Halvat lennot Kittilä

Plussat: Non-stop price and service

Miinukset: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.

Miinukset: Jet was ancient and entertainment system was a joke

Plussat: Movies and tv were nice.

Miinukset: Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy

Plussat: Crew was friendly

Miinukset: No inflight entertainment like we were supposed to have. No snacks, and 30 meal was small and terrible.

Miinukset: Could be better, say, like with Singapore Airlines..

Plussat: The staff was professional and friendly. The waits were short on boarding.

Miinukset: The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more.

Plussat: The seats were comfy and the pilots were skilled, food was average.

Miinukset: The handles in between the seats could've been better by being able to be completely raised.

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: Seat was comfortable, food was surprisingly good.

Miinukset: Nothing

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plussat: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Plussat: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Miinukset: Food a bit bland and uninspired

Miinukset: I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything.

Plussat: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Miinukset: N/A

Plussat: Keep it up with great services. !! Thank you!

Plussat: A350, very comfortable and quiet. Good crew and pleasant flight

Miinukset: cabin temperature was a bit too high through the night.

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Miinukset: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Miinukset: Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either

Plussat: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Miinukset: I hate paying for water but I seem to do this all over town.

Miinukset: A better breakfast...

Plussat: The crew was really good

Plussat: the seating was very uncomfortable i barely had any leg room

Miinukset: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Plussat: meal

Miinukset: It was late

Plussat: A350, very comfortable and quiet. Good crew and pleasant flight

Miinukset: cabin temperature was a bit too high through the night.

Plussat: On time

Miinukset: Free bags under Corbin

Plussat: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Miinukset: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Plussat: great new aircrafts

Plussat: Great you provide ways to keep busy on the plane for long flights!

Miinukset: Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips.

Miinukset: Free water would be nice!

Miinukset: Horrible and unprofessional check in process, by time of boarding more than half of passengers had not gone through security yet due to their delays. The machine and website weren’t working so everyone had to check in via the desks.

Miinukset: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Miinukset: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Plussat: Simple Flight.

Miinukset: Small plane

Plussat: Free WiFi. Clean plane. Comfortable seats.

Miinukset: Slow to start boarding.

Plussat: The flight attendants were very rude. One didn't want to asssit my 8 year old when she couldn't open the door. They kept waking me up to put on my damn seat belt.

Miinukset: The flight attendant yelled at my 8 year old . They didn't want to help my daughter get out of the bathroom. They stood there rolling their eyes. Don't think I'll be back on that air line

Plussat: Very professional and friendly staff. Flight was around 1am and there was no pushing of raffles and so on just left us alone to rest during the flight. Mood lighting on aircraft was great as well.

Miinukset: Nothing.

Plussat: Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company

Miinukset: Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink.

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Miinukset: Not much help at the airport my luggage was lost

Plussat: Departed and arrived on time

Miinukset: Stop the sardine can treatment of passangers

Miinukset: Boarding process could have been smoother

Plussat: The connection was way too tight.

Miinukset: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Plussat: the seating was very uncomfortable i barely had any leg room

Miinukset: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Plussat: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Miinukset: N/A

Miinukset: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plussat: At least the crew was friendly

Miinukset: The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big.

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: the seating was very uncomfortable i barely had any leg room

Miinukset: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Miinukset: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Plussat: Comfortable

Plussat: The crew and service were welcoming, caring and attentive

Miinukset: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Plussat: All

Miinukset: Keep up the same spirit