Halvat lennot Lontoo Heathrow’n lentoasema

Miinukset: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Plussat: crew members are polite and clear in instructions

Miinukset: the check-in time is very long, need to open more counters

Miinukset: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Plussat: The crew was great and food very good

Miinukset: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Miinukset: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Miinukset: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Plussat: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Miinukset: The entertainment wasn’t working initially.

Plussat: The food was good, the crew was friendly, and the plane was clean.

Miinukset: flight out of Ghana was delayed by 2 hours.

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: All

Miinukset: Keep up the same spirit

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plussat: First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip.

Miinukset: Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience.

Plussat: comfortable plane

Miinukset: small pastry with coffee

Plussat: The SAS flight was fine. My dissatisfaction was with the company that booked my ticket which I found through a Kayak search. When booking, there was no information about luggage and I ended up paying for it at the airport. This should clearly be declared in the online booking process.

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: Great

Miinukset: Everything is fine

Miinukset: Maybe not BA fault but immigration wait at jfk was 11/2 hours!

Miinukset: On time

Miinukset: No WiFi.