Halvat lennot Ontario

Miinukset: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.

Miinukset: I wish there would have been a meal included with the flight.

Miinukset: Plane was late. Boarding was confused (they announced and sent a test of a gate change but then had some of us board from the original gate. There was a lengthy delay after boarding. We sat on tarmac for 1/2 hour or more. People stressed due to short connection times in Iceland. Pilot made up most of the time by going faster so that was nice. But chaotic and running thru terminal and then customs in order to make it to connecting flight, Were put on a bus (about 30 people) to the plane which had already pulled away and was on tarmac.

Plussat: In general everything is very good- clean, professional, friendly.

Miinukset: I am not crazy about how they board the plane (random) but it works fine. Was in economy and the seats felt smaller than other (domestic) carriers.

Plussat: The crew, leg room with seats! The flight crew was extremely nice!!!!

Miinukset: Everything was pleasant....I wouldn’t change anything.

Plussat: Crew was a top notch, very focused and carrying. I am loyal lufthansa fan and been flying with them with more than 20 years.

Miinukset: Guys, we need to do something with these outdated business class seats, infotainment system. Omg, last century, movie selection bottom poor :( We are always playing catch up game in terms of interior. How long it took you to offer padding & decent blankets in business.

Plussat: Crew was very attentive and professional.

Miinukset: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Plussat: Attention and comfort

Miinukset: Worst trip ever

Miinukset: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Miinukset: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Miinukset: Grab business class upgrade offer - worth every penny.

Plussat: Fast boarding

Miinukset: Connection times food and service need improvement

Plussat: Crew was nice.

Miinukset: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Plussat: The crew was ok

Miinukset: The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules.

Plussat: The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in

Miinukset: The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things

Plussat: Everything was fine!

Miinukset: Everything was fine!

Plussat: The punctuality and the entertainment

Miinukset: Perhaps a more organized boarding process

Plussat: Attention and comfort

Miinukset: Seats can be better.

Plussat: I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Plussat: Nice crew

Miinukset: Better food, some entertainment, better bathrooms

Plussat: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Miinukset: Better entertainment selection.

Plussat: Arrived safely

Miinukset: Warm bus at the Reykjavik airport

Plussat: Flight was delayed for an hour but considering the day before when all flights were cancelled and that whole morning flights were delayed at Reykjavík due to a major storm off the Irish coast the airport check in, security, and boarding went extremely well. Staff on board couldn’t have been more helpful and efficient to get the plane pushed back from the gate and get our flight going.

Miinukset: The plane’s temperature was a little warm on both flights from New York and Iceland with no means to adjust fans or temperature at your seat like most airlines. The entertainment screen was down for about half of our flight back for both of us to New York but worked fine after.

Miinukset: Weather did not cooperate, not airlines fault....

Miinukset: Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing.

Plussat: The price

Miinukset: Have a bigger airport in Reykjavik. Being bussed between connections is not efficient or comfortable and leaves little time in the layover portion of the journey.

Plussat: Great aisle seat on a modern plane.I was in the middle seat on an older plane for the trip there (close to 8 hours), and it wasn’t as comfortable. The trip from Reykjavík to Seattle was great: comfortable seat and more room, though they were both in the same fare class.

Plussat: Crew efficient and friendly.

Miinukset: For tall people there are few comfortable flights

Plussat: They had a pillow and blanket in my seat for my overnight flight and offered a full bottle of water upon boarding.

Miinukset: My TV didn’t work - long flight to have no screen access.

Miinukset: Leave on time. Offer more snacks

Plussat: Food was great, seat was amazing

Miinukset: Boarding was done by bus and it took too long and it want comfortable

Plussat: Nothing! Horrible!

Miinukset: I had small carry on And there were nowhere to put them. The cabin for the carry one were full and my carry on had to be placed somewhere else, and knowing I had personal information in my bag. Very disappointed

Miinukset: Too cold on plane

Miinukset: Grab business class upgrade offer - worth every penny.

Plussat: Tap was great for the long flight

Plussat: Nothing the crew was mean and rude I’ll never fly TAP air Portugal again

Plussat: Service and comfort.

Miinukset: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Plussat: Good service on the plane, the food was good and the seat was very comfortable.

Miinukset: The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight.

Miinukset: Worst trip ever

Plussat: We upgraded to first class and everything was perfect!!

Miinukset: Nothing

Miinukset: More organized boarding process

Miinukset: No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed.

Plussat: Nothing

Miinukset: Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life.

Miinukset: We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Plussat: The crew and personal were ok.

Miinukset: They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment.