Etsi halvat lennot reitille Missouri $[7232-Helsinkiin

Plussat: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Miinukset: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Miinukset: "Foddd no gud"

Miinukset: "Very poor job . I had bad experiences."

Plussat: "Both friendly and professional"
Miinukset: "All is perfect! They couldn’t be better"

Plussat: "Fligh on time."
Miinukset: "The food on board."

Plussat: "Flight was on time"
Miinukset: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"

Plussat: "Service. Food everting was. Excellent"

Plussat: "Crew were excellent"
Miinukset: "Seats are too narrow, uncomfortable ."

Plussat: "Hostes are great"

Plussat: "Food was good and the crew members were very friendly."
Miinukset: "The entertainment system for the full plane was not working. WiFi was not working. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult."

Plussat: "Modern plane with wider than normal economy seats. Wide screens with a variety of new movies. Food was good. It’s still airplane food but it’s good. Easy process after all with booking m, checking in, onboarding etc"
Miinukset: "Nothing"

Plussat: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Miinukset: "No inflight entertainment even for business class passengers."

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Miinukset: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Plussat: "The flight attendants are always helpful and very nice!"
Miinukset: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."

Miinukset: "See comments above about connection at IST."

Miinukset: "small plane, noisy! did not like business class. BUt overall ok"

Plussat: "Free upgrades are great, unfortunately rare."

Plussat: "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Miinukset: "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."

Plussat: "highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air."
Miinukset: "everything was very well done"

Plussat: "Everything is Fantastic"

Plussat: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "The courtesy to all the passengers was great"
Miinukset: "14 hours on the flight that's pretty much it you can't help that from the distance I had to go"

Plussat: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Miinukset: "Ok"

Plussat: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Miinukset: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Plussat: "Service, food, and entertainment options were fantastic!"
Miinukset: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Plussat: "Comfort and boarding was well done, comfort is really good"
Miinukset: "Crew was little bit nervous and not nice all the time!"

Plussat: "Food is ok"
Miinukset: "When you call for steward/stewardess took so long before they come"

Miinukset: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Plussat: "Boarding was orderly"
Miinukset: "No entertainment"

Plussat: "I would love to fly with them again"

Plussat: "The staff was courteous and helpful"
Miinukset: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."

Plussat: "It's an international flight and they don't offer other food alternatives."

Plussat: "Accommodation for temporary delay"
Miinukset: "Lot of delays"

Plussat: "Everything was great, on time and safe. I love flying Turkish Airlines."

Plussat: "Nothing"
Miinukset: "Stuardess was very rude and banged on the bathroom door while people were in the bathroom, including me and there was no turbulence. Also would not let people stand and called the captain to lie that there was turbulence so people would seat and he did. Told people to sit down even though they were waiting to go to the bathroom."

Plussat: "Good, entairtenment, service"
Miinukset: "These was a delay on my first flight, and i almost lost my connecting flight. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. This is the second time i had the same issue with turkish. The seats were very narrow and it was impossible to fit on there. Very uncomfortable"

Miinukset: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Plussat: "Turkish airlines changed my flight to another airline free of charge and for the same day. The new flight was definitely double the price that I originally paid and got my to my destination a lot faster than I would have if I had been able to take the original flight. Alitalia was a great, direct flight to my final destination."
Miinukset: "Of course having a cancelled flight is always a negative but the worst part about my experience was that I waited 2 hours in line before being helped to change my flight, and I was only about 8th or 10th in line. They also only had one person to help everyone at the ticket counter until 2 hours later they added another person. In the end everything worked out and everyone was for the most part really nice but that waiting was annoying."

Plussat: "Several check points were not very pleasent , but necesarry."

Plussat: "Clean, efficient."
Miinukset: "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."

Plussat: "Best menu vs. previous 3 Turkish Airlines flights on this trip. Great movie selection. Accommodating crew. Comfortable chairs. Nice travel packs."
Miinukset: "Bathrooms were very dirty by half way through the trip. Crew should keep them cleaned. Free Wi-Fi should be the standard on such a long flight. More leg room needed for Americans & Europeans above average height. Larger water bottles should be passed out before sleeping hours. Each passenger needs a personal fan. Temperature was too warm. Gate agents in Istanbul had a very confusing set-up to get on plane. Gate agents not empowered to help passengers with all issues that arise. We left item at gate in Catania, & gate agent unable to offer any help or detailed guidance to help us work to get it back."

Plussat: "The crew, the food and all the amenities including the entertainment"
Miinukset: "Security at boarding resulted in delays and overcrowding of the area with long lines"

Plussat: "Economy class seats were comfortable and had more recline than most airlines."
Miinukset: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."

Plussat: "You really get great treatment in economy. Food is good, no nickel-and-diming for drinks, inflight entertainment package is very very good - just a great experience."

Plussat: "Smaller plane not as comfortable"
Miinukset: "Not as comfortable, small cramped"

Plussat: "Very efficient crew but not very nice."
Miinukset: "The tv screen was on all night, they could've made it darker and quieter for a night flight"

Plussat: "not so much"
Miinukset: "old aircrafts and our business class chairs not really a bussiness chair ,need more work training for the staff english !"

Plussat: "Comfort"
Miinukset: "Internet"

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "Comfortable seat, great crew."
Miinukset: "Flight delayed, no USB port and no entertainment"

Plussat: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Miinukset: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Miinukset: "Boarding was very slow."

Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "Nothing!"
Miinukset: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "I slept pretty much the whole time"

Miinukset: "You are almost always late!"

Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Miinukset: "We did not get two of baggage at the destination."

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Miinukset: "Food"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Plussat: "Very friendly staff"

Plussat: "In flight food was enjoyable"

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "Comfort economy well worth the extra."

Miinukset: "OLD plane without comfort or entertainment"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Very good flight, excellent service and good food."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Plussat: "We love the flight all the way"

Miinukset: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Plussat: "Captain was updating us with the delay status."
Miinukset: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "Great food and movies."
Miinukset: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Plussat: "Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown."
Miinukset: "Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel."

Plussat: "Crew was great"
Miinukset: "Boarding is a zoo. Boarding by row is faster."

Plussat: "Crew was good, especially from Beijing to Copenhagen"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea."

Plussat: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Miinukset: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Miinukset: "Newer movies"

Plussat: "Seating room, food, and service"
Miinukset: "Nothing"

Plussat: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Miinukset: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Miinukset: "Could not have been better"

Plussat: "No problems. I was satisfied"

Plussat: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Plussat: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Miinukset: "Limited selection of food, snacks, and drinks Limited selection of movies"

Miinukset: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Plussat: "Business class lounge excellent. People who helped with the wheelchair were excellent."
Miinukset: "In a wheelchair. Check in was terrible and rude. The fact that SAS did not allow us to bring my electric chair directly to the gate was absurd (only airline in the world that did that). The fact that it was not at the gate when we arrived in Newark surprised even the SAS Gate agents. Had to go to baggage and collect it in oversize baggage. Will not fly SAS again until that policy has changed."

Miinukset: "Service was great"

Plussat: "Being on time"
Miinukset: "Unfriendly crew"

Plussat: "The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable."
Miinukset: "It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had."

Miinukset: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Miinukset: "Delay and poor information. Staff confused at check in..."

Miinukset: "No food or even water"

Miinukset: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"

Miinukset: "Rude crew, and apparently now you only get one free nonalcoholic drink in Economy for an 8 hour flight."

Plussat: "The food."
Miinukset: "The seat are so narrow"

Miinukset: "Not applicable"

Plussat: "Not full. Kind crew."
Miinukset: "No complaints."

Plussat: "There was absolutely nothing I liked."
Miinukset: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."

Plussat: "Highly efficient, no problems at all."
Miinukset: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"

Plussat: "N/A"
Miinukset: "No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment."

Plussat: "A female pilot! Nice crew. Clean bathroom."
Miinukset: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."

Plussat: "On time...and the staff was great"
Miinukset: "Seat cushions"

Miinukset: "Flight cancelled without warning less than two hours before departure."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "Delay after delay. Screaming kid"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "crew was really nice and efficient"
Miinukset: "no complimentary beverages"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Miinukset: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Plussat: "Comfortable seats."
Miinukset: "Entertainment center was not working for left half of plane (which included me). Crew was extremely lazy. I asked for a coffee and she told me to get up out of my chair and follow her to the back to get the coffee. Why couldnt she just bring me my coffee? My friend had the same issue, he asked for water and she had him come to the back to get it."

Plussat: "Introduce meals even to economy class"

Plussat: "Leg space was nice for someone who is tall. The crew members were nice."
Miinukset: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Too upset to continue senseless survey"
Miinukset: "Vacation ruined"

Plussat: "Staff was friendly"
Miinukset: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."

Miinukset: "Only water or coffee/tea. Not even soda."

Plussat: "Boarding was pretty much a free for all"

Miinukset: "Gate attendant in Stockholm was not pleasant to my travelling partner, when she was concerned about me being able to get on the flight in the rush from leaving the very delayed flight from Reykjavik. she was not empathetic; was unhelpfully directive, impatient."

Plussat: "Entertainment comfy seats"
Miinukset: "Food could be better chicken too spicy for kids"

Miinukset: "Short and sweet"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Flight was on time."
Miinukset: "In flight complimentary food and drink service could have been better."

Miinukset: "We had a short delay"

Miinukset: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plussat: "Crew was very friendly. Food was excellent"

Plussat: "Left on time. No turbulence."

Plussat: "The cue lines per zone are a brilliant idea!"
Miinukset: "An explanation to passengers as to why there was a backup between the gate and the plane."

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."

Plussat: "Crew was very nice. Food was good and tasty."
Miinukset: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Miinukset: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "Good selection of movies"

Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Miinukset: "Tiny uncomfortable seats."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Miinukset: "Slight issue with headphone connection, was not the only passenger."

Plussat: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Miinukset: "I just expected better toilet bag for business but what was given out was just basic."

Plussat: "Food was Fantastic, Air France the Best on Air."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "Plane was comfortable and new."
Miinukset: "Nothing really."

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "Crew were pleasant most of the time"
Miinukset: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Plussat: "I liked the crew, they were professional and tried their best"
Miinukset: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Miinukset: "Couldn't make the connection....Overall....an aweful experience!"

Miinukset: "Flight cancelled because of weather"

Plussat: "The noise-canceling headset is good."
Miinukset: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Plussat: "Comfort, food and service are better than average."
Miinukset: "When stewardess opened overhead locker, something fell on my head."

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "On time after latish start"
Miinukset: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "Short & easy flight"
Miinukset: "All ok"

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "Getting there on time despite delay"
Miinukset: "entertainment had very old media and no recent additions. Crew was not very organized"

Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plussat: "The food was good."
Miinukset: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Plussat: "tool me safe from one airport to another"
Miinukset: "wait time, food"

Miinukset: "Wheel chairs for my ill and aged parents was not provided"

Plussat: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Miinukset: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Plussat: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Miinukset: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Plussat: "Flight on time, seats comfortable."
Miinukset: "For such a short flight no improvements are needed."

Plussat: "Great crew"
Miinukset: "Very old entertainment system"

Plussat: "Premium class is good value on the A380 but not quite to par on the older 777s"

Miinukset: "Waited for over an hour for trams to retrieve us from the aircraft."

Plussat: "Great crew"

Plussat: "There were lots of options for inflight entertainment"
Miinukset: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Plussat: "Crew was very professional, food options were excellent."

Miinukset: "Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Breakfast was tasty"
Miinukset: "Food choices not good for lunch/ dinner"

Plussat: "Quickness of flight."
Miinukset: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."

Plussat: "Kind and caring staff"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Food and entertainment was good."
Miinukset: "The flight was delayed over and hour and then we waited on the tarmac for about 45 minutes, all the while having to keep our shades open and the cabin was hot."

Plussat: "Efficiency"

Plussat: "Notting"
Miinukset: "Everything"

Miinukset: "Late like always no even a free drink of water sad sad"

Plussat: "My husband and I both had recent knee surgeries so chose the LAST row of 2 seats 39 D,J for Max stretch room. We double checked our seats 19 hours before the flight, show up and the plane was switched we now have an aisle and a middle seat for the 8 he flight. Very stressful. Had to get up a LOT."
Miinukset: "Seat switxh"

Miinukset: "Very lethargic service and no serving of snacks in between meals"

Plussat: "Comfortable and clean flight, only 35 minutes."

Plussat: "Very room seats."
Miinukset: "They even charge for water."

Plussat: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"

Miinukset: "2 Hour Delay"

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Service was excellent"
Miinukset: "Food was served cold. They came back later and offered it hot, but it was way later."

Plussat: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"

Miinukset: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."

Plussat: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."

Plussat: "everything else was fine"
Miinukset: "Food was not complementary"

Plussat: "Attention"

Plussat: "Your staff were truly excellent, helpful and engaging."
Miinukset: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."

Miinukset: "When trying to check in online the day prior, the British Airways system was unable to load my reservation. Upon arrival to the airport, the rather unambitious fellow at the check-in desk refused to look up my reservation and instead insisted that my flight was in fact through American Airlines. After waiting in yet another queue, I was sent back to British Airways, where it was confirmed that Iwas booked on the flight, but that it would be to late to check my suitcase. I am still at my city of origin in London as I write this review."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "There was sufficient too in seating. The crew brought water around several times during the flight."
Miinukset: "There was no welcoming/comfort packet. That would be a small cost, but makes people feel tended. I left my sleep mask and in-flight socks because I expected British Air to provide those things as they have before. The snacks were insubstantial. No nuts, fruit, or cereal bars; only fluff. The "pizza" was tough. Not a good choice for microwaving."

Miinukset: "My flight out of Houston was cancelled because of a hurricane and a week later I'm still begging Web Jet for a refund. I'm supposed to wait another week for them to get back to me."

Plussat: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."

Plussat: "I thouht that the seats were comfortable. When we boarded the Madrid to London flight, we were surprised to find that the aisle seats that we had paid extra to book had been changed, and although my husband had an aisle seat, I did not. On the longer flight from London to Seattle , we did both have aisle seats, which was important to both of us. We get up more frequently than many people to use the bathroom."
Miinukset: "There were a couple of women who were very cold, and there were no crew members in economy class who could speak Spanish who could respond to them appropriately to them. The attendants just kept saying, sorry, I don't speak Spanish. This seemed very surprising to me, as the flight connected a Spanish- speaking country to London!"

Plussat: "The airline boarded a little late, but that's typical in Europe. They gave lots of food for the in-flight meal. Several people didn't have their screens work, so they rebooted the system, and then it worked fine. The crew constantly came through with beverages."

Plussat: "Helpful crew."
Miinukset: "No food and entertainment which is expected for the short 2 hr flight."

Miinukset: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."

Miinukset: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."

Miinukset: "I was sitting in business class and the crew ignored the passengers for most of the flight. They sounded like they were having a party in the galley."

Plussat: "Cheapest ticket for international flight with two connections. Crew is great and plane is comfortable"
Miinukset: "Even before trip started, there were two changes to schedule and not for the better. On actual trip - flight delayed and caused a missed connection. One suitcase got damaged and one went missing... Overall not the best experience this time :-("

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Generous with drinks and snacks, ever courteous"

Plussat: "The flight on BA was nice and service was good. The food was acceptable. I liked their entertainment - lots of good movies and other things to watch."
Miinukset: "The connection in London - just one hour - was absolutely not enough. It takes 15 minutes or so just to empty a large plane. Then, if you have to make a connection from one terminal to the other, as we did, you rush to a bus that drives you all the way across the airport. At that point you rush to find yourself faced with going through security yet again. All this made us miss our flight and turned what should have been a 10 hour trip into a 24 hour trip. That is British Airways fault for leaving so little time to connect. When you book your flights, be sure to have an hour and a half at the very least - preferably 2 hours."

Plussat: "AA has domestic US mkt. monopoly - they don't care to improve. People will not stop traveling so take them for suckers!!!"
Miinukset: "On flight service"

Plussat: "The captain was very open about why we were delayed and when we were due to arrive. Each time our time slot got moved up he let us know."

Plussat: "The food service was frequent and surprisingly delicious for airplane fare! The plane was well-equipped and comfortable."