Etsi halvat lennot välille Milano Linaten lentoasema - Suomi

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Miinukset: When its rain we shouldn’t walk to the air plain

Plussat: The plane ✈️ itself the attendants . The entertainment on board. Really great

Miinukset: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Plussat: Crew is excellent, polite and personal!

Miinukset: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Miinukset: Time

Plussat: The plane size & comfort was excellent. The staff were very friendly

Miinukset: N/A

Plussat: Decent price for economy comfort seat, 4A.

Miinukset: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plussat: The crew was very kind

Plussat: Nice crew, good food.

Miinukset: Both bathroom were not working in business class area.

Plussat: The crew.

Miinukset: The time between flights.

Plussat: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Miinukset: I flew economy and all was good and appropriate to the level.

Plussat: Information sharing by pilots and crew. Economy class leg room is good.

Miinukset: All good up to the level

Plussat: There is a nothing to mention that was memorable or comfortable.

Miinukset: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Miinukset: There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy.

Miinukset: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Miinukset: Seat recline was broken- wouldn’t hold position.

Plussat: quality of plane

Miinukset: check in takes 30 minutes since my visa was in old passport

Plussat: The crew was amazing

Miinukset: The WiFi

Plussat: Trip was cancelled

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Miinukset: Klm is the best, even on a 40min they served small breakfast.

Plussat: Terrific hot breakfast in bus. class

Miinukset: Window did not darken like the others.

Plussat: Overall a nice and good flight

Miinukset: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Plussat: KLM are our airline of choice. A great full-service carrier with impecable standards.

Miinukset: Nothing

Miinukset: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plussat: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Miinukset: Same airline coming from one place have different methods it’s a bit confusing.

Miinukset: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Miinukset: Everything went well

Miinukset: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Miinukset: no peanuts?

Miinukset: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Plussat: Ontime and efficient boarding with polite crew.

Miinukset: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Plussat: safe trip

Miinukset: no entertainment, no food, would like to be aware no food

Plussat: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Plussat: The crew and the food

Miinukset: The entertaiment selection. Should get better movie, TV and news selection

Plussat: Crew.. single person was okay. Overall company operation plus late flight was poor

Miinukset: Luggage handling could be better. Flight on schedule will be good.