Etsi halvat lennot välille Pariisi Charles de Gaulle - Oulu

"Awesome!"

Miinukset: "Not losing my luggage"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Miinukset: "My headphones didn’t work"

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Miinukset: "Boarding was delayed. Missed the connection flight."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Friendly crew. On time. Clean. Comfortable."
Miinukset: "All was fine."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Miinukset: "Nice crew. Basic services. Early arrival."

Plussat: "Service was good"
Miinukset: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Miinukset: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."

Miinukset: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Plussat: "Nothing"
Miinukset: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Miinukset: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "There was plenty of room and the food was good."
Miinukset: "Can't think of anything I didn't like"

Plussat: "Plenty of food to eat. Snacks and lunch"
Miinukset: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "The flight came on time and arrived in Chicago on time. The crew were friendly."
Miinukset: "The sound was out on my chair, so there was no sound to the movies. The food was really kind of junky and I decided against eating most of it so I wouldn't make myself sick. The meals could really do with more produce and a few more vegan options."

Plussat: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Miinukset: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Plussat: "The onground staff at CDG was nice. The bus ride to the planes was not."
Miinukset: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"

Miinukset: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."

Plussat: "Crewmembers were professional and nice!"
Miinukset: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."

Plussat: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Miinukset: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Plussat: "Departed on time and arrived early. What more could you ask for?!"

Plussat: "Nothing"
Miinukset: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Plussat: "Crew was very nice"
Miinukset: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"

Plussat: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Miinukset: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Plussat: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Plussat: "i got there 45 minutes before my flight and boarding crew of american airlines did everything for me to make my flight"
Miinukset: "boarding crew and flight crew"

Plussat: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Miinukset: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Plussat: "Great flight"

Plussat: "I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg"
Miinukset: "I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg"

Miinukset: "The food could have been a bit better."

Plussat: "Free food, against expectation"

Plussat: "The flight was perfectly fine. The crew was good."
Miinukset: "There was a 2 year old child in front of me bouncing in the seat and screaming the whole trip while the mother and father watched movies and played games.with their headphones in. Ignoring the 2 year old boy completely. Then we sat waiting 50feet from the terminal for 30 minutes and an hour 4 luggag"

Plussat: "The crew was nice but strict, which I guess is a good thing. The seats are decently comfortable."
Miinukset: "The seats are very narrow so it feels tight even for a smaller person like me. There is no meal served on this 7-8 hour flight, unless you pre-purchase one online when you buy your ticket or the weeks leading up to the flight. You can purchase snacks, but they take over an hour to be delivered."

Plussat: "Frequent services."
Miinukset: "Better reclining seats"

Plussat: "The crew was amazing. They went above and beyond. I love traveling with Norwegian Airlines"
Miinukset: "Everything was perfect."

Miinukset: "Could have been on time. Boarding and deplaning could have been managed better."

Plussat: "We liked VERY LITTLE ... we will never fly Norwegian AGAIN... I will look for a different airline plus, I will tell anyone I can not to fly Norwegian Air period !!!"
Miinukset: "NO, THE CREW WAS “NOT” AMAZING !!! They were VERY UNFRIENDLY... if you ordered food in which Is RIDICULOUS YOU PAY for EVERYTHING even a SODA in the first place. It is delivered with ZERO customer service!!"

Plussat: "Crew was wonderful."
Miinukset: "Freezing cold. Entertainment was limited. Airplane food is what it is."

Plussat: "no"
Miinukset: "more attention by crew, were not very friendly and did their best to ignore you"

Plussat: "The crew and flight were fine."
Miinukset: "I was very unhappy with getting charged for a bag I had as carry on. On my return flight I was forced to check in the backpack and charged. Also once we landed we had to wait an additional 30 mins on the plane because the person in charge of the gate was late."

Miinukset: "Our flight from VCE to CDG was delayed 30 minutes and the flight from CDG to FLL was early. We missed our check in by TEN MINUTES and were not even allowed to pass the security to speak to someone at a counter. We were told with ZERO empathy that we lost all of our money from the previous flight and we needed to buy another ticket. VERY EXPENSIVE TICKETS. The only VERY EXPENSIVE tickets available had a 6 hour layover IN MOSCOW. This was such a horrible experience. What a way to end our honeymoon. You have utterly destroyed something that was supposed to be a wonderful experience."

Plussat: "We didn’t get to Paris because our first two flights were delayed and our third connecting flights left 30 minutes early. I’m beyond disappointed with the services provided. We tried to book an additional flight to make our trip and that flight was cancelled as well. We are beyond upset of moneylost"
Miinukset: "Help your customers when they are stranded!!!!"

Plussat: "The outstanding overall impression, quality of the brand new 787, the crew the amount of entertainment , the noise level, the friendliness and professionalism of the crew , the washrooms , the gate access ( even though CDG and the personnel there is an absolute nightmare - screaming agents)"
Miinukset: "The food to order did run out fast ( sandwiches) if you could please consider Cary on a few more going forward. Thank you."

Miinukset: "WiFi wasn’t working and video monitor was temperamental."

Plussat: "The crew was rude. If my boarding pass was checked at gate why I need to show it again when I’m at the door of the plane. I told them my seat."
Miinukset: "Also I paid to select seats and I didn’t get the seat I selected"

Miinukset: "If you stop having food to buy, you should have extra meals to take care of passengers who ask for it."

Plussat: "Absolutely nothing - I will probably never fly them again."
Miinukset: "The coldest plane ever! Using my outdoor jacket and still cold! No ac on but very cold! I think is because they are renting blankets at $5 - ridiculous. Food: nothing! If you prepay then you get meals, water and coffee, if not you’re ignored! You can order from the snack bar at $3 a water!"

Miinukset: "Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available."

Plussat: "Norwegian offers great value and a fair amount of legroom."
Miinukset: "However, they need to fix their boarding process. My partner and I were flying from CDG to Boston and had 3 hours for a layover. We figured that we'd check in, get a sandwich and use the restroom, but that didn't happen. We stood on line for over an hour to check our bags! The rest of the airport was also busy, so we spent the rest of our time in passport control and security. I had a similar experience when I was leaving the states, where I spent an hour checking in my luggage. Please, Norwegian, there are solutions to this check in problem and I think you need to find them."

Miinukset: "Typically an international flight that cost 1000+$ would come with food and drinks, given that they cost next to nothing compared to the ticket. But apparently for Norwegian one has to purchase food and drinks on top of the ticket, otherwise you don't even get served water in a 7 hour flight, which is completely ridiculous. Do you really the 2$ from a passenger for some water? Btw, I pre-purchased food and water. It's the fact that the people who sat next to me didn't get served water when I received food and drinks that made me very uncomfortable."

Plussat: "All personnel very nice and helpful, for the most part."
Miinukset: "No wifi on a new plane? Unacceptable and would cause me not to fly Norwegian Air again. Seat room was barely acceptable for an 8 hour flight. Really not comfortable. Also, the prices for food were outrageous. Our flight TO EUROPE was delayed for well over an hour due to an equipment problem. You can do better!"

Plussat: "It was a non-stop flight from {Paris to Fort Lauderdale and it was not expensive. The plane was new and the crew were fine."
Miinukset: "I went online and paid for my seat upgrade and also for my luggage...fair enough for a cheap flight. NOWHERE ONLINE WAS I WARNED THAT YOU HAD TO PREPAY FOR FOOD. I arrived on board and they are reaching over me to serve others their hot meals. Not even a glass of water. I tried to order from their canteen and the food was sold out after a few hours... "Sorry Sir, limited stock" what?? It's a ten hour flight and you bring limited stock? This is the national carrier from Norway, supposedly one of the best countries in the world for quality of life???"

Miinukset: "I’ve never been on a 6+ hour flight that did not feed you, or at least supply you with snacks and water/soda!"

Plussat: "The screen to watch movies and TV on every seat is the best"
Miinukset: "I can’t think of anything that disappointed me"

Plussat: "The price of the flight could not be beat but you have to pay extra for EVERYTHING else, except videos. Entertainment selection was OK. They want to charge you for headphones so I brought my own. They play a snack bar promo on the screen before every show, so I just unplug through it. The video and audio quality is pretty good."
Miinukset: "You do not even get one checked bag free, it will cost you plenty. They changed our flight's boarding gate but took far too long before letting anybody know. The sign at the gate said departure would be on time but it was actually very late, and they never updated the departure time, they kept us standing in a crowd, shoulder to shoulder like cattle. There was a huge line waiting for hours in the overheated departure gate, everybody soaked in sweat. Only enough chairs for a couple dozen people, old folks fading. On board they ignore you completely, as though you were invisible, unless you have pre-ordered a meal. Press the button for an attendant, none will come. No drinking water available unless you go to the back and ask for it. If you ask a flight attendant for water she will tell you to wait for the cart, then ask again, but to the cart pushers you are invisible unless you have one of their meal boxes on your tray table. Extremely uncomfortable, very narrow seats. You have to pay extra for a pillow or a blanket. This is an airline for masochists who are happy to choose misery in order to save a few bucks. Now I know."

Plussat: "The staff was nice and friendly."
Miinukset: "I did not receive any communication regarding the flight delay. I made it to the airport 2.5 hours before the flight to be safe and was told upon check-in that the flight was delayed for 3 hours, which then became 4 hours. I did not receive any communication from the airline. There were no explanations as to why our flight was delayed. Also, we were given 12 euro food voucher for each passenger. There was only one cafe in the area after security check and they did not accept the food voucher for actual food. They would only redeem our food vouchers for water, juice, sodas, desserts and, for some reason, only tuna sandwiches. A lot of passengers were visibly upset because the cafe only had one person on staff, the line was over an hour to order and then we were told it was not redeemable for sandwiches, salads, beer or wine. Also, the boarding process was chaotic and they did a poor job communicating which sections they were boarding and people started to form multiple lines. The in flight entertainment was pretty bad. Movies were very limited compare to other airlines. Overall, the whole experience was disastrous. I don't think I will be flying Norwegian again. I would rather pay a bit more for better service."

Plussat: "Nothing The Norwegian is a low fare charter flight I was not aware that it was a known fact and payed for business and got regular economy"
Miinukset: "The airline is a no name charter The seat belt wasn’t functioning Food was served from a box/ horrible It was late more than 8 hours"

Miinukset: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"

Miinukset: "I PAID for food and never got my food. I booked my ticket in February and sat at the end of the plane near the bathroom and those were not the tickets I selected. My wife wanted water and a blanket and they charged us for both and never gave her either one. The worst flight ever. I will now reconsider using this airline"

Plussat: "Flight and accommodations in premium."
Miinukset: "This particular boarding was a fiasco. Since it was my first flight with them, I don’t know if this is the norm or an exception. However, the lack of explanation for the delay in the boarding line into the aircraft was inexcusable."

Plussat: "The price was too good to be true, and it was."
Miinukset: "I flew Norweigan round trip to Paris from NYC in May. I knew that it was a budget airline, but I've never seen such horrible service. If you like chaos and being treated like a second class citizen, this is the airline for you. Upon arrival at the airport, we were not able to check our bags at check in (you have to pay 80 Euro and go upstairs to do so). When we asked the staff at the front desk, they were blunt and rude and looked at us like we were crazy for even asking to check our bag. At boarding, they called group A to board at a different gate, then proceeded to make everyone stand for the next 20 minutes before giving us the update that they would need another 10 minutes to give us an update. The terminal was so small no one had any room to move or find out what was going on. During the flight, the only in flight entertainment was the map, Titanic (in French), and Wonder Woman. The rest of the channels either didn't work or didn't exist. The flight attendants only spoke to the people who pre-purchased their meals, so don't expect them to acknowledge you if you didn't buy anything. We weren't even offered water on a 7 hour flight, you had to get the attention of the flight attendant so you could purchase water."

Miinukset: "No wifi, no outlets, no entertainment, no food service, no way to buy food if not included in your ticket The 747 was operated by Wamos Airline and the plane was absolutely dilapidated. The entertainment system was from the 80s, did not function, but I was able to see a blurry image on the screen that said "Malaysia Airlines." The crew were in Wamos uniforms so the connection to Norwegian was completely unclear. The armrest next to mine had fallen off and the life preserver in a row near me had fallen out of the seat. If the interior of the airplane was in such shocking condition, I had to only pray the engine was in better shape. Truly, I wondered if I was part of an elaborate punk the entire time. Flight was delayed on the runway for two hours and then getting to the gate for a half hour. And yet still no food."

Plussat: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Miinukset: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."

Plussat: "Absolutely the worst airline I ever flew with. . when I originally purchased my ticket on kayak . I did not know that I had to prepay for the food . I was stuck on a 9 hours flight . when they were serving the food . my only choice is to order from the snack-bar the prices were astronomical like 3 dollars a coke . I told the flight attendant that I was taking medication and I need to eat some real food . she did not barge and did not offer to check with other flight attendant . even where they were serving coffee , they told me the exact same thing . finally one flight attendant gave me a cup after insisting ."
Miinukset: "the fact that that this airline did not serve food this was a 9 hours flight . the movie had a very poor selection . the flight attendant were not friendly at all and very blunt . you had to pay for the earphone 3 dollars even for the blanket . they charge you 5 dollars this is absolutely ridiculous mostly for a really long flight"

Plussat: "Plane was clean and modern with tv for every seat"
Miinukset: "Meal was not included in an 8 hour international flight. Even a water or snack was a price."

Plussat: "Crew was great. Very nice."
Miinukset: "Guy next to us was vaping and moved his seat from row 32 to be in our 18."

Plussat: "Nice big plane."
Miinukset: "No WIFI, no water for free for an 8 hour flight and limited entertainment. Come on its 2018 get it together. Jet Blue and emirates are my top favorite."

Plussat: "The price was good for a round trip flight. The movie options are good as well. The crew was okay. This was a full flight and no one went above and beyond for guest service but no one was rude."
Miinukset: "The boarding process was extremely disorganized. The original time to take off was 3:30 (15:30) we didn’t take off until 4:45. It took 45 minuets to board the plane. Everything on this flight you have to pay individually. This is an 11h 30 m flight and bags are not included and a meal is not included. Even a small bottle of water, or coffe or juice will cost you $3.00"

Plussat: "The price was great but did not realize I needed to pay extra for luggage (a small suitcase) and there was no service for drink or food unless you pre ordered a meal. So good to know! Check in leaving JFK was pretty long and not so smooth but all went well! Intertainment was fine and seats comfortable!"

Plussat: "Good leg room"
Miinukset: "Very expensive baggage. Don’t like the food policy"

Plussat: "Lots of empty seats, fancy new computer thing in the chair, good movie choice"

Plussat: "Plane super modern, speed of crew, comfort"
Miinukset: "Weight limit on the carry on"

Plussat: "Nothing"
Miinukset: "I never got informed, neither by the airline company or booking company that I had to order my meal 3 days prior to the flight if I wanted to be served a meal. Paying for tea or coffee is just outrageous. Crew does a minimum requirement and isn't even nice when you are just asking for a glass of water once throughout the entire flight."

Miinukset: "BEWARE BOOKING NORWEGIAN THROUGH K A Y A K. Norwegian is the only airline that does NOT allow travel agencies to access reservations — meaning should any issue arise, the travel agency will be calling the same Norwegian line that you would, with even less power than you would normally have yourself. Never fly Norwegian if you don't like the sound of 8 hour delays and lost baggage that require a rescheduled flight home — because they will insist on charging you exactly what you paid for the first ticket, claiming there's a "fare difference" when in fact there is none at all. Outright. Theft. Phone operators will not transfer you to their supervisor; online request for problem resolution has not been answered in over two weeks. If you think nothing will ever go wrong with air travel and you want the cheapest seat possible, fly Norwegian every time."

Plussat: "The crew was lovely. The seats were comfy. Broad movie selections. The overhead space was probably the best part."
Miinukset: "The single thing that made me never want to fly this airline again was that we were not offered a single drink. Not even water. The only people allowed to have a drink were those that preordered food. I wasn't aware I needed to do that and have no problem ordering food onboard (which I did) but to be completely over looked for even a cup of WATER? It was quite humiliating to not even be looked at unless I was someone that preordered food. I just don't understand that at all. Even on a 30 min flight to Akron I get a water or soda or coffee. This was an 8 hour flight!"

Plussat: "The comfort of the plane"
Miinukset: "You would have to allow at least 1 baggage to be dispatched and give a water"

Plussat: "Staff on board was friendly. Flight was smooth"
Miinukset: "When called ahead to book vegetarian meal, wait times were so long I gave up. No meal accomodations were made. Touch screen on in flight monitor didn't work Arrived early but waited on tarmac in front of gate for 1 hour!!!!"