Etsi halvat lennot reitille Missouri $[81-Suomeen

Miinukset: "Wearing a face vizor on top of the face mask is silly"

Miinukset: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"

Plussat: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Miinukset: "Can't think of anything, everything was very good."

Miinukset: "Qatar Airways could improve food selection for business class."

Plussat: "The crew was friendly and helpful."
Miinukset: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Miinukset: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."

Plussat: "All except the food"
Miinukset: "The food"

Miinukset: "I don't understand how this company has a high rating in service. We missed our connection because the plane was delayed and they treated us poorly. How can you have a complimentary lounge for people missing their flight but not allow people in. I guess because we were only economy. When asked could we pay for an upgrade to business class, the attendant responded with "oh, its expensive" I didn't ask how much, I asked if we could. I never felt so insulted. The food was terrible. By the time they got to us, our food was cold and they ran out of the menu item we wanted. I have no intention of flying Qatar again. I will stick with Emirates"

Miinukset: "Qatar airline is one of the best ways to fly!"

Plussat: "Excellent service. Very comfortable business class seat. Arrived early"
Miinukset: "Boarding & disembarking was via bus & stairs."

Plussat: "Awesome leg room in economy. Helpful staff."
Miinukset: "Main courses weren’t all the great."

Plussat: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Miinukset: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."

Plussat: "Overall great service!"

Plussat: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."

Miinukset: "Internet bad"

Plussat: "Staff was excellent"

Miinukset: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Miinukset: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."

Plussat: "Excellent on board staff"

Plussat: "Qatae Airways is second to non as always"

Plussat: "Everything was good - food, entertainment, on time."

Miinukset: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Plussat: "Had always liked the airline and on board crew members"
Miinukset: "Ground crew members in Doha airport need attitude check. been spotting these too often. On Board crew members are much better."

Miinukset: "Too many security screenings including the airline’s itself.!!!"

Plussat: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Plussat: "Nothing"
Miinukset: "They cancelled my trip"

Plussat: "very nice crew please have good dessert"

Plussat: "For the most part the crew were very helpful."
Miinukset: "Food quality and quantity."

Miinukset: "Comfort"

Plussat: "Water bottle"
Miinukset: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Plussat: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Miinukset: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Plussat: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."

Plussat: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."

Plussat: "I liked the food, the crew, and the team at the airport was nice and professional."

Plussat: "Everything, great airlineevrething"

Plussat: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Miinukset: "Wait time at Doha for next flight."

Plussat: "Nothing"
Miinukset: "No entertainment"

Plussat: "Very friendly online travel booking portal. I like it"

Plussat: "Friendly staff not delayed excellent safe travel"

Plussat: "the flight was very comfortable . the movies were very good."

Plussat: "Excellent service everyone was generous"

Miinukset: "Not enough check in desks operating - very long wait"

Plussat: "Quick, easy boarding and nice crew with professionalism."
Miinukset: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."

Plussat: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Miinukset: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."

Plussat: "The flight crew was polite. The plane was clean and comfortable. The food was well timed and delicious. They explained everything in full, and were extremely apologetic when there was one short delay. All of my planes were for the most part well timed (we had one short delay)"

Plussat: "The service and staff was very good"
Miinukset: "I have nothing to complain about I think all the service was good"

Miinukset: "No internet"

Plussat: "The crew was nice."
Miinukset: "N/A"

Plussat: "The crew was nice"

Plussat: "Nothing, the flight was canceled without a refund. I highly recommend canceling all business with kiwi in the future."
Miinukset: "My flight could have occurred or I could have been refunded."

Plussat: "Being on time with everything."
Miinukset: "Nothing"

Miinukset: "Really felt happy on time touch down nice journey with delta"

Plussat: "Friendly crew"

Plussat: "Comfortable (only) because lots of empty seats."

Plussat: "The crew was great and the seat was good"
Miinukset: "Our flight was 3 hours delayed"

Plussat: "The crew was amazing! The seat was comfortable."
Miinukset: "Used the self check in kiosk to begin! That was awesome! But after that I still had to stand in line to check in my bags. That part of the process took a bit longer than expected."

Plussat: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Miinukset: "There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone."

Plussat: "Nothing special"
Miinukset: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."

Plussat: "Nice to have more room in the premium economy section."
Miinukset: "Not even a smile from the crew and no help when asked. I don't expect Asian-style grace and class from an American airline, but I do expect good old-fashioned American friendliness, and there wasn't even that. Also hate the all-darkened cabin in the daytime."

Plussat: "I like that I arrived at my destination safely."
Miinukset: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."

Plussat: "This had one of the best attendants I have encountered. She was extra friendly and made us feel good."

Plussat: "Getting offered a stipend to change flights - getting my preferred rental car"
Miinukset: "A direct flight"

Miinukset: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."

Plussat: "Entertainment, food, comfort"
Miinukset: "Slow boarding/alighting, entertainment system was too sluggish"

Plussat: "Everything was on time and efficient. I also liked that the captain came on and updated us on arrival, turbulence, weather, etc."

Miinukset: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."

Plussat: "Tried the free WiFi and movies"

Miinukset: "Ac not working at last 30 minutes of flight."

Plussat: "Large jet, attentive crew, on time."

Plussat: "Nothing"
Miinukset: "We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system."

Miinukset: "They changed my flight to a different one departing 2 hours earlier and did not notify me! The original flight was still available & they would not let me take it despite my reservation paper work. CRAZY! I have a two hour drive to the airport this gave me the option to leave home at 2:30am or go the night before and pay for a hotel. Flight was managed by DELTA who also did not care! All involved blamed each other. Beware"

Plussat: "Ditto!"
Miinukset: "Horribly uncomfortable on plane! Need more room!"

Plussat: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Miinukset: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."

Plussat: "In flight movies"
Miinukset: "The flight was 3 hours late taking off which made us miss our connection to chicago so we are stuck in Atlanta tonight with unplanned expenses we were not planning on!"

Plussat: "Very friendly crew"
Miinukset: "Seatbelts very short given ample seat size"

Plussat: "I had an open seat next to me."
Miinukset: "Bumpy flight"

Plussat: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Miinukset: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"

Miinukset: "The seats are very small even for a petite person."

Plussat: "Someone was sitting in our sit. But put us in three sit so happy . She was so nice lady"
Miinukset: "Food"

Miinukset: "My flight got to New York so late!!!! I missed my international flight."

Miinukset: "Not great communication from gate or staff on board. Failed to provide adequate water. No ice on super warm flight. Just bad experience overall."

Plussat: "Spacious, clean, great host and hostesses. The flight arrived at our destination 30 minutes early."
Miinukset: "Nothing."

Plussat: "Newer plane! Comfortable"
Miinukset: "Nothing just great"

Miinukset: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."

Plussat: "Everything was smooth. Short flight, but they offered us refills on drinks, which I've never experienced before. Polite staff, great flight. Thanks!"

Miinukset: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."

Miinukset: "turbulance"

Plussat: "Everything was great"
Miinukset: "Lost luggage,, will be delivered to our house"

Plussat: "Westjet's employees were very pleasant and helpful."
Miinukset: "Delta told us we were flying out on a Delta flight, and gave us a Delta flight number. In reality it had placed us on a Westjet flight without telling us, and we had no idea we were to check in with a different airline. And because Delta unilaterally changed our flight time without telling Westjet, we were unable to check in online and were later told that we were booked on the wrong flight by Delta. Delta's communications with us and with Westjet were deplorable."

Plussat: "I was cleared for standby! Flight attendant at the stl gate is always friendly and willing to help! I love her!"
Miinukset: "I waited almost 6 hours on the phone the night before the flight to get on standby! Almost didn't get the flight! Was charged $50 only to not get on my next flight because it was over booked! Flight attendant was very rude!"

Plussat: "The agents at the gate were very efficient and the flight crew was attentive and pleasant."
Miinukset: "My seat area was not clean. The arm rest and the tray area had food? on it."

Plussat: "I liked that I was able to get able to get an earlier flight!"
Miinukset: "I don't like that I had to pay $50 extra dollars for standby on both legs of my flight! I am a very loyal delta customer and these past times flying I feel like my favorite airline is turning into the bad airlines delay everytime, problems with the plane fare prices too high! I'm starting to think about taking my business elsewhere!"

Plussat: "10 minutes early departure"
Miinukset: "There isn't enough seats in the gate area and sitting on the runway for 10 extra minutes we could have been early"

Plussat: "It was great and very roomy I felt like a movie STAR!!!"
Miinukset: "N.A"

Plussat: "The fight was delayed but they gave us complimentary drinks on the flight. Nice."

Plussat: "On time flight. Comfort seats"

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Flight on time, seats comfortable."
Miinukset: "For such a short flight no improvements are needed."

Plussat: "Great crew"
Miinukset: "Very old entertainment system"

Plussat: "Premium class is good value on the A380 but not quite to par on the older 777s"

Miinukset: "Waited for over an hour for trams to retrieve us from the aircraft."

Plussat: "Great crew"

Plussat: "There were lots of options for inflight entertainment"
Miinukset: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."

Plussat: "Crew was very professional, food options were excellent."

Miinukset: "Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Breakfast was tasty"
Miinukset: "Food choices not good for lunch/ dinner"

Plussat: "Quickness of flight."
Miinukset: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."

Plussat: "Kind and caring staff"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Food and entertainment was good."
Miinukset: "The flight was delayed over and hour and then we waited on the tarmac for about 45 minutes, all the while having to keep our shades open and the cabin was hot."

Plussat: "Efficiency"

Plussat: "Notting"
Miinukset: "Everything"

Plussat: "My husband and I both had recent knee surgeries so chose the LAST row of 2 seats 39 D,J for Max stretch room. We double checked our seats 19 hours before the flight, show up and the plane was switched we now have an aisle and a middle seat for the 8 he flight. Very stressful. Had to get up a LOT."
Miinukset: "Seat switxh"

Miinukset: "Very lethargic service and no serving of snacks in between meals"

Plussat: "Comfortable and clean flight, only 35 minutes."

Plussat: "Very room seats."
Miinukset: "They even charge for water."

Plussat: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"

Miinukset: "2 Hour Delay"

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Service was excellent"
Miinukset: "Food was served cold. They came back later and offered it hot, but it was way later."

Plussat: "Check in too long for drop off bag otherwise quick boarding, flight early and bagage delivered very quickly"

Miinukset: "Transfer at the Heathrow airport was such a hustle. Even though we had about hour and a half for transfer, take getting off board into consideration, we were on the run to our next gate for about 50 minutes without stopping, barely had a chance to use a restroom. Longer transfer period is needed most definitely. Also at least complimentary glass of water would be nice on the board."

Plussat: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."

Plussat: "everything else was fine"
Miinukset: "Food was not complementary"

Plussat: "Attention"

Plussat: "Your staff were truly excellent, helpful and engaging."
Miinukset: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."

Miinukset: "When trying to check in online the day prior, the British Airways system was unable to load my reservation. Upon arrival to the airport, the rather unambitious fellow at the check-in desk refused to look up my reservation and instead insisted that my flight was in fact through American Airlines. After waiting in yet another queue, I was sent back to British Airways, where it was confirmed that Iwas booked on the flight, but that it would be to late to check my suitcase. I am still at my city of origin in London as I write this review."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "There was sufficient too in seating. The crew brought water around several times during the flight."
Miinukset: "There was no welcoming/comfort packet. That would be a small cost, but makes people feel tended. I left my sleep mask and in-flight socks because I expected British Air to provide those things as they have before. The snacks were insubstantial. No nuts, fruit, or cereal bars; only fluff. The "pizza" was tough. Not a good choice for microwaving."

Miinukset: "My flight out of Houston was cancelled because of a hurricane and a week later I'm still begging Web Jet for a refund. I'm supposed to wait another week for them to get back to me."

Plussat: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."

Plussat: "I thouht that the seats were comfortable. When we boarded the Madrid to London flight, we were surprised to find that the aisle seats that we had paid extra to book had been changed, and although my husband had an aisle seat, I did not. On the longer flight from London to Seattle , we did both have aisle seats, which was important to both of us. We get up more frequently than many people to use the bathroom."
Miinukset: "There were a couple of women who were very cold, and there were no crew members in economy class who could speak Spanish who could respond to them appropriately to them. The attendants just kept saying, sorry, I don't speak Spanish. This seemed very surprising to me, as the flight connected a Spanish- speaking country to London!"

Plussat: "The airline boarded a little late, but that's typical in Europe. They gave lots of food for the in-flight meal. Several people didn't have their screens work, so they rebooted the system, and then it worked fine. The crew constantly came through with beverages."

Plussat: "Helpful crew."
Miinukset: "No food and entertainment which is expected for the short 2 hr flight."

Miinukset: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."

Miinukset: "Too many announcements over the intercom. Better to say 'hi' at the beginning and then only use the intercom to announce turbulence/etc."

Miinukset: "I was sitting in business class and the crew ignored the passengers for most of the flight. They sounded like they were having a party in the galley."

Plussat: "Cheapest ticket for international flight with two connections. Crew is great and plane is comfortable"
Miinukset: "Even before trip started, there were two changes to schedule and not for the better. On actual trip - flight delayed and caused a missed connection. One suitcase got damaged and one went missing... Overall not the best experience this time :-("

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Generous with drinks and snacks, ever courteous"

Plussat: "The flight on BA was nice and service was good. The food was acceptable. I liked their entertainment - lots of good movies and other things to watch."
Miinukset: "The connection in London - just one hour - was absolutely not enough. It takes 15 minutes or so just to empty a large plane. Then, if you have to make a connection from one terminal to the other, as we did, you rush to a bus that drives you all the way across the airport. At that point you rush to find yourself faced with going through security yet again. All this made us miss our flight and turned what should have been a 10 hour trip into a 24 hour trip. That is British Airways fault for leaving so little time to connect. When you book your flights, be sure to have an hour and a half at the very least - preferably 2 hours."

Plussat: "AA has domestic US mkt. monopoly - they don't care to improve. People will not stop traveling so take them for suckers!!!"
Miinukset: "On flight service"

Plussat: "The captain was very open about why we were delayed and when we were due to arrive. Each time our time slot got moved up he let us know."

Plussat: "The food service was frequent and surprisingly delicious for airplane fare! The plane was well-equipped and comfortable."

Plussat: "Food was great and the crew was friendly. Overall enjoyed the flight."
Miinukset: "The check in took way too long. Sat there for an hour to check in my luggage. I thought i might miss my flight but i was two minutes before takeoff."

Miinukset: "No alcohol was available"

Plussat: "Delicious pretzels and sparkling water."
Miinukset: "Horrible at customer service and those travelers with no status."

Plussat: "Clean airplane."
Miinukset: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."

Plussat: "Good service and great customer service"
Miinukset: "App functionality"

Plussat: "The ground crew is helpful in fixing our seats. Boarding procedures are smooth and overall journey is comfortable"
Miinukset: "the airline can provide more options for us to selecting seat at self help counter. Provide options for food. There are 2 vegan meals out of 3"

Miinukset: "Better snacks"

Plussat: "Nothing."
Miinukset: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Miinukset: "The wifi didn't work. No seatback everyone's screens, only a screen over there middle row of seats. Maybe update your 20 year old livery."

Plussat: "Help with check-in"
Miinukset: "More friendly staff on airplane"

Miinukset: "Thank reserved seats at time of purchase for a British airways plane and paid for extra legroom. When I checked in, I was routed to American Airlines and the seats were the same in the entire aircraft except for first class. Why did I pay and shouldn’t I get a refund?"

Plussat: "Trip was wonderful."

Miinukset: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Plussat: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Miinukset: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Plussat: "Quick boarding, smooth on time flight. Easy access to DC from Reagan airport"

Plussat: "The whole experience was stress free and comfortable."

Miinukset: "We booked our airline tickets at the same time and our seats were separate. This was the first time flying for my wife so she was very upset when we found out our seats were not together. We had to pay an extra $60 to have the seats moved to an exit seat."

Miinukset: "It was canceled and our trip has been delayed a day."

Plussat: "On time. No delays. Smooth landing"
Miinukset: "N/a"

Plussat: "Love seat space in aisle 8f. I remember that is a perfect seat for persons 6'3" or better. I got a chance to nap for about 1 hour, not normal for me. Very comfortable."
Miinukset: "Everyone was really good"

Plussat: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Plussat: "On time, non stop"
Miinukset: "New higher prices for less service."

Plussat: "No complaints. A smooth flight. Met my expectations. Would fly American again."

Miinukset: "I cancelled this flight months ago, yet it was still in your records"

Plussat: "Finish currently use were the most courteous and caring I ever was serviced by."
Miinukset: "Not much to recall"

Plussat: "The flight was equal to AA service I have had on a regular basis."
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Delays when other airlines with same destination did not have them. The constant asking if is move seats. No means no."

Plussat: "They delayed 5 times and we're never honest about departure time. Then lost my luggage. They told me that I will need to go back.to the airport to pick up the luggage which is unacceptable."
Miinukset: "See above"

Plussat: "The American Airways gate agent was very helpful fixing the problem that British Airways created. She went out of her way to get me booked on AA flights to catch my BA flight from London to Riyadh."
Miinukset: "My original flight was cancelled and the first available flight was 3 days later. BA booked me on the flight but failed to change my ticket from the original flight causing me to miss the flight from Kansas City. At the airport BA agent told me on the phone that I would have to wait 3 more days after I had already waited 3 days because BA canceled my original flight. Because of the flight cancelation I missed two days of work and because of the failure to ticket my following flight I almost missed a full week of work. The BA booking person seemed content that there was no way I could make it to Saudi prior to the end of the week. Fortunately, the AA agent was able to find a way for me to continue my trip on a later flight."

Plussat: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"

Plussat: "Courteous crew"
Miinukset: "The plane was tiny and old"

Plussat: "Everything was on time and great."
Miinukset: "Ever thing was fine."

Miinukset: "I sat at tha airport for over 9 hours before my flight left. Very poor communication and customer service."

Miinukset: "Flight was late. AA charged me for an exit row seat, but assigned me a non-emergency exit row window seat. Wi-if did not work."

Plussat: "Haven't left yet don't leave until today the flight was behind due to maintenance"

Plussat: "On time. Friendly."

Plussat: "On time"
Miinukset: "Dirty plane. DIFFICULTY hearing which baggage kiosk to use. Should have a board with postings"

Miinukset: "- The entertainment system was not working - needed few restarts - on many seats - Food - horrible - Air hostess dropped water on me - not a problem by itself as accidents do happen. However her comment was more annoying - no sorries - not apologies - just said - "oh it's just water - it is refreshing" - Seats pushback was almost broken - it would break your thumb to push the button and then almost stand to push the seat back. - This was transatlantic flight and you charge for liquor? It is not free - you have to purchase - They ran out of red wine (which was free) by the end of the first meal. Do you keep just one bottle for this big 777 fight. - Overall experience was horrible."

Plussat: "Our flight had a veteran who had received the Medal of Honor and the pilot and attendants took a moment to recognize him and it was sooo special and meaningful for American Airlines to take the time to thank this awesome individual!!! Thank you!!"

Plussat: "They were able to use the electronic boarding pass through the app which is nice. Boarding was really quick."
Miinukset: "The overhead bins didn't have enough space for carry on for everybody flying."

Plussat: "Friendly service"

Miinukset: "Small crew at Santa Fe airport so luggage took a while"

Plussat: "No issues. The whole trip went well."
Miinukset: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"

Plussat: "It was on time, crew was very polite and attentive."
Miinukset: "Nothing to report."

Plussat: "I like how they kept us updated on when the flight would leave"
Miinukset: "I didn't like that it took so long for us to actually get on the plane. My flight was supposed to leave around 4pm but it didn't actually leave till around 9pm so I had to sleep overnight when we landed in Dallas"

Plussat: "Flight was ok"
Miinukset: "They lost my luggage and I haven't gotten it yet"

Plussat: "Everything was smooth, even the getting through TSA process. I had minimal wait time."

Plussat: "The plane we new and amazing, loved all the extra features."
Miinukset: "There was nothing that I did not like."

Miinukset: "That my earlier flight was cancelled."

Plussat: "Excellent piloting (good driving) and communication during a torrential downpour. That's important. The two hours on the tarmac were unavoidable, so appreciated occasional comments about the storm and circumstances. Interesting parking. I didn't know a plane could pivot like that. Also, flying through cumulonimbus clouds was thrilling. Thank you."

Plussat: "We boarded, then left on the plane for an hour, then offered the opportunity to unboard, then required to unboard. We left several hours late and missed our connecting international flight."
Miinukset: "Everyone was anxious about missing connecting flights. It was a chaotic scene. The flight staff were clearly annoyed with all the questions they were getting."