Etsi halvat lennot reitille Latviasta $[81-Suomeen

Plussat: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"

Plussat: "Nothing"
Miinukset: "I didn't fly, they opened counters late, closed the gate early didn't make an announcement."

Miinukset: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."

Plussat: "Excellent entertainment choices Good, not excellent, food Comfortable seats"
Miinukset: "I think cleanliness is an issue both in the cabin and the lavatories"

Miinukset: "Delayed flight 1 hour"

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Miinukset: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."

Plussat: "I am very happy - always good service, timely and pleasant staff."
Miinukset: "n/a"

Plussat: "Food"
Miinukset: "Narrow space between seats"

Miinukset: "Stanbul didn’t let my carrier go on board with me saying little big for cabin n lost that bag with my expensive handbags n jewels . Once I got Düsseldorf reported n they said no information regarding that bag in their system . I gave them the tag of that suitcase n waiting for it"

Plussat: "Service was great"
Miinukset: "The seat was very tight and behind me was kid that make messy and noisy to much , and one of the women was smelling very bad"

Plussat: "Enhanced security screening is great."
Miinukset: "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"

Miinukset: "the food is a bit tastless"

Miinukset: "Crew was not speaking English at all in the business Class crew was paying attention to certain people Asked few time for service"

Plussat: "Never fly again"
Miinukset: "Nothing"

Plussat: "-Boarding was easy - The crew was very friendly and helpful"
Miinukset: "- The leg spacing was not sufficient - The sandwich served was average"

Plussat: "The Entertainment system was best I have seen."
Miinukset: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."

Plussat: "Service, updates, smooth flight"
Miinukset: "Very tight seating in enconomy."

Plussat: "Everything was great."

Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "N/A"

Plussat: "The crew were accommodating and pleasant."
Miinukset: "the seats were uncomfortable could use more leg room"

Plussat: "The luggage limit,the food was excellent!!"

Plussat: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."

Miinukset: "No priority boarding for business class in Istanbul."

Plussat: "On Time Entertainment system"
Miinukset: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."

Plussat: "Some of the movies, part of the food"
Miinukset: "Part of the food"

Plussat: "Quick in Check In."
Miinukset: "Horrible customer service."

Plussat: "The flight and in-flight services were good."
Miinukset: "Flight was delayed by 2 hours with minimum information and no apology. We missed our connecting flight and the ground staff in Istanbul was not very helpful. The people at the so called Welcome center/care point were fownright rude."

Plussat: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
Miinukset: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."

Plussat: "quick flight and good snack good entertainment console and selection"

Plussat: "amazing !"

Plussat: "I just wanted to take a moment to thank you guys for the affordable luxury that your airline brings to the everyday traveler. Your food is delectable and your service unmatched."

Plussat: "For the price difference between turkish air and direct flights to Rome, for three people, we actually paid for ten days' room and meals. Although the plane was late in leaving, making us miss our connection (which was only one hour) in Istanbul...but Turkish Air paid for our hotel stay near the airport and the delay to our itinerary was minor."
Miinukset: "The legroom was the smallest of any trans atlantic flight I have taken....and I'm not a big person. There was no early option to upgrade seating. The guy next to me insisted on putting his legs and arms into my side of the seat. A direct connection to Turkish Airlines website would be helpful instead of WebJet."

Plussat: "I liked that the airline had a nice sleeping pouch that they hand out to you containing a pair of slippers, socks, toothbrush and paste, socks and eye shields. The food is absolutely fantastic and one of the best inflight meals that I had to date! Economy seats are pretty standard like on every airline. The seats do have USB for your devices and I think the air line should have had wifi but I never have my devices on as I would be sleeping for the vast majority of the time of the flight. Another interesting experience, this was my first trip where I had experienced little to no turbulence throughout the entire flight, a first in any travel for me."

Plussat: "great company."

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Food, entertainment wery friendly staff"
Miinukset: "It was to hot in the airplane"

Plussat: "The food was amazing, and the seats were more comfortable than in other aircrafts."
Miinukset: "The boarding that took forever. We were standing for about an hour and the place wasn't even well ventilated for the amount of people were there"

Plussat: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Miinukset: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Plussat: "On time"
Miinukset: "Had to wait 1 week for the money to be unblocked which affected my vacation"

Plussat: "Included meal and entertainment"
Miinukset: "AC only on for takeoff and landing. Not much water so became very dehydrated and overly warm."

Plussat: "The service, food, efficiency"
Miinukset: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

Plussat: "- Hospitable staff and crew - Despite their relative difficulty in communicating in English, they did their best to communicate and in the end we were able to understand each other - Very generous day tour in Istanbul in between layovers - Accommodating of my seating requests"

Miinukset: "Several TVs were not working. While some were repaired the TV for my viewing did not work. Though it was set right it failed raw weal times."

Plussat: "Wifi when I get to turkey, without needing a fan sim"

Plussat: "When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices."
Miinukset: "The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The crew was friendly and willing to serve."
Miinukset: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plussat: "The flight was on schedule. The pilot was great and avoided turbulence."
Miinukset: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."

Plussat: "Comfortable seats"
Miinukset: "Meals and some entertainment"

Miinukset: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Nothing except the crew were very efficient and helpful"
Miinukset: "Economy seats. No recline. THAT IS NOT BUSINESS CLASS - This is a joke! Putting an empty seat in the middle does not make it business class. Mis-leading seat image when selecting seats. Shows Buisness class large and 2X2 and Economy at 3x3. When you get on the plane it just a one large economy plane with a mark in business "Extra space for you in the middle seat". Food was cold food - no hot food on the whole plane - only hot coffee. I am not paying 4 times the amount to get economy seats that I can get and most probably get lucky and have an empty seat next to me. STAR ALLIANCE IS REALLY GOING DOWN AND LUFTHANSA IS THE WORST. Will never travel Lufthansa business class every again."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "The business class seats are small and the leg-room is short There is no entertainment units on this flight"

Plussat: "Comfortable seats, good selections of movies for entertainment. Polite flight attendants. Overall a relaxing trip."
Miinukset: "Weak selection of TV shows for entertainment, but movies selections were very good so overall not a real problem."

Plussat: "Crew was amazing"
Miinukset: "Flight was delayed"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Food quality was good, and movies had a great selection. Boarding went quickly."
Miinukset: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Plussat: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."

Miinukset: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Miinukset: "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Plussat: "Great crew. Ontime. Great online check in process."
Miinukset: "When we got off the plane in Frankfurt, they put us in shuttle buses to take us to the terminal. My wife and I got separated and were on different buses. The two buses took us to different terminals, despite airport staff assuring us that there was only one drop-off point for the shuttles. If there was a sign saying which terminal the shuttle was going to, it was not clear."

Miinukset: "You have to pay for food unless it is pretzels."

Plussat: "Everything"
Miinukset: "Everything was great"

Miinukset: "One of the crew members was rude to me"

Plussat: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"

Plussat: "Good service on plane seats weren't bad."
Miinukset: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Plussat: "Service on board was good."
Miinukset: "The walk to the connecting flight was too long and took a lot of time."

Plussat: "It was a short flight"
Miinukset: "Sitting in the exit row meant that we could not rest bags under our seat but no overhead was left for a single backpack between my partner and I (our only luggage for the flight). Additionally other passengers were rude regarding overhead and the crew was not communicative on who should put what sort of baggage in the overhead."

Plussat: "Crew service and positive attitude"

Plussat: "Departure was a bit late but we were informed. Even with that delay arrived on time. Coach seat was okay for me. Movies offered could be better but there was enough for my taste. It was a night flight anyway, so I was asleep most of the time."

Plussat: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Miinukset: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."

Plussat: "A lot of drinks"
Miinukset: "One hour in late"

Plussat: "Service was good, got to change my seat last minute to sit next to my husband."
Miinukset: "No entertainment for the kids, changed the gate 2hrs before departing from A60 to A1 - not fun with 2 kids had to walk across the airport."

Miinukset: "Breakfast bun was not tasty - too much bread and not healthy at all."

Miinukset: "Improve the food quality"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "excellent flight crew, and entertainment options"
Miinukset: "the food/meals on this flight was awful. More snack options would be nice."

Plussat: "No ventilation on some terminals toilet economy class."

Plussat: "Very professional, attentive, friendly flight attendants, clean aircraft (even the restrooms), surprisingly good food. I appreciate the complimentary wine, beer and after meal cordials. Boarding was quick, easy and on time."
Miinukset: "Economy seat room feels even smaller which, I guess, is to be expected. My husband is 6'2' and his knees touched the seat in front of him. When the person in front leans their seat back it is very claustrophobic. Over all an excellent flight though."

Plussat: "The seats are hard and we were packed like sardines in the back rows. Wish that they would pass out water more often, we were dehydrated and also cold. Choice of movies were ok. The kids movies were the best"
Miinukset: "Seat co figuration is awful especially for families. Got very warm on the pls rand then very cold."

Miinukset: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Plussat: "The food was ok"
Miinukset: "There was no way to check seats or gates ahead of time."

Plussat: "The boarding was pretty quick, the crew was friendly and efficient, they were great. Food was good. Good amount of space in economy. I loved the whole experience. I would definitely recommend flying with them."

Plussat: "The seats were comfortable (economy), headrest excellent. Crew especially hospitable. Good food. It was nice to be offered drinks and food without extra charge, including alcoholic drinks ( even though we did not drink on the flight). I appreciate that Lufthansa does not charge for checked bag, food etc and hope to fly again on Lufthansa."
Miinukset: "Having to pay for seat reservation ahead of the flight. I did not understand how seat selection would work and wanted to be sure my husband and I were seated together. I think I paid extra fees unnecessarily. It would be helpful to have better information."

Plussat: "all"
Miinukset: "overall service"

Plussat: "The purser was very nice and professional, especially when some other crew members sometimes were not. Food was good and the seats were a bit less tight and narrow than in some other airlines."
Miinukset: "Our toddler kept pushing the call button, which was very hard to prevent. A first crew member told us to stop it without telling us how - which is quite difficult. Only the purser later helped us to find a solution by gluing something over it."

Plussat: "I enjoyed the flight and the movies."
Miinukset: "I didnt like the crew, they was very caold and not pleasant at all. didnt like the food."

Plussat: "I love the service they provide. .the air hostels were great"

Plussat: "Friendly crew, overall international flight experience was comfortable. Thank you."

Plussat: "Smooth Ride Stewardesses"

Plussat: "The service was friendly and helpful. The ride was smooth, the plane was clean and comfortable and everything was in top notch shape."
Miinukset: "Nothing"

Plussat: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Miinukset: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Plussat: "The flight attendants were quite personable and engaged."

Plussat: "Nothing. I will never put her tickets from From here again."

Miinukset: "The 34 minute flight was delayed by almost 2 hours."

Plussat: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Plussat: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Miinukset: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."

Plussat: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Miinukset: "Nothing!"

Miinukset: "very late"

Plussat: "On time take off"
Miinukset: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Plussat: "Special kosher meal was good!!!"
Miinukset: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Plussat: "Got stuck in Vienna with very poor service"

Plussat: "Excellent flight Excellent food"

Miinukset: "See red comment above."

Plussat: "all good."
Miinukset: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."

Miinukset: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Plussat: "A bit more leg and knee room."
Miinukset: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Miinukset: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Plussat: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Miinukset: "The food was not edible"

Plussat: "Boarding/deplaning quick Left on time"
Miinukset: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"

Plussat: "too short to tell."
Miinukset: "Not applicable"

Plussat: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Wonderful flight attendant. (I think his name was Stephen?)"
Miinukset: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plussat: "crew"

Plussat: "kids treatment"

Plussat: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Miinukset: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Plussat: "My flight from Vienna to Warsaw was fine."

Miinukset: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Miinukset: "Long transit more than 12H without free accommodation nor meals"

Plussat: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Miinukset: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Miinukset: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."

Miinukset: "My flight was cancelled! ended up flying to Athens the next day"

Plussat: "Plenty of leg room in economy. Will fly again."

Plussat: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Plussat: "The crew were very nice"
Miinukset: "Toilets could be cleaned more often"

Plussat: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

Plussat: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Miinukset: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"

Plussat: "Excellent crew and service!"

Plussat: "The crew was nice and the entertainment was okay."
Miinukset: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"

Plussat: "Their first class looked very comfy"

Plussat: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Plussat: "Salzburg airport connection first leg flight"

Plussat: "Not much...."
Miinukset: "The ticket indicated the wrog gate 21 instead of 31."

Miinukset: "Did not make this connecton, was directed to Frankfurt"

Plussat: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Plussat: "Nice flight..friendly staff, tasty food, and on time arrivals."
Miinukset: "I did not like vendors at the Vienna airport charging me 2 dollars U.S. for 1 Euro. When checking the exchange rates the next day it was $1.15 per Euro.. I feel taken advantage of paying $44.00 U.S. for a snack that was 22 Euros. It happened again with another vendor there..$6.00 for a 3 Euro small bottle of water."

Plussat: "Typically, flying coach is a pretty unpleasant experience. You feel like the airline has shrunk the seats to as small as possible, food is scarce and bad, entertainment choices are limited, and you have to pay for headphones. My recent experience with Austrian Air was just the opposite. Seats were comfortable, leg room was good, entertainment options were plentiful and free, the food was actually surprisingly good for airplane food, and the flight attendants were extremely nice and responsive. As an added bonus - red and white wine were free on the flight and both were actually quite delicious! Finally, our flight was smooth and on time. I wil go out of my way to book my next international flight on Austrian Air - it was a clearly superior experience than flying coach on nearly any other airline."

Plussat: "The flight crew was very nice and the flight was not over crowded"
Miinukset: "That I could not access wifi."

Miinukset: "Free wifi"

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Good beverage service."
Miinukset: "Over an hour delayj for departure."

Miinukset: "Boarding was very slow."

Plussat: "The space at my feet with the chair in front was a bit akward."
Miinukset: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plussat: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Miinukset: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "Light snack and complementary wine"

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "Flying with KLM is a pleasure"

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "Great service"

Plussat: "Good Experience"
Miinukset: "Nothing much"

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Miinukset: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "good service"

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Miinukset: "The bags where damaged from the staff"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Miinukset: "lack of meal options"

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Plussat: "captain was great."

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Miinukset: "I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket."

Miinukset: "Boarding process could have been smoother"

Plussat: "Crew was great and welcoming"
Miinukset: "Some features on screen did not work, also seat handle wasnt possible to lower"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Miinukset: "Nice flight, nice crew"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Miinukset: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"