|Lento saapuu||Pariisi Orlyn lentoasema|
|Lennon hinta||154 €|
|Lentoyhtiöt||easyJet, TAP AIR PORTUGAL, Norwegian Air International|
Plussat: The plane took off and arrived on time
Miinukset: Handling my wife special assistance needs
Plussat: This flight was very disappointing. We paid extra for extra leg room seats only to get told we couldn’t have ANYTHING with us in our seats, not even a sweater. We had to put all of our items in the overhead bins, including small purses. Staff was not friendly.
Miinukset: Friendlier staff. Lots of stairs to get to and on plane. We had an elderly person that did have a hard time. Explain certain seats don’t allow any items other than the actual person. I had fragile items and had to store in above bins to be banged around. Luckily this was a short flight.
Plussat: The crew was very friendly and helpful. For me, this makes all the difference in the world. I'll even overlook small problems if staff is pleasant.
Miinukset: It was unclear that we had to check ourselves in ahead of time online. The check-in crew said there was absolutely nothing they could do for us and that we should have read the "terms and conditions". Luckily, we arrived at the airport extremely early, so I had time to check in on my phone.
Miinukset: They changed the gate all of a sudden and did not provide any entertainment or food
Miinukset: The flight was late. They lost my luggage! No time to take the food. Very bad experience
Plussat: The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight.
Miinukset: Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal.
Plussat: The plane was fairly new, clean, and comfortable seats.
Miinukset: A better selection of the main meals in business class.
Miinukset: Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating.
Plussat: Great Crew nice plane
Miinukset: Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive
Plussat: staff was nice and always helpful will difinitly use again
Plussat: flights were on time.
Miinukset: loud passengers and at least water could be for free... its a 3 hour flight!!!
Plussat: Good crew and very smooth flight. Other than the inefficient boarding process which is more the airports fault, my experience with Norwegian was excellent.
Plussat: Company website is well constructed, easy to navigate Cheap
Miinukset: Flight London to Madrid over 2 hours late !!!! Could not print boarding pass at home Had to queue for an excessively long time at boarding Boarding by bus (???!!!) Was refused a glass of water 40 minutes before landing under the pretext that landing is "imminent"
Plussat: Loved the free WIFI, the new planes, seats could be roomier and some accessories to help passengers sleep could have been provided.
Miinukset: Our flight was boarded, had pulled away from gate and was preparing to taxi for take-off when the piliot came on the loadpreakers to say that they were returning to gate to let sick stewart get off plane and that we would have to wait for replacement. The replacement arrived 1hr 45min later. This delay almost made me miss my connection in Belfast. A Kiosk for check-in would have been sorely appreciated- I was traveling with just a back-pack, but still had to stand in line for 1 hr to check in at the desk.
Miinukset: Free refreshments
Plussat: Clean and good seats
Miinukset: Cheaper prices and more luggage allowance at a lower rate or included on high price tickets
Miinukset: Leg room
Miinukset: Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats
Plussat: The crew were efficient.
Miinukset: The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates.
Plussat: Crew was outstanding
Plussat: The crew
Miinukset: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost
Miinukset: Flight was delayed 1 hour
Miinukset: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.
Miinukset: Really good business class and convenient pricing
Miinukset: Really good business class and convenient pricing
Miinukset: Not over selling the flight and making passengers stay over night. I would have loved to be home as planned
Miinukset: Not over selling the flight so passengers can make it home as they plan
Miinukset: Been on schedule.
Miinukset: They took an extremely long time clearing away the dirty dinner trays, which meant that the tray table had to be down. This made it near impossible to get up to use the restroom or to stretch.
Plussat: Flight was more spacious on the way back to Boston
Plussat: The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines.
Miinukset: The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline.
Miinukset: Very courteous crew, very much attentive to the passengers needs. The entertainment has to be improved. Not very user friendly.
Miinukset: Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board.
Plussat: On time flight, good service
Miinukset: Long wait for deposit luggage . Food could be much better.
Emme myy tuotteita
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