Crew was good. Indian vegetarian meal was horrible.
My wife and I are new Singapore airlines fans! They are wonderful! Before flying with them I watched many flight reviews on YouTube and could not find a negative review. That is for a reason, they are the best! We fly to Asia every year from the USA we will be flying exclusively with Singapore airlines now. Even the food was great! Wonderful flight crew and airport counter folks. Beautiful immaculate aircraft, Just great, highly recommend!
Service was very attentive. I thought that being in premium econ seat means that I get the headphones, but on this flight, none was provided. Thankfully, the flight attendant quickly gave me a new pair of earphones.
The food n crew were excellent, but my TV monitor had problems n they had to move my seat. This is the second time my TV has problems, shame on the engineering crew.
Flight from Singapore to EWR was too long.
Leg room space and gap in beteen seats
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
No pillow provided, crew very friendly
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Miinukset: "Time to renew the aircraft 777-300"
Plussat: "Crew very helpful. Seat was very good, food excellent."
Miinukset: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Plussat: "Great foods and services"
Miinukset: "The plane needs upgrade business class seats"
Plussat: "Crew was amazing"
Plussat: "Arrived on time."
Miinukset: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Plussat: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Miinukset: "Very tight space"
Plussat: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Miinukset: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Plussat: "With Singapore Airlines the service is always good I actually paid extra to fly them after three weeks in India"
Miinukset: "Older plane with a fair amount of broken down details Plugs don’t all work, magazine pocket had rips, etc.... could be that they allocate resources to different markets"
Plussat: "Easy red eye flight, just slept the whole way"
Miinukset: "Singapore airline is always awesome. Crew professional and very caring"
Plussat: "The attentiveness of the flight attendants and the new plane."
Plussat: "Excellent attention to service and comfort."
Plussat: "All of services, food, Language, clean air even so beautiful ~~"
Miinukset: "So nice and beautiful wearing also food is very good"
Plussat: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Plussat: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Miinukset: "The seats and there is not much leg room"
Plussat: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Miinukset: "Too cold"
Plussat: "fast crew service friendly staffs. clean toilet"
Miinukset: "everything was good"
Plussat: "everything are okey"
Plussat: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Plussat: "The service and fast flight"
Miinukset: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Plussat: "the selection was impresive to m"
Plussat: "Ease of checking. Empty seat between us"
Miinukset: "Can't upgrade with krisflyer miles"
Miinukset: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Plussat: "Good service"
Miinukset: "spicy chicken too spicy!"
Plussat: "Entertainment was great"
Miinukset: "The food is getting worse"
Plussat: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Miinukset: "Wish the food could have been better and the choice for dessert wider."
Plussat: "Service was great, food was alright, was able to move from a middle seat to a window."
Miinukset: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Miinukset: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."
Miinukset: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Plussat: "nice food, plenty of water, good service, quite comfortable & on board wifi if you need it"
Plussat: "Extremely polite flight crew"
Miinukset: "-The food was pretty bad -Not much leg room"
Love the service . Crews . Enjoyed flying Qatar airways
Miinukset: "If the police and security in the airport respect the people more!"
Plussat: "Good crew. Nice flight. Newer equipment."
Miinukset: "The transfer process was a little burdensome."
Plussat: "attentive crew. comfortable seating. good food options"
Miinukset: "Need improvements"
Plussat: "The crew was unparalleled. Really. Attentive. Friendly."
Miinukset: "Nothing could have been better beyond the signs at the gate."
Plussat: "Food and being ontime"
Miinukset: "Seats are too hard"
Plussat: "The crew was friendly and helpful."
Miinukset: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Miinukset: "Check-in service at Ahmedabad was very bad. The staff there seems to be very disorganized. Took an hour to check-in may be 10-12 passengers ahead of me."
Miinukset: "Toilets needs air freshener as so many passengers use them."
Plussat: "All except the food"
Miinukset: "The food"
Plussat: "Great service & very comfortable lie flat business class seat for this red eye flight."
Plussat: "Boarding was very smooth."
Miinukset: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Plussat: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Plussat: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Miinukset: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Miinukset: "The check in at Denpasar is horrible. The airport services are very inefficient."
Plussat: "Good attention from cabin crew and good food"
Plussat: "The plane was very new and wasn’t crowded."
Miinukset: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Plussat: "Good movie selection, very friendly crew"
Plussat: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Miinukset: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Plussat: "Good service, clean aircraft, friendly crew"
Miinukset: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Plussat: "FLIGHT ATTENDANTS WERE WONDERFUL"
Miinukset: "CRYING BABY BUT I UNDERSTAND THOUGH"
Plussat: "service, food and cleanness"
Plussat: "The service was impeccable, flights on time and the transfer easy!"
Plussat: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Miinukset: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Plussat: "Plane, crew, boarding"
Miinukset: "Coach class is not for long haul flights"
Plussat: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Plussat: "Friendliness of staff. Cleanliness"
Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."
Plussat: "Flight was very comfortable and a pleasant ride"
Miinukset: "food service could be a bit more prompt"
Miinukset: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Plussat: "Food and entertainment"
Miinukset: "There was a rude counter staff when we checked in in Singapore."
Plussat: "Excellent service everyone was generous"
Plussat: "The flight crew was great. They were very kind."
Miinukset: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Plussat: "Quick and easy boarding and decent crew."
Miinukset: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Plussat: "The airplane was spacious."
Miinukset: "The omelette was too tough."
Plussat: "Best Arab airline so far.5 star but if I could give more i would"
Miinukset: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Miinukset: "Was denied boarding."
Plussat: "Friendly crew Good choice of food and beverage"
Miinukset: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Plussat: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Miinukset: "The headphone jack on my entertainment system was defective."
Plussat: "I was promised Wifi on all flights when I called customer service and I was frustrated I only had it on 2 out of the 4 flights ... And the connection was bad. I needed to work and planned on it after I heard the wifi was available for purchase."
Miinukset: "Did not like there was no wifi when I was told there was. The food was good and the service as well... It was comfortable !"
Miinukset: "Flight was delayed"
Miinukset: "Flight got delayed and missed short connection in Doha. Had to fly to JFK instead. No compensation."
Plussat: "Brand new plane, everything clean and working, crew friendly, smooth flight"
Our tickets were canceled before the flight!! Would like my refund IMMEDIATELY!!
Manila to Dubai business class aircraft is too tight. Tv remote not directly connected. Difficult to maneuver from the seat. Need to go to screen to tap. Was looking for the health kit given everytime we take business class to Europe but no longer there. Food at lounge was mediocre. Crew was friendly and helpful. Flight was smooth.
Henkilökunta aika surullinen. Myös ruoan jälkeen mistä tuntia ei kuka tarjonnut vettä vaikka oli monta tuntia. Tytöt ei hymyile ja vaikka sanon kiitos ei mitään reagointi.
Aivan mieletön henkilökunta..wooow
Plussat: "All the service."
Miinukset: "more organized boarding"
Plussat: "I was very late and the gate was closed but the staff helped me make it on time."
Miinukset: "I booked on Emirates and on my way back I flew with Fly Dubai it wasn’t specified in the ticket. There were no pillows, no covers and I was freezing! No entertainment it is a downgrade from Emirates. At least the ticket should have costed less."
Plussat: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Miinukset: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Plussat: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Miinukset: "there were no toothbrush kits given out in economy class"
Miinukset: "Really, nothing"
Plussat: "Leg room is spacious."
Miinukset: "Overall good.."
Plussat: "The crew was efficient"
Miinukset: "Live news broadcast"
Miinukset: "Crews attitude"
Plussat: "Comfort. Service. Cleanliness. Efficiency. Hassle-free."
Miinukset: "Very small plastic cups of water. On-board on call crew service was slow."
Plussat: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Miinukset: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Miinukset: "Other Crew woman"
Plussat: "Quick boarding. Attentive flight staff. Very quick disembarking."
Miinukset: "Bathrooms on plane a little messy. But that’s just careless passengers."
Plussat: "The staff was very helpful in many ways."
Miinukset: "The seats that I booked online were not available when I checked in for the flight."
Plussat: "Pleasantly surprised by the meals. The crew were professional, attentive, and friendly. The seat I chose had plenty of leg space and I will select it again the next time I fly with Emirates."
Miinukset: "The toilet seat covers were finished so I spent a lot of time lining the seat with toilet paper."
Plussat: "It was so nice"
Plussat: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Miinukset: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Plussat: "The cabin crew are helpful. the in-flight entertainment is superb."
Miinukset: "The selection of food, the seat is uncomfortable"
Plussat: "Service and food"
Miinukset: "My husband had his backpack and a carry on when we checked in at JFK. He was not allowed. From Dubai to Manila, we saw a lot of passengers who had two or more carry on’s. The floors at Dubai airport are dirty."
Miinukset: "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
Plussat: "The crew & the ground personnel! Very polite, helpful & efficient!"
Miinukset: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Plussat: "Didn’t get this flight as we were so delayed."
Plussat: "Food n movie selection"
Miinukset: "Noisy seat n very less leg room"
Plussat: "I was very pleased with the service and customer care the airlines displayed."
Plussat: "Food, care, excellent people ."
Plussat: "Attention to detail all the way"
Miinukset: "From Dubai to London was very cold in the plane"
Plussat: "One of the better experiences I've had on a plane"
Plussat: "Nice airport"
Miinukset: "It took Emirates a while to let passengers out. 1 hr layover is just barely in enough, expect to run or fast walk to connecting flights. Not organize when boarding aircraft."
Plussat: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
Miinukset: "Flight attendants were rude on the Washington to Dubai flight"
Plussat: "Flight was good for a shorter range"
Miinukset: "After 20 flights booking with emirates in last seven months and nice experience, seems its right time to switch airlines. Was not allowed to board when I reached 8 min late due to heavy traffic on accident on highway. I had 50+ mins before flight departure but they didn't allow me to board. Paid extra money and reschedule for same day flight at 4:30pm and they delayed this flight departure by an hour without no problem. Too much biased."
Plussat: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Miinukset: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
Plussat: "crew very friendly"
Plussat: "Everyone was super friendly. I enjoyed that the plane was empty that we could all change our seats to be more comfortable."
Miinukset: "The walking to board my connecting flight was overwhelming, a lot of walking. Also, I understand the food isn't from a 5 star restaurant but the lamb I ate was over cooked and felt very rubbery. As the crew members went around aking if you want Tea or Coffee, I said I wanted coffee. The coffee was cold so I couldn't even drink it, i know I can ask for another one but I felt so disappointed that I'd rather have nothing. My monitor had lots of weird lines on them as the colors were so off on some areas and good on other areas."
Miinukset: "food was as good as it usually is."
Plussat: "We started with a 45 min wait on the tarmac before takeoff. Then spent 14h listening to screaming children. Now, I know that isn't the airlines fault, but it would be nice to see where children are sitting when booking on such a long flight! Once we landed, the girl next to me got sick and when I flagged a flight attendant, she simply told me there's a barf bag in the seat pocket - there wasn't - so I had to part the crowd to get that lady to a bathroom. Then it took 45 min to get off the plane! The food was okay and there was plenty to watch (couldn't read due to screaming children). It was a really rough flight."
Plussat: "Just the check in"
Miinukset: "was travelling with a 1 yr old. And it was really difficult. She was a bit sick. At one point she vomited and there was an attendant near us and granted that it was time for take off and no one can be standing up but after that she didn't even offered anything to clean up or ask us if everything is alright and she even had the look of disgust on her face while she was sitting down. All throughout the duration of the flight no one go for the extra mile to assist me as I was alone with a toddler. I have to ask for the bassinet 3x and it took them a long time. No one gave us the toddler meal which I ordered previously. I thought emirates was a better airline than qatar airways but I was gravely mistaken. Even China southern can do better than that. Horrible."
Plussat: "The flight and accommodations were wonderful during the flight. The accommodations during the layover were nice at the Boston Courtyard Marriott. Pam & Keith Schroeder"
Miinukset: "We waited in Dubai 3 hours for connecting flights to arrive because of fog. When we arrived in Boston, they told us we had missed the connecting flight to Detroit by 20 minutes and could not fly back until 26 hours later. We were disappointed that the $50 dinner voucher would not allow us to each have 1 alcoholic beverage. (We should have read the fine print...)"
Miinukset: "I liked everything"
Plussat: "Warm hospitality and excellent service during connecting flights."
Liked the crew and food/entertainment Didn't like how CP was penny pinching in seat assignments. Separated my family with infant and 4 year old for sake of someone who paid $50 for reserved seating. Didn't even assign my infant daughter a bassinet seat. Just ridiculous
Plussat: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Miinukset: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."
Plussat: "Great service"
Plussat: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Miinukset: "food can always be better but overall ok"
Plussat: "Very good entertainment system."
Miinukset: "Food was horrible. No drink service. Old seat."
Plussat: "the crew was professional and efficient on board the plane."
Miinukset: "seat space was tight. it was hard to get comfortable"
Plussat: "The crew were amazing and attentive."
Plussat: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Miinukset: "Honestly i think there are not much space for each passenger."
Plussat: "The flight was delayed from sfo to Hongkang. Very disappointed."
Plussat: "Good meal and serve more food"
Miinukset: "Line up to the plane shouldbe in short time"
Plussat: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Plussat: "Delayed. Late notification of delay. No text notification of delay."
Miinukset: "I didn’t have a pillow."
Miinukset: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Miinukset: "The seat was a bit small for me, legroom a bit tight."
Plussat: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Miinukset: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
Plussat: "Over all the customer service was accommodating."
Miinukset: "Never received a notification for flight delay. Online communication was never established"
Plussat: "Seat uncomfortable even though there was plenty of leg room"
Plussat: "Except for one time service everything else is good"
Miinukset: "Staff forgot what I have asked for boarding could have been done using zones."
Plussat: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Miinukset: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."
Plussat: "More leg room"
Miinukset: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Miinukset: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
Plussat: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Miinukset: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."
Plussat: "Seats, entertainment selection, crew, food; & bathrooms were kept clean"
Miinukset: "Still hate the long flight"
Plussat: "The service"
Plussat: "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
Miinukset: "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
Plussat: "Good entertainment choices, but the system itself was awkward and slow to respond."
Miinukset: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Miinukset: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Miinukset: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
Plussat: "Flight from Toronto to Hong Kong was late departing due to a snow storm. Most on the flight missed connections. Cathay staff were waiting on the jetway with plans for everyone that missed their connection to Sydney. Just impeccable organisation and service."
Plussat: "Crew was friendly and kind."
Miinukset: "No vegetarian options at all for breakfast (was either beef congee or eggs, sausage and bacon). We were not offered any options to select meal preference during online check in either"
Plussat: "Very comfy overall experience"
Plussat: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
Plussat: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Plussat: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Miinukset: "Plane not clean"
Plussat: "The flight attendants were top notch and very busy and efficacious. I was impressed that they were always so helpful, courteous, and energetic even after a 12 hour flight!"
Miinukset: "Very uncomfortable with POOR AIRFLOW, mid way in the economy cabin, next to window (seat 44k). It was like trying to breath through a straw. I asked flight attendant if they could check the air flow, and her answer was that the temperature was 23C and everyone one else had blankets. My concern was not with temperature but FLOW. SO I went to back cabin (6 rows back) and the airflow was much much better and I could actually sleep. So bottom line there is an airflow issue mid economy cabin on the central AC jets. They should address this by putting back in air nozzles or checking actual airflow on these jets. This is very uncomfortable on long flights. Not sure I would fly this jet again for this reason."
Plussat: "- Crew friendly and helpful"
Miinukset: "- very uncomfortable flight - seated with someone who whined and complained the whole way - could not sleep as the person behind me snored loudly the whole night - Was sitting in the isle seat and kept getting hit in the arm every time the trolley went by"
Miinukset: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
Plussat: "I typically like Cathay."
Miinukset: "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
Plussat: "Crews were respectful."
Miinukset: "same as above"
Miinukset: "We traveled the entire Hong Kong airport until they settled on a departure gate. Needless to say our flight was 2 hours delayed."
Plussat: "again excellent all around,good leg room and elbow room, flight attendance were awesome !!"
Plussat: "I like the crew on board being very friendly and helpful."
Miinukset: "Online check-in system is terrible. 2 out of the 4 legs of the flights I was unable to check-in and get a seat assigned. Then there's nothing you could do except to show up at the counter on the day of the flight. How could the system be so inflexible that we are now almost in 2017?!"
Plussat: "Shorter flight airplane much nicer"
Plussat: "The service and food was excellent!"
Miinukset: "The seat would not lean back d/t the person sitting behind me"
Plussat: "The seats are comfortable enough though they felt dated and had less space between the seats thank Air New Zealand."
Miinukset: "The service was quite frankly bad. We felt as if we were in a forgotten zone between two curtains sandwiched between business and economy. There was no dedicated staff for premium economy and this may have been part of the problem. There were only six passengers in Premium economy yet at meal time our choice wasn't available. We were offered meals from economy as an option. Getting any service meant having to use the call button because the staff rarely popped in to see if we needed anything. I've never used the call button so often in one flight. Friendliness came across as a forced response to our queries and at times even that wasn't masked so well. Drinks were served in plastic cups instead of real glass (like Air NZ) and filled nearly to the top...practically a tumbler of wine. Not very classy. We were forced to use the economy toilets instead of the business ones (like Air NZ). Overall we felt that Premium Economy on Cathay was economy with a wider seat with the exception that the services was worse than our economy trips with Cathay. This was a huge disappointment especially when compared with the first leg of our trip with Air NZ which was outstanding. We are not keen to fly Cathay again but unfortunately we'll have to on the way home."
Miinukset: "Flight in hongkong had a 10 hour layover and I was not helped with the hotel fees. Landing in JFK my flight was delayed 3 times then finally cancelled. I was asked to go to LGA for an 830 flight to PIT. The airline did not help cover any transport fees (IT WAS $14 USD!) Seriously?! And the bags did not get changed to the other terminal. Once I got to LGA my flight was cancelled and I was rebooked for the next morning. The airline did nothing to help me with a hotel or transport, absolutely nothing. I arrived at the airport for the 12:30 flight but that was delayed until 2:30 then 3:30 then 4:30 and eventually took off at 5:30. I was given no sympathy from any of the staff I interacted with. Everyone was rude to me, I did my best to remain civil and did not at anytime raise my voice. Although, looking at other customers it seems if I had made a fit or raised my voice I would have gotten better service. Absolutely ridiculous, I am never flying cathay again."
Plussat: "The crews on Cathay Pacific set the standard by which all airlines could learn. Experienced, professional, helpful and courteous. Gentle with the elderly, going the extra mile to make them comfortable. No bickering between flight attendants, they work as a team and made my first time experience flying into another country enjoyable."
Miinukset: "Most airline food is awful. It is what it is. The fruit appears to be frozen and just thawing making it a bit tasteless. However, it is better than most while traveling within the USA."
Plussat: "Entertainment is ok"
Miinukset: "I requested support on ground and nobody was there tu support a difficulty I had"
Too many people are crammed into the business class. I understand the reason for this however, next time I’ll look for another carrier. I do feel extremely sorry for the cabin crew and everyone who has to clean up the plane. The people left it looking horrible.
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
The crew was nice . But the food was okay. Also, Turkish airlines from Istanbul to Delhi has a good food options. But Delhi airport was horrible
Deplaning was very slow and haphazard.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Not good connection,less than 1 hour not enough time to catch this flight
Make the boarding gates closer to the main concourse it took ages to walk there.
My experience with Turkish airlines has very disappointing. The crew members were not polite during the flight, I had kindly requested for a cup of water, three times! But I had not received a single cup, I will not be flying Turkish airlines again.
The flight didn’t even happen.
Plussat: "It was clean. The aircraft was new, well maintained."
Miinukset: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
Miinukset: "Food, comfort"
Plussat: "Well I liked the idea that I landed safe and sound to see my family"
Miinukset: "I wish I could get the seat that I wanted because I had a long flight. The girl at the check in didn't give an A row seat :-((("
Plussat: "Food was better"
Miinukset: "Seating was not tight"
Plussat: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Plussat: "Good food, comfort seat"
Miinukset: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"
Plussat: "Istanbul Airport has good facilities and F&B options"
Miinukset: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Plussat: "Getting Home"
Miinukset: "Everything the seats were so close to the other seat forget it they Reclined. No service at all one bottle of water for about 6 hours they never passed by once. Flt. Att.’s were nice but no training no customer service. Like cattle I just want to forget the trip"
Miinukset: "Staff seemed to not care about passengers. Could partially be a language/cultural barrier, but i have consistently noticed staff just want to push through their tasks. Actual service is not a priority it seems. Another issue, often times they run out of food."
Plussat: "Nothing much to shout about this flight. It got there safely?"
Miinukset: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Plussat: "Wheelchair passengers should like any other flight have gate to gate service."
Miinukset: "Wheelchair service. Very poor"
Plussat: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Miinukset: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Miinukset: "The flight was cancelled and I still didnt receice my refund."
Plussat: "everything was perfect"
Miinukset: "Turkish airlines used to be airline offering good food, now you only get sendwich"
Miinukset: "I like everything"
Plussat: "I was seated next to Hans (or maybe it was Franz, never did find out his name) the Bulgarian weightlifter. He was charming and funny and lovely to look at. You know, when I could out of the side of my eye without being TOO obvious... : )"
Miinukset: "That I never found out Hans' name."
Plussat: "Excellent customer service, crew always helpful and glad to please."
Miinukset: "Atatürk airport link too confusing and decreased my flight experience"
Plussat: "The food is great and so is the entertainment system."
Miinukset: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Plussat: "bad !!!"
Miinukset: "All !!"
Plussat: "Entertainment is good, many movies and games for kids."
Miinukset: "Flight attendants are rude and food was terrible! No menu and no selection to choose."
Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"
Plussat: "Awesome service, comfy business cabin! The Atlanta employee who managed the laptop return was one of the best employees/representative of a company I have seen. He was open, friendly and communicative keeping everyone informed of the process of laptop retrieval and was organized despite it all. I wish I got his name!"
Miinukset: "Checking laptop in Istanbul was very inconvenient, and retrieving it in Atlanta took a lot of time as we had to wait at baggage for it to arrive. Not Turkish rule, but still a consideration for future flights."
Plussat: "Service and people"
Miinukset: "Long lines and security pat downs...."
Miinukset: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Plussat: "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."
Plussat: "As above"
Miinukset: "As above"
Plussat: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Miinukset: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"
Plussat: "Food, manner, lounge in Istanbul"
Miinukset: "slight delay on the outgoing leg"
Miinukset: "I requested for a vegetarian meal both times and I was denied both times because they said they didn't prepare any vegetarian meals. The flight attendant was so rude about it. They also lost my baggage TWICE. Upon arrival in Tel-Aviv and upon return to Stuttgart."
Plussat: "Service was ok"
Plussat: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Miinukset: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
Plussat: "Flight Service, meals on board, entertainment system, comfort, kits. Service on board is great."
Miinukset: "Service at Ataturk Airport, this place needs to be improved, also booking system that will sell tickets with more than 24 hour layover without mentioning on the site, tricks passengers to idea that they are leaving on the same day. I got stuck in Istanbul for 24 hours, just because tickets didn't mentioned date of second departure."
Plussat: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Plussat: "Blankets, pillow, being served food and drinks regularly on a long flight, great choice of new movies."
Miinukset: "Touch screen did not always work."
Plussat: "Comfort Movie Selection Friendly Hostess Thoughtfulness"
Miinukset: "Seat was small and squeezy. More variety for food needed."
Miinukset: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."
Plussat: "Better headphones for economy Pillows on seat when boarding"
Miinukset: "Poor heating/cooling controls, cabin too hot"