Etsi halvat lennot välille Rio de Janeiro–Galeão Intl - Suomi

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Young crew, with positive attitude and very kind and helpful."

Plussat: "Flight attendant warm, courteous and authoritative at same time."
Miinukset: "Seat hard. Space tight. I am 6’4”"

Plussat: "Quick, comfortable and easy"
Miinukset: "Boarding was a bit clunky"

Miinukset: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Plussat: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Miinukset: "A seat in first class would have been even better"

Plussat: "The crew"
Miinukset: "The served dinner 45 minutes before landing, kind of a waste at that point, 2 hours before landing would have been better. Also, parents need to parent their children instead of letting them bother other travelers while they watch movies."

Plussat: "Great crew, food, entertainment and drinks."
Miinukset: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "It’s always a pleasure, easy and organized to fly with you. I have been using Lufthansa for the last 3 years, every time I must fly because of the quality of service and of its crew."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "Entertainment system and touchscreen were not working properly. Seat tray was not horizontal. Salad was not edible (bitter)."

Plussat: "Staff was very responsive and quick to disperse food and beverages."
Miinukset: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Plussat: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Miinukset: "NA"

Plussat: "Friendly and helpful crew."
Miinukset: "Seats not comfortable at all causing loss of sleep and terrible back ache."

Miinukset: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Miinukset: "Seats very crowded. No leg room at all."

Plussat: "The staff was communicative and genuine. The food was decent. Even though the flight arrived late I felt ok about it due to the direct communication of details about the situation. I was stuck in the extremely cramped space of seats just in front of the lavatory making the seat in front me 5 inches from my nose when reclined but the staff was sympathetic offering to ask the passenger in front of me to redress their seat more upright and also allowing me to spread out across two seats to compensate."
Miinukset: "While the staff compensated for the more than standardly cramped seating arrangement, I think the row of seats just in front of the lavatories should be either better designed or designated not usable. I am only 5’3” and 125lbs but still was faced with a mere 5 inches in front of me when the passenger in front of me reclined his seat. I couldn’t even stand in order to exit the row and had to crawl over the seats to my side. This had me thinking how dangerous this row could be in case of an emergency. Please consider designating these seats either not to be used or optional for passengers."

Plussat: "Same as above."

Plussat: "Crew"
Miinukset: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Miinukset: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Plussat: "All around service"
Miinukset: "That I had to get off of the plane."

Plussat: "Flight was good, comfort was good. Crew was not very friendly."
Miinukset: "The food on Lufthansa flights is getting worse and worse."

Plussat: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Miinukset: "Service! Comfort!!"

Plussat: "Beautiful clean aircraft . Superb crew."

Plussat: "On time good entertainment"
Miinukset: "The seats were horrible"

Plussat: "Everything. Though Frankfurt airport is big, it was smooth transition."

Plussat: "Crew was very nice, easy boarding"
Miinukset: "Horrible food, very small, cramped seats. The cabin was extremely cold, even with my jacket on."

Plussat: "The good organization and the friendly atmosphere."
Miinukset: "The bad movies."

Plussat: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Plussat: "Friendliness of staff Efficiency"
Miinukset: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Miinukset: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Plussat: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Miinukset: "Late flights are never good."

Plussat: "Best trip and crew that i ever had"
Miinukset: "Nothing"

Plussat: "Comfortable and big leg room"
Miinukset: "No in-flight entertainment"

Miinukset: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "None"
Miinukset: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Plussat: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Plussat: "Meal served was very good and refreshments were offered often. Good choice of movies and viewing options"
Miinukset: "Seats space is a bit crowded"

Plussat: "Most of all."

Plussat: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Plussat: "Boarding and flight was on time"
Miinukset: "Seats and comfort was heavily compromised in economy class"

Plussat: "Smooth and safe"
Miinukset: "Landed or parked in the maintenance section of the field; therefore we had to take a shuttle bus to a building where we board lite rail to our terminals. It was a distance away; I didn't like that at all. Expecially since we arrived late due to bad weather at Dallas metro."

Plussat: "Friendly crew"
Miinukset: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."

Plussat: "the service,order, attention, human quality, punctuality. all in general."

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Miinukset: "Very nice crew and great food"

Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Plussat: "The socks offered in business were comfortable and nice looking. The red wine was good."
Miinukset: "The food was just average and the seat not too comfortable"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Miinukset: "I congratulate the KLM crew!"

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Crew was nice and efficient"
Miinukset: "Economy seats don’t recline enough."

Miinukset: "The flight was cancelled and had to be rerouted on United Airlines."

Miinukset: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Miinukset: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "The seats seemed to have more space on this plane which was nice."
Miinukset: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Plussat: "Comfort was better than on the previous Dash-8. Food was OK."
Miinukset: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plussat: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Miinukset: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plussat: "Flight crew was fine. Food was good."
Miinukset: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plussat: "Very friendly service!"

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Miinukset: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "The crew were pleasant"

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Crew was friendly, and the food was better than the usual KLM fare."
Miinukset: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plussat: "delayed"

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Miinukset: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Miinukset: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Plussat: "How great everyone was and smooth sailing."
Miinukset: "Made sure the flight was not over booked."

Miinukset: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Plussat: "Punctual"
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Plussat: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plussat: "Despite being a short flight, they gave food"
Miinukset: "Nothing. All ok"

Plussat: "Nice and attentive crew."
Miinukset: "Seats not comfortable in premier economy."

Plussat: "More space in business class (777-300) than many other airlines."
Miinukset: "Entertainment very limited. No adjustable air vents in this aircraft"

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Great crews, excellent customer service"

Plussat: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Miinukset: "Seats were not comfortable, even in Comfort + seating isle."

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "Baggage check in was stressful"

Miinukset: "Lost my luggage."

Miinukset: "It was a great flight can’t think of anything"

Plussat: "Air France personnel is always really helpful"
Miinukset: "Food and comfort in short haul are not the best - but the flight is short..."

Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Miinukset: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Miinukset: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Plussat: "The Air France service was ok. Got me to my destination on time and alive."
Miinukset: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Plussat: "Staff"
Miinukset: "We were 2h late"

Miinukset: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Miinukset: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Plussat: "Ok"
Miinukset: "Nothing"

Plussat: "Crew were pleasant most of the time"
Miinukset: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Miinukset: "Flight cancelled because of weather"

Plussat: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Plussat: "Service was great, flight was on time and I really enjoyed everything"
Miinukset: "Little turbulence but overall it comes as usual so it was worth the flight"

Miinukset: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Miinukset: "the food is terrible."

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Plussat: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Miinukset: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Miinukset: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Plussat: "Boarding was very efficient"
Miinukset: "Losing my luggage after checking it at the gate when volunteers were needed."

Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Plussat: "The flight was good overall. Friendly crew good attention."
Miinukset: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Plussat: "Boarding was fast and efficient. Flight attendant staff were friendly and very courteous."
Miinukset: "Vegetarian food choices are too limited. Snack and beverage availability on long flights like this are too few and far between."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Plussat: "Pleasant staff."
Miinukset: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

Plussat: "Great service by attendants Spoiled us with food"
Miinukset: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Plussat: "I am loving the fact how the crew are disembarking and embarking passengers. So far better than many big companies out there in North America"
Miinukset: "Nothing."

Plussat: "The crew was great"
Miinukset: "They should be on time but we left 30 minutes later."

Miinukset: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Miinukset: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Plussat: "Crew cordiality"
Miinukset: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Miinukset: "The flight was delayed 7 hours"

Plussat: "The variety on the LATAM Play."
Miinukset: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Plussat: "Crew speaking french"
Miinukset: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Plussat: "The seat assigned"
Miinukset: "Not having to pay so much for a carry on luggage"

Miinukset: "Be on time"

Plussat: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Miinukset: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Miinukset: "Bad"

Miinukset: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Plussat: "The crew at Juliaca was pretty rude, inefficient and dishonest. Charge me an extra $30 for a carry on, which i couldn't even take on board, according to the woman at desk who was not accommodating at all. Seats are most uncomfortable we've sat in decades. Slowww check in staff."
Miinukset: "Everything, starting with efficient and friendly enployees. To better quality planes and better amenities on board."

Miinukset: "El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM"

Miinukset: "They always on time"

Plussat: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"

Plussat: "Puntual"

Miinukset: "It was good"

Plussat: "The crew wonderful"

Plussat: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Miinukset: "It's a short flight, only water offered on board."

Plussat: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Miinukset: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Plussat: "The food and in-fight entertainment"
Miinukset: "Comfortable seats"

Plussat: "They're very professional I would recommend to everyone"
Miinukset: "Free soft drinks it was $10 brasilian money"

Plussat: "Everything was great."
Miinukset: "Nothing"

Plussat: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Miinukset: "Disaster started at noon of the day of flight. Got notification flight delayed by 2 hours. That means I miss my coonection. Options for changes meant getting to destination 24 hours a later or with extra stop. I managed to buy a much better direct flight same day from different airline. And cheaper. I was so lucky. Getting refund for this disaster itinerary. But it worked out in the end."

Plussat: "Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable"
Miinukset: "No negatives"

Plussat: "On time"
Miinukset: "Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways."

Plussat: "I LIKE EVERYTHING ON THE FLIGHT"

Plussat: "We made the flight in great time after our connecting flight was delayed."
Miinukset: "Our bags didn’t make our flight. We are very disappointed."

Plussat: "Flight attendants were very polite and the personal entertainment screens were great!"

Plussat: "Smooth flight good staff"
Miinukset: "Very cramped seating"

Plussat: "the flight was quiet"
Miinukset: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Plussat: "Good food. Comfortable seats. Helpful attendants when approached."
Miinukset: "Cramped quarters-fortunately I am thin, got an aisle seat, and was next to a medium-sized person. When I pushed the call button repeatedly, no one came."

Miinukset: "2 hours late, the flight following us left first."

Miinukset: "The boarding had to be done by bus, then climbing stairs with carry-on luggage. It was cold at 8:30 am. It was not comfortable. Same thing happened in Guarulhos, SPaulo, en flight MVD-GRU"

Plussat: "Having to download an app to have access to the entertainment was a big inconvenience."

Miinukset: "The people making announcements need to slow down. I understand some Spanish but hey were talking so fast it was difficult, then when they repeated in English, their pronunciation wasn't the best but again because they were speaking so fast it was difficult to understand."

Plussat: "It was not physically uncomfortable."
Miinukset: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."

Plussat: "There was nothing special"
Miinukset: "Staff attitude food"

Plussat: "The service on board is very good.when you have a business customer service is almost everything."

Plussat: "Great service and delicious meals"

Plussat: "The customer service"
Miinukset: "Delays on boarding which resulted in 1hr delay at arrival"

Plussat: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Miinukset: "Standing too long before boarding at 2am!"

Plussat: "Punctuality"

Plussat: "The plane was comfortable."
Miinukset: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."

Plussat: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Plussat: "Free wine"
Miinukset: "Seats aren't so comfortable"

Plussat: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"
Miinukset: "I travel a lot and for an international flight during lunch time I expected more than a small sandwich. Small airplane (A320) so no personal screen and tight spaces between seats. Service was ok. Flight ok. I miss big airplanes between Chile and Brasil"

Plussat: "Entertainment system and extremely on tolime!"

Plussat: "Ground crew was great, they kept us informed about our 3 hrs delay"
Miinukset: "Get a crew in in less than 3hrs Some people has plans"

Miinukset: "Logan is the worst. We landed early and it took over an hour to get our luggage. It is soooo slow"

Miinukset: "Better bathroom access for premium economy"

Plussat: "We didn’t crash"
Miinukset: "Customer service . Better baggage service , hot food , non canceled flights"

Miinukset: "Had abnormally long delays today!! Added 4.5 hours to my flight today"

Plussat: "The crew was amazing but I was on a United flight since American was late leaving Athens. AA booked me on a later flight from Chicago to San Francisco on United. They issued separate inside seats for my wife and I. United showed me their kindness by putting us together in economy Plus."
Miinukset: "I don't blame American for being late but putting me on a United flight and splitting up my wife and I seperate seats was a little under the bar."

Plussat: "The plane, Embrair 175 is very comfortable."
Miinukset: "N/A"

Plussat: "plaту"
Miinukset: "boarding time, delayed for 3 hours"

Miinukset: "The plane was very hot when boarding and then very cold while flying. It was uncomfortable."

Miinukset: "Flight delayed one hour"

Plussat: "Trip went smoothly"
Miinukset: "Nothing"

Plussat: "one of the crew members (Ana) was not only rude and bumping the food cart everywhere, she apparently did not learning as kid the basic of thank you and please. In addition her personal manners of cleaning her nose with her hand, was not only disgusting but unhygienic."
Miinukset: "Food, boarding and some training for some of the crew"

Plussat: "Everyone was nice and it went smoothly!"

Plussat: "Th flight was a few minutes late boarding but we landed on time. It was a nice smooth flight!"

Plussat: "Flight was an hour early getting in due to favorable tailwinds - liked that!"
Miinukset: "Seats weren't that comfortable, but probably not many would be for that long of a flight."

Plussat: "The econ plus/premium econ seats were pretty comfy! I wish I had used miles to book first class, as this plane had a dope 1st cabin."
Miinukset: "Well, pretty much everything but the actual seats. The service was...well, you can't really call it service. Gate staff lied about the status of the plane, updating the boarding time to 10 minutes and then announcing that the plane was still in the hangar. Passengers would have been much happier to hear the truth of a 2h delay so that we could get food/drink. Instead we had 2h worth of promises that the plane was leaving in 10 mins. No effort was made at being nice--no free snacks or whatever would be nice to make people feel cared for. But what's worse was the flight attendants. I don't even feel like getting into it--just suffice to say these are people who should not be working in the service industry. I saw them being rude to a number of people and it made an already bad experience (with the 2h delay) that much worse. It's not that hard to be polite to people. AA should do more to hire caring, kind staff who create happy vibes even through stressful times."

Plussat: "Very nice hard product complimented by a great cabin crew."
Miinukset: "The crew set the bar too high for future flights :)"

Miinukset: "Broken entertainment control set seat 11 window."

Plussat: "The Pilot still got us here on time, even though we took off late"
Miinukset: "The flight attendant in my section was sharp & cranky. We never recieved snacks."

Plussat: "Crew"
Miinukset: "Delays departing delays connecting delays delays delays. Flight attendants were very pleasant."

Plussat: "Service"
Miinukset: "Seats and space"

Miinukset: "Too many delays that made me miss the original time I was to catch my connecting flight. Missed my appointment in Spain as a result..."

Plussat: "Nothing"
Miinukset: "Seats size and bathroom are horrible. I don’t know what to rate for food. They don’t serve you anything but a drink."

Plussat: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Miinukset: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."

Plussat: "On time, crew was helpful and kind, entertainment options were vast."

Plussat: "Seat was good and staff were pleasant and attentive."
Miinukset: "In-flight music selection could have been better."

Plussat: "Nice crew"
Miinukset: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Miinukset: "American Airlines lost one of my bags They also lost one of Dsrnell Wilson's bags as well"

Plussat: "The dinner was decent"
Miinukset: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."

Plussat: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Miinukset: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Plussat: "It was nice that plane wasn't full so I had an empty seat next to me. Crew was nice."
Miinukset: "AA trying to sell seat "upgrades" during online checking."

Plussat: "Smooth flight with no issues at all"

Miinukset: "The employees treated me poorly"

Plussat: "NA"
Miinukset: "No individual TVs, electric plug nor WiFi"

Miinukset: "Extremely old plane"

Plussat: "Great crew. Friendly and reaponsive. Easy boarding."
Miinukset: "4 hour flight from SFO to Charlotte. No food beyond snacks. No entertainemt options. No electrical outlets."

Plussat: "Fantastic"
Miinukset: "None"

Miinukset: "crew did not pick up the food tray for a long time crew borderline corteous"

Miinukset: "Seemed to be an unnecessary delay in departing a half hour late"

Plussat: "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
Miinukset: "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."

Plussat: "On time, no issues, friendly and professional staff."

Miinukset: "multiple delays from American airline in Madrid and Chicago, not giving me good alternative, not owning the issue"

Plussat: "On time performance; friendly, competent staff."

Plussat: "Flight was on time."

Plussat: "Clean and not much space but ok"
Miinukset: "No individual screen and no choices"

Plussat: "I know AA and Alask are same company but I bought Alaska ariline ticket and everything I need to deal with is AA. It's too confusing."
Miinukset: "Too confused!"

Plussat: "The plane actually left without a cancellation"
Miinukset: "Every flight on this trip was delayed"

Plussat: "The TIMING AND ATMOSPHERE"

Miinukset: "Broken seat and terrible gogo video experience with an attendant crew that was dysfunctional together for food/beverage service. I prefer to not fly AA."