Etsi halvat lennot reitille Sevillasta $[81-Suomeen

Plussat: "nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever."
Miinukset: "They need to care about their customers and care for their customers better. They have a lot to be ashamed of."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Best company and the 380 is amazing."

Miinukset: "No drinks on board"

Miinukset: "Awful layover in Frankfurt. The airport alone is the size of a small city with checkpoints everywhere. Was simply exhausting flying through Frankfurt."

Plussat: "Friendly crew, tried their best to accommodate"
Miinukset: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."

Plussat: "Very clean cabin, crew efficient and friendly"
Miinukset: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."

Miinukset: "Confusion with boarding process at gate. Once in plane, long delay with no explanation provided. No info about arrival and possible conflict with connecting flight."

Plussat: "Flight on time, good service, helpful staff"

Plussat: "Good plane and service"

Miinukset: "See first comment."

Plussat: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Miinukset: "The boarding process was not good."

Plussat: "HORRIBLE EXPERIENCE"
Miinukset: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

Plussat: "Nice plane, airy. Lufthansa crew are always nice."
Miinukset: "Chaotic check-in. I'd checked in and selected seats in advance. But flight was overbooked and I got a standby ticket with no seat while my 4 family members, including 3 on the same reservation, were seated. I had to stand in line as a standby, and then was assigned a seat that didn't recline at all -- not the best for an overnight flight, and having planned, checked in and gotten a seat, IOW done what I was supposed to, it wasn't a nice way to be treated."

Miinukset: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."

Plussat: "I loved the personal screen with activities, cleanliness, and the friendliness of the staff! It’s probably my new favorite airline"

Plussat: "Seats on PE were comfortable, on time, clean flight."
Miinukset: "The worst crew possible, absolutely no concept of customer service, Last flight on lufthansa....so no more complaints Customers needs training on how to use the LOO."

Plussat: "I always try to fly with Lufthansa when I do go to Germany to visit my family. At times they might be more expensive then others but you don't pay extra for everything. Also I got a great price at Kayak. The service was excellent and I do love the fact that Lufthansa is now flying directly from Denver to Munich makes it so much easier."

Plussat: "Very friendly and polite crew, pretty good meal in economy. I liked the entertainment selection"
Miinukset: "Bathrooms should have gotten a bit more attention in terms of cleanliness."

Miinukset: "Too crowded seats were very close"

Plussat: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Plussat: "Flight was fine."

Plussat: "Timing"
Miinukset: "Food"

Plussat: "Appreciated pillow, blanket and headphones on each seat. Served edible dinner on a 10 pm flight."
Miinukset: "Movie selection was subpar."

Plussat: "Excellent, travel only with LH"
Miinukset: "The plane was a very noisy on take off."

Plussat: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Miinukset: "None"

Miinukset: "great and easy"

Plussat: "Great crew. Very comfortable flight, good food. On schedule"

Plussat: "The whole experience was GREAT!"

Plussat: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Miinukset: "The Food was terrible, I would rather have the Option to pay for something more edible"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "The onboard staff worked throughout the trip taking care of the passengers."
Miinukset: "The plan was over 4 hours late leaving and we had to board an Airbus 380 with buses. There was never any clear explanation as to why the flight was delayed."

Plussat: "Overall it was a great experience."

Plussat: "Cleanliness of the plane, brand new plane, delicious food, real silverware, Plesant crew, love the entertainment"
Miinukset: "Chaos when getting in the plane. First come first serve which could lead to problems. Everyone wants to get in the plane at once"

Plussat: "Food was pretty darn good, and the crew was very generous with drinks."
Miinukset: "There was some metal box by my left foot that restricted my leg room even more than usual. But I'm not sure if there was anything that could have been done about that."

Plussat: "The crew was very carrying and attentive. Even food was okay."
Miinukset: "I asked at the Frankfurt Airport if we could do upgrade to Economy Premium.... The answer was NO !! The plane was full. On the plane there was an announcement that there is 2 seats available at EP..... At this point I was so upset that decided not to go for it. The land crew didn't do their job !!! Well...."

Plussat: "The seats were comfortable (economy), headrest excellent. Crew especially hospitable. Good food. It was nice to be offered drinks and food without extra charge, including alcoholic drinks ( even though we did not drink on the flight). I appreciate that Lufthansa does not charge for checked bag, food etc and hope to fly again on Lufthansa."
Miinukset: "Having to pay for seat reservation ahead of the flight. I did not understand how seat selection would work and wanted to be sure my husband and I were seated together. I think I paid extra fees unnecessarily. It would be helpful to have better information."

Miinukset: "They lost my luggage. I don't understand why there isn't an arrival scan and how airlines don't take more responsibility for bags"

Plussat: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."

Plussat: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."

Miinukset: "Seats too small."

Plussat: "Nicely appointed plane, nice staff...even though we didn't order a special meal the flight attendant found something for my allergic son at the end... Hot wet towels, a nice touch."
Miinukset: "Although dismal, running out of dinner choices before half way into serving...And given the prevalence of dairy allergies one choice should be dairy free without compromising quality or taste - why does the chicken dish has to have dairy products? Quality of food overall was so so."

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Comfortable seat, great crew."
Miinukset: "Flight delayed, no USB port and no entertainment"

Plussat: "Seat was comfy and spacious for economy class"
Miinukset: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Friendly staff"
Miinukset: "Security check at gate; No priority"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Very pleasant, professional crew"
Miinukset: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Plussat: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Miinukset: "Boarding was chaotic and congested with not much information or order."

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plussat: "Easy to board and easy flight."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Miinukset: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Miinukset: "The streaming service didn’t work"

Plussat: "The staff was very helpful and professional. Promp response to calling for attention."
Miinukset: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Plussat: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Miinukset: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Flight was on time and quick and comfortable"

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "Good multi media access and content"

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Excellent service, excellent food."

Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Miinukset: "I missed my flight because of MU"

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "Price was very reasonable and they allowed us a carry-on item."
Miinukset: "Our original flight was cancelled at the last minute. And we were lucky enough to get on a flight that fit our schedule. But it was very fortunate. We might have had larger issues. Some of the other passengers appeared to have had difficulty with their flight arrangements."

Plussat: "Nothing."
Miinukset: "Space and environment."

Plussat: "worst airlineEVER , canceled the flight did'nt offer any help"
Miinukset: "everything"

Plussat: "Boarding was smooth and everything was on time"

Plussat: "Crew was friendly, plane clean"
Miinukset: "Boarding process was very slow. Paid for a sea in advance. I was assigned a seat in row 7, put in group 3. No overhead space for my small carryon."

Plussat: "The crew was nice."
Miinukset: "The flight was delayed."

Plussat: "The crew tried well enough"
Miinukset: "The main course"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "I slept comfortably. Great take off and landing."
Miinukset: "Charles de Gaulle airport"

Miinukset: "The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever"

Plussat: "Flight delayed, staff provided no info and was generally nasty."

Plussat: "They made up for lost time"
Miinukset: "Some turbulence and lack of communication between the crew and everyone else"

Plussat: "Punctuality and safety"
Miinukset: "Food options are very limited"

Miinukset: "delayed 2hours 50 min. Lost connection, have to wait 11 hours"

Miinukset: "The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!"

Plussat: "Getting on a plane. Not the one I booked but got to wear I needed to go."
Miinukset: "Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more."

Plussat: "The flight itself was good and the boarding staff at Barcelona were excellent in helping us with our autistic daughter, making things smooth for her. Overall pretty good until we got to Manchester, although the flight was delayed by around an hour."
Miinukset: "Missing suitcase and then nobody available at the missing luggage desk for some time. Had to hunt around for someone to help us. Eventually when found they were helpful and have a useful online system for getting updates. Case not found at time of writing review but sounds hopeful."

Plussat: "It was easy. Very cheap. On time."
Miinukset: "Seats are not great. But you get what you pay for."

Miinukset: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"

Plussat: "Comfortable seats"
Miinukset: "It was delayed with no reason and I missed my check in. I specifically purchased this flight vs the one at 10 pm to not miss check in. Ugh! 20 euro late fees. So, I paid more for the flight (because the 7pm was more than the 10 pm) and now I have to pay a late fee to check in. On top of that, I paid an additional service fee by booking though FlightNetwork and they did not book my checked luggage like the price breakdown said. It’s been terrible and a waste of time and money."

Plussat: "nothing"
Miinukset: "vueling is the worst airlines ever"

Miinukset: "Paid for priority board but there’s no priority given at the gate."

Plussat: "This was a standard flight.... there was nothing special about it...."

Plussat: "Crew was nice and provided water while flight was delayed"
Miinukset: "Flight delay without reason clearly stated."

Plussat: "The individual tv screens."
Miinukset: "This is what I noticed while checking in the last gate before we board. We were singled out with a few other people to be additional screened in questions. When we were done, there were about more than 10 individuals who were waiting to pass the gate and about over 50 waiting in line. We noticed that the European descent individuals with bigger bags were not question and allowed to pass through. We were stop and was informed we have to pay for our luggage. The rep took our credit card and scanned it and when we asked how much she informed us the amount will be appeared in our next statement. How did she not even know?? Lastly, the individual in front of us had the same luggage (if not bigger) and didn’t even have to beck his in!"

Plussat: "Comfy seats, plenty of legroom"
Miinukset: "Took forever to board"

Plussat: "crew excellent and after much discussion they performed miracles"
Miinukset: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."

Plussat: "Check in was easy."
Miinukset: "Aircraft was old and run down. The BCN terminal did not have enough seating and not knowing the gate until an hour before the flight kind of sucks."

Plussat: "On time. The price."
Miinukset: "All as expected."

Plussat: "clean aircraft"
Miinukset: "all good"

Plussat: "Good cheap no frills price"
Miinukset: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."

Plussat: "I got to my destination"
Miinukset: "Kiwi overcharged me for my luggage inappropriately"

Plussat: "Short 2 hour flight"
Miinukset: "Much too small space. Felt like a sardine."

Plussat: "Good leg room"
Miinukset: "Luggage drop and boarding pass took 45 min.- too long"

Miinukset: "Seats were so small we could hardly fit. Airplane was extremely hot inside. No leg room at all for 5he middle seat and window seat passengers."

Plussat: "Checkin was simple and efficient. Food was good quality. Flight attendants were pleasant and cheery. Bags came out quickly."
Miinukset: "Remote standing boarding by bus in Barcelona. Food was overpriced."

Plussat: "Crew is good."
Miinukset: "The plain was late for 1:40 minutes and they lost my luggage again."

Plussat: "Older aircraft, seats were not comfortable."

Plussat: "The crew was polite and boarding was efficient"
Miinukset: "Security at the airport"

Miinukset: "Long delay"

Plussat: "Cheap, fast, reliable"
Miinukset: "Basic services"

Plussat: "nothing"
Miinukset: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."

Miinukset: "flight delayed 12 hours"

Plussat: "On time, friendly staff at the airport and on board."
Miinukset: "Too hot on the ground after boarding, waiting for so long and no one explain what's going on. Captain on tbe spesker was too loud."

Miinukset: "Luggage fee 35€! For first bag! Not included in ticket price was quite deceiving."

Miinukset: "Very old plane Late leaving Missed first landing and had to try again ( guess it was wind) Luggage 45 minutes"

Plussat: "On time, Good landing, friendly staff"
Miinukset: "N/A"

Plussat: "on time, great boarding, comfortable seats and above all... inexpensive"
Miinukset: "no food or drink of any kind"

Plussat: "Flight was delayed by more than 1 hour"

Miinukset: "The crew were very rude, there was no more overheard space in the cabin so two people in our party had to check their luggage, the washrooms at the rear of the plane were out of order and the they were out of three quarters of the food on the menu - effectively nothing to order!"