Etsi halvat lennot reitille Malesiasta $[7232-Helsinkiin

Plussat: "The crew was excellent, respectful and helpful."
Miinukset: "Boarding by bus is poor"

Plussat: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Miinukset: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"

Miinukset: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Miinukset: "The seat covers looked worn and dirty. Needs an upgrade."

Miinukset: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"

Plussat: "Crew will do anything to help"
Miinukset: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Plussat: "Crew was amazing"
Miinukset: "None"

Miinukset: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."

Plussat: "Crew , announcements were restful , not loud and blasting like some airlines"
Miinukset: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Miinukset: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Plussat: "Crew was friendly. Seafood pasta was good."
Miinukset: "I wish all airlines have a foot rest."

Plussat: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Miinukset: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"

Plussat: "Crew was very courteous, went above and beyond."

Plussat: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Plussat: "Generally good Flight was operated by Silk Air"
Miinukset: "Entertainment score is not meaningful because of the short flight time."

Plussat: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Miinukset: "The toilets were a little unsanitary."

Plussat: "Movies selection was great."
Miinukset: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Plussat: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Miinukset: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."

Plussat: "Ok"
Miinukset: "Delayed"

Plussat: "I was inpressed"

Plussat: "The seat is good. Entertainment is good."
Miinukset: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."

Plussat: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Miinukset: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."

Plussat: "Seats, crew"
Miinukset: "Nothing else other than above"

Plussat: "There was nothing to complain about..a very friendly staff, departure on time !"
Miinukset: "No newspapers and magazines on board !"

Plussat: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Miinukset: "nothing"

Plussat: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Miinukset: "Not much. This airline is up there with the best."

Plussat: "Good crew service"
Miinukset: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."

Plussat: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Plussat: "Crew was friendly and whole on ground process was efficient."
Miinukset: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Miinukset: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"

Plussat: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."

Plussat: "We started taxing 15 minutes before the departure time. This is great !"
Miinukset: "not much"

Plussat: "Great flight and entertainment options, friendly crew, free wine :)"

Plussat: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"

Plussat: "Hard to find lounge for bclass users"

Plussat: "Crew is big on service and being true professionals. Always smiling and being attentive"
Miinukset: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Plussat: "Consistency of service, efficient"
Miinukset: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"

Plussat: "The comfort and food plus drinks."
Miinukset: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Plussat: "Great flight amazing service"

Plussat: "Punctuality"
Miinukset: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Plussat: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Miinukset: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."

Miinukset: "Extremely cramped flight in regular Economy."

Plussat: "Professionalism and friendliness of crew"
Miinukset: "Seat not great for my length even though it was business class"

Plussat: "Great service, great experience."
Miinukset: "I liked it all."

Plussat: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."

Plussat: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Plussat: "Crew was outstanding"
Miinukset: "No sound on my entertainment system"

Plussat: "The seating was cramped for a 14 hours flight but the staff was excellent."
Miinukset: "Food options not always what I was expecting."

Plussat: "Amazing trip Qatar airline is great"

Plussat: "Very pleasant and comfortable flight with QA."
Miinukset: "Nothing"

Plussat: "Crew was great, seating was cramped."
Miinukset: "Seating."

Miinukset: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Plussat: "The crew was amazing and seat very comfortable."
Miinukset: "If I did not have to spent night in Doha waiting for connecting flight."

Plussat: "Discount offer"
Miinukset: "N/A"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "The crew was amazing and delightful."
Miinukset: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Plussat: "Great food and service. I like the short layover / transit time."
Miinukset: "Multiple security from Doha to Chicago. One should be sufficient."

Plussat: "Crew was exceptional. QSuite very comfortable."

Plussat: "Staff"
Miinukset: "Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults"

Plussat: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Miinukset: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Miinukset: "Took long time to provide food & water."

Plussat: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."

Plussat: "Good aircraft, crew attentive."
Miinukset: "Food was poor."

Plussat: "Good service"
Miinukset: "Food"

Plussat: "empty seat next to me!"
Miinukset: "more cramped than akld to doha"

Miinukset: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Plussat: "Cabin crew service is excellent. Food is very nice. Safe travel."
Miinukset: "Little bit congested."

Plussat: "Plane was excellent"
Miinukset: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Plussat: "Nothing"
Miinukset: "They cancelled my trip"

Plussat: "For the most part the crew were very helpful."
Miinukset: "Food quality and quantity."

Plussat: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"

Plussat: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Miinukset: "I can't think of anything that was negitive"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Lost bag"

Miinukset: "light breakfast and light snacks for an 8-hour flight? come on!"

Plussat: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Miinukset: "Lack of movies"

Miinukset: "I did not like the entertainment because it did not work well!!!!!"

Plussat: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Miinukset: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."

Plussat: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Plussat: "Good service from cabin crew"
Miinukset: "Seat is quite small compared to other flight"

Plussat: "the flight was very comfortable . the movies were very good."

Plussat: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Miinukset: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."

Plussat: "timing"
Miinukset: "qatar airlines has some old airplanes foods are not good"

Plussat: "Best thing is 2 free checked bags."
Miinukset: "Food and service in economy could be better. Nothing special about Qatar."

Plussat: ". ."

Plussat: "Everyone on board was pleasantly and helpful and that goes a long way."

Miinukset: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "not friendly staff delayed and no help. cost me so much did not get anything"

Plussat: "Very friendly flight staff."

Plussat: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Miinukset: "I like every things"

Plussat: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."

Plussat: "Great flight"

Plussat: "Flight was very good"
Miinukset: "Food"

Plussat: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Miinukset: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

"The flight didn’t even happen."

"Everything perfect"

"Good"

Miinukset: "No social distancing‼️Service on plane just horrible"

Plussat: "Everything was excelent"
Miinukset: "Nothing"

Plussat: "The crew was attentive"

Miinukset: "Amazing how little legroom you can get away with, on a 13+ hour flight. You should be so ashamed!!!"

Plussat: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Miinukset: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Plussat: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Miinukset: "more space for legs, modern screens"

Miinukset: "Flight was 2 hours late to take off, putting us very close to the time of the connecting flight to NY. Due to that we were rushed in Istanbul and our luggage was not transferred."

Plussat: "nice that food was provided."
Miinukset: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."

Miinukset: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Plussat: "Largely pain free experience"

Plussat: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Miinukset: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Miinukset: "The boarding and deplane process could be better for business class. Also the seats only have two settings upright and sleep. Several airlines have intermediate setting for meal/movie. To be 5 Star they need to keep up. The lounge (although large) could use better organizing. Too many people walking all around. Very limited space, if any, for a little quiet."

Miinukset: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

Plussat: "Comfortable seats, good food and in flight entertainmen"
Miinukset: "None"

Miinukset: "Awful service and no one know what’s going on. Connection flight could have waited 10 minutes to accept one passenger. It was not my fault we are delayed."

Plussat: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Miinukset: "Good plane. Comfortable seats and entertainment system."

Plussat: "including new releases"

Plussat: "Film selection, boarding process, amenities bag"
Miinukset: "Dessert very boring. Legspace seemed smaller than last experience on TK"

Miinukset: "Too dirty and service is very slow!"

Plussat: "Confort"
Miinukset: "None"

Miinukset: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Miinukset: "The space between the seats were narow"

Plussat: "It's always pleasure to travel with Turkish airlines."

Plussat: "Everything was good"
Miinukset: "Nothing"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Miinukset: "I could not change the stars above."

Plussat: "Entertainment System, Food"
Miinukset: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Plussat: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Miinukset: "Seats not to comfortable but can't really change that without upgrade."

Plussat: "The flight itself was great and the crew was wonderful"
Miinukset: "Due to the laptop ban, the boarding and un-boarding process was brutal. We had to stand in line for an hour and a half just to hand over our laptops, where for some reason they decided to have only 2 people handling the process which created a huge line. The flight was 1:30 late and as we landed, there was no method to the delivery of the laptops to people. I had to wait almost 2 hours to get my laptop. Again, they only had 2-3 people handling the distribution of the laptops. I understand the security issue, but this issue was known for weeks now and there is no reason not to have enough people on the ground to take care of the boarding and distribution of electronic devices to at least make this an easier experience. There is no excuse for such poor preparation and service."

Plussat: "The long flight didn't even feel like one. The entire staff was very polite and also very professional."
Miinukset: "The service, the food, the flight quietness and it wasn't any major turbulence plus the pilot executed the smoothest landing ;)"

Plussat: "Food in business class was excellent"
Miinukset: "Boarding was chaotic. No preferential early boarding for business class or Star Alliance platinum."

Miinukset: "They had to reset the entertainment system multiple times"

Plussat: "Good entertainment, food was satisfactory (as much as can be expected in economy class)."
Miinukset: "Boarding was significantly​ delayed (because of the laptop ban search). Seats were more narrow than usual economy. Service was very slow since they only used one attendant per cart (instead of one in the front and one in the back)."

Plussat: "They were out of the chicken in meal even before they got to a quarter of people. They did neither had an option of vegetarian diet. So basically you cannot eat anything but the sandwiches if you don't eat beef."

Miinukset: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."

Plussat: "I liked the dates and time, the food and it was over all a good flight"
Miinukset: "Nothing"

Miinukset: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."

Plussat: "Good service"
Miinukset: "They need better movies and music"

Plussat: "Great customer service and food!"
Miinukset: "Nothing. They were great!!"

Plussat: "Entertainment center was great, also food was very good."
Miinukset: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."

Plussat: "Crew were excellent making everyone comfortable in a long flight."
Miinukset: "Nothing arrived on time even though it departed late"

Plussat: "The flight was effective, on time, the service was very good. Good food"
Miinukset: "I couldn't understand the entertainment computer. I experienced a much more friendly one at different airlines, and they had a rich variety of content and games. Please also make sure that all staff is fluent with English - few of them seem either not to be communicative, or not confident to speak."

Miinukset: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Plussat: "Helpful cabin crews"
Miinukset: "Interval between servings of meal is too long"

Plussat: "The service, the food, everything."

Miinukset: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."

Plussat: "The crew at the Tokyo airport was very attentive and friendly."
Miinukset: "I was not allowed to checkin online.I called they said they assigned my chosen seats, I got to the airport and nothing was assigned. I wrote a formal complaint, all I received was "I am very sorry". And this happened on all 4 flights: Basel to Istanbul, Istanbul to Osaka, Tokyo to Istanbul and Istanbul to Basel. Just one of the worst experiences ever. The crew on the flight from Tokyo to Istanbul, also very rude and cold. The food was really bad, the egg was terrible!"

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "Yes"
Miinukset: "Nothing. Flight was amazing"

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Planes were on time and connections made."
Miinukset: "One bag delayed as not put on flight and food could be better."

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "Don’t be late"

Plussat: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Miinukset: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "MCR airport Mert & Greet parking was smooth and efficient."
Miinukset: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "Good flight, arriving well on time."

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Miinukset: "The movie selection did not seem extremely varied."

Miinukset: "Customer service"

Plussat: "Great"
Miinukset: "Great"

Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Miinukset: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Plussat: "Very friendly staff"

Miinukset: "They stole my money"

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Miinukset: "old plane, tight and uncomfortable"

Miinukset: "The bags where damaged from the staff"

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Service was good"
Miinukset: "Delay"

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Plussat: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Miinukset: "Cabin noise and air conditioning too cold, didn't sleep well"

Miinukset: "sardines!"

Plussat: "Service of the staff was great"
Miinukset: "Turbulence, with all our technology we still cannot avoid this?"

Plussat: "Overall, good flight"

Plussat: "Leg room. Smiles of the cabin crew."
Miinukset: "Not enough selection of Electronic Dance Music. Lol!"

Plussat: "--"
Miinukset: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Plussat: "Crew was great"
Miinukset: "nothing stands out to be improved"

Plussat: "Nothing"
Miinukset: "Need improvements"

Plussat: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Miinukset: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"

Plussat: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Miinukset: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."

Plussat: "Absolutely nothing."
Miinukset: "They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad..."

Miinukset: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Plussat: "Crew and hospitality"
Miinukset: "Wifi"

Plussat: "Helpful crew, great bathrooms"
Miinukset: "More organized boarding & more AC in the back of the flight"

Plussat: "Good service"
Miinukset: "My bags came last even having priority labels"

Plussat: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Miinukset: "Food can be better."

Plussat: "The food and the in-house entertainment"
Miinukset: "My co passengers."

Plussat: "Both planes had USB ports for charging phones. Food was better this time."
Miinukset: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."

Miinukset: "One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them."

Plussat: "Entertainment and staff help"
Miinukset: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."

Plussat: "Surprised that they have stopped giving the little toiletry packages"

Plussat: "Passsenger fighting for seat ,hostess very rude and not professional"

Plussat: "I asked for dental kit and flight crew gave me one."

Plussat: "Passengers were not clean and sweating"

Plussat: "Great cabin staff"
Miinukset: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Miinukset: "Service was a bit average. Attendants bumping into you... no apologies"

Plussat: "Entertainment and crew great. Enough food at proper times. Plane clean"
Miinukset: "Wish they had earlier check in for a 777 flight."

Plussat: "Seating was comfortable. Plane arrived on schedule."

Miinukset: "Food choices were limited"

Plussat: "The flight crew were both considerate and kind."
Miinukset: "I disliked nothing."

Plussat: "Good time Baggage smooth service"
Miinukset: "Food Crew service"

Plussat: "Cheapest fair"
Miinukset: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Plussat: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Miinukset: "Nothing!"

Plussat: "Amazing food"
Miinukset: "The cabin crew never really heeds to your call sign requests. I clearly remember being in need of help but no one showed up for 45 mins starisght; I had to catch them when they were serving food."

Miinukset: "They only had vegeterian options for the most part even when the expectation is that they would have at least some meat choices. They ran out of the meat options quickly. The crew was very nice though and arranged for a chicken meal at the end"

Miinukset: "They switched off the entertainment 50 hours before landing"

Plussat: "flight on time easy custom clearance at Abu Dhabi"
Miinukset: "food, perhaps could offer alternative for dinner."

Plussat: "Crew , seats and crew"
Miinukset: "Boarding was very slow although we did it online as they were serving all client without differanciating the online checked already."

Miinukset: "not a choice of Indian movies;"

Plussat: "the Kul-Auh was fine on the A330, food average."
Miinukset: "Refreshment service was minimal"

Miinukset: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."

Plussat: "Easy transfer immigration and security check"

Plussat: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Miinukset: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."

Plussat: "The female crew was very unattentive. Even raising my hand and calling them, those female crew keep walking."
Miinukset: "The food was not good . I am planning to continue flights booking with Ethihad- hopefully I will select a window seat on the 2 seat rows and will select other king of vegetarian food."

Plussat: "Boarding service at the airports was the only good thing. The staff was good and courteous."
Miinukset: "Entertainment and food was mediocre."

Miinukset: "This is the last time to travel with etihad , very bad staff and not coorporated at all except for ( business and first class) Accordinh to my 2 experience with them they did not componsate me for the flight was missing because of their delay and the other one because checked in desc dont accept my bag even if i checked in and i have the boarding and they did this just to buy new ticket for 300 euros ? For nothing and waist time I gave them 0 out of 10"

Plussat: "Best On time/schedule ahead arrival/boarding service."
Miinukset: "Seating arrangement need to improve on 4 seats rows."

Plussat: "I really loved the blanket,socks and all the other accesories they provided on board!"

Plussat: "Entertainment"
Miinukset: "Staff not treating Indians properly but treating Caucasian like lords."

Plussat: "Great staff"

Plussat: "nice plane"

Plussat: "I did receive my bag, even I reserve business class."
Miinukset: "I did receive my bag, even I reserve business class."

Plussat: "The flight departed and arrived on time and it was uneventful - just what you want from a long journey."
Miinukset: "There can always be a little more leg room, can't there?"

Miinukset: "The check in agent missed to give me a tag for my hand luggage When ground crew at the gate didn't see the tag they placed it in a cage and a scale it was underweight & within dimensions, the wheel however was sticking out of the cage and for that it was $300 charge!! Let alone the humiliation.. It was pay in 5 mins or you will be booted off... I swear I found another family almost crying as they coming from a connecting flight didn't go through the check in desk and paid $1200 I have been using same handbag on airlines including etihad for 5 years without any problems ... Go figure"

Plussat: "Ground staff was good"
Miinukset: "Flight delayed"

Miinukset: "We landed and then we stayed in the plane for another 45 minutes. Then we had to wait another 45 minutes for our baggage to arrive."