Etsi halvat lennot reitille San Diegosta $[7232-Helsinkiin

Plussat: "Entertainment options excellent. Very happy to have my own row seat (exit row)."
Miinukset: "Snack options (goldfish, biscotti cookie) getting tired."

Miinukset: "The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle."

Plussat: "Smooth and fast."
Miinukset: "Headphones should be free. Also some free food would be nice."

Plussat: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."

Miinukset: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"

Plussat: "Crew was great"
Miinukset: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Plussat: "Crew, exit row seat"
Miinukset: "Bathroom"

Plussat: "Crew and plane are great"

Plussat: "The crew was wonderful, the food was great, the ride was wonderful."

Miinukset: "Boarding took a long time"

Plussat: "Great flight"

Miinukset: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."

Plussat: "Everything was great except for the man that smoked in the restroom on the flight to Atlanta."
Miinukset: "A man smoked in the restroom on the flight to Atlanta, and I didn’t see ANY kind of repercussions for his endangering all of our lives. I would’ve very much liked to see him detained for the remainder of the flight."

Plussat: "Nothing more to say!"

Plussat: "Delta was OK"
Miinukset: "Lack of attention by the fly stuard in Virgin Australia Virgin had a 45´delay"

Plussat: "Departing"
Miinukset: "More than 4.5 hrs in taxi waiting to take off. Due to “few rain” and after 3.5 hrs we needed to refuel when we were about FINALLY close to our turn for take off. Horrible service by DELTA. Never flying again with them"

Plussat: "seating, food, service"

Miinukset: "No will fi"

Miinukset: "Very late .missed connection. Agents in Detroit were worthless to get us on different connection"

Plussat: "Movies, baggage price, snacks, friendly! And check carry on when full fir free"

Plussat: "Everyone was very friendly, especially when checking in"

Plussat: "Great crew on board!"

Plussat: "Courteous staff."
Miinukset: "Having to check a firearm inside and having it looked at by non-tsa personnel."

Plussat: "Everything went off without a hitch."

Miinukset: "Nothing"

Plussat: "on time"

Plussat: "Great service, free movies, nice crew."

Miinukset: "sitting next to a large dog and the wifi not working given i prepaid for it and actually selected the flight because it had wifi i fell hours behind on my work"

Miinukset: "No entertainment"

Miinukset: "Trying too hard to fit as many as possible"

Miinukset: "Couldn’t pick my seat"

Plussat: "I loved the way that the flight attendants were able to sit my boyfriend and I together on our flights even though our seats weren't planned to be near each other. The available entertainment games, movies and tv shows were awesome to have!"
Miinukset: "Nothing"

Miinukset: "The plane bathroom was old and junky"

Plussat: "Free movies was nice, service friendly."
Miinukset: "Long flight but shorter than scheduled, awesome."

Miinukset: "They charged $300 for 3 bags"

Plussat: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Miinukset: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"

Plussat: "On time. Good customer service. Easy route, no hassles."
Miinukset: "N/A"

Plussat: "On time boarding in Seattle."
Miinukset: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"

Plussat: "The short flight was fine. Crew was friendly."
Miinukset: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."

Plussat: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."

Plussat: "What is the issue?"

Plussat: "That my flight was on time"
Miinukset: "Pretty much everything else about it"

Plussat: "Boarding was easy"
Miinukset: "Arrived 15 mins late and then taxied for another 5-10 mins."

Miinukset: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."

Plussat: "Service. Sweet attendant."

Plussat: "Everything was excellent."
Miinukset: "Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich."

Miinukset: "Extreme delays"

Plussat: "Excellent crew"
Miinukset: "Leg room"

Plussat: "Liked the entertainment option. I was able to watch most of a movie on the first flight, then pick up the end on the second. B737-900 ER is a nice plane"
Miinukset: "Boarding sequence seems inefficient"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Miinukset: "Same airline coming from one place have different methods it’s a bit confusing."

Miinukset: "I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end."

Miinukset: "Food and seats"

Plussat: "Crew was kind but really bad quality price, bad food, no entertainment, lot of delays..."
Miinukset: "All"

Plussat: "Crew was amazing."
Miinukset: "Nothing everything was great!"

Plussat: "It was really nice having the bassinet for our little one."
Miinukset: "My wife encountered a rude attendant after simply getting up and asking for water."

Plussat: "Seat 16 B was great"

Plussat: "Flight itself was good. Crew was nice"
Miinukset: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"

Plussat: "Never made this flight, rerouted Around Pakistan"
Miinukset: "Y’all could have given some perks or extra miles"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Crew was super attentative."
Miinukset: "Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed."

Plussat: "Standard flight and comfort."
Miinukset: "Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was."

Miinukset: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"

Miinukset: "No WiFi, seats had no cushion"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Crews are very friendly & nice service. Good and comfortable seat."
Miinukset: "It was freezing cold inside all the way to Atlanta."

Miinukset: "Food quality"

Miinukset: "It seems like my gluten free meal request did not go through. But I must admit it, It could also be my fault"

Plussat: "Leg room"
Miinukset: "No internet"

Plussat: "Good customer service"
Miinukset: "Seat was not comfortable and food was not great"

Plussat: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Plussat: "Timing"
Miinukset: "Entertainment"

Miinukset: "See first comment."

Plussat: "Crew"
Miinukset: "Crew"

Plussat: "Good Service , and overall friendly crew"
Miinukset: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Plussat: "Crew was hospitable and flight was clean."

Miinukset: "We paid extra to have a bassinet as we were traveling with a baby. The entire row (a family) behind us was very sick, coughing, sneezing, and blowing their noses the whole flight. As we were concerned for our daughters health, we asked the flight attendants if we could lmove to the bulkhead that was open at the front of the plane. They wanted to charge us $500 EACH to move, even though the seats were open. One of the flight attendants even commented how terrible it was for our baby to have a row of sick people behind us, yet they refused to move us. Fast forward, our daughter ended up getting sick during our trip to Florence, and now my husband is sick. As such, we’ve had to miss out on things during our vacation. It would not have been difficult to move us to empty seats in the front of the plane, so we could use the bassinet we paid for. This small gesture would have made our flight and our trip much better."

Plussat: "The service."

Plussat: "WiFi access"

Plussat: "Great service and food!"
Miinukset: "I didn't like sitting in the middle cause it was hard to sleep and go to bathroom"

Plussat: "On time-well organized!"

Plussat: "the seat was cool, txting home while flying was nice. charging phone is always great"
Miinukset: "seat was tough, food was not fabulous..."

Miinukset: "Boarding was an unorganized free-for-all"

Plussat: "I love how Lufthansa has always been on time for me. That is why I fly with them when I can."

Miinukset: "The food was pretty dull."

Plussat: "The flight is less than 3 hours, yet they include a sandwich with the flight."

Plussat: "General quality and competence."
Miinukset: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."

Plussat: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."

Plussat: "The seat was very comfortable"

Plussat: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Miinukset: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "N/A because we missed the flight."

Plussat: "on time departure"
Miinukset: "seats from Kiev to Munich were terribly uncomfortable. Food is very bad. After what the luftansa pilots i will never fly Lufthansa ever again. Our outgoing flight was a nightmare and destroyed our short vacation"

Plussat: "Crew was great and the plane was clean."
Miinukset: "Nothing."

Plussat: "Last year I flew Air France. Lufthansa is far superior!"

Miinukset: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Miinukset: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Miinukset: "Entertainment system was not working on all seats"

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Plussat: "Entertainment system failed repeatedly."
Miinukset: "Entertainment system failed repeatedly."

Plussat: "The entertainment options were great."
Miinukset: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Miinukset: "More water provided during the flight. Also, the second meal was not very good."

Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plussat: "Good food and crew"
Miinukset: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plussat: "The transfer times were excellent"

Miinukset: "It was great trip thank you Air France"

Plussat: "Over all pretty good for price."

Plussat: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Miinukset: "The seat padding is rather thin."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Very good male crew member. Pilot genuinely apologetic for the delay."
Miinukset: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Plussat: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Miinukset: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plussat: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Miinukset: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Miinukset: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Miinukset: "Flight cancelled because of weather"

Plussat: "Arriving safely."
Miinukset: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Plussat: "Service was great, flight was on time and I really enjoyed everything"
Miinukset: "Little turbulence but overall it comes as usual so it was worth the flight"

Plussat: "I would like to come on time each trip because I got two late time before with airfrance"

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Plussat: "Punctual, not crowded."
Miinukset: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Plussat: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Miinukset: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Plussat: "Hospitality of the flight attendants"
Miinukset: "Toilets could hv been cleaned more often"

Miinukset: "the food is terrible."

Miinukset: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "That it was a night flight"
Miinukset: "No airconditioning, no food choice, no space."

Plussat: "Great food, pleasant crew."
Miinukset: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"

Plussat: "Boarding sevece was very nice and helpful Thanks so much"

Plussat: "Punctuallity"
Miinukset: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Plussat: "I like service of AF"

Plussat: "Food and service"
Miinukset: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Plussat: "cookies were great"
Miinukset: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Plussat: "Bar/Coctail service on AF was excellent."
Miinukset: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Plussat: "The seats were comfortable."
Miinukset: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Plussat: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Plussat: "The crew was nice.."
Miinukset: "No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Plussat: "Complimentary entertainment"
Miinukset: "Major delays"

Miinukset: "old, worn out plane, outdated. Very tight connection in LHR, I made it but my luggage didn't."

Plussat: "ON time Flight"
Miinukset: "Nothing"

Plussat: "Food"
Miinukset: "Organization"

Plussat: "Great crew"

Miinukset: "Poor service overall."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Fare good"
Miinukset: "Old plane, everything terrible because of seat size and spacing"

Plussat: "Lots of room, drinks and snacks friendly crew"
Miinukset: "Heathrow Airport is a nightmare"

Miinukset: "My mother needed assistance with the disable wheelchair and was given one but the staff that was meant to wheel her into the flight abandoned her and she almost missed her flight."

Plussat: "Spacious seats"
Miinukset: "Very hot airplane before take off"

Plussat: "It was an uneventful flight."
Miinukset: "My seat didn’t seem to go back as much as the seat next to me. That made sleeping a bit harder."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "Price was reasonable"
Miinukset: "They lost my luggage due to transfer"

Plussat: "Staff was pleasant and helpful"

Plussat: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Miinukset: "as always, rather crowded, seats rather tight,"

Plussat: "Flight crew was great."

Plussat: "That it's non-stop"
Miinukset: "Except for the snacks, the food was barely edible."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Not much"
Miinukset: "Food was horrible"

Plussat: "Got a good nap in"
Miinukset: "A little warm"

Miinukset: "Lost my luggage. Must wait and buy new ticket to proceed to Bergen and may miss boat"

Miinukset: "Piotr customer service with 2 hrs golfing periods to rescheduled changed flights Vegiterian meals ordered never came through They re touted me through an surliness wgrre I had to get my lugauge in London then check back in to my next flight to Malta."

Plussat: "Comfortable seats Great raspberries and blueberries. Delicious."

Plussat: "British Airways overbooked this flight and made it unclear if I can board my flight. Overbooking is such a greedy behavior and airlines should refrain from engaging in this dubious policy. It is the second time this happens to me with BA."

Plussat: "Vegetarian food options! Crew, especially Kiaren, was lovely- polite and attentive, and it was a very bumpy flight, so they had to work harder than usual."

Plussat: "Crew were fine, food okay, found a decent movie. All things considered it was all right."
Miinukset: "Boarding. Second time in a row flying out of Heathrow that I've had to queue up for a bus ride to get to the plane."

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Upgrades at the gate. $450 for premium economy and $999 for Business."

Miinukset: "seats were tiny"

Miinukset: "Too many follow ups No response and same updates when u check for one"

Miinukset: "Seats are too narrow."

Plussat: "Smaller plane, Embraer, but relatively comfortable seats. Friendly personnel."

Plussat: "The crew were very nice and helpful"
Miinukset: "The inflight entertainment system was at least 15 years old and it did not work in my seat despite numerous attempts to reset. As someone who cannot sleep on flights I was very uncomfortable and annoyed that I had to sit through 12 hours of flying with nothing to watch or listen to."

Plussat: "The plane ride was excellent and boarding , ... was great. The class is not too crowded."
Miinukset: "The 8 seats per row in business class is very crowded and the practicality of it is far from optimal. The food is not much of a culinary experience"

Miinukset: "arrive the air craft. By buses"

Plussat: "Good service and refreshments all the way from excellent crew"
Miinukset: "Old jumbo has poor screen and very limited entertainment compared with modern planes"

Plussat: "There was nothing I liked!"
Miinukset: "I couldn't do online check in and was at the airport 2 hours before the flight but they said they cannot give me a seat number and waited there for 25 min to get a seat number. The seats were really uncomfortable (compared to airlines as Turkish airlines and American Airways).The flight attendants were not there to make your flight better, one of them was sulking and was afraid to smile to you but when he was with other crew was able to laugh! Also food was really bad!"

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plussat: "Professional staff. Very friendly."
Miinukset: "Boarding was a bit of stampede"

Plussat: "Not a lot"
Miinukset: "Crew is lazy and rude. I had paid for extra legroom seats and it was not honored. Dreadful!"

Plussat: "Best Trans-Atlantic flight I have taken. Excellent crew and accommodating cabin."

Plussat: "Especially a flight attendant...he was in the back of the plane, unfortunately I can't remember his name, he was so very nice , attentive to our needs and wants...what a difference it can make to have staff like him.And in general ell staff staff on board were very courteous and friendly...they were there not just to work, but to be kind and very pleasant."
Miinukset: "Hummmm I don't know. Liked everything!"

Plussat: "very comfortable seats and crew was nice"
Miinukset: "it was an overnight flight so people wanted to sleep. took the crew till like forever to finally turn off or dim the lights..but soon after, people opened their window and sun was coming it. not sure what these idiots tried to see outside as there was nothing. sun made it hard to sleep because it was way too bright. other airlines make sure that windows are closed during overnight flights to ensure everybody will have a good sleep instead of getting woken up by the sunlight in their eyes. wish british airways would do the same. everything else was good, excellent service too"

Plussat: "I liked the on-board entertainment, food and enough legroom."
Miinukset: "No negatives."

Plussat: "The lounge at San Diego was good. Plane was punctual and only took 30 minutes from touching down to get to the long stay car park."
Miinukset: "Plane was very old. Entertainment system slow and live maps would not work. Its a pain having people stepping over you to get out of their seat in business class. Toilet was pretty disgusting at the end of the trip after one passenger was sick."

Miinukset: "BA lounge sucks big deal! Awful food, full of old and sleeping people, felt like a nursing home."

Plussat: "Hard to find anything positive."
Miinukset: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."

Plussat: "Non-stop"
Miinukset: "No air flow, very stuffy and cramped. When people recline seats it makes it even worse but everyone reclines on a 10 hour red eye."

Miinukset: "The crew serving our area were terrible. Don was very rude to my elderly mother. There was a female attendant with long blond hair who was rude to another woman who was making a kindly statement. I would not choose American Airlines again given another choice."