Halvat lennot Lagosiin

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Great crew and amazing food."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Everything."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Miinukset: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Plussat: "Great"
Miinukset: "Everything thing is fine"

Plussat: "Entertainment system, crew responsiveness"
Miinukset: "Quality of main dish (lamb with rice). Portion of lamb is very small."

Plussat: "Staff on the plane is fantastic."
Miinukset: "No option to pick a seat in economy class."

Plussat: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Miinukset: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."

Plussat: "Food was excellent. Service was excellent."
Miinukset: "Entertainment was limited."

Plussat: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Miinukset: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Plussat: "Overall a good service with good food."
Miinukset: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Miinukset: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Plussat: "All the crew"
Miinukset: "The airline services"

Plussat: "Flight duration was short"
Miinukset: "Nothing in particular"

Plussat: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"

Plussat: "The same as the flight from L.A to Doha, did not feel the time passing..."
Miinukset: "I have nothing to complain about..."

Miinukset: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Plussat: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Miinukset: "It would be nice to have socks to put on for when I want to take my shoes off."

Plussat: "On general quite good"
Miinukset: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Plussat: "Hindu meal only be vegetarian"
Miinukset: "All is good"

Plussat: "Hindu meal only be vegetarian"
Miinukset: "All is good"

Plussat: "Fast"
Miinukset: "There were no food choice when the cabin crew reach my seat all run out"

Plussat: "Very comfortable flight and crew"
Miinukset: "The plain was very old."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Great service. Great food. Great entertainment."
Miinukset: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Plussat: "Nothing!"
Miinukset: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"

Plussat: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Miinukset: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."

Miinukset: "The online check in system was down so we all had to line up to check in."

Plussat: "Hospitality"
Miinukset: "Food"

Miinukset: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "The crew was friendly and patient. The flight departed on time."
Miinukset: "The plane was small and cramped. The food was mediocre and could have been more creative"

Miinukset: "The trays of water could come around more frequently"

Plussat: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Miinukset: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Plussat: "The staff"
Miinukset: "As always the space"

Plussat: "Everything, great airlineevrething"

Plussat: "The professionalism of the staff"
Miinukset: "No comment"

Plussat: "Comfort"
Miinukset: "Food"

Plussat: "Could have done without the awful sexist ads they play on in flight entertainment."

Plussat: "Good, comfortable and smooth flight. Food was better than expected."
Miinukset: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Miinukset: "I have flown previously with Qatar and was not so impressed. Everything was great this trip up until my return to the United States. I should have suspected a problem when I was requested to change seat in order to assist a family who were in separate seats. Moving was difficult as the plane was being loaded. I managed to get to the seat offered to find someone sitting in it. To top it off the individual was wearing a surgical mask and carrying a large immigration bag. I requested a seat forward but I was denied and I later saw other passengers moved forward to seats that I was denied. If I had known that the flight would have been full of possibility sick immigrants I would have chosen another flight or airline. At certain times the smells were very bad. I felt as a ff member I should have been treated better or been made aware of possible health risks."

Plussat: "The food and crew."
Miinukset: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."

Miinukset: "I've never had this huge an issue on check in. Set us back over 45 minutes, and we could not get the VAT refund. I will not be paying more to fly on Qatar again based on our incoming and outgoing issues. I wouldn't rate it any higher than other cheaper options."

Plussat: "Seats were to narrow for a tall person"

Plussat: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Miinukset: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Plussat: "The Boing 777."
Miinukset: "Flight attendants English very poor."

Plussat: "The crew was great and friendly"
Miinukset: "How can you ran out of wine on a flight"

Plussat: "Food and entertainment was great."
Miinukset: "N/A"

Plussat: "The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals."
Miinukset: "The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor."

Plussat: "The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience."
Miinukset: "I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase."

Plussat: "Yes.The crew was amazing"
Miinukset: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Plussat: "Turkish airlines is the best"

Plussat: "Crew were excellent"
Miinukset: "Seats are too narrow, uncomfortable ."

Plussat: "Flight between Atlanta to Istanbul was good with ample leg space."
Miinukset: "Food variety could be better. Also for a family of 4, the only option I had was to sit in group of 2. vs all 4 together ."

Plussat: "On time ,good food ,good price"

Plussat: "What did you like?yes"

Plussat: "The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride."
Miinukset: "The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish."

Plussat: "Lounge in istanbul is probably the best I have ever experienced worldwide"
Miinukset: "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"

Plussat: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Miinukset: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Miinukset: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Plussat: "The food and quality of the flight was incredible."

Plussat: "Excellent all around"

Plussat: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Miinukset: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Plussat: "Food was great so was service"
Miinukset: "All was good"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Non gluten meal"
Miinukset: "Non gluten bread"

Miinukset: "The boarding was chaotic. The space used at the gate could not cater for the number of passengers and there was no way anyone with any priority boarding status could make it to the counter. This is not new and has been a recurring problem with this flight and turkish airline does not seem to care enough to handle."

Plussat: "To be honest nothing really."
Miinukset: "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."

Miinukset: "Movies didn't work well"

Plussat: "Nothing"
Miinukset: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."

Plussat: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Cabin crew was so kind and all the time asking for my needs"
Miinukset: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."

Plussat: "Great experience for my first international flight."

Plussat: "Everything this airline goes out of their way to make the flier happy and pleased, food and entertainment superb and American Airlines in general should learn from them"
Miinukset: "N/A"

Plussat: "Service, food, and entertainment options were fantastic!"
Miinukset: "The process of having to check small electronics needs to be streamlined, but that's still new, so understandable"

Miinukset: "When I arrived in Lagos my luggage did not show up and I had to arrange everything including a private pick up and courier service and I had to pay for it all and got it 6 days later and the 180.00 naira which was in the luggage was stolen."

Plussat: "the Boarding at ATL airport was catastrophe!!!!!!"

Plussat: "Usb chargers"

Miinukset: "Delayed yet again"

Plussat: "Fly in from New York"
Miinukset: "Connecting to the next flight. Is very poor. They need to improve more on the tune difference"

Plussat: "The staff are all very professional and nice."

Plussat: "The flight itself was smooth . Aircraft looks better than usual ones on this route . Istanbul -lagos though with very little leg room ."
Miinukset: "The food is a total zero. Food is presented to human being like begged on the street . Pasta with just tomatoes sauce ? No meat , chicken or fish absolutely empty . The chicken meal had like 2 spoons of riice thrown in . Food was very unappealing . For a flight of about 7hrs it could have been better. My flight from U S to Istanbul was perfect . Meals , service ,bathrooms all good . Please they need to improve on the African route or stay off the route ."

Miinukset: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."

Plussat: "No turbulence during the flight !"
Miinukset: "I did not enjoy the food, the spraying of chemicals in the air and the inability for the attendees to help customers."

Plussat: "Food, entertainment, crew were all great"
Miinukset: "Very cold in cabin"

Plussat: "Great smooth flight, good food, good movie selection."

Plussat: "Not trying to be flattering here but it really is a good airline."

Plussat: "My flight was full of refugees and everybody I met was humble kind, interested, and fleeing a war zone. We should keep progressive Immigration policy to make sure that people like the people on my flight are able to restart their lives in the US safely and without hassle."
Miinukset: "I'd like to have more water served. Planes are so dehydrating!"

Miinukset: "Not having a jet bridge and having to board a bus to get to the plane."

Plussat: "Comfortable seats. Rich food and beverages menu. Rich and updated entertainment on board. Crew is polite and service is good."
Miinukset: "When boarding no air ventilation on board, so air is hot like sauna. After departure air condition is excellent."

Plussat: "The inflight service was wonderful. Business class comfort is excellent with full lie flat seats, Crew was attentive. My special vegetarian food was very good using the usual airline fare I receive."
Miinukset: "The arrival into Istanbul was marked by a major inconvenience unnecessary anxiety, extra expense and frustration. On deplaning from a flight from Barcelona, a Turkish Airlines employee was checking boarding cards the connectivity flight and directed people to the appropriate exits for domestic and international connection. We had a connection to JFK and tried to enter the exit for international connections. She insisted that we go to the domestic exit despite my telling her we had an international connection. This led to passport control which had never occurred to me anywhere in the world when making an international connection. Next problem - I was told I needed a visa! My travel partner did not need a visa and was already through passport immigration control. The officer did not speak English and pointed in the direction I needed to go to get a via. I told him I did not want or need a visa but that was it! I started to look for the visa application area and there was no staff or anyone to help. Finally I found 4 kiosks for e-visas - only one worked. 20 plus dollars later I had the visa and immigrated. We quickly reverse the process and went though security and passport control to get back inside the international terminal. It was nuts! The boarding in Istanbul was crowded and chaotic."

Plussat: "Everything"

Plussat: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
Miinukset: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

Plussat: "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."

Miinukset: "Delay, had to sleep over at the airport, no hotel provided."

Plussat: "Poor"
Miinukset: "Poor"

Plussat: "Crew are the best!"

Plussat: "There is a nothing to mention that was memorable or comfortable."
Miinukset: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plussat: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Miinukset: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Miinukset: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Miinukset: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Plussat: "The crew was excellent and surprisingly the seats were comfortable."
Miinukset: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "Entertainment system failed repeatedly."
Miinukset: "Entertainment system failed repeatedly."

Miinukset: "Boarding clusterf..."

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plussat: "Food"
Miinukset: "Entertainment"

Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Miinukset: "It was a great flight can’t think of anything"

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Plussat: "Great seat. Comfortable. Quick boarding."
Miinukset: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Miinukset: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Miinukset: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Plussat: "Nothing"
Miinukset: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Everything"

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Plussat: "25 min ahead schedule!!!"
Miinukset: "Cabin space, too narrow rows."

Plussat: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Miinukset: "I just expected better toilet bag for business but what was given out was just basic."

Plussat: "Food, service, comfort"

Plussat: "The crew were nice."
Miinukset: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."

Plussat: "The cabin crew were excellent"
Miinukset: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Plussat: "I liked the crew, they were professional and tried their best"
Miinukset: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Miinukset: "Screen broke half way through flight. Food was poor"

Plussat: "Speed, courtesy of the flight attendants"
Miinukset: "Landing was a bit rough, understandable due to the weather."

Plussat: "Punctual, great food in Premium Economy, friendly crew."
Miinukset: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Plussat: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Miinukset: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Miinukset: "only there were del;ay at JFK"

Plussat: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Miinukset: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Plussat: "The food was good."
Miinukset: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

Plussat: "Same as above, the crew was very friendly and the food was great."
Miinukset: "Seating was cramped and uncomfortable for a tall person."

Plussat: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Miinukset: "Seat did not recline as much as normal aircraft."

Plussat: "Nothing"
Miinukset: "they change my flight from air France to Jordanian . They all sucks And I lost again one of my bags"

Plussat: "Driving"
Miinukset: "First safety"

Plussat: "wery slow working."
Miinukset: "The fod. Never Etiopian again."

Plussat: "Crew is excellent"
Miinukset: "Delays and we had to actually run for the connected flight"

Plussat: "Food"
Miinukset: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"

Miinukset: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."

Plussat: "New aircraft with comfortable business seats"
Miinukset: "More than 4 hours delay! Not all selection from food menu available"

Miinukset: "Entertainment is non existent. Plane is tatty."

Plussat: "Crew was good. Aircraft was fresh and clean."
Miinukset: "The movie selection is very mediocre"

Plussat: "Comfortable because the plane wasn't full."
Miinukset: "Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies."

Plussat: "The staff"
Miinukset: "We were delayed for extremely long"

Miinukset: "Was nice best"

Plussat: "Loved the meals and the leg room"
Miinukset: "The entertainment could have been better but overall was not too bad"

Plussat: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Miinukset: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"

Miinukset: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Plussat: "Ethiopian Airlines it great."
Miinukset: "Nothing"

Plussat: "Crew"
Miinukset: "Always delaying, catastrophic food."

Plussat: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Miinukset: "Nothing."

Miinukset: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Miinukset: "Boarding was a bit strange - everyone seated at the gate had to get up, leave the area, and then wait in line to have their passports checked before sitting back down in the same area. After that though, boarding was perfectly smooth & honestly one of the fastest I’ve seen!"

Plussat: "Service, the entertainment selection, just everything seemed perfect"

Miinukset: "No entertainment available. Rude flight attendants."

Miinukset: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."

Miinukset: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"

Plussat: "Spacious seats, attentive flight attendants"
Miinukset: "Bathrooms were messy and ran out of soap in one."

Plussat: "nothing was exceptional good."
Miinukset: "luggage did not arrive. airport services were not good."

Plussat: "On time"

Plussat: "The staff assistance Kosher food was great"
Miinukset: "Overhead baggage compartment was taken over by cups and stuff"

Plussat: "Everything Kosher food was excellent"
Miinukset: "Nothing"

Plussat: "Great crew, decent food"

Plussat: "Children running up and down isles screaming while I was trying to rest. I had to go to the rear of the plane to ask the stewardess to bring it to a stop. They should have stopped it BEFORE I had to ask them to stop it."

Plussat: "Comfortable flight, pleasant airline attendants."
Miinukset: "Nothing."

Plussat: "Very helpful, attentive and kind cabin staff."
Miinukset: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"

Miinukset: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Plussat: "Everything including crew members ."

Plussat: "Flight was smooth"

Plussat: "Comfort"
Miinukset: "Comfort"

Plussat: "Fabulous. On time departure, 15 min early arrival into Addis. Service was outstanding"
Miinukset: "About time they introduced WiFi on flights"

Plussat: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"

Plussat: "Great service"

Plussat: "The crew very kind and made me feel comfortable"
Miinukset: "Old 767, with not comfortable set up and no individual TV set."

Miinukset: "I find it exceptionally bizarre that for a company whose name represents a country that spends more than half the year fasting that there isn't an option for this unless you specifically ask online."

Plussat: "Food and wine"
Miinukset: "Music"

Miinukset: "The food is terrible."

Plussat: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"

Plussat: "Smooth Flight."
Miinukset: "The food."

Miinukset: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."

Plussat: "Boarding was okay and crew were friendly"
Miinukset: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."

Plussat: "Half empty plane was the best part of the flight."
Miinukset: "People treated the plane like it was their home. People threw trash on the ground, let their kids run around. It sucked."

Miinukset: "My entertainment system didn't work and there was no vegetarian option. I would have registered for the vegetarian option ahead of time, but when I tried to do online check in, it didn't work."

Plussat: "The crew is very kind."
Miinukset: "I was the second person in the toilet. It was already dirty (is there a better flushing system available?) and the liquid soap didn't work. Also the seats are very uncomfortable for a night flight: hard and crowded. No personal tv sets. Only overhead, and from where I was sitting I had either to look back uncomfortably, or look at a small screen quite away up/"