 hours prior to departure. The airlines switched our flight to one that ended at a different airport (where our car was not located). Called the airlines multiple times but only heard a message that they were "busy". British airlines was again unable to help us at the airport. We had to go to American to have them "hack in" and adjust our British airway flight itenerary. I will never fly British airlines again. They couldn't have been less helpful if they tried"
Plussat: "The plane take off and landing were great. The cabin crew were pleasant."
Miinukset: "Boarding was confusing as announcements were hard to hear about zones. The plane was old and run down. The top of my arm rest had a plastic cover that kept falling off. There was no entertainment on the plane. It was a 2 hour flight from Madrid to London and we didn't not get any refreshments for free. I would at least expect a drink and pretzels as that's standard everywhere else."
Plussat: "The crew was excellent and attentive and I was mostly comfortable."
Miinukset: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"
Plussat: "The crew was nice"
Miinukset: "There was absolutely no room for me in the seat. It was very cramped. The planes from Dublin to Munich and Munich to London looked dated and shabby. There was no entertainment available. The food was mediocre to bad."
Miinukset: "I didn't have a flight to Baltimore. This was a booking error; one of many mistakes AA made in a 24 hour window."
Miinukset: "The only issue I had was having to check my bag. I didn't feel it was necessary."
Miinukset: "crew told my husband the flight was too full and asked if he would leave it with her and he would get it after the flight. She ended up checking it and told him he had to get it in baggage claim. This flight was already 1.5 hours delayed and we had a connecting flight from London to US that left in 30 minutes. We were not able to go to baggage claim to get the luggage. We then found out she never tagged it and they had no way of linking it with him."
Miinukset: "Not sure if I am more unhappy with Kayak for not warning me or British Airways for charging me €75 for eached checked baggage. Even a sofa or tea cost money on this flight. Should think twice before booking this airline!"
Miinukset: "The ticket was 3,000 dollars and the service was worse than usual"
Plussat: "I had heard that BA had the best service, configurations and staff in Europe. There wasn't much I liked on this flight. Didn't like concept on business class seats. The crew was cavalier about service. Small item, I was poured a glass of red wine and it was handed to me with spillage on the stem that dripped all over tray and me. No thought to wipe bottom before handing it to me. Everything about them was a lack of attention and asking for assistance was a bother. Food so so. Not impressed. They sold me a legal connection but my bag missed it. Landing disorganized. Busses to terminal took to long given we were 10 minutes late."
Miinukset: "Good movies. Limited selection. But old British TV shows fun."
Plussat: "It all went smoothly and was on time"
Plussat: "Arrived early and smooth flight !!!!"
Miinukset: "Service was good a quick flight ."
Plussat: "Crew fabulous. Comfortable plane and seats."
Miinukset: "This leg was fine. Would give BA high marks"
Plussat: "Nothing"
Miinukset: "The flight was cancelled. Very poor organisation. Lack of communication. Our rights were not explained to us and no information material was made available. No reason was given for the cancellation. The flight was rescheduled to the morning at 7am and then again rescheduled at noon. Still to be seen..."
Plussat: "The flight attendants were courteous and friendly. Boarding was easy."
Miinukset: "The designer of the business class seats used by British Aiways is surely an acrobat who flies no longer that's two hours. And those at British Aiways who bought into this design probably don't fly at all. Passengers who are sitting in a window seat must literally walk over the passenger in the aisle seat in order to get to the aisle. Flight attendants must serve the passengers on window seats right over those sitting in the aisles. The seats are narrow, and if you're sitting in the aisle, you don't even have a space to put your bottle of water or reading glasses. I can go on and on. Lastly, the entertainment seat on 63 A&B dint work so we flew without watching movies at all. This is my last flight on British if I can manage."
Miinukset: "Spent $2000 on a flight SFO to London / Toulouse, expected a better seat and experience. Plane was old, seats uncomfortable, food horrible. No snacks available in between two horrible meals."
Plussat: "Staff was friendly and I liked that a meal was offered"
Miinukset: "My seat back entertainment didn't work, so that made for a boring flight. Flight staff would say things like "I will check on that "or "I will be right back to look into that "but they never returned. Also the food was pretty bad in my opinion. And the fact that they started at the front end of the flight was not optimal because we had to keep our chair backs up instead of being able to sleep. I personally would have preferred breakfast. Leaving at 8pm, most people had already eaten."
Plussat: "I did pay the extra for the upgrade and I loved the extra leg room (never mind being next to an empty seat) and the food was awesome. Which is saying something. And when offered wine with my meal she made sure to let me know that they has sparkling wine! Crew was great."
Miinukset: "We could have seen the crew more. They were great when we saw them and it was an overnight flight so they were trying (I'm assuming) not to wake people. But it was a but sad for those of us who didn't sleep. Would have been nice to been offered an extra snack."
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