Etsi halpoja lentoja kohteeseen Lontoo Heathrow’n lentoasema (LHR)

Efficient boarding and fast baggage collection in Geneva.

It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options

New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

flight on time

hard to check in to BA in Helsinki. signage could be better as this was a code share.

Just believe overall they could do better

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once.

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

Very friendly and professional crew

Outdated entertainment system on the plane

.Fast, professional and comfortable

Touch screenes on displays

Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy.

Seats and space are just too small.

flight on time

hard to check in to BA in Helsinki. signage could be better as this was a code share.

Crew was friendly

Flight was delayed several times and the plane was really old, thought they would have something better but the staff did what they could to accommodate passengers.

The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once.

Late departure caused down stream issues.

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

Flight was delayed,missed connection,lost bag

Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.

Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once.

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

Flight was delayed,missed connection,lost bag

I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!

Smooth flying

Choice of movies

Arrival to destination with 7 hours delay.

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

flight on time

hard to check in to BA in Helsinki. signage could be better as this was a code share.

The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once.

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

Lots of movie choices.

Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

The crew were helpful, pleasant and professional

There wasn't anything we actively didn't like. It was a good flight.

Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again

Flight was delayed,missed connection,lost bag

Lots of movie choices.

Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well.

I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!

The crew were helpful, pleasant and professional

There wasn't anything we actively didn't like. It was a good flight.

Good selection of movies. Cool flight data display.

Seems colder than other flights I've had.