Halvat lennot West Palm Beachiin

Plussat: "Crew is excellent, polite and personal!"
Miinukset: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Miinukset: "Still don’t have my luggage yet"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Miinukset: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Plussat: "Crew was great and helpful despite oversight in my special meal."
Miinukset: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Plussat: "Crew was nice and pleasant"
Miinukset: "Flight very late"

Plussat: "Food and service"
Miinukset: "Working wifi would be good. Better A/C. More comfortable seats"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Miinukset: "Staff rude and short"

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Amazing crew"

Miinukset: "Larger meals."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Miinukset: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Restrooms clean, decent food and drink, nice cabin crew."
Miinukset: "No complaints"

Plussat: "The seats seemed to have more space on this plane which was nice."
Miinukset: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Plussat: "Nothing really"
Miinukset: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plussat: "Overall everything was ok."
Miinukset: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Miinukset: "Food"

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "Easy Boarding"

Miinukset: "Two hours delay in the start."

Plussat: "newer plane, good staff"
Miinukset: "need better and more food options, more often"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Plussat: "leg room economy compared to KLM"
Miinukset: "full flight, no upgrade possible"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "It was very comfortable"
Miinukset: "The crew was great"

Miinukset: "The cabin was to cold 🥶"

Plussat: "waited for us. We were late from Yuma"

Plussat: "stupid airline"
Miinukset: "respect"

Plussat: "Good friendly and efficient crew"
Miinukset: "Boarding process was poorly executed so 3 and 8 were called simultaneously"

Plussat: "The staff were incredibly nice and accomodating, plane was newer, clean, comfortable"
Miinukset: "Nothing, all was great"

Plussat: "The one gentleman who came to the RESCUE at the ticket counter was AWESOME!!! AMAZING customer service, friendly, and helpful - I had someone else but it was a pleasure watching him take care of others! (He was wearing a tobagan and ear muffs making him look like he had Mickey Ears on!)"
Miinukset: "Only 3 people handling check in - ALL of the self service machines needed a restock on bag tags so we were all in line for tags and the one attendant at the Bag Drop kept telling us all she couldn’t print tags. WORST experience at RIC in years!"

Plussat: "Fast boarding"
Miinukset: "There was no service at all outside of first class. There was garbage around my seat. Small seats even in extra space seat"

Miinukset: "Is not the airline fault. Is thanksgiving weekend. The boarding was extremely slow because So many wheelchairs, . The weather and Chicago airport doesn’t help neither. The capitan take a time to go out and explain what we had to expect. That was a plus. Still for us is our #1 choice"

Plussat: "Crew was nice"
Miinukset: "Could not connect to wifi."

Plussat: "Crew"
Miinukset: "Nothing"

Plussat: "N/A"
Miinukset: "2 hours delay, confused boarding process, very poor inflight service (got ignored twice)"

Miinukset: "If flight wasn't delayed"

Plussat: "The plane was half empty."
Miinukset: "1. Flight has 2 gate changes. Last one to L concourse, an after thought . 2. Gate agent sat me next to someone and I’m front of screaming kids. There were multiple empty rows."

Plussat: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Miinukset: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Plussat: "Arrived 11 minutes early, courteous staff, biscoff cookies. Great price."
Miinukset: "They pushed the stupid credit card again with its annual fee and miles BS."

Plussat: "I had enough legroom. Airplane arrived a bit early to destination."
Miinukset: "I did not find out until I looked at the boarding pass that our flight time was changed. We had to miss a family function to go to the airport sooner than expected."

Plussat: "Newer plane, wifi worked well, coffee good, not sure if it was on time, but it didn't matter to me. Friendly crew. Smooth flight."

Miinukset: "4 hours delayed"

Plussat: "Didn’t care about passengers comfort. Never turned on the AC."

Plussat: "We always have a good trip in American Airlines. Is better now that they have the same rate from PBI and FLL"
Miinukset: "We will love when they have Admiral club in PBI"

Plussat: "Only thing I like we got here early."
Miinukset: "Rude flight attendants. No wifi or entertainment which was stated on the flight info and ticket"

Plussat: "Asked a stewardess to turn the heat up and she did."
Miinukset: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Plussat: "Arrived a little early and without incident."
Miinukset: "Flight attendant had a problem with my wife asking for Coke Zero. There was one can left and she was reluctant to serve it to her."

Plussat: "Everything except TSA, my daughter 14, had a precheck. TSA sent her through, and made me go in separate much slower lne. She was upset and scared, which upset me."

Miinukset: "The flight crew was not helpful or friendly. It felt like the customers were an inconvenience for them."

Plussat: "Liked the crew. The flight was on time and went as expected. We are safe and happy so can’t get much better right?"
Miinukset: "Didn’t like the credit card advertising announcement over the intercom and then again by the crew. The lack of food and snack options was pretty sad but that’s par for the course nowadays. One of my pet peeves: People boarded with out verification of their boarding pass location. By the time we boarded, 90% of the plane was loaded and we were in the middle. Luckily that had no impact but annoying bc people are trying to get their overhead bins before they run out, which they did."

Plussat: "Boarding staff helped me change to a seat that was suited better for my child and I- I was SO grateful. During the flight, flight staff made sure my child was happy/comfortable which meant a lot to me."
Miinukset: "The normal things- better cushioned seats with some lumbar for those of us with back/nerve issues; a little wider seat options in economy for heavier people or those with lap infants; Honestly I’m reaching because I was just really happy with my flight/plane/crew service."

Plussat: "Flight was on time and crew was pleasant."
Miinukset: "Very small aircraft that didn’t even have a working bathroom. All roll-ons had to be checked because overhead bins were too small to hold. Seats didn’t recline and rows were too close. Very uncomfortable aircraft."

Plussat: "Easy to check in before trip, curb side check in is amazing, staff was super helpful. Flight attendants were so nice. Overall great flying experience"
Miinukset: "N/A"

Plussat: "Free movies, and crew were helpful once we were in the air"
Miinukset: "Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off."

Plussat: "TV monitor back of headrest with movies."
Miinukset: "Had to wait about 25 mins after landing to deplane."

Plussat: "Free on-board entertainment and not a fully packed flight"

Plussat: "Crew was nice"
Miinukset: "Flight was rocky and delayed 4 hours"

Plussat: "All was good!!"
Miinukset: "A bit warm which is unusual."

Plussat: "This was great!"
Miinukset: "Every leg of my journey I was charged for two pieces of luggage. I thought this was ridiculous and unfair."

Miinukset: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."

Plussat: "There was nothing that I liked."
Miinukset: "One half hour before boarding we learned there was a delay. Obviously, American Airlines knew way before this time of the delay. At 6:00 p.m we were told they were bringing another plane from the hanger. The plane showed up around 9:00 p.m ... must be a long trip from the hanger. Then we were told they are waiting on a rear flight crew from another flight. After getting the rear flight crew, we were told that the front flight crew "timed out" and they had to look for other pilots. Needles to say after arriving at West Palm Beach at 1:00 in the morning...about four hours late the passengers were all devastated. American could have orchestrated this so much better"

Plussat: "On time take off"

Plussat: "AA customer service was great because we had missed our connection from Rome to Chicago. They got me and my daughters on the next available flight back to LAX with preferred seating that we had already paid for. They proactively checked my carry-on and the flight had all the individual entertainment amenities we were hoping for. The crew was friendly and attentive."
Miinukset: "There was nothing about this flight I didn't love."

Plussat: "Very quick connection"

Miinukset: "Crew was rude."

Miinukset: "Delay No direction help for the gate Bad seats"

Plussat: "My two Grandchildren and Daughter and Son in Law were bumped from first class due to change in equipment. There was no refund or other compensation offered at the gate. Agent said to contact AA customer service."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "Flight was good."
Miinukset: "Just getting through immigration in Miami fl."

Plussat: "I was so comfortable I slept - I never sleep while traveling"
Miinukset: "It was fine"

Plussat: "BA system down. Najor delays and long lines. Flight good."

Miinukset: "Everyone excellent"

Miinukset: "Did not depart til 7AM THE NEXT DAY"

Plussat: "Left on time and landed early."
Miinukset: "The seat seemed to be really old and could have been more comfortable. However I wouldn't change that for a flight leaving on time."

Plussat: "The crew was attentive but only on the basic standard service."
Miinukset: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"

Plussat: "Yes, it was comfortable and they r nice."
Miinukset: "Ummmm delayed both flights were delayed, it was annoying"

Plussat: "Not much. Poor service, bad crew"
Miinukset: "Better service"

Plussat: "Sleeping."
Miinukset: "1 hour delay Duden to luggages!"

Plussat: "All services were very good."
Miinukset: "Overnight sleeping in extended seats in Business Class were cramped."

Plussat: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Miinukset: "More food , comfortable seats"

Plussat: "It was on time and everything went well"
Miinukset: "They could have offered more water"

Plussat: "Crew was great, the plane was barely full, so you were able to stretch out."
Miinukset: "Food could be better."

Plussat: "All was well from checking in to baggage claim."
Miinukset: "A delay of about 20 mins"

Plussat: "Thé crew was nice and helpful."
Miinukset: "I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers."

Miinukset: "Too late with delay"

Plussat: "The plane was fairly new, clean, and comfortable seats."
Miinukset: "A better selection of the main meals in business class."

Plussat: "The seats do recline, more space than Delta or United"

Plussat: "Smooth flight, easy boarding."
Miinukset: "My bags cost more than the flight. Long line at Pasport check."

Plussat: "All good"
Miinukset: "Boarding slightly convoluted but ok"

Plussat: "airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day."
Miinukset: "Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane"

Plussat: "loved the pillow and the blanket and the movie options"

Plussat: "The crew was nice."
Miinukset: "Plane was 1hr late. The airlines is not very good at updating the time the flight will leave."

Miinukset: "The flight was with some delay."

Plussat: "The entertainment was good and the food was better than I expected."
Miinukset: "Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service."

Plussat: "Everything from the custumer service, flight departure on time"
Miinukset: "Long waiting time for my connection flight but i booked it that way"

Miinukset: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."

Miinukset: "Very salty food. Flight was delayed so I almost missed my connecting flight."

Plussat: "I was very comfortable with empty seats in my row."
Miinukset: "No entertainment facilities."

Plussat: "Flight was only 15 minutes late"
Miinukset: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Plussat: "Clean"
Miinukset: "Could have had a vegetarian option for the sandwich."

Miinukset: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Plussat: "Food was abundant and pretty good. I paid $91.95 US (think it was 75 euro) for the exit row and felt this was money well spent."
Miinukset: "They charged me $90 for my luggage. Several weeks or perhaps even months after I booked, I received an e-mail saying I had booked Super Cheap Economy or some such. It had a link to pay for 'additional services' but not luggage. At the time of booking, I checked and the price given was $35. So, I have protested the additional $55 with my CC company and will see what happens. BTW the luggage was not overweight. They turned off all the lights, including my personal reading lamp, so I could not read and had to just sit there doing nothing. That really blew big chunks. I only got two small glasses of wine."

Miinukset: "The worst airline"

Plussat: "Anything I liked feels inconsequential compared to the bad."
Miinukset: "My wife and I arrived to the airport for our honeymoon extremely excited. We had been saving for our trip to Italy for months, and we were finally going to get things started. Everything fell apart when we went to check in and we were told that my wife couldn’t use her ticket because she had changed her last name. We were told that there was no way that the name on the ticket could be changed because of TSA regulations. Of course, we were also told that we could have changed the name had we purchased a more expensive ticket. In other words, we were lied to and told the issue was regulation, when really they wouldn’t help us because we couldn’t afford a more expensive ticket. The only help we were given was the pleasure of paying over $1,500 more to get my wife on the flight. I am in the process of trying to get this refunded, but as of now we have paid twice for my wife to fly, and neither ticket has been refunded. We may have accidentally broken a rule, but the only function that rule seems to have is to make us pay twice for the same seat. As of now, I would never fly this airline again, and I would warn everyone away from it. I will update this post if TAP does the right thing by two honeymooners."

Miinukset: "The flight was delayed 20 mins"

Miinukset: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Plussat: "Seats were comfortable in economy although no one is ever happy with how little they recline, crew was friendly and helpful. Entertainment selection was larger than most airlines I've flown on."
Miinukset: "Flight left Toronto at midnight, the crew served a meal and it was about 2 hours after departure that the cabin lights were finally turned off. On an overnight, overseas flight, turn off the lights and service breakfast with a noon arrival like all the flights I've taken to London do."

Miinukset: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Plussat: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Miinukset: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Miinukset: "connecting flight but no entertainment, very cramped space"

Plussat: "Flight was in Time"
Miinukset: "We got only mineral Water on the Flight but booked a full service flight"

Plussat: "Economy/coach leg room was better than expected"
Miinukset: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"

Plussat: "The crew is always professional and keeps you informed of what changes there are."

Miinukset: "Bag fees twice on connection flight"

Miinukset: "Entertainment system wasn't working and will restart itself during 10 minutes EVERY 10 minutes. Very inconvenient. The flight attendants were impolite too."

Plussat: "Excellent crew and pilot."
Miinukset: "No entertainment."

Plussat: "Everything ran as expected or better. Great plane, crew, entertainment, and food. We will definitely fly TAP again."

Plussat: "Food. Movies. Recliner in business class. Assistance when i had a stroke in Portugal"
Miinukset: "No country music"

Miinukset: "NO Options for vegetarians. main curse and snacks were with meat."

Plussat: "Flight was on time"
Miinukset: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"

Miinukset: "Connecting flight cancelled"

Plussat: "Smoothe flight"
Miinukset: "Ridiculous line to check a bag, super unorganized way of boarding, the meal was not vegetarian nor was there a vegetarian option, it took quite a while to get my bag and I was one of the last people on the plane"

Plussat: "Everything was perfect. More than I expected and would certainly fly with them again."

Plussat: "Excellent portuguese food served on board, crew was friendly."
Miinukset: "My entertainment console did not work for the entire 8 hour flight, and to make matters worse the screen kept flashing a bright white light every 30 seconds or so, preventing me from sleeping. I had to tell 3-4 crew members for them to at least broadcast a movie to my seat to make the flashing stop. I was also seated right next to the bathroom, which usually isn't so bad, but since most of the passengers were elderly, it was being used literally nonstop for the majority of the flight. The crew only briefly cleaned it once... I was seated next to a screaming toddler as well. This isn't really the airline's fault, but it certainly didn't help. I felt like I did not get my money's worth for this flight and that it was a poor experience."

Plussat: "Quiet flight in fairly empty flight"
Miinukset: "food choices, no blanket"

Miinukset: "Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew"

Plussat: "courteous staff"
Miinukset: "no food, even for purchase, was offered no snack for 3 hour + flight"

Plussat: "NA"
Miinukset: "The flight did not wait for me due to the 1st flight delay."

Miinukset: "Bags didn't get loaded, plane delayed. Poor customer service."

Plussat: "Friendly staff"
Miinukset: "2 hour delay due to mechanical issue sitting on the tarmac."

Plussat: "Entertainment options"
Miinukset: "My wife’s screen did not work. The pitch between the seats was too narrow for a transatlantic flight. Older plane that needed to be cleaned and updated."

Plussat: "A lot of empty seats so room for sleeping and good choice of movies."
Miinukset: "No information about the delay, no vaucher not excuses. Crew non existent during the flight compared to Asian airlines. Food was so so and not the greatest way to come home."

Plussat: "On time; efficient; great aircraft."
Miinukset: "A child threw up in flight behind my wife and the crew let the parents clean it up. I thought the crew should have been more proactive."

Plussat: "The crew helped assist me with my mom... she was in a wheelchair and I had our carry on bags. The flight attendants were very nice"
Miinukset: "The entertainment was very old..... old movies, old shows, I just slept and listened to my own music."

Plussat: "Ride was comfortable and the entertainment was great even thought i slept the whole ride."
Miinukset: "flight delayed due to late flight attendents"

Plussat: "Great Service."
Miinukset: "Nothing"

Plussat: "almost nothing"
Miinukset: "except the snow in Canada"

Plussat: "Impressed with how on top of things AC is. They even paged me when I did not have my bag ticket. Efficient! People were great. Definitely will fly with AC again and again. Thank you"

Miinukset: "Basic connection flight. Music was only entertainment."

Plussat: "They did a good job and I enjoyed their touch screen entertainment on the flight. I enjoyed the wine on the flight over and back. I will fly Air Canada again"
Miinukset: "Nothing, they did a good job"

Plussat: "Plane was quite comfortable for a smaller model."
Miinukset: "Entertainment system was difficult to use as touch screen only worked accurately 1 out of every 4 times. Only food offered was a tiny bag of pretzels."

Plussat: "Flight was delayed leaving Dallas due to crew members arrived late."

Plussat: "787-9 Full Flat business class"

Plussat: "Short and easy checkin"
Miinukset: "Delayed flight"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Had loads if room and was early to arrive"
Miinukset: "Uncomfortable sears. WiFi didnt work"

Plussat: "Great crew and was comfortable"
Miinukset: "Food was expensive"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "my bags did not make it to my connecting flight. very inconvenient!!"

Plussat: "female captain"

Plussat: "Oft times Air Canada crews can be a bit less than friendly/hospitable but this crew were smiling, friendly and I thought very above average for an Air Canada crew"

Plussat: "Ample leg room and the headphone jacks worked for the online entertainment."
Miinukset: "Grateful that the online entertainment works on the taxi as West Palm delayed our departure by over 30 minutes."

Miinukset: "They had known about a mechanical issue all day and did not notify anyone until 1 hour before departure. They ultimately had to get another plane but only after >4hr delay. Seems to me like delay could have been avoided or at least predicted so we could have made appropriate arranements. Big domino effect of inconvenience on the last day of the year makes for very bad experience."

Plussat: "I think cost me without needing to go back and forth"

Miinukset: "Everything was good"

Plussat: "It boarded and arrived on time."
Miinukset: "There was no snack unless you paid for one."

Plussat: "Helpful crew. Seats seemed to have a little more room. The "red eye" flight was quiet and dark. All in all, pretty good."
Miinukset: "My movie/tv screen was broken on one flight."

Plussat: "That there were no delays."

Plussat: "Everything else."
Miinukset: "See above."

Plussat: "The flight attendant."
Miinukset: "Toronto Terminal F is kind of how I envision a third-world country. At least at the higher-number gates, it's very dreary, with an occasional flying insect and signs hanging from the ceiling. Worse is the lack of air conditioning and the sporadic wi-fi service. Worst of all was the almost two-hour delay and changing our departure gate at least five times. Two fellow passengers (one a native of Toronto) said it was always like that. The trip from Toronto to London and back was fine, but I'll try very hard to avoid Air Canada and its Terminal F."

Plussat: "Tv screens were bigger and alot more newer than west jets."
Miinukset: "I always flew with west jet and herd people say good things about air canada. So I decided to try them out. I had a 4 hour flight and I did not like the seats.. they were not comfortable at all.. the padding felt very thin and could feel the plastic she'll of the seat.. it wasn't just that plane.. i had a return flight with 1 lay over. I would go back to flying west jet. They had the same size planes and way more comfortable seats."

Miinukset: "It was cold!"

Miinukset: "extreme delays and not a lot of updates"

Plussat: "Nothing"
Miinukset: "I booked a flight for 8pm on Friday 7/29. Night of 7/28, I found out my plans changed and wanted to try and find an earlier flight. I called the help line and waited on hold for 1hour and 45min. The man I spoke with was able to move my flight to 12:50p for $200 change flight fee and $207 ticket difference. I arrive at the airport for this flight only to learn that the man last night moved my flight to the next day, Saturday 7/30. After over an hour of waiting and pleading, the check in attendant was able to get me back on my original flight and return the monies I paid for the seat change. However I had to wait at the airport for 8 hours until my flight, after wasting 2 hours on the phone and another hour at the check-in desk... 11hours total. THEN, they cancelled my 1:30pm return flight and could only get me on an 8pm flight, so another 8 hrs of waiting around. Customer service was terrible throughout. Will never fly this airline again"

Miinukset: "Flight was delayed over 4 hours due to Air Canada needing a mechanic to check and sign off on the tire tread on one of the wheels, the ground staff enforced the carry-on bag size arbitrarily and inconsistently, and the entertainment system froze up and reset itself at least 3 times on the flight. Apart from the captain, the rest of the Air Canada staff exhibited the usual bureaucratic and defensive behavior I have unfortunately seen multiple times before. They're expensive (with a nasty computer algorithm that raises the price by over $100 each time you browse flights. The first time I checked, it was $300+; by the 3rd time it was over $600. When I used a VPN, the price magically went down to $300 plus, which was still a lot) and the experience is generally unpleasant. I have to brace myself for their lack of common sense behavior every time I deal with them. If I didn't have to fly with them, I wouldn't."

Miinukset: "Plane was broken. Air condition did not worked. Flight was 2.5 hours late. Missed our connection to Budapest."

Plussat: "crew were great as always"
Miinukset: "Check in was incredibly slow and staff seemed grumpy. People stood checking in for ages. Sometimes it seems that additional security needed has just enabled airlines to slow everything somehow by cutting costs."

Plussat: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Miinukset: "Small basic meals"

Plussat: "We left a little late but the pilots made up for their lost time. We left around 8:40 and we still arrived early than the expected flight time"
Miinukset: "I thought the flight attendants could have been a little bit more polite when the spoke to guests.you can tell they we trying to make the boarding a speedy process, but their responses to passenger ended being rushed and short."

Miinukset: "Flight overbooked. Told I didn't have a seat until 45 minutes before departure. Staff were rude and unhelpful when tried to ask why i didn't have a seat, No food on flight and generally poor service."

Miinukset: "Flight late, missed connection, lost luggage."

Plussat: "view of the Andes was amazing."

Miinukset: "Advertised wifi entertainment access not activated untIl 45' into 150' flight."

Plussat: "Snacks and movies"
Miinukset: "N/A"

Miinukset: "CCheck in process was horrible I only had a small bag which fit under the seat and yet I could not check in online or at the kiosk without somebody coming out to certify that my bag was indeed small very stupid and very cumbersome. I’ve been a United flyer for 30 years and this is the worst experien"

Plussat: "I reached home"
Miinukset: "The WORST leg room in economy The WORST entertainment in economy The WORST customer service in economy The WORST food in economy. And I'm companring with other US carriers (American, Jet Blue, Delta, Southwest) -- NOT even international carriers."

Plussat: "On time, smooth and lots of cabin space for my carried on."
Miinukset: "United should have allowed the super-economy ticket holder to check in online get my boarding pass especially I didn’t have any bag to check in. I was almost late for my plane because counter assistance is needed in my case, while there was no counter for NO-bag check-in. The kiosk rejected my check-in as well as online check-in. It was confusing and frustrating; I felt like the United Airline did that on purpose to deter the super-economy ticket buyer. Please be aware of time to take to check in with NO BAG with Super-Economy ticket at EWR."

Plussat: "It was a satisfying experience with United Airline from ABE shuttle bus ride (I said Shuttle) to EWR, and short plane ride to PBI. Excellent food selections at terminal C."
Miinukset: "Too bad the DD at the terminal didn’t accept ordering via DD App."

Miinukset: "This particular flight had little leg room for me (6 ft tall). Also, my wife had to check her carry on but on the prior flight she did not. I would prefer never checking bags."

Plussat: "Breakfast"
Miinukset: "Pilots driving waaaay to fast"

Plussat: "Arrived on time"
Miinukset: "Distance between gates"

Miinukset: "Airport transfer; timing; information availability; security chaos"

Miinukset: "We never made this flight. United texted us multiple new gates confusing us. We stood at customer service for almost 3 hours never able to talk to an agent. Had to go to a desk to figure it out. It was still messed up in Dallas. Two in my party almost didn't make it to Cancun this day."

Plussat: "Fast time"

Plussat: "We boarded quickly and pleasantly were upgraded to first class The crew was pleasant and efficient the flight smooth and arrived estly"
Miinukset: "There was nothing not liked"

Plussat: "we were on time, and the crew was nice."
Miinukset: "Boarding goes from the front of the plane to the back. When you're sitting towards the back, it's not ideal to have to trip over fellow passengers who are already seated in the front. Why not board from the back to the front like other airlines?"

Plussat: "When i initially bought my round trip tickets. I chose the seating assignments for my boyfriend and i. When i got to PBI to check in, computer showed we did not have seats. When i questioned the ticket agent, she replied, "it didn't matter when you purchased tickets and it doesn't matter if you chose your seats, you can be bumped at any time". ..so after everyone boarded, then turns out my bf and i can't sit together, we ended up 5 rows from eachother, and we both have anxiety from flying. I am very disappointed with United Airlines, and will do my best not to book with them again. NOT THE FRIENDLY SKIES."

Miinukset: "Our plane arrived late causing a 20 minute delay, and then we sat at the gate for a very long time after boarding, which ended up in a full hour delay getting out of Newark."

Plussat: "Courteous and no delays"

Plussat: "United club in terminal A."
Miinukset: "Flight delays. 2:21 delayed until 3:33 delayed until 5:55 delayed until 6:15pm. Too many excuses. Plane late to arrive. Mechanical maintenance And then the plane was practically empty. So I am thinking. Could these delays be a result of not enough passengers to fill plane and so let's delay and make excuses and get as many passengers on one plane. Hmmmm. Get it together guys!"

Plussat: "Staff on and off plane were pleasant and went out of their way to accommodate."
Miinukset: "Plane malfunction delayed flight two hours"

Plussat: "Other than being extremely late, business as usual"
Miinukset: "4 hour delay, missed my dinner event, no compensation, not even a drink."

Miinukset: "Flight was overbooked ! Want me and many people go next day ! Crew in Newark were very rud !!! United is terrible !"

Plussat: "Nothing"
Miinukset: "Nothing the flight left without me due to united being late"

Miinukset: "Had to pay for wifi, snack was really small,"

Plussat: "Good service = being on time. The bar is low these days I guess, I was so pleasantly surprised that BOTH of my flights on my roundtrip using UNITED had no delays. Thank you!"
Miinukset: "Not everyone got to check their luggage (I made it though, so personally I am happy, but it was a close call and I really didn't want to have to wait at baggage claim.)"

Plussat: "Empty flight."
Miinukset: "WiFi didn't work. Flight was late and the in flight service was lacking. Seats are extremely small and uncomfortable."

Miinukset: "flight was leaving at 8:30 and left after 12 midnight. had to pay extra for a rental,car because rentwl agency went with was closed after 3 am. just keep,pushing it back"

Plussat: "Safe flight"
Miinukset: "Crowded"

Plussat: "The plane was not full and they made check my small Cary on then there was room overhead The delay on maintenance of the plane"

Plussat: "No delays."
Miinukset: "Entertainment was close to none."

Plussat: "Timing...on time"
Miinukset: "Staff were immature , unprofessional and not customer service oriented at all."

Miinukset: "The gate was so small there was not enough seating for the number of passengers. That coupled with the flight delay made for a bad experience at the airport."

Plussat: "Every thing about United this trip , from the efficiency of the gate to the flight itself , I upgraded to first class this trip due to an injury , I never said a word but the staff noticed I was in distressed and I couldn't help but notice how accommodating the entire crew was concerned for my comfort and were on point , also at the same time if I was trying to sleep no one bothered me until I was awake and looking around"
Miinukset: "Nothing , the Captain was able to find a better route then suggested because of hurricane Mathew ,, we landed earlier than expected from departure"

Miinukset: "The flight was overbooked. Seats are very small. Snacks were ridiculously small."

Plussat: "Staff was very nice"
Miinukset: "Seats are very small. Felt like the person next to me was practically sitting on top of me."

Plussat: "Crew was very pleasant and accommodating. Flight was as smooth as glass; great on time for departure and arrival."
Miinukset: "Did not give senior citizens who needed it any extra time to board; only disabled people. Free snack portion was extra stingy. Other airlines we fly moffer more than one tiny package! One of our party had a seat (aisle) that he could not move in once seated. Free entertainment was very stingy! Other airlines offer much more free entertainment in the way of TV."

Plussat: "They got me there"
Miinukset: "The seats gave me a backache. The entertainment system made you pay to even hear news or track the flight. The screen was so close you couldn't really watch"

Plussat: "We flew though a tropical storm heading to Florida without any turbleance crew found narrow passage of clear skys"

Plussat: "The flight board on time and left on time"
Miinukset: "I was dotted all the way to the back of the plan and can smell the bathroom"

Miinukset: "My seat was broken could not recline"

Plussat: "Good"
Miinukset: "Good"

Plussat: "The crew was great and the food was passable"
Miinukset: "The 4 hour delay due to technical difficulties is completely unacceptable and I need to talk to someone about it."

Plussat: "Short flight"
Miinukset: "No leg room... Overbooked so I could not upgrade. The kid behind me kicked my seat for 3 hours"

Miinukset: "Sat on plane over an hour before take off, no explaination provided."

Plussat: "At least they were able to get us on the next flight."
Miinukset: "Security lines at Newark took us an hour and 45 minutes so we missed our flight. The lines were crazy and there was no security. People were cutting ahead and fighting. It was like survival of the fittest. Then when we got rebooked the boarding passes wouldn't work and we had to be last on the plane. The male flight attendant was rude even to my 7 and 10 year old who sat alone because there were no seats together. My 7 year old didn't know what tray table in the upright position meant and the attendant was giving him a hard time instead of just helping him."

Plussat: "The crew was really nice and helpful"
Miinukset: "The plane didn't take off for an hour later because they said it wasn't prepare for takeoff-in the airplane was so cold everyone was freezing. They could've done something for us like a free snack or free TV for waiting an hour"

Plussat: "Absolutely Nothing"
Miinukset: "Everything nothing was pleasing it was torture"

Plussat: "Crew, Entertainment options, spacious seating"
Miinukset: "Nothing"

Miinukset: "The flight was over two hours delayed and every twenty minutes we found out it was delayed another 30 minutes. The crew was terrible. There was no beverage service, and when I asked for a blanket at the beginning of the flight the crew didn't give it to me for over 2 hours. The crew was also very rude in general. There was no entertainment of any kind. The pilots kept pushing back the time we were taking off every 15 minutes and kept changing the arrival time drastically. Overall, horrendous experience."

Miinukset: "Terrible"

Plussat: "The flight was short(ish)."
Miinukset: "The price of flight not in line with service, comfort, anything. Full flight, small seat, some flight attendants in crabby mood, luggage hassle in Houston, didn't get it first, thought they didn't have it. Had to go to United customer service. Ended up being somekind of "jam". Took forever to get luggage. And it cost me 25 bucks extra. Shameful. Poor experience."

Plussat: "Crew was very nice. Weather wasn't great at takeoff but we arrived safely and all necessary precautions were taken."
Miinukset: "While waiting to take off we were delayed taking off due to a closed runway. The captain was making announcements over a PA system that didn't work, so we really had no idea why we were driving around in circles. Wifi was expensive. When my 2 hours ran out, I had no warning and lost a page of work I had not saved."