Halvat lennot Malta

Plussat: Ontime and efficient boarding with polite crew.

Miinukset: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Plussat: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Plussat: Professional crew

Miinukset: I think for the price I paid for the flight there should at least be a free snack to go with the free drink.

Miinukset: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Plussat: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Miinukset: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Plussat: Salmon dinner was the best dish Lufthansa ever served

Miinukset: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Miinukset: The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes.

Plussat: Confort

Miinukset: The crew and the food, specially the food.

Plussat: As always, Turkish Airlines takes care of their customers with the best service.

Miinukset: Seats could have been a little better.

Miinukset: Good service no delayed

Miinukset: Very comfortable and well run.

Plussat: Very good service

Plussat: The seat i got was great

Miinukset: There was a delay

Plussat: Good amount of leg space

Miinukset: Entertainment

Miinukset: Boarding tool a long time and late take off

Plussat: Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines

Miinukset: Good food and entertainment. Flight started in delay as usual with Turkish

Plussat: As always, Turkish Airlines takes care of their customers with the best service.

Miinukset: Seats could have been a little better.

Miinukset: The transfer from international flights to domestic is difficult. I came to Guangzhou with a joint flight of Turkish airlines and China southern but there was no one at the airport when we landed to inform us how to transfer our luggage to the domestic flights and how to check in. Considering I don’t know Chinese, this was tough.

Plussat: Food and entertainment was great.

Miinukset: N/A

Plussat: Crew brilliant but seat very tight

Miinukset: Boarding procedure slow and hectic

Plussat: crew attentive the plane is very clean

Miinukset: I was supposed to have wheelchair assistance. None there. Flight was on time. Passenger assistance is AWFUL!!!

Miinukset: Even though it is a short flight, it would be nice to receive at least drinks offered

Miinukset: It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding.

Plussat: Row of seats to myself. Free coffee.

Miinukset: Coffee refill.

Plussat: Crew was sour.

Miinukset: Crew could have been friendly.

Miinukset: Meal choices - only serving beef in economy was not great.

Plussat: Calm, friendly and professional crew, good food and spotlessly clean aircraft.

Miinukset: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.

Plussat: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Plussat: food good

Miinukset: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Plussat: The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could.

Miinukset: It was just a relatively quick, unremarkable flight.

Miinukset: frankfurt airport security is a nightmare

Plussat: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Plussat: crew was pleasant

Miinukset: boarding was chaotic

Miinukset: Newer movies

Miinukset: The airport is not proper for travels , you need at least 2 hours to finish from the long lines and finding your way to the right location before the immigration and run to the gate if you are in good shape minimum from 10 to 15 minutes

Plussat: crew

Miinukset: delayed flight management

Miinukset: Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again.

Plussat: The flight attendants were kind

Miinukset: The airplane was old and the seats were a little dirty

Miinukset: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Miinukset: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Plussat: Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Miinukset: ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Plussat: With my little boy the seats were so uncomfortable cause of the engine. But the rest was great.

Miinukset: Great crew this time.