Etsi halvat lennot reitille Oregon $[81-Suomeen

Miinukset: "More cushion in exit row seats."

Plussat: "Seat was average"

Plussat: "Crew and service was amazing"
Miinukset: "Paid $28 for internet and it didn’t work"

Plussat: "Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy."
Miinukset: "Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too."

Plussat: "Went very smoothly. Very comfortable."
Miinukset: "Can't think of anything."

Plussat: "Amazing crew and food and entertainment selection!"
Miinukset: "Honestly nothing it was perfect"

Miinukset: "On time flight"

Plussat: "Plane was clean & modern"
Miinukset: "More leg room"

Miinukset: "Stop charging for checked bags"

Plussat: "Seat 4 A. The flight attendant working first class was very attent"

Plussat: "In flight service was fast and well organized. The dinner was very good. Flight was turbulent free and no isues."
Miinukset: "The plane was at the gate but it took over an hour for international inspection and a long time for the plane to be cleaned."

Plussat: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Miinukset: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."

Plussat: "Flight attendants thank SkyMiles members by name at some point during the trip, very friendly."

Plussat: "Every seat had an entertainment screen, with a variety games, movies, or flight information available."
Miinukset: "The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet."

Plussat: "Crew was great"
Miinukset: "Hot in the plane and the landing was uncomfortable"

Plussat: "Yummy snack! Funny crew member who acknowledged seats in landing position are uncomfortable. Sing songy welcoming voices :)"
Miinukset: "Aww. The movie I wanted to watch wouldn’t play.."

Miinukset: "Comfort"

Plussat: "great trip and crew"

Plussat: "Direct flight on time"
Miinukset: "All good"

Plussat: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"

Plussat: "The crew members were excellent and efficient. Europe was fabulous."
Miinukset: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."

Plussat: "I was moved to an end Seat, as I was in constant leg pain."
Miinukset: "I was zitting against my Neighbor as the Seats are so narrow."

Miinukset: "I was placed on an earlier flight as soon as I arrived at the Portland airport. The flight was full, there was no room for my bag in the overhead bins. The bag was checked, not to just Seattle but all the way to Venice. Well, surprise, surprise, the bag was lost on the way to Venice. KLM does not allow enough time in Amsterdam for luggage to make a connecting flight."

Plussat: "Every Delta employee that we encountered was professional and pleasant"

Plussat: "The service was excellent."

Plussat: "Freemovies"
Miinukset: "No leg room"

Plussat: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Miinukset: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."

Miinukset: "I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!"

Plussat: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Miinukset: "In flight WiFi was inoperable for most of the flight making it hard to work."

Plussat: "Food"
Miinukset: "Leg room"

Miinukset: "Gate attendant was extraordinarily rude"

Plussat: "Crew fantastic"

Plussat: "Better seats"
Miinukset: "The seats"

Plussat: "Crew were good, flight on time, free drinks"
Miinukset: "Nothing"

Plussat: "Every flight was efficiently set for boarding. Flights arrived a little early both times. Great on-board crew!"

Miinukset: "Condition of the airplane"

Plussat: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Miinukset: "long lines through security"

Plussat: "Getting to the correct destination."
Miinukset: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Plussat: "Crew"
Miinukset: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"

Plussat: "The crew and the flight were all very pleasant. Highly recommended."
Miinukset: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."

Plussat: "Professional and efficient"
Miinukset: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."

Plussat: "Kindness and politeness, on time lots of explaining"
Miinukset: "Beyond seat space all was perfect"

Plussat: "Crew was wonderful"
Miinukset: "Nothing- good flight, I couldn't sleep but that wasn't your fault"

Plussat: "We didnt have food or entertainment because the flight was short."
Miinukset: "There was nothing that I didn't like."

Plussat: "Delta has a good business product. The entertainment system was good. The food was good."
Miinukset: "The business class crew struck me as distracted and putout to be there."

Miinukset: "I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!"

Plussat: "I trusted Delta to take of my clients; Delta usually did. Rather, the employees of Delta did. Now when I travel, I prefer Delta (when they aren't too much more economically). Let me change that to I used to prefer Delta, because the times, they are achanging. My home airport is Atlanta, I'm usually traveling to Seattle or Portland; Delta is king in those routes. There's more flight time options, and the entertainment available is better."
Miinukset: "Here's where the picky comes in. I downloaded the 'Go Go" wifi app beforehand. When I tried to connect I received a message that it wasn't available on my routes. Why couldn't they tell me that it might not work on my routes before they took my money? Further, why wasn't it available? It's not like I was going on a multi city/country trip, this was Atlanta to Portland non-stop. Then there's the 'Premier Seating". I opted for it on my outbound flight and received TSA Pre Check. I didn't buy the seating coming back; I did not receive TSA Pre Check. Coincidence? My fare was more than Alaska Airlines was offering it for, I paid for the wifi that didn't work, and in order to avoid the back of the plane, you must pay. So, I guess I'll be going to Alaska Airlines. They don't have as many flights, but I don't feel dinged for more money every time I turn around."

Plussat: "Long flight but smooth despite delays"
Miinukset: "Delayed by 2.5 hours."

Plussat: "Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded."
Miinukset: "Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats)."

Plussat: "No"
Miinukset: "Everything"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge"

Plussat: "My flight has been cancelled"

Plussat: "No problems. I was satisfied"

Plussat: "Beautiful airport, nice merchandise and merchants.flights on time."
Miinukset: "In Copenhagen I left my iphone in the bin during security check. Half an hour later i heard my name on P.A. system. The message was muffled and never repeated. I ran in circles trying to retrieve my phone and I got very poor assistance. I had to be deboarded an boarded again and barely made my flight. I was misinformed several times and ran around the airport with my hand luggage like a chicken without a head. Why wasn’t it brought to my gate? They had my info."

Plussat: "Quick"
Miinukset: "Basic travel, if you’re in the US, similar to what you’d find on Southwest. Bare bones but it’ll get you there."

Plussat: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Plussat: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Miinukset: "No food or even water"

Plussat: "One crew member was particularly nice and personable."
Miinukset: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plussat: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Miinukset: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Miinukset: "Flight was cancelled due to a bomb alert. No food or hotel compensation. Stuck in Copenhagen for a day and night."

Plussat: "Quite a contrast between international and domestic flights. SAS had a blanket, pillow, water bottle, and earbuds on each seat. We were served TWO meals including a full dinner. Flight crew was very polite and responsive."

Plussat: "Boarding was quick and efficient."
Miinukset: "Flight attendants were not friendly."

Plussat: "I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful."

Miinukset: "They take blankets away too soon so u freeze. Three hour delay and they only give u a voucher to buy a cup of coffee"

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "Good experience. Nothing extra-ordinary. Only complimentary tea, water and coffee."
Miinukset: "Flight arrived on time."

Miinukset: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Miinukset: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."

Miinukset: "Small, uncomfortable seats which is tough for a long fight."

Plussat: "The food was very good surprisingly"
Miinukset: "Again the seats are too tight and they should not be allowed to recline"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "1) on the plane, they announced a choice of two meals and I enquired why did I get one without choice and they told me the second choice was an option only for 'economy plus' !! That was a rude situation....I felt cheated and then insulted . 2) CPH - Nice : The breakfast or the included orange drink gave me an upset stomach and bad case of Hemorroides. 3) I accepted a glass of tomatoe juice and when I asked for a coke with my lunch , the stewardess said I had only right to one drink and would have to pay the rest....really ? - wine used to be free and now a glass costs $4...really ?? 4) I arrived at CPH airport for my transfer .. the flight was yet not on the screen but no one gave any instruction and no officials of any kind were around to enquire....a cleaning crew finally directed me correctly. 5) the security line in New York to board was ridiculously long...someone shouted to take off our smelly shoes...really ?? 6) most were directed to the right with four snaking unending lines to one security check . From time to time others were directly directed ed to the left where there was no line and option of two security checks. Half way through my wait , most were directed to the left and all who were 'late', were let out first to their gate. The whole experience before, on the plane and after was not worth the money...least of all a pleasant one."

Plussat: "the plane arrived"
Miinukset: "booking Boarding comfort Food service"

Miinukset: "Delayed, charged even for water:("

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "People were nice"
Miinukset: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."

Miinukset: "Staff was not properly trained in flight protocols."

Plussat: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"

Miinukset: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."

Plussat: "Introduce meals even to economy class"

Plussat: "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Miinukset: "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Much roomier than united"

Plussat: "I'm a super nervous flyer, and SAS did an awesome job with customer service, in flight service, the food was delicious and the drinks were great! I'll be sticking with SAS for future flights."

Miinukset: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."

Plussat: "The food is great, the flight attendants are great, and the flight is comfortable."
Miinukset: "There is little legroom unless you are in first class."

Plussat: "All of it."
Miinukset: "None of it."

Miinukset: "Disorganization and unpreparedness."

Plussat: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Miinukset: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."

Plussat: "The crew was very friendly and helpful!"
Miinukset: "There was a huge delay so i got to Haugesund 2 hours later than I expected."

Plussat: "Excellent customer service and very clean."

Miinukset: "Lost luggage"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "Love the fact that the plane was clean and new!"
Miinukset: "Wish we had more movies and more tv-shows,"

Plussat: "Crew was good. I didn’t eat anything"
Miinukset: "Seats were very cramped"

Plussat: "Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe."
Miinukset: "The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be."

Plussat: "Plenty of room, good entertainment"
Miinukset: "Some kind of complementary dinner, madness there’s no food on a long haul"

Plussat: "They cancelled our flight the day before our flight"
Miinukset: "Not having our flight cancelled the day before"

Plussat: "Really friendly flight crew, great talking with our kids."

Miinukset: "Short flight limited beverage choice, but pleasant underbooked flight."

Miinukset: "Seat comfort"

Plussat: "Straightforward and friendly crew."
Miinukset: "The layout of the terminal in Reykjavik is obviously under renovation, but they could still make it look presentable"

Plussat: "Fantastic free entertainment options"
Miinukset: "Seats & leg room could be more spacious for such a long flight"

Miinukset: "First time flying transcontinental without a meal service. Purchased a “pizza” that looked nothing like the picture. One drink service over the course of 7 hours. Brutal."

Plussat: "Courteous crew. Flight was on time."

Plussat: "Kind crew and comfortable seats in the exit row"
Miinukset: "No snacks"

Miinukset: "Delay in Philadelphia affected this score"

Plussat: "We were in an exit row....great legroom."
Miinukset: "Every food item cost extra. On a 7.5 hour flight I expected some food service. Overhead bins were cramped."

Plussat: "On time. Luggage arrived to destination."

Plussat: "Entertainment. Greeted with water bottles during boarding."
Miinukset: "Rude flight attendants. Beverage service came once over an 8 hour flight and the only food options you had to pay for. Not even a snack for that long of a flight."

Plussat: "On time"
Miinukset: "In flight service was not exist They charge high fee for the checked in luggage."

Miinukset: "I’m 5’4” and didn’t have any leg room & my small carryon didn’t fit under the seat. It was also way too warm. A free snack would be nice for the people who are on a tight budget."

Plussat: "The flight was relatively uncrowded and the selection of movies/shows/music was excellent."
Miinukset: "Far too many additional costs. This is the only overseas flight I've been on tbat did not serve a meal with the flight without paying an additional fee."

Plussat: "Staff were very pleasant. Happy there is now a direct flight from PDX to KEF"

Plussat: "Efficient travel from PDX to CDG European Union passport check/entry was well staffed and competent Pricing was competitive"

Plussat: "Nothing"
Miinukset: "No one at ticket counter in Portland OR; it was closed. I was late - my fault, but there was no one there to help, answer questions or be of service. The on-line information was inadequate re airport arrival time. I used a third party carrier which I will not do again."

Plussat: "The entertainment options on board of this plane are great. Kids are welcomed with a bag with toys and crayons."
Miinukset: "The crew is not particularly caring. They are nice but we travelled with a toddler and the seat rests in between seats don’t lift. Try to let a toddler sleep on a single seat... They offered no help. The plane was too hot when we were boarding. Their commercials for Iceland are relentless."

Plussat: "Good price, staff was friendly and accomodating. Free in flight Wi-Fi and entertainment."
Miinukset: "There was no food provided for the length of flight."

Plussat: "Moved to emergency row, lots of room"
Miinukset: "Very dry in the plane, hard on my sinuses"

Plussat: "The seat was comfortable and there was enough space and It was clean. I enjoyed the short films about activities in Iceland"
Miinukset: "The food offerings were cold, dried out and expensive. I had brought me own so it was ok for me. 2 beverages services on a 7.5 hour flight seemed not enough"

Plussat: "Nothing"
Miinukset: "We boarded the plane and sat on the tarmac for 1.5 hours before having to disembark due to a mechanical failure. We were told by the Iceland Air supervisor inside the terminal that no one would miss their connecting flights. Not true. We were also told that if anyone did miss a connecting flight, everything would be taken care of and ready to go once we reached Iceland Not true. The crew didn't hand blankets out to everyone who needed one. A single beverage was offered for an almost 8 hour flight. No snacks or meals. The attendants were the least friendly and helpful of any I've experienced. They didn't make sure bags were stowed. They didn't check to make sure seat belts were on. I don't even know why the airline bothered with attendants. They did nothing."

Miinukset: "I wasn't on their passenger list. Wi-Fi is expensive for how unreliable it is. Sometimes it works flawlessly, sometimes it doesn't work at all. They also lost my luggage. Overall, a very poor showing."

Plussat: "Entertainment system Restrooms"
Miinukset: "Paying extra for food and beer"

Plussat: "Friendly crew, punctual and organized boarding, ontime departure and arrival. Quick luggage."
Miinukset: "First class seats don’t adequately recline to make sleep more comfortable."

Plussat: "A passenger that I was going to sit with had an obvious head cold or flu. Due to my own medical recommendations, I calmly asked a flight crew member if I could change my seat. I was helped nicely, no big deal. Thank you So much!!"

Plussat: "Connecting flight on Finnair albeit from Oslo, Norway, delivered as promised. On time departure and arrival. What a relief. Too bad Icelandair ground ops did not get our luggage on board. No surprise there. Lost valuable vacation time and money tracing and recovering our possessions."
Miinukset: "From delayed departure from Dulles to hot airplane, cramped seating, minimum service, late arrival in Reykjavik and 19 hours of constant gate changes, nothing went right for the airline and the hundreds of frustrated passengers. Waited from 0730 Saturday to 0300 Sunday to continue to Helsinki. 5 unexplained flight delays and last minute gate changes before flight being cancelled and rescheduled. What has happened to Icelandair?"

Plussat: "Service was great, plenty leg room, restrooms were kept clean for the entire flight."

Plussat: "Non"
Miinukset: "Non"

Miinukset: "My final flight and I was going to finally get some food. Only to find that without a major debit or credit card that wasn't happening. I needed to pay for my breakfast and cash was not acceptable. In addition to a massive overflow of parents going through passport control and neatly missing my flight I was quite unhappy"

Plussat: "Thanks for offering food on a relatively short flight."
Miinukset: "Need more vegan items"

Miinukset: "No leg room"

Plussat: "Kindness and flexibility of staff with health concern."

Plussat: "I took an Icelandair flight a few years ago and this time around I noticed that the entertainment system had been significantly upgraded. The food options were a bit better too. All for purchase online, but, actually, pretty reasonably priced compared to what buying a sandwich, for example, costs at a grocery store in downtown Reykjavík. Also, all the staff were friendly and helpful."

Miinukset: "The boarding process was interesting - because our flight was late getting in, I thought we would miss our connection but the passport control was quick and easy and then our flight left late so there was no need to rush"

Plussat: "Great crew and entertainment."
Miinukset: "Flying across the ocean and not even peanuts given as complimentary. :/"

Plussat: "On time"
Miinukset: "My luggage got ripped/torn. The Glasgow ground staff was not helpful. Left with a torn luggage bag."

Plussat: "Overall the flight was ok. Crew was nice, entertainment was decent."

Plussat: "Cost was good."
Miinukset: "Not enough water served. Minimum serve."

Plussat: "Upgrading to Comfort Plus provided a more comfortable seating for the long flight. Service crew was good. Plane was clean."
Miinukset: "Movie selection was mediocre. Food selection was okay, but could have been better."

Plussat: "Leg room was better than most airlines (which is a big for me as I am nearly 6'3" or 191.5 cm). The service was generally friendly and good."
Miinukset: "There aren't anymore customary meals - you must pay for literally everything on the flight (except water). Moreover, the prices of everything are generally what you would expect - high. Though I cannot complain too much as the overall price of the flight was generally very good."

Miinukset: "First time for an international flight where we weren't given food. Not even a snack. That's a bit ridiculous to me. Everything else was okay."

Plussat: "The flight wasn't too full."
Miinukset: "There was not enough food/meal options. It was mostly just overpriced snacks."

Miinukset: "Didn't like the disorganization - didn't call passengers by rows or any other system - didn't like taking the bus to the tarmac"

Plussat: "Even though the flight was so inexpensive, nothing was skimped on. Though there were no complimentary food options, all entertainment was free!!"

Plussat: "Crew amazing yes. Seat comfortable."
Miinukset: "None for now!"

Plussat: "Crew was good. Seats comfortable."
Miinukset: "The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,"

Miinukset: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"

Plussat: "Friendly crew"
Miinukset: "Food was terrible. Aircraft not clean. Almost 2hrs delay."

Plussat: "On time."
Miinukset: "Seat spacing is awful."

Plussat: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Miinukset: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "On time, all the staff were lovely at the terminals and on the plane"
Miinukset: "All goid"

Miinukset: "Seat clearance not good"

Plussat: "Cancelled"
Miinukset: "Cancelled"

Plussat: "Nothing! Absolutely nothing!"
Miinukset: "My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Miinukset: "worst food on a plane in 30 years cancellation of flights frustrating"

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "The service was the best you could ask for"
Miinukset: "NO WIFI!!!"

Plussat: "The crew was very nice. The entertainment wasn't bad there was a pretty good option of movies and shows."
Miinukset: "The food was gross. The curry chicken I got looked like paste over disgusting rubber rice. The breakfast didn't taste great either. It gave me stomach pain."

Plussat: "The crew was pleasant and the hot dinner and light breakfast were good."
Miinukset: "The seats were very cramped in economy. There was very little room to move in our seats, and the knees of the fellow behind me were against the back of my seat."

Miinukset: "Couldn't check-in online. Website said to go to airport and talk to staff - should have said: "invalid passport, get new one!" That would have been so much more helpful. Substandard food, especially 'breakfast'"

Miinukset: "BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up."

Plussat: "The crew was very attentive, serving food, drinks and water very often"
Miinukset: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."

Miinukset: "I never actually was able to go because British airways canceled my flight the morning of."

Plussat: "Everything; crew was accommodating and friendly; food was good; crew offered liquid refreshments throughout the flight; crew demonstrated concern for our comfort."
Miinukset: "Nothing; everything was excellent"

Plussat: "The flight attendants were nice. The food was actually tasty."
Miinukset: "The flight was very bumpy and the landing not pleasant. The pilots and crew didn't give any warnings to prepare you for it. The seats are uncomfortable and too close together."

Plussat: "The entertainment was surprisingly good."
Miinukset: "The seating was tight."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Crew was pleasant"
Miinukset: "Many lengthy transfers at Heathrow. Exhausting."

Miinukset: "My bag was missing for five days back in Chicago."

Miinukset: "I have to pay for water?????"

Plussat: "Comfortable and classy."
Miinukset: "No comment"

Plussat: "Nothing"
Miinukset: "Customer service"

Miinukset: "Short haul flights food not served and need to be purchased"

Miinukset: "Seating space are cramped."

Plussat: "staff was very friendly."

Plussat: "Great flight, nice and short. Great crew, very helpful"
Miinukset: "No entertainment on the flight and the seats were much smaller that I expected."

Plussat: "Service, efficiency, speed, accuracy, attentiveness."

Miinukset: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."

Plussat: "The updates"
Miinukset: "Paid extra for seats that I did not get"

Plussat: "Comfortable leg room"
Miinukset: "Did not offer drinks frequent enough"

Plussat: "Nothing really. Except the general BA at T5 which is fine"
Miinukset: "Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club."

Plussat: "The crew on the plane was super nice. They tried their best to keep us entertained, and hydrated in a hot environment"
Miinukset: "The plane didn't leave OMA gate for over an hour. A repair needed to be made, and there was a huge long delay in getting a hold of maintenance to fix it. Then there were problems with the fix. Once it was finally fixed, the paperwork had a mess up. We didn't leave until at least 2:52 pm. Then, when we landed, the elevator for the luggage that was valeted stopped working for 4 minutes. I was nearly late to my connection to Paris. Instead of a 1 hr 55 min layover in DFW, I had 7 minutes from the time I finally got my suitcase to the time I got to the other terminal to board."

Plussat: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "The crew were ok, nothing really to comment on bad or good."
Miinukset: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."

Plussat: "Back facing window seat, flat bed, great service, good food, arrival on time"

Plussat: "The flight arrived early"
Miinukset: "Nothing"

Plussat: "Everything"
Miinukset: "Everything"

Plussat: "safety was excellent"
Miinukset: "Would have preferred fruit on plane or a nice salad. Landing was extremely painful to my ears. Too much cabin pressure."

Miinukset: "Good entertainment choice but terrible touch screens"

Plussat: "As a first time flight using BA, I was very impressed, and felt I received good value for money."
Miinukset: "I did not like the policy of paying to assign yourself a seat ($51 per seat) unless you do it online 24 hours prior to your flight - which I chose to do. I understand in the current business climate of paying for better seats, but nickle and diming plain Jane economy seats is unacceptable."

Plussat: "Enough leg and seat space for coach. Timely, easy boarding, clean airplane."
Miinukset: "Entertainment screens (though good selection for iPhone entertainment) , ability to charge phone."

Plussat: "Very accommodating crew as we were traveling with my elderly grandmother."
Miinukset: "Nothing really"

Plussat: "Crew"
Miinukset: "Decaf tea"

Plussat: "Leg room"
Miinukset: "Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize."

Plussat: "Flight was mostly smooth."
Miinukset: "Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Crew seemed friendly and considerate"
Miinukset: "Flight from SLT was delayed by weather, so our flight left almost one hour late."

Plussat: "The crew did a great job."
Miinukset: "Seating is very uncomfortable."

Miinukset: "Flight had a/c that didn’t cool - everyone was incredibly hot and complaining. Flight delayed for an hour and a half with no reason."

Plussat: "amazing seat and awesome crew couldn't ask for more"

Plussat: "Arrived early with great service which is most important when flying."
Miinukset: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."

Miinukset: "Bigger seat"

Plussat: "The most cramped seats ever"

Plussat: "WiFi"
Miinukset: "Had to take shuttle to other side of airport which took over an hour. Very very poor experience. Also, Seats had no room pull down table."

Plussat: "The flight crew was terrific, and the pilot provided good information on the cause of the delay, and expected deoarture and arrival."
Miinukset: "We were 80 minutes late leaving Portland. Fortunately I did not have a connecting flight and the late arrival was a nuisance and not a problem."

Miinukset: "The flight crew from PDX to CLT were not very customer service friendly. I was quite underimpressed."

Plussat: "Landed safely and on time. Crew was nice."
Miinukset: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."

Plussat: "Everything was ok."
Miinukset: "very little service"

Miinukset: "Seats are really uncomfortable. My lower back hurt by arrival time."

Plussat: "Quick boarding"
Miinukset: "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."

Plussat: "N/a"
Miinukset: "Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me."

Plussat: "TSA PRE√ went fast and easy."
Miinukset: "Seats are miserable to try to sleep on an overnighter."

Miinukset: "Not BA's fault, but I didn't like the long flight. I liked the pillow and blanket provided."

Plussat: "Overall solid flight"

Plussat: "Nice flight once we finally boarded!"
Miinukset: "Flight was late causing me to run for my connecting international flight in LAX."

Plussat: "Crew was nice."
Miinukset: "Ran out of sandwiches on PDX to CLT leg. ☹️"

Plussat: "Nice clean plane prompt w drinks and food great attendants"
Miinukset: "Nothing. All was excellent"

Plussat: "I liked the inflight entertainment."
Miinukset: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."

Plussat: "Entertainment and meals"
Miinukset: "Crew could of been friendlier"

Plussat: "Once in the air things went well."
Miinukset: "We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room"

Plussat: "The movies were great. Staff wonderful, accommodating."
Miinukset: "I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary."

Plussat: "Very efficient crew. Pleasant enough"
Miinukset: "Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)"

Miinukset: "Holding pattern over Dallas for 45 minutes."

Plussat: "Ticket agents at all airports were helpful and very considerate."
Miinukset: "We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with)."

Plussat: "Nothing"
Miinukset: "Every single bit. Was horrible and the crew was just aweful."

Miinukset: "Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago."

Plussat: "Friendly staff ice landong"
Miinukset: "No leg room & I am only 5'6' & slim."

Plussat: "."

Plussat: "Timeliness"
Miinukset: "Nothing"

Plussat: "Entertainment and great beverage options"

Plussat: "Comfort, convienience. Great service. Will fly again."

Plussat: "The switch up w amaerican air Can't find flight for check in no one is on the phone over night. Finally figured out the prob. Did like amer air And all the shuttling. Chaos"

Plussat: "Comfortable seats"
Miinukset: "Lack of entertainment and no free WiFi. Also food choice was not the greatest"

Plussat: "Pretty comfortable"

Plussat: "I like that they had a TV show showing at no extra cost"
Miinukset: "The seats were so uncomfortable, I've been on planes before but after an hours I couldn't get comfortable at all."

Plussat: "Nothing"
Miinukset: "Ticket agent would not let me pay for up grade was first flight for me to fly with my wife she sat in first class while I was at the back of the plane!! And there was a seat available for me in first class he just wouldn't let me have it I would not recommend American to any one"

Miinukset: "Numerous delays and disappointments. Two delays before boarding. Another long delay after boarding waiting for paperwork to be completed. Long taxi period. Waited over half hour for baggage claim conveyor to start rolling."

Plussat: "The in flight attendants were very helpful. They never got upset with anyone when I got walked passed my seat while boarding and had traffic backed up while boarding.Such a pleasant flight. I would rather fly American Airlines than spirit, United."
Miinukset: "The only thing I can say I didn't like was the vents did not blow the air condition hard enough. .."

Miinukset: "Flight was delayed"

Plussat: "The flight, attendants, timeliness"
Miinukset: "Unable to check in unless paying extra for only available seats. At DFW was scolded for nit checkibg in sooner and was assigned "the last seat" because of overbooking. Same today trying to check in JAN to DFW. Must pay extra or wait untill get to airport.Reserved months ago. Assign seat upon reservation!"