Halvat lennot George Town

Plussat: "quick entry - but it was not a full flight!"

Plussat: "The crew was good, very helpful."
Miinukset: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "Unnecessary delay"

Plussat: "Flight good, crew helpful and no problem with boarding."
Miinukset: "No hot food and no announcement in the Airport. Limited choice of other food."

Miinukset: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."

Plussat: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Miinukset: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."

Miinukset: "We had three legs on our trip and had to work with Cust Srv at each airport for the next flight"

Plussat: "The way the crew interacts with passengers one has the feeing that we were all one big family! Special hats off to Freedy who worked on this flight on my way to Canada and was very interactive with us , he made us felt really welcoming , as long as he has to give us his service , Staff keep up the good work. All of you did a fantastic job . Pilot did a great job a few pot holes that was out of his control but all in all a great flight"

Plussat: "Flight crew informed us what was happening although all passengers were accounted for earlier than departure time. Very pleasant crew members and pilots."
Miinukset: "No entertainment available and no snacks available without purchase."

Plussat: "The crew generally is kind and patient. This older aircraft had new seats installed."
Miinukset: "BA now doesn’t even provide you with a glass of water or peanuts for free. Everything is buy on board like Easyjet or Ryannair. Entertainment is non-existent as are any type of power outlets. Seat pitch is very tight."

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Champagne and hot face clothes to greet us. Perks of Economy premium were lovely"
Miinukset: "Quality of movies was not A.+"

Plussat: "Comfort items on the over sea flight"
Miinukset: "Long layover kept getting longer and longer due to flight delays at Heathrow. No explanations in writing - a ticketing agent told us of the dela. The status board was simply blank. BA website said nothing at all"

Plussat: "The crew did their best to minimize delay"
Miinukset: "Flight delayed, arrival very late night. No snacks, drinks , only to purchase. Like a low cost airline"

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "The title says it all"

Miinukset: "No power plugs/usb ports. Very small, poor quality screen. Not much bigger than my iPhone."

Plussat: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."

Plussat: "We got nothing:-(!"

Plussat: "Crew were exceptional in service friendliness and attentiveness."

Miinukset: "Business class configuration on BA 777"

Plussat: "good flight, on time, nice crew, no complaints"

Miinukset: "Did not get seat I reserved. Stuck in middle seat. Very late."

Miinukset: "It felt as though they had very minimal snacks/food for the trip as we only received one snack towards the end of the trip and one meal and it was an 8 hour flight. When I asked for extra snacks, they said there was none. This ruined my experience for me since I was hungry for most of the flight."

Miinukset: "Tight seating. Outdated entertainment technology. Inconvenient food packaging for such tight seating environment. First time flying British Airways; for no particular reason, I expected better."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "On time"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "As always, a great flight."
Miinukset: "Nothing I can think of."

Miinukset: "The plane was changed and no.one alerted us that our seats were relocated. Qhen we went to board the shuttle bus to the tarmac we were.pullednout of the.line and made to wait 25 minutes and ended up.being the last people to board. We arrived at the airport 2 hours in advance and cpuld have handled this in.advance if we had been notified properly. The BA employee checking us in didn't care that he pulled us and made us wait.... we were very unhappy as to how this was handled."

Plussat: "The Boeing 787 and the Entertainment system."
Miinukset: "Toilets ran out of paper towels and kleenex Bags took too long to be delivered."

Plussat: "The flight crew"

Plussat: "The crew was nice."
Miinukset: "Is this really the British Airways business class within Europe? What a disappointment. Felt like I was in economy except the only difference was I got my drink served in glass rather than plastic. Why don't you get some tips from Emirates considering from Abu Dhabi to Doha you had 10"+ tvs infront of you, tons of leg room and actually good food offerings."

Plussat: "The crew was friendly, and the plane was clean."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "That Pilot has to bring my buggy"
Miinukset: "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Liked the high life entertainment and the flight attendants were friendly"
Miinukset: "I get a very limited amount of time to visit my girlfriend who is currently living back at home in England and spent nearly two hours sitting on the plane following the landing and then another two hours or so waiting for my bag to show up and finally filled out info to have it sent to me so that I wasn't wasting any further amount of time on a plane or in the airport. With limited service it was just an overall terrible experience, for my girlfriend even more so than me, as she began to get worried during the delay in the flight arrival up until I got into the airport and got service so that I was able to explain the delay and that I would be out soon. Which wasn't the case since I continued waiting for my bag to arrive for the next couple hours. What should've been a time of joy being reunited with my girlfriend turned into a time of stress for all involved and several hours overdue."

Miinukset: "flight was cancelled and they abandoned us"

Plussat: "Once I was actually at a boarding person to be checked in, the process was quick"
Miinukset: "Announcement was made to all passengers inn rows 20-40 or so to line up, which we did. Then, we were told only priority passengers were to be boarding. Priority passengers asked where their linne was, and a BA crew member snappishly answered "where the sign says Priority". The sign wasn't able to be seen, and these passengers shouldn't have been faulted for BA's ineptness. After being checked in, I asked an another BA agent where to go. Upon arriving at the aircraft, I was rather frostily told "you're onn the wrong level" and pointed to the stairs. I let them know that I was on the 2nd level due to the direction of the BA staff. My seat space was reduced to a mere 12" when the passenger in front of me abruptly reclined his seat all the way back."

Plussat: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Miinukset: "no food, no entertainment system, no facility to charge cell phones."

Plussat: "The plane is a newer one than what they are flying across the Atlantic and the seats were decent for the length of the flight. The crew were very nice and gave us tap water to drink for free."
Miinukset: "They don't offer any free food or drink, not even water. The boarding process was slow and laborious as they were making people check their carryon bags as they were checking the boarding passes."

Plussat: "older plane, so seats were like southwest's leather seats"
Miinukset: "Crew was very ignorant, only paid attention to those flashing their credit cards for purchases. didn't even offer water, so had to contact the customer service rep onboard who gave us water rather than the air hostess"

Plussat: "Easy checking by app."
Miinukset: "Confusion at checkin, at the airport. A lot of running around, very little done. Very disorganized."

Plussat: "Crew"
Miinukset: "no Entertainment"

Plussat: "It was short enough not to get too annoyed with the experience"
Miinukset: "British Airways is no longer a preferred airline for me to fly with"

Plussat: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Miinukset: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."