Etsi halvat lennot välille Shanghai Pu Dong - Helsinki

Miinukset: I emailed to confirm my flight two weeks in advance. I was told in was good to go. I arrived at Shanghai airport to go to Hong Kong I check in with the airline and they tell me my flight was cancelled. I was angry and upset that I was put in this situation with no advance notice of the flight being cancelled. I feel this is poor customer relations especially because we were traveling out of foreign country and no experience traveling to China. Thankfully the airline got us on a different airline flight and our plans were not disrupted too bad. After this incident I didn't feel comfortable using you site for travel.

Plussat: on Time! Pillows and blankets

Miinukset: Bad food not a lot of leg room

Plussat: The airlines was on-time and provided a lot more service to passengers than do American airlines (including a meal on a 3 hour flight).

Miinukset: Boarding was a mess with everyone lining up at one time and pushing to get on the plane. Not very organized.

Plussat: Everything was very good, flight was right on time, food was good, service was bright and happy.

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Plussat: Pilot was friendly and addressed the crew and passengers multiple times with updates.

Miinukset: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Plussat: The crew was good. The flight was quick and direct.

Miinukset: So they had a very quick food service then because of turbulence they closed the bathrooms and made everyone stay in their seats. I have 3 little kids and a wife with a small bladder. Over the course of 4 hours they need to use the bathroom sometime. My kids were literally crying because they had...

Plussat: Good price and had entertainment and meals that were tasty.

Miinukset: Too cramped, not much on the television, seat did not go far back enough to sleep for a long flight.

Plussat: Great air crew

Miinukset: Cramped seating. Poor cabin air flow

Plussat: Flight boarded quickly and was on time. Food of fair to average quality was served. Very nice to be offered blankets and a second round of beverages.

Plussat: Luxury, comfort and hospitality

Miinukset: none

Miinukset: I truly enjoy this airline! No complaints

Plussat: The seat was comfortable, and food was very nice.

Miinukset: Nothing I could think of

Plussat: The crew was amazing.

Miinukset: The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with.

Miinukset: I missed my international connection because flight was three hours late.

Miinukset: T5 needs many more drinking fountains.

Plussat: Comfy seats in coach!

Miinukset: Offer water at least from a bottle free of charge.

Miinukset: Staff rude and short

Miinukset: Travelled business class and was ace experience

Miinukset: Don’t be late

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: The best airline in the world!

Miinukset: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Plussat: Crew was amazing

Miinukset: The food needs a lot of work

Plussat: Crew only

Miinukset: I fly four times with Aeroflot, and they have always a lot of problems. Airplane never fly on time. They lost my luggage and a they have a lot of things they need work on them.

Plussat: The coffee

Miinukset: That I do not pay 50 € just for a piece of luggage

Plussat: Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices.

Miinukset: Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight.

Plussat: Crew was excellent

Miinukset: Ear buds have very mediocre sound quality. None of our checked bags made it.

Plussat: I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me

Miinukset: I wish you can do something for me Because the tickets is really expensive

Miinukset: I truly enjoy this airline! No complaints

Miinukset: The vegetarian option for breakfast was a stale waffle with apple compote. Inedible.

Plussat: Luxury, comfort and hospitality

Miinukset: none

Plussat: Food was excellent. Crew was helpful and friendly.

Miinukset: Plane seats were small -- but as expected to be honest with you.

Miinukset: It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Plussat: Good cabin staff.

Miinukset: A bit cold. - Not an airline problem, but often when a flight comes through a chinese airport late, they will have the transfer path closed so you have to go out as if you want to leave their airport. The immigration officers then want you to apply for visa's and its hard to communicate that you are just wanting to connect to another flight. Maybe they need a procedure for that when a flight comes in late and they have closed the connecting path.

Miinukset: Sichuan Airlines changed the flight time forward to 1525 from 1605 with no notice. The Flight was not posted on the departure board until it was time to check in leaving us confused as to whether the flight was going or cancelled.

Plussat: Great airline

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Plussat: The crew and the timing were ok

Miinukset: The seats were uncomfortable

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Plussat: Yes

Miinukset: Nothing except the airport

Miinukset: Better drink selection

Plussat: We flew 1st class. The crew going over was AMAZING!!!!

Miinukset: LHR-ATL first class was awful. My spouse lost her seat to an aircrew member. (I'm very sick and we chose being across from each other for a reason). Boarding on both ends was horribly done. Last minute gate assignments, no crew, delay, boarded after coach. Hard bed, no service, crying baby

Plussat: Just as I expected. And I made my last connection easily.

Plussat: Crew was helpful and food was very good

Miinukset: There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Plussat: Slow service.

Miinukset: Better communication!

Plussat: Plane departed on time. There was food service and 2 beverage services.

Miinukset: long wait to get to our destination gate.

Miinukset: I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer

Plussat: The staff in yangon were extremely helpful and understood my situation. However they were unable to do anything to rectify the issue.

Miinukset: The time between arrival and departure for the connection flight was too short. Flight was missed. I will make an official complaint. Why sell flight tickets with no time to transfer. Even before the flight, staff knew i would miss the flight. Still nothing could be done.

Miinukset: We had to get off the plane in Jinan to go through customs and get back on rather than going straight to Chengdu. In Chengdu we had to claim our checked bags and check in again before boarding to Taipei.

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Miinukset: Offer water at least from a bottle free of charge.

Plussat: Excellent crew

Plussat: The best airline in the world!