Etsi halvat lennot reitille Ranskasta $[15452-Ouluun

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Miinukset: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Plussat: "The crew and service were welcoming, caring and attentive"
Miinukset: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Plussat: "Crew great."
Miinukset: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."

Miinukset: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "I was not allowed to board the flight and made to wait for 4 hours at the Paris airport. This is extremely disheartening and frustrating to say the least. I would want to rescedhule my upcoming flight to avoid such inconvenience."

Miinukset: "My headphones didn’t work"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"

Plussat: "Blueberry juice! I is now my favorite juice."
Miinukset: "The food was way overcooked!"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Service was good"
Miinukset: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Miinukset: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "There was plenty of room and the food was good."
Miinukset: "Can't think of anything I didn't like"

Plussat: "Plenty of food to eat. Snacks and lunch"
Miinukset: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Not much."
Miinukset: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."

Plussat: "Because of the delay taking off and refueling, they provisioned for an extra meal service. Choices were limited, but the food was decent. Crew was generally cordial and efficient. Even though there were only 13 empty seats, they made an effort to find us a place with an empty seat between us."
Miinukset: "We were stopped and grilled by AA personnel as if we were potential terrorists, even though we had TSA Pre-check clearly listed on our boarding cards. flight was 1 hr delayed boarding. Since the plane was a 747 and there were stronger than average headwinds, we had to stop in Bangot to refuel. Net result: 2 3/4 hr late arrival."

Plussat: "The crew did an excellent job definitely went beyond good service, I enjoyed the food and they came often offering drinks. It was probabky my first long flight I wasn't thirsty at all. Overall I was very happy with my trip hope thank you!"
Miinukset: "I got slightly cold at one point and wished the lights were I little lower but I understand why the weren't."

Plussat: "Food and crew"
Miinukset: "Nothing"

Plussat: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Miinukset: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."

Plussat: "The onground staff at CDG was nice. The bus ride to the planes was not."
Miinukset: "Entertainment system does not work. Since this is a technical aspect about the airplane that I CAN judge, I wonder about the parts that are invisible to me. Are these planes actually air worthy?"

Miinukset: "I missed my flight from Chicago to Paris. Because I purchased it through Kayak instead of directly through Finnair or American Airlines, their 'hands were tied' and they could not reroute nor reschedule me. Not only that, but because I was not on the flight to Paris, my returning flights were automatically cancelled. While this is probably included in the fine print etc., I find it ridiculous. There should be a better alternative for people who miss their flights than forcing them to pay a lump sum that is higher than the original ticket price in order to reschedule their ticket. Moral of the story: BE VERY CAREFUL WHEN YOU BUY THROUGH KAYAK OR SIMILAR AGENCIES, BECAUSE THE CUSTOMER SERVICE IS ATROCIOUS."

Miinukset: "I am 6'1" tall. Seats were designed for 5'1" persons."

Plussat: "Crewmembers were professional and nice!"
Miinukset: "Snack and meal were not so tasty, and the descending before landing was really uncomfortable."

Plussat: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Miinukset: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Plussat: "Departed on time and arrived early. What more could you ask for?!"

Plussat: "Nothing"
Miinukset: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Plussat: "Crew was very nice"
Miinukset: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"

Plussat: "Having read horror stories online about booking with Kayak's partner Justfly, I was prepared for the worst (last-minute cancellations, partial refunds, all-around crummy service). Actually, my Finnair flight was great - it was operated by BA, so it was a nice new double-decker Airbus plane. It was maybe 3/4ths full, so I nearly had a row to myself - shoutout to the jerk who decided he was entitled to the aisle seat. The flight was smooth and easy and best of all, it cost a fraction of what the BA price for a one-way from SFO to LHR cost."
Miinukset: "The food on BA continues to be meh, but what most people don't realize is that ALL airline food is meh, because your tastebuds don't work properly 30k feet in the air (it's a scientific fact)."

Plussat: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plussat: "Great crews, excellent customer service"

Miinukset: "The craft is a bit old. Harsh landing."

Miinukset: "See above."

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Plussat: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Miinukset: "See above. Overall, very nice experience."

Miinukset: "Baggage check in was stressful"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Plussat: "It was only 2 hours"
Miinukset: "Small plane, no movies"

Plussat: "Over all pretty good for price."

Plussat: "Good selection of movies"

Miinukset: "Not much legroom."

Miinukset: "Old plane."

Miinukset: "Na"

Miinukset: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Miinukset: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Plussat: "Everything was fine"

Plussat: "Comfortable, hospitality and wonderful service"

Plussat: "Everything!"

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Plussat: "Super fast boarding and smooth takeoff"

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Miinukset: "no vegeterian sandwiches very disappointed"

Plussat: "The inflight service"
Miinukset: "The 3 hours delay"

Miinukset: "There were not noodle soup ready this time."

Miinukset: "There are always delays. Today it was that internet was down."

Plussat: "Very old plane with very poor screens where images was horrible"

Miinukset: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Miinukset: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plussat: "Arrived on time"
Miinukset: "Cattle car accommodations"

Plussat: "Great people"
Miinukset: "It was an hour late"

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Plussat: "Crew was great"
Miinukset: "Not enough food"

Plussat: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Plussat: "Disorganised and slow"
Miinukset: "Couldn't organise a booze up in brewery. Baggage offload took forever"

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Miinukset: "Late...delayed from algiers"

Plussat: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Miinukset: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Plussat: "Although plane was full staff moved us through quickly"

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Miinukset: "I thought the seat seems a bit short but the leg room is ok."

Plussat: "Everything good more or less."
Miinukset: "Planes where not updated. I would like planes to be more up to date like other companies."

Plussat: "should let first board passenger in rear rows and not everybody together."

Plussat: "Smiling, quick, courteous"
Miinukset: "Had to pee right after turbulence no time for bathroom"

Plussat: "Agents kept us well informed about the delay which became more than an hour."
Miinukset: "The delay."

Plussat: "It got me to my destination. Nothing else to like."
Miinukset: "Boarding was a circus. The most disorganized I’ve seen. Price-gouging at every turn. Cramped uncomfortable seats. And of course the nonstop screaming infant."

Plussat: "Non-stop price and service"
Miinukset: "Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up."

Miinukset: "More leg room."

Miinukset: "Do NOT spend money buying an upgrade for priority boarding. There is no such thing on this flight - the staff actually told us that we board at the end after everyone else... The boarding process was a mess and the flight barely had water"

Plussat: "crew was nice. large double decker plane so it was nice"
Miinukset: "flight delayed for 4 hours."

Plussat: "Friendly crew. Attentive and polite."
Miinukset: "Seats need to recline more. Food needs drastic overhaul both meals and snack bar items. $7 for a croisant with a half slice of cheese and half slice of turkey is outrageous. Also, meal portion is too small."

Plussat: "Free wifi"
Miinukset: "more movies, not enough selection"

Miinukset: "The food could have been a bit better."

Plussat: "Free food, against expectation"

Plussat: "Not much really. Check-in was helpful"
Miinukset: "Very poor seating and food. No amenities in “business”. Disembarked by bus. Baggage delays. And, awful everything single use plastic and useless packaging. Such a waste and not all what one would expect from a Nordic company, even on a low cost. Same can be achieved with environmental friendly ways. Shame shame shame."

Plussat: "Frequent services."
Miinukset: "Better reclining seats"

Miinukset: "Could have been on time. Boarding and deplaning could have been managed better."

Miinukset: "Our flight from VCE to CDG was delayed 30 minutes and the flight from CDG to FLL was early. We missed our check in by TEN MINUTES and were not even allowed to pass the security to speak to someone at a counter. We were told with ZERO empathy that we lost all of our money from the previous flight and we needed to buy another ticket. VERY EXPENSIVE TICKETS. The only VERY EXPENSIVE tickets available had a 6 hour layover IN MOSCOW. This was such a horrible experience. What a way to end our honeymoon. You have utterly destroyed something that was supposed to be a wonderful experience."

Plussat: "Crew was good."
Miinukset: "Better if they give at least snacks and drinks. Other airlines give you food. Luggage was way expensive 90$ per person? Too much. Other airlines they only charge 60$."

Plussat: "We didn’t get to Paris because our first two flights were delayed and our third connecting flights left 30 minutes early. I’m beyond disappointed with the services provided. We tried to book an additional flight to make our trip and that flight was cancelled as well. We are beyond upset of moneylost"
Miinukset: "Help your customers when they are stranded!!!!"

Miinukset: "WiFi wasn’t working and video monitor was temperamental."

Plussat: "I got there, so that was good"
Miinukset: "They don't even serve you water without swiping your credit card"

Plussat: "Everyone was nice and the flight was good."
Miinukset: "The food choices. I got this rice noodle soup that was so gross. A lot of the items I wanted to purchase where out of stock. I wish you had more episodes on the shows for entertainment"

Plussat: "longest wait time, so many crowds, so much chaos"
Miinukset: "everything"

Miinukset: "Not having to ask for headphones and wider variety of movies"

Miinukset: "Seat assignments is a problem for me to come to the airport early."

Miinukset: "Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available."

Miinukset: "I didn’t know I had to pre-order my meals. Also, the entertainment selection was very limited."

Miinukset: "Canceled"

Miinukset: "Typically an international flight that cost 1000+$ would come with food and drinks, given that they cost next to nothing compared to the ticket. But apparently for Norwegian one has to purchase food and drinks on top of the ticket, otherwise you don't even get served water in a 7 hour flight, which is completely ridiculous. Do you really the 2$ from a passenger for some water? Btw, I pre-purchased food and water. It's the fact that the people who sat next to me didn't get served water when I received food and drinks that made me very uncomfortable."

Miinukset: "Terribly uncomfortable seats!!! Bad food."

Plussat: "Smooth , efficient and comfortable"
Miinukset: "Seats can be a little narrow , I’m a big giy"

Miinukset: "No food .any drink seat assigned"

Plussat: "Leg room nice tv screen"
Miinukset: "Rude staff no experience working with kids that have autism... flight delays"

Plussat: "Plane crew and flight wornderful"
Miinukset: "Customs at airport miserable Over 2 hrs to clear customs Airport is overwhelmed and in dostepair"

Miinukset: "Cabin crew is not trained and not very nice. You had to pay for water and soft drinks on an international 11 hour (Paris to la) flight which is very strange for a regular traveler like myself. Meal served was budget size too. Entertainment selection was very limited"

Miinukset: "I PAID for food and never got my food. I booked my ticket in February and sat at the end of the plane near the bathroom and those were not the tickets I selected. My wife wanted water and a blanket and they charged us for both and never gave her either one. The worst flight ever. I will now reconsider using this airline"

Plussat: "Worst boarding- extremely disorganized No food or beverage at all for my 8!hr Trans Atlantic flight Most uncomfortable seats I’ve ever experienced"

Plussat: "I like everything"
Miinukset: "They no internet shade. Problem with my phone they have to fixed-it"

Plussat: "On time and helpful stewads."
Miinukset: "Not serving meals to everyone. Ipaid more fir my ticket so I had a hot meal but my daughter and granddaughter had no food. They bought a salad and sandwiches. So bad almost inefible. How can a French originated flight made such bad food."

Plussat: "The price was too good to be true, and it was."
Miinukset: "I flew Norweigan round trip to Paris from NYC in May. I knew that it was a budget airline, but I've never seen such horrible service. If you like chaos and being treated like a second class citizen, this is the airline for you. Upon arrival at the airport, we were not able to check our bags at check in (you have to pay 80 Euro and go upstairs to do so). When we asked the staff at the front desk, they were blunt and rude and looked at us like we were crazy for even asking to check our bag. At boarding, they called group A to board at a different gate, then proceeded to make everyone stand for the next 20 minutes before giving us the update that they would need another 10 minutes to give us an update. The terminal was so small no one had any room to move or find out what was going on. During the flight, the only in flight entertainment was the map, Titanic (in French), and Wonder Woman. The rest of the channels either didn't work or didn't exist. The flight attendants only spoke to the people who pre-purchased their meals, so don't expect them to acknowledge you if you didn't buy anything. We weren't even offered water on a 7 hour flight, you had to get the attention of the flight attendant so you could purchase water."

Miinukset: "No wifi, no outlets, no entertainment, no food service, no way to buy food if not included in your ticket The 747 was operated by Wamos Airline and the plane was absolutely dilapidated. The entertainment system was from the 80s, did not function, but I was able to see a blurry image on the screen that said "Malaysia Airlines." The crew were in Wamos uniforms so the connection to Norwegian was completely unclear. The armrest next to mine had fallen off and the life preserver in a row near me had fallen out of the seat. If the interior of the airplane was in such shocking condition, I had to only pray the engine was in better shape. Truly, I wondered if I was part of an elaborate punk the entire time. Flight was delayed on the runway for two hours and then getting to the gate for a half hour. And yet still no food."

Plussat: "Paris boarding was good"
Miinukset: "Information needs to more clear"

Plussat: "Flight crew were super nice and accommodating, movie choices were excellent, food we ordered on board was pretty tasty (but surprisingly tiny portions)."
Miinukset: "The staff at the gate at Charles de Gaulle were bonkers, so incompetent that they looked like a Saturday Night Live skit, creating chaos while the boarding passengers tried to act like grown ups and keep their cool. They called over 50 passengers up to the desk by name, gave us no reason, and we milled about in confusion. A passenger in a wheelchair who clearly needed someone to push him was told repeatedly to wait while they did NOT call for help, until someone threw a small fit on his behalf... Then they loaded all the wheelchair and pre-boarding passengers dead last. Passenger lists and boarding pass stubs were repeatedly dropped on the floor, passenger confidentiality was disregarded, and the desk staff alternated btwn arguing openly among themselves and not communicating with eachother at all. Totally unprofessional."

Plussat: "Cheap flight and huge aircraft!"

Plussat: "The flight had status of delayed for 24hours due to technical difficulties. No updates were provided, except to wait while they check the issue. Given the technical issues for 24hours there should have been another plane provided for the 300+ passengers."

Plussat: "Plane was clean and modern with tv for every seat"
Miinukset: "Meal was not included in an 8 hour international flight. Even a water or snack was a price."

Miinukset: "First flight made a U turn mid way through the Atlantic Second flight was canceled altogether Third flight stayed more than three hours on ground before finding a parking space and a gate No one was able to provide us with information- Norwegian did not have a single representative"

Plussat: "Nothing"
Miinukset: "I never got informed, neither by the airline company or booking company that I had to order my meal 3 days prior to the flight if I wanted to be served a meal. Paying for tea or coffee is just outrageous. Crew does a minimum requirement and isn't even nice when you are just asking for a glass of water once throughout the entire flight."

Plussat: "We landed."
Miinukset: "Without updating passengers they never even said they were putting us on a shuttle bus to an unmarked white plane that was not a Norwegian Dreamliner as presented but some charter plane from Portugal. We were locked in the buses for an hour without and word or update looking at the Airbus 330. The plane was a very old version and the “premium”seats were hardly bigger than economy and we never were offered pillows, blankets, drinks until we begged for them nor any explanation. Etc. I am done, done, done with Norwegian airlines."

Miinukset: "Since I didn't order food I cannot comment."

Plussat: "staff was great, plane was great, captain was great, food/service was great. overall great experience."

Miinukset: "Not even tea or coffee was included"

Miinukset: "I had a terrible stomach ache & they would not let me use the restroom!!!"

Miinukset: "Rude, no announcements"