Etsi halvat lennot välille Shanghai Hongqiao - Suomi

Plussat: "The crew are amazing"

Miinukset: "Chinese airlines often require you to take a bus at boarding and then carry your suitcases up large flights of steps to enter the plane - this was the case in Xiamen. This flight often is delayed and this was the case. The food was below average. WiFi is free but it blocks google and gmail."

Plussat: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Miinukset: "Lavatory needs a bit more amenities, e.g. hand soaps, etc."

Plussat: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Miinukset: "There is no individual entertainment screen. The small screen from the ceiling of the airplane was far from sufficient."

Plussat: "great price and overall service"

Miinukset: "Delayed / diverted - no communications whatsoever"

Plussat: "The check in boarding pass is not that nice."
Miinukset: "The boarding pass people need to improve, especially to elderly people."

Plussat: "Just good overall. Beats any American carrier (which is not saying too much!)."
Miinukset: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

Plussat: "Staff was nice"
Miinukset: "The food vegan Movies"

Plussat: "Staff"
Miinukset: "Better movies , better vegan food"

Plussat: "The plane was very new. Good movies and tv shows."
Miinukset: "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."

Plussat: "Crew was friendly"
Miinukset: "To many transfers"

Plussat: "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
Miinukset: "How you guys gonna do for it ?"

Miinukset: "got severe food poisoning from the airline food."

Plussat: "ALL"

Plussat: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Miinukset: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."

Plussat: "Getting off of the plane"
Miinukset: "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."

Miinukset: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."

Miinukset: "The flight left before we get there. I had to book a train ticket to my final destination because I have to be in Fuzhou that day. I was told by the airline that I would be reimbursed the air fare from Xiamen to Fuzhou."

Plussat: "Everything"

Plussat: "Nothing"
Miinukset: "Late"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "The flight is easy to check gave us 23kgs check in luggage 46kgs if u have intl flight. Free hotel with breakfast. Not bad at all."
Miinukset: "They require us to get the luggage and check in again tomorrow."

Plussat: "Finally getting a flight the next day"
Miinukset: "My seat was given to someone even though I still had time to make the connection."

Plussat: "crew was nice"
Miinukset: "food was dry"

Miinukset: "The check in staff did not let me check in and denied to support me! The reason was that my first name, middle name and last name were written in English order, not in Chinese order! I want my money back! All of my plan and meetings in Xiamen were cancelled!"

Plussat: "Clean plane. Left on time. Better than average legroom."
Miinukset: "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."

Miinukset: "I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest."

Plussat: "Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good."
Miinukset: "Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor."

Plussat: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Miinukset: "Some obstacles with early morning arrival and communications"

Plussat: "Friendly and eager to serve crew"
Miinukset: "Lack of variety on food choices"

Miinukset: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Miinukset: "Nobody helped me switch my flight around, I hate you."

Plussat: "I like the price but best of all the service and the attention given to us by all staff members."
Miinukset: "Everything was great!"

Plussat: "entertainment choices were good"

Plussat: "All announcements in Chinese and English. They keep feeding you."
Miinukset: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

Plussat: "I was forced to buy a new ticket home, which made me discover how wonderful Japan Airlines is..."
Miinukset: "How are these people still in business? The only people answering customer service hotlines were from the main HQ who only spoke Chinese and would immediately transfer callers to a line for “forgeiners” which would just ring awhile and then disconnect. Same thing happened for at least 10 different people stranded by cancelled flights, even had people trying to call for me from the US. A travel agency was able to switch my friends flights, only to be blocked at his gate by an uninformed Xiamen agent saying he needed a visa for his layover in China, ultimately forcing him to buy a whole new ticket. Xiamen never answered, reimbursed, or recitified any of this. On the flight there, flight attendants had attitudes and SMOKED IN AIRPLANE, it STANK like an ashtray!!! And the food was the worst I ever encountered."

Plussat: "The offerings of beverages and the choices were good"
Miinukset: "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."

Miinukset: "The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou."

Plussat: "Crew and staff are professional and worked well together, fairly efficient"
Miinukset: "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

Plussat: "Hostess"

Miinukset: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"

Plussat: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Miinukset: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."

Plussat: "Excellent, friendly service on a terrific plane. More leg room than the average (American) airline for a long flight. Had to call Customer Service. They were as helpful as they could be."
Miinukset: "There was no computer check-in even for people with no bags to check. Long wait on line to check-in. Probably could use more staff at airport. TSA wait that night was also very long. Not Xiamen's fault of course."

Plussat: "Overall Ok"
Miinukset: "They stole my laptop on board, and they cannot secure the thief even though we know who it was My bike bag was broken"

Plussat: "on time food"
Miinukset: "no movies"

Plussat: "Their price"
Miinukset: "Delays, delays and more delays. Then cancellations after!!!"

Miinukset: "As everyone was lining up at the gate to board, a guy came out yelling at everyone is Chinese. I have no idea what he said but it didn't sound good. We sat on the plane for 1.5 hr waiting to depart. An announcement was finally made that there was some kind of issue with air traffic, we ended up almost 2 hrs delayed. The volume on the media device in front of me was not working. The seats were terribly uncomfortable, my butt was hurting after the first hour."

Plussat: "The flight from JFK to Fuzhou was enjoyable. Plenty of leg room and the entertainment kept me occupied throughout the flight. The food was excellent. They provide 2 full meals, 1 half meal and a snack, where I wasn't hungry at all throughout the 14+ hr flight."
Miinukset: "It was almost impossible to get in touch with an English speaking representative. I tried to call to confirm my booking that I made through kayak.com. When I got in touch, the rep from an overseas office barely spoke English and didn't help at all. Thankfully everything worked out at the airport. Found out that JFK-FOC is only 2 months old. Hopefully they"

Plussat: "On time departure, good pricing. Excellent value"

Miinukset: "Horrible experience of sitting on the tarmac for more than four hours with no air conditioning in New York on a 95 degree day. I thought I would die. There seemed to be no concern among the crew for our extreme discomfort."

Miinukset: "The flight is cancelled and nobody had notified us. I only find out when I went to airport. No good"

Plussat: "Crew was very friendly and helpful."
Miinukset: "Not a thing"

Plussat: "Nothing"
Miinukset: "They should improve connections"

Plussat: "Crew was nice enough..."
Miinukset: "No video entertainment on board. Would have been nice to have been able to watch a movie."

Plussat: "It was a very cheap flight, so flying the family back to NZ from the UK, for what we paid, it was great."
Miinukset: "Plane food was quite average, on the first flight LHR-PEK flight the plane was a bit old and the entertainment system was nearly shot, but the second flight PEK-ALK was a dream liner, which was fantastic. For the price we paid, there was nothing we could complain about, would definitely flay again."

Plussat: "Ms. Liu/Chang is one of lovely cabin crew，bring me awesome smile and unforgettable nice experience"

Plussat: "The crew and boarding was great. Food was ok."
Miinukset: "Online check in was not possible and when asking for extra leg room at the gate options were limited. I was told I would be on an exit row and window. However, I was one seat forward of that. It was technically a window seat if you don't count the jump seat for the crew... To top it off, a red eye flight with a seat that does not recline is no good. I do understand that being 6'5" causes air travel to be more difficult. It just seems that some airlines are more accommodating than others."

Plussat: "Patient and helpful crew"
Miinukset: "Small seats with little legroom"

Plussat: "being offered pillows and blankets"
Miinukset: "The man across from me received a blanket that had been vomited on. The smell permeated our row. The sandwiches were too much bread and mayonnaise, and not enough meat. The under-seat storage was very small, my bag didn't fit. No screens for entertainment."

Miinukset: "No guarantee for flight due to inclimiment weather"

Plussat: "Boarding was efficient and quick. New large plane with adequate IFE; I was prepared with pre-downloaded netflix on my ipad just in case. Two meals were served in addition to beverages and free beer/ wine. Our flight from SFO-to Beijing was great and on par with any other airline on a long haul flight. Our shorter Beijing to Osaka flight was on an older plane that did not have IFE, that is where I am glad I had downloaded some videos and movies to watch. This flight was also delayed for 1 hour on the tarmac due to flight control scheduling. No major complaints about the flight or plane. Transit hotels were provided on both legs of the flight in Beijing. They are a coin toss in terms of quality. The first hotel was garbage, dirty and smelled beyond bad of rot and ciggarette smoke combined with Beijing polluted air, breathing was difficult. Upon our return trip to SFO, we had a much better hotel. Cleaner, bigger, and it felt safer."
Miinukset: "There were a lot of in-flight announcements that were redundant: Ex:Duty free shopping alerts multiple times in a short span of time by different FA. The FA were not very concerned with passengers standing and walking around during taxi on the tarmac..I was stunned not only at the passengers carelessness disregard for safety or rules to remain seated. It just felt like the bar for passenger safety was a left to each passenger to decide."

Plussat: "I like the food. The trip overall very nice"
Miinukset: "Nothing I don’t like. So far we’ll regarded except in China they don’t speak good English"

Plussat: "They were friendly, competent, we were comfortable"
Miinukset: "The lines and time spent getting into the gate area. Because the flight was to go on to Beijing from Vienna, all of us going from Barcelona to Vienna waited in line with the others."

Miinukset: "no wifi entire flight! stuff force you to turn off device after take off, even phone in airplane mode and self entertaining and playing cards not allowed. very bad english makes comunication hard and almost impossible order food or drink... they just bring watever and arguing about results in ( sorry no engliss). film selection horrible, old movies and 90% chinese. flight attendand skipped warm food after salad. only after reminding food was given! 0 requests after take off or during food if want any drink. you need literally flag down attendant to get your drink. if ordered tea, attendant asking you milk and sugar, you respond yes, you get then only tea no sugar or milk. after that nobody comes! accent were made to chinise pasdengers, more food or snaks were given or more comfort provided."

Miinukset: "So bad customer service"

Plussat: "Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight"
Miinukset: "Breakfast was not good unfortunately"

Miinukset: "I was given permission to have priority boarding because of my son. When I advised the ticket agent of this at the gate she attempted to deny us pre-boarding even though I explained I was given permission. When I wouldn't back down she let us in reluctantly. Then she proceeded tell an additional security check right before the doors to check me because I was suspicious. She followed this will telling them to check me thoroughly and slowly. This made me even madder because I was the only one they did this to. Everyone else that was randomly (randomly I might add because it is supposed to be random) got swiped with a little wipe and was let through. I had to take articles of clothing off and have all by carry on bags gone through. Even my 6 year old sons whose bag I was carrying because he couldn't. This set off my son by the way who doesn't do well with the stress of boarding because of all the people (which is why we needed to pre-board the plane). So I had to have a friend leave with him to board the plane and couldn't be there for him because of this one agents problem of me not doing what she said and standing up for myself and my family. Oh, and by the way I was very respectful when speaking with her and their could have been no confusion between the language as I was speaking to her in Chinese."

Plussat: "They overcharged, customer support unreliable and bad service!"
Miinukset: "They overcharged, customer support unreliable and bad service!"

Plussat: "Quick flight love the journey map!"
Miinukset: "Awful seat mates. Dumb bros who couldn’t stop calling everything “fire”. Couldn’t be helped tho."

Plussat: "Service was nice and quick. Plane wasn’t too crowded."
Miinukset: "It was abnormally cold on the plane, which made relaxing difficult."

Miinukset: "Food was not good. Small portion."

Miinukset: "Entertainment is mediocre. Aged system and doesn't work properly. More over Air China DOESN'T ALLOW USE OF ANY DEVICE THROUGHOUT THE FLIGHT. That means absolutely no entertainment for 12 Hours."

Miinukset: "Seats too small"

Plussat: "The price was right, the service was decent."
Miinukset: "Maybe Im picky but the food was only just OK and the entertainment system seemed a bit dated compared to other airlines. No charging ports available."

Miinukset: "our flight was delayed. No communication as to why or when the plane was going to be take-off. We had to wait for 3-hours without any notification until it was time to board. So you could not leave and go eat. When we landed, our bags were delayed 1-hour coming to baggage claim. Again, no communication as to why our bags were delayed."

Miinukset: "Crew was particularly bad with English, wemleft four hours late, the food was dry and overwarmed, and we arrived to LAX with no gate, sat on tarmac for at least another half hour."

Miinukset: "Bad costumer service"

Plussat: "Seats in front of plane"
Miinukset: "1 hour delayed due late plane arrival"

Plussat: "Great flight attendant service. ."
Miinukset: "Poor amenities: no sandals, no warm towels. Poor airplane"

Plussat: "Wont use that again, its a nightmare!!!"
Miinukset: "Poor food..."

Miinukset: "No snack, cracker, etc available for the long flight. Should notify us to carry some."

Plussat: "The plane is a major upgrade from any air china flight I've taken using economy! The screens are in full HD and every seat included a charging station for both USB and and regular plugs. The staff was very friendly and kind and they served two meals on the flight. I also appreciated how the crew would frequently bring water down the aisles but also gave you the option to get up and grab it yourself."
Miinukset: "The plane was pretty cramped and on a 13hr flight this can be bothersome."

Plussat: "NOTHING"
Miinukset: "Small B737 air-craft Delays, delays, delays Cabin Temperature"

Miinukset: "Cancelled flight without notice. 24 hour postponement; marginally passable accommodations. No compensation / upgrade / consideration / anything. Horrid staff, passengers, food, plane, etc. 16 hour layover in the frozen prison camp called the Beijing airport. Avoid like the plague. Fly literally anything else."

Plussat: "They made us miss our flight"
Miinukset: "Customer service"

Plussat: "Food ok as they use Swiss caterer. But they re-use blankets, a no go! Entertainment system terrible, wouldn't call this entertainment! Geneva airport not to recommend."

Plussat: "Great value and seems like a very safe carrier."
Miinukset: "Planes don't ever seem to take off when designated. Missed a connection that stole 2 days of our short trip."

Miinukset: "Rude rude rude!!!"

Plussat: "Nothing"
Miinukset: "They informed me 3 days in advance via email that my connecting flight is cancelled. No rebooking to other carrier, no hotel. They expected me to wait 24 hours in Beijing airport! Worst: had to try 4 times to call them till someone picked up, 3 times I gave up after 30 minutes (roaming). Very unfriendly handling of case."

Plussat: "Not much - the crew were reasonably friendly"
Miinukset: "An old aircraft with very uncomfortable seats, really bad food and a broken entertainment system"

Miinukset: "Ok"

Plussat: "I liked that it was cheap and one of the video games would have been really fun had it worked."
Miinukset: "My touch screen was broken on two of the flights. I was starving because there was no Vegan food. My knees were so bruised that I couldn't walk after the flight because they were so jammed and the person in front of me kept attempting to for the seat back when there was no space. The flight attendants didn't speak enough english to communicate. My baggage was lost. The customer service at baggage claim was rude, and it was a very confusing process finding the bag."

Plussat: "Nothing at all from start to finish"
Miinukset: "Bad service, bad food, bad entertainment system, nasty bathrooms, bad service, dirty planes, bad service."

Plussat: "Even got food on the flight!"
Miinukset: "No movies"

Plussat: "The hot flight attendants"
Miinukset: "The ugly"

Plussat: "Nothing"
Miinukset: "Delayed for 6 hrs because mechanical issues. Then I missed my flight to San Francisco. Total delayed time was over 30hours."

Plussat: "At least they told us before I left for the airport"
Miinukset: "Had to take the train."

Plussat: "This crew was so much better than the crew that seved the flight from DC to Beijing on 6/14/2016."