Halvat lennot Frankfurt–Hahnin lentoasema

Plussat: "Crew were very attentive. Seats usual Ryan Air not the most comfortable seats. Boarded FIRST as was special assistance which is much better than being boarded last with everybody looking at you & no room for hand luggage at your seat so having to get somebody to place it further down plane."
Miinukset: "My special assistance required lift off plane which didn't happen so I along with people on crutches had to try negotiate way down steps in the wind & rain."

Miinukset: "Travelers need to be informed better about Ryanair's baggage restrictions."

Plussat: "I was not on the flight - it is not Ryanair that I have a problem with it is Kayak whose website would not change the date from the present (28.04.2019) to the date on which I wanted to fly (09-08-2019)"
Miinukset: "Kayak could have a much better website. I changed that day's date for my flight from 28-04-2019 to 09-08-2019 and booked a flight from Stansted to Carcassonne. Changing the date with Ryanair incurred a cost of an extra £52 which took the total cost of my one-way flight to £102."

Miinukset: "Late takeoff - late arrival"

Plussat: "Yes they was"
Miinukset: "All happy to help you when you need it thank you"

Plussat: "On time"

Plussat: "I booked and pey 83.5 € and when I want to get a boarding Rayan air get 55€ agin!!!!!! What has happened there?!"

Plussat: "Nothing"
Miinukset: "Badly delayed with no explanation. Never flying RyanAir again."

Plussat: "The cost was the big plus on this flight."

Plussat: "Friendly staff"
Miinukset: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."

Miinukset: "It was Delayed with out any notice. Ryan air is shocking"

Miinukset: "20 minutes notice of an 8 hour delay. Zero communication, treated like cattle by ground staff, given a €5 food voucher after literally chasing staff around other boarding gates. €5 is not “reasonable” food expense for this length of delay under EU261. Then sent a reminder to claim from insurance company. No Ryanair - we will be claiming full amount from you, and encouraged other travellers to do the same. Utter amateurs and fraudsters."

Miinukset: "We paid a lot of money for priority to find out it was really cheap to purchase just before flying. It turns out most people buy priority so there really is no advantage. They lost our luggage and it took two weeks to retrieve."

Plussat: "The crew were nice"
Miinukset: "Check in was a complete disaster. I only needed to check my suitcase as we had our boarding passes already. It was anarchy and we nearly missed our flight despite being there hours early purely because the check in procedure was so chaotic. Then to top it off, my bag was lost and I was given a stranger’s baggage tag. I don’t know how they will be able to trace my bag with this. It is currently missing in action. Great start to a long awaited holiday!"

Plussat: "Priority boarding"
Miinukset: "The delay in boarding particularly as no explanation was given."

Plussat: "Everything at this price!"
Miinukset: "Nothing"

Plussat: "We checked in as soon as possible to try to get descent seats. However the assigned us two middle seats , one in the front of the plane and one in the back. It seemed like they were trying to give us the worst possible seats so that we would pay the extra to pick a seat. Almost all the other seats were open if we paid. We had already paid for priority boarding. Very disappointed."

Plussat: "the cost"
Miinukset: "Boarding was late in 30 min."

Plussat: "It flew"
Miinukset: "Delayed over an hour with no communication. Wouldn’t let us check in online and then we’re penalized $150 to check in at airport. Boarding stared and we waited on the gate for 30+ min along with all other passengers. No communication from crew. No crew or staff working gate. No gate announced until after flight departure time. Overall awful."

Miinukset: "Too expensive for what you get. Bad landing! Oh dear"

Plussat: "savannah and other staff member who catered for front of airline were just fanstatic.. down to earth really helpful and clearly experienced. really well done. please can they be passed some thanks from me. wayne trueman front row"

Plussat: "The flight was smooth and totally uneventful, which in plane terms is exactly what was needed. Ryanair had a reserve collection of pilots onboard as they were transferring from the UK (mildly comforting). The plane was quiet thanks to Bose for noise cancelling!"
Miinukset: "Boarding commenced from the terminal but there was a wait on the tarmac to get in the plain, which at 7am was pretty cold. There was no food or entertainment as this was a Ryanair flight."

Plussat: "price"
Miinukset: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"

Plussat: "Nothing to say."
Miinukset: "No food."

Plussat: "Nice staff easy flight going to Venice, Italy"
Miinukset: "Coming from Venice, Italy to Frankfurt Hahn was very rough. Pilot took very sharp turn in the air and felt g forces through my body along with the wife. Landing was very rough and went too fast and had very hard breaking last minute on the runway and when turning into the terminal for drop off."

Plussat: "Very orderly and on time"

Plussat: "Good coffee (for £3)"
Miinukset: "Flight was delayed for an hour. Looked like the crew were a bit overworked."

Plussat: "Crew was patient and upbeat."
Miinukset: "Boarding time kept changing. I stood in line from 2:47 until I finally took my seat on the plane at 4:03!! If you are not checking luggage and the plane is full as was the case, you are made to stand in line because only the first 90 carry ons are guaranteed. The heat in the boarding area was unbearable. Then we proceeded to the boarding tunnel where we were made to wait AGAIN in the heat. I felt like a hostage packed into a tin can! Never in 50 years of air travel around the world have I experienced such an inefficient process. I will never fly Ryan Air again."

Miinukset: "The fact that I couldn't go"

Plussat: "Fare was reasonable."
Miinukset: "Boarding process was slow and tedious. Asked for boarding pass by gate agent and flight attendant. Created unnecessary delay getting everyone seated."

Plussat: "Got me to Rome."
Miinukset: "Flight was delayed. Had us standing in line for an extra 45 minutes. In adequate seating in the airport. The seats on the plane are extremely uncomfortable."

Plussat: "Cabin crew is pleasant and professional."
Miinukset: "Two days in a row the gate operations seemed disorganized. My flight from London to Dublin was over an hour late, and then my return flight from Dublin to London was also an hour late today."

Plussat: "The flight left on time"

Plussat: "Check in online"
Miinukset: "Seat comfort was not good. No recline and no seat pocket. No frills I guess"

Plussat: "Plane artived late. Boardef late and arrived late. Immigration was understaffed and slow causing us to miss out scheduled bus ride. Charged me an extra $30 for one of my bags."
Miinukset: "Late. Poor customs service, slow."

Plussat: "I really liked the price in particular , that was the most important thing that I liked about that . It has helped me save a lot on this trip . It was fairly easy check in ."
Miinukset: "It took a while to find out the gate on the board but that was not really an issue . For the price that I have paid I don't think I can have any complaints ."

Plussat: "Efficient, timely boarding,smooth flight."
Miinukset: "Nickel and dime you to death with charges. You pay extra for EVERYTHING! Also barely did any directions in English. Since it was an Irish airline I thought they would speak English on board and at gates much like Lufthansa does German. Thus no understanding of how to even purchase food or beverage on flight. Not many options to Sicily tho so you are at their mercy."

Miinukset: "Flight delayed by 7 hours"

Plussat: "Departed on-time and arrived early--no hiccups whatsoever with luggage, check-in or boarding."
Miinukset: "Comfort isn't comparable with other airlines, but you cannot beat the value--worth it on any flight less than a few hours."

Plussat: "Nothing"
Miinukset: "We will NOT fly with this carrier again."

Plussat: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"

Plussat: "The staff were friendly."
Miinukset: "I don't like the factory-"get em out, get em in" mentality. We were lined up and put outside before the plane was even de-boarded from its last flight. We watched (in the freezing cold) while the plane de-boarded and I'm thinking.....aren't they even going to clean the plane? I'm sure they go around and pick up trash but there is no way they would have time to clean the trays. Then we were whipped into the plane. The seats were the smallest I have EVER sat in. It was almost impossible to keep your arms off the arm-rests. I hate that you are penalized if you don't have a printed boarding-pass. We almost didn't as the web-site was down the day before we flew and we ALMOST couldn't get our boarding passes printed - due to no fault of ours. When we called to say the web site was down, there was NO HELP or understanding. Not sure I want to fly with Ryanair again."

Plussat: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."

Plussat: "Quick flight"
Miinukset: "Crying baby throughout flight."

Plussat: "Time, crew. Comfort"

Plussat: "Nice staff"
Miinukset: "If you're big or tall this airline might not be for you. Tight fit all the way round for me and hubby. He's tall and I am stout so we were pretty uncomfortable. Glad flight was an hour. And thank goodness we checked in on line the day prior. That charge at the airport is ridiculous!,,,,,"

Plussat: "Everything seemed very efficient and was run with no time wasted."

Miinukset: "Tight seating."

Plussat: "Cheap flight from an ideal airport for my family to travel from. Online booking was simply and flawless. Check in on line was speedy and simple."
Miinukset: "Service on the plane was slow. By the time we got a cup of coffee we were told to place the trays away as we were about to land. Staff seemed unhappy but did look after us."