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Plussat: Comfort

Miinukset: Wifi access

Plussat: the crew was attentive.

Miinukset: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Miinukset: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Miinukset: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Plussat: The service was excellent. They are very helpful and friendly.

Miinukset: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Plussat: The service was great, crew was sweet and accommodating, food was good

Miinukset: Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?

Plussat: Crew was professional, food was good.

Miinukset: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Plussat: They were helpful

Miinukset: The entertainment services on the plane

Miinukset: Travelled business class and was ace experience

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: Luxury, comfort and hospitality

Miinukset: none

Plussat: Boarding was efficient. Staff were polite and helpful.

Miinukset: Food was okay, seats were less so. Not enough leg room.

Plussat: There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be.

Plussat: qatar airways is able to accommodate my low sodium diet

Miinukset: headphone for entertainment did not work

Miinukset: Boarding was chaotic. In seat entertainment had great selection, but dated screens.

Plussat: Amazing crew

Miinukset: At check in

Plussat: Wonderful trip

Miinukset: A little rough air, but all was good

Miinukset: Food choice for vegetarian meal was horrible.

Miinukset: Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Plussat: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Miinukset: The seats were a little uncomfortable but to be expected on long flights.

Miinukset: Free snack and tea and coffee

Miinukset: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Plussat: Staff were professional and courteous

Miinukset: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Plussat: Flashy new seats.

Miinukset: Flight delayed

Plussat: Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement.

Miinukset: Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy.

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: very nice crew

Miinukset: my bagfage was lost

Plussat: It was incredibly quick!

Miinukset: This flight was cancelled

Plussat: The best airline in the world!

Plussat: Staff were professional and courteous

Miinukset: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Miinukset: Staff rude and short

Plussat: Friendly crew

Miinukset: Can’t think of anything

Miinukset: KLM crew exceed our expectations

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Plussat: The crew at HYD airport is good people.

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Miinukset: Better drink selection

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Miinukset: Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice.

Plussat: All except the food

Miinukset: The food

Plussat:

Plussat: There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be.

Plussat: Lounges are good

Miinukset: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Miinukset: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Miinukset: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Miinukset: Flight got delayed 30 minutes

Plussat: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!

Miinukset: A queuing system would be better-it was a bit disorganised at Amsterdam!

Plussat: The crue was great. Food was great

Plussat: Standard

Miinukset: Food/drinks extra cost, seat was broken and uncomfortable. Flight delayed and caused me to miss my int’l connection.

Plussat: Yes

Miinukset: Nothing except the airport

Plussat: the crew was attentive.

Miinukset: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Plussat: The entertainment was good.

Miinukset: The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app.

Miinukset: Boarding, restroom,

Plussat: The crew was nice but never got the menu.

Miinukset: The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians.

Plussat:

Miinukset: Travelled business class and was ace experience

Plussat: economy plus seats were nice, great movie selection, especially international movies

Miinukset: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: Excellent crew

Miinukset: Seats and entertainment

Plussat: Comfort

Miinukset: Wifi access

Plussat: Food was unusually good for airplane food

Miinukset: Leg room

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Miinukset: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

Plussat: Nothing really.

Miinukset: Their time.

Plussat: every thing from the new plane until arrive it was amazing

Miinukset: nothing every thing i like it

Plussat: La atención es excelente y la comida a bordo muy buena. El abordaje y entrega de maletas sin problema.