Etsi halvat lennot reitille Maltalta $[81-Suomeen

Plussat: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Miinukset: "Upgrade passengers that you make late."

Plussat: "Staff was extremely nice and helpful"

Plussat: "Care was amazing plane was spacious and new lots of entertainment"
Miinukset: "Food could have been better"

Plussat: "Crew was kind and helpful. The flight left on time and was smooth."
Miinukset: "The food could have been better! Also, the entertainment options could have been more current."

Plussat: "The plane looked new and clean. The TVs worked well (as opposed to our first flight) and kept our family entertained. The kids meal was prepared in an appealing way for my kids (even though the kids didn't like it some of it - but they tried everything!)."
Miinukset: "We had a great experience. No issues."

Miinukset: "They run out of chicken and only had pasta dinner left. I don't like pasta ."

Plussat: "The crew performed their duties in a professional manner."
Miinukset: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."

Plussat: "Crew was attentive"
Miinukset: "We sat on the runway for an hour."

Plussat: "Really cheerful and friendly crew."
Miinukset: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."

Plussat: "Crew was great and friendly"
Miinukset: "Food"

Miinukset: "Leg room"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "the seating supports under the seats are truly ridiculous. impossible to store bags"
Miinukset: "seating"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Small plane, a price for everything."

Plussat: "Service oriented; kind smiles; responsive Pilot provided a smooth and fast flight."
Miinukset: "No complaints at all."

Miinukset: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Plussat: "The seats were appropriately spaced for leg room. The food was simple yet palatable"

Miinukset: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."

Plussat: "Gate, boarding and smooth sailing on A380 bus by the pilots"

Plussat: "My previous flight was delayed and they held the plane for us."
Miinukset: "They lost our bags and I still haven’t gotten them back. Nobody at the airport was helpful at all and I still can’t get information if my bags are coming or not."

Miinukset: "Flight was delayed. There was not enough space for my carry-on luggage so they had to take it in the front."

Plussat: "Clean, modern place. Professional staff."

Plussat: "On time flight with no problems"
Miinukset: "Uncomfortable seats so hard to sleep during flight"

Miinukset: "They cancelled my flight and were extremely difficult when rebooking it. We lost 2 days of our trip."

Plussat: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"

Plussat: "Nothing!!!"
Miinukset: "The customer service was horrendous...hated the entire experience"

Plussat: "Perfect service and comfort for a short flight. Very modern, excellent!"
Miinukset: "Sandwich delicious but too small."

Plussat: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Miinukset: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."

Plussat: "No surprises Plenty of leg space for economy Good food"
Miinukset: "Nothing"

Plussat: "Announcements made about delay"
Miinukset: "N/a"

Plussat: "Friendly crew, multiple drink services"
Miinukset: "Waited 40 mins after boarding with no explanation as to why we hadn't moved"

Plussat: "Smooth flight"

Plussat: "Crew"
Miinukset: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plussat: "The crew was nice and professional."
Miinukset: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Plussat: "Pretty much a standard commuter flight."

Plussat: "Once on board the flight was smooth and the crew were very professional."
Miinukset: "The check-in process at DUS has a lot of room for improvement. The lines were long and the were not many staff out front providing info to customers."

Miinukset: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Plussat: "Everything! Excellent stewards too!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Miinukset: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."

Plussat: "Flight was on time. Crew was very friendly. Everything went perfectly."
Miinukset: "N/A"

Plussat: "Just much more professional than US carriers... Also much more leg room in economy class then most US carriers"

Plussat: "Lufthanza is very bad with customer service. They have a NO COMMUNICATION POLICY. Tell the customer nothing. Leave them in the dark."
Miinukset: "no announcements about a flight that did't occur for one hour later"

Plussat: "On time."
Miinukset: "changing seat assignment"