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Miinukset: "Cabin temperature too warm"

Miinukset: "It was a great experience"

Plussat: "The flight departure was on time"
Miinukset: "N/A"

Miinukset: "Food is not great and the flight was delayed by an hour"

Miinukset: "See comments above"

Plussat: "Food was great. Crew was nice overall."
Miinukset: "When we arrived they tried to convince us to let our 4 year old fly w a broken tray table. After escalating they wanted to remove us but some other passengers intervened and helped. Entertainment system totally sucks. Movie selection was good but a headache to navigate."

Plussat: "It was on time"
Miinukset: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Plussat: "Check in process was good, and toilette inside airplane has a little more space, The set each passenger received for long trip was nice."
Miinukset: "The seats, the comfort on those seats are terrible, very hard to sit for 12 hours and this is unaceptable, food needs to be more vary since passengers are from different countries"

Plussat: "I like that the FAs gave us all the things needed for a comfortable flight...thanks."
Miinukset: "Flight from Copanhagen to Istanbul was delayed for an hour...computer malfunction was the reason. I was a little bit stressed because I had a connecting flight to Manila, was afraid i wouldn't make it. And also, no gate assignment yet for Istanbul to Manila. Since it was my first time to travel via Turkish Airline, not familiar with Istanbul airport."

Plussat: "Very nice"

Plussat: "Everything"

Plussat: "Crew were amazing. Warm approachable and professional. They tried several times to repair my screen. After these attempts they found me a different seat with a working screen."

Plussat: "didn’t like anything"
Miinukset: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Miinukset: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Plussat: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."

Plussat: "Great service and brand new plane!"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Boarding on time. Decent food. Relatively clean aircraft"
Miinukset: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Plussat: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"

Plussat: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Plussat: "they treat you as person and help with every thing. the food"

Plussat: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Plussat: "Being able to stretch out and get some real rest makes a huge difference for me when trying to cope with time zone change west coast to Europe. Overall great experience"

Plussat: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Miinukset: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."

Plussat: "In flight entertainment is great! Good selection of movies, nice screens."
Miinukset: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."

Plussat: "Will definitely fly Turkish Airlines again!"

Plussat: "Food"
Miinukset: "Delay both ways"

Miinukset: "Try to improve the departing time, this flight from Mazar usually departs late."

Plussat: "In time"
Miinukset: "They did not give me window seat"

Miinukset: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Plussat: "The food was good and the entertainment selection was good."
Miinukset: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."

Miinukset: "كل شيء"

Plussat: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Plussat: "great!"

Plussat: "I like the Airline and I think the food is good, the problem sometimes is when you travel a lot you get the same food :) The crew are always great! I do a lot of connections in Istanbul and we never missed one in about two years flying there at least 4 times a month."
Miinukset: "During boarding they do not always board the Gold members first and in some cases when they do it is only to go on the bus before the others. I would like the Gold members to go first with either a bus of their own to at least with part of the bus reserved and we are allowed first on the plane."

Miinukset: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"

Miinukset: "The crew is really rude and unhelpful and the seats not clean"

Miinukset: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Plussat: "Very good food"
Miinukset: "Seats are a bit crowded, especially when declined"

Plussat: "The meals and the service, even in economy class."
Miinukset: "Nothing."

Plussat: "Food, tv, service. Food is good quality and they serve a lot. Good drinks too."
Miinukset: "Not a lot of leg room in coach..but thats normal for most airplanes."

Plussat: "I enjoyed the food. And most staff were friendly."

Plussat: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Miinukset: "The crew wasn't able to speak in German, even though they spoke perfect English."

Plussat: "Good seats, good food, and good entertainment options. I liked how many things were include for the price, such as headphones, blanket, and pillow. Also, one seat in our row was empty and that gave us a bit more room."
Miinukset: "Boarding was slow, and my baggage never made it to my final destination from connector"

Plussat: "Same as above."
Miinukset: "Same as above."

Plussat: "The service, food, efficiency"
Miinukset: "It seemed that the handling and leaving the plane took very long, probably due to airport services"

Plussat: "Better headphones for economy Pillows on seat when boarding"
Miinukset: "Poor heating/cooling controls, cabin too hot"

Plussat: "Pretty much everything"
Miinukset: "Was late taking off"

Miinukset: "Flight was cancelled, we wanted to get on the Skopje flight instead, but were told it's left already. We knew it didn't. After some back and forth we were put on the Skopje flight and arranged our own transportation to Prishtina. We learned later that the evening flight to Prishtina, which we were supposed to be put on originally, was also cancelled. If we didn't insist, we would have had to spend at least 24 hours stuck in Istanbul airport. If you've ever flown through there, you know it's one of the worst airports ever."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Miinukset: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Plussat: "Crew was attentive"
Miinukset: "We sat on the runway for an hour."

Plussat: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Nice crew members. Even though it was a short flight, they served a snack and drinks."

Miinukset: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Nothing"

Miinukset: "My luggage was lost. But that can happen with any airline. Lets wait to see how long it takes to get it back to me."

Plussat: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Miinukset: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Plussat: "The handicap service was wonderful. United was horrible"
Miinukset: "United handicap service was horrible"

Plussat: "In the end I made the flight."
Miinukset: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."

Plussat: "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Miinukset: "it was all great and professional."

Miinukset: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Plussat: "Nothing!"

Plussat: "My wife and I ran from our connection all the way from one end to the other and the crew could tell. They said after I stow my carry ons to corn to the back and get a drink and use the bathroom to cool down as we were just about to take off to taxi to the runway. The crew was absolutely great and the I. Flight entertainment and food was great. We just wish our luggage had made it back too. We are still waiting to see where our luggage is - if in Europe still or Dallas."
Miinukset: "I would say that other passengers had their kids behind us and they kept screaming and kicking our chairs. We told the woman to tell her kids to stop but all she said was “they are a child” when all they needed to do was just tell their kid to stop. Flight attendants saw and knew but I don’t know what they could do to help when they can’t help with bad parenting. I wish there was a clear way to upgrade to first class on a trip as it was difficult to find out how."

Miinukset: "seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag.."

Plussat: "Great food and service. Business class lie flat seats are good for the sleep."

Plussat: "Courtesy"

Plussat: "Premium economy gives you extra confort, more space to sleep better."
Miinukset: "The flight was delayed 40 minutes."

Plussat: "3"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "The food and the crew were great! We were more than 450 people on that flight."
Miinukset: "My tv screen froze 3 hours into the flight so I could not watch anything. Space is so tight for such a long flight. The aircraft was a brand new Airbus and next to me there was a rip on the wall cover. I could see what is underneath...i had a slight fear that it could get bigger..I understand that the fuselage expands in the air."

Plussat: "Nothing"
Miinukset: "2 people working passport control in line about 100 people were in. Most had connecting flights leaving shortly. People were panicked they would miss their flights."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The flight is less than 3 hours, yet they include a sandwich with the flight."

Miinukset: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."

Plussat: "It was a nice flight and the crew and the people were nice"
Miinukset: "It was nice I cannot complain"

Plussat: "Efficient and well-run operation. Professional and attentive flight crew."
Miinukset: "Extremely loud engine noise in Economy Cabin. Concern on impact on hearing during transatlatic flight. Crampt seating."

Plussat: "Not good"
Miinukset: "Long lines and chaos at counters two hours waiting -- poor hotel provided-- poor food -- so awful. Now I hope we can get home today"

Plussat: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Miinukset: "The tightness of the seats!"

Plussat: "my favorite airline"

Plussat: "Great service, crew attentiveness and economy comfort. Movie and music selection was good."
Miinukset: "Slightly larger food portion"

Plussat: "Everything! The food was nice, I liked the entertainment too!"
Miinukset: "That my fellow passenger took some of my limited space due to being obese:("

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Plussat: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient!"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "it wasn't much but I did like it...the snack."
Miinukset: "I didnt like the narrow seats with no legroom."

Miinukset: "Too much sugary bread as nourishment."

Plussat: "Entertainment system very good ; crew very professional"
Miinukset: "Airline might have given warning of long long distance between connecting gates and need to undergo another security check. Also waiting area very cramped."

Plussat: "Much better than lax to frankfurt"
Miinukset: "Too much walking from one gate to another. Seemed as if I walked the whole airport."