Etsi halvat lennot välille Helsinki - Pariisi Orlyn lentoasema

Plussat: "Nice crew"
Miinukset: "Not loose my luggage:)"

Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Plussat: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Miinukset: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plussat: "Crew memebers"
Miinukset: "Nothing"

Miinukset: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Plussat: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Miinukset: "Explain me to take the bag on time.it was almost left in the airport."

Plussat: "Crew was solicitous."
Miinukset: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Miinukset: "Really hard to get boarding passes online"

Plussat: "Crew was wonderful and welcoming!"

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plussat: "Crew was amazing. Service and food was good."
Miinukset: "Random TSA check was not needed at the end when boarding."

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "WiFi"

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "Very little"
Miinukset: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Miinukset: "Thanks"

Plussat: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Plussat: "DIY snack area"
Miinukset: "Food and seating"

Miinukset: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plussat: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Miinukset: "Nothing"

Miinukset: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Plussat: "Very quiet"
Miinukset: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Miinukset: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"

Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Plussat: "Nice staff, very professional and helpful."

Miinukset: "Please see comments above about this flight."

Plussat: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Plussat: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Miinukset: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Plussat: "The service was very professional."
Miinukset: "Everything went well."

Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Miinukset: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Plussat: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Miinukset: "I was asked to change my seat repeatedly"

Plussat: "Punctual, not crowded."
Miinukset: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Miinukset: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Plussat: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Miinukset: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Miinukset: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Plussat: "Airplane staff were good"

Miinukset: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Plussat: "There was enough leg room"
Miinukset: "The food was not very nice and the aircraft was really cold."

Plussat: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Miinukset: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Miinukset: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "The airplane was new, good food and service."

Miinukset: "Check in took a very long time. Food was not great. Bathrooms were not cleaned during flight and quite disgusting."

Miinukset: "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Miinukset: "Personal very rude no manners to answer Questions or direct people."

Plussat: "La atención del crew en el avión"
Miinukset: "Aunque Sean viajes cortos ofrecer almenos bebidas"

Plussat: "The crew was good and the seats were fine."
Miinukset: "It was a short flight but it would have been nice to have a glass of water."

Plussat: "Modern screens and seats"
Miinukset: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Plussat: "The crew was really nice. They were friendly and genuine."

Miinukset: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Plussat: "Flying these days is as bad as it gets. We made it, that is what I liked."
Miinukset: "Had bought a ticket that allowed me to check in a suitcase and to chose my seat. The choosing part does not happen as Iberia chooses for you the day before the flight and tells you you can change what they chose but for a price. Seems deceiving. Flight attendant on flight was rude to me and others."

Miinukset: "Still waiting for luggage 2 hours after arriving."

Plussat: "The crew was nice."
Miinukset: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Plussat: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Miinukset: "A bit more space for placing magazines etc would be welcome"

Plussat: "Good legroom."
Miinukset: "Disorganized boarding."

Miinukset: "The right was late in bi ti directions.long limes to check in."

Plussat: "boarding is quick"
Miinukset: "crew push you hurry. and the space is too small."

Plussat: "Friendly staff"
Miinukset: "My airfare includes baggage with the receipt yet the agent at check in said I had to pay for luggage and I didn’t book with them directly. Low service level."

Plussat: "Service was great"
Miinukset: "n/a"

Plussat: "Nothing special"
Miinukset: "Nothing special"

Plussat: "The flight again was quick and easy."
Miinukset: "However, I couldn’t get soda water (not available) or a cup of coffee in between the meals. Again, I was glad I bought water before getting in the plane."

Plussat: "Flight left on time"
Miinukset: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"

Plussat: "The staff was rude and not helpful. Check in was below standard."

Miinukset: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Plussat: "Nothing stands out."
Miinukset: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."

Plussat: "Good on board movies."
Miinukset: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Plussat: "Seats in the first flight were very tight"
Miinukset: "No space for the legs!"

Plussat: "On time dép and arrival"

Plussat: "Nothing"
Miinukset: "Flight from Iberia, operated by AA and finaly no flight!!!!!"

Miinukset: "The line at the checking counter in Rome was moving very slowly. The person at the counter was a nice person, though. I think they need more people there."

Plussat: "It was short."
Miinukset: "..."

Plussat: "Entertainment choices were ok."
Miinukset: "no leg room."

Miinukset: "5 hours delay"

Plussat: "The entertainment is great, I always appreciate a good movie selection for long haul flights. The space is ok and the seats recline well. The blankets and pillows were warm and comfortable too. Food was remarkably edible."
Miinukset: "The beverage services should come around more often. Two cups of water during a 9 hour flight just aren't adequate."

Plussat: "Small, easy airport. Less picky security than some."
Miinukset: "Older, more worn-out plane."

Miinukset: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."

Miinukset: "Lost luggage, hot plane, charged for water"

Plussat: "On my return flight to the United states, I got to fly with Iberia airlines. After flying my first segment with British airways, I wondered if the Spanish airline could keep up with BA's standards. Well, Iberia not only met the standards, but raised the bar! I am not sure if the fact that this was a day flight (unlike BA's red eye trip) or the fact that it took 2 more hours, but the crew served a full lunch, a snack AND a light meal, when with British i only received one full dinner and a morning snack."
Miinukset: "I'm not sure if it's the European dryness, but though helpful, the flight crew did not looked friendly."

Plussat: "Everything flowed very smoothly desite the fact I had an irregularly shaped carry on. It was no problem, Staff were positive and acomodating and that lead to passengers being accommodating to each other. The intertainment was great, the only draws back is that I slept most of the time and wanted to watch another movie."
Miinukset: "That I had to bother the person sitting next to me to get up when I wanted to go tot the bathroom, but he was very accommodating"

Plussat: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"

Plussat: "Quick pickup of baggage."

Plussat: "Everything fine. Attendants very good"
Miinukset: "Everything fine"

Plussat: "The in flight entertainment and personal touch screen were great. The captain seemed to do well with abating most turbulence."
Miinukset: "The cabin crew weren't all that friendly and were super stingy about giving out water during the flight. The legroom was very limited compared to my last trans-Atlantic flight."

Plussat: "Excellent service."
Miinukset: "Mediocre food choices."

Miinukset: "The fight from Chicago to London was a nightmare."

Miinukset: "Food, particularly the meatballs. They were smelly. The entertainment choices took a long time to find and load."

Plussat: "Good flight"

Plussat: "Loved the gluten free meal option."

Plussat: "Very professional crew."
Miinukset: "Huge lines in Madrid airport, took almost 3 hours to get through all the lines. Took a long time for boarding to begin."

Plussat: "The television on the seatback."
Miinukset: "Paid $10 for WiFi that didn't work. Given standby seats despite arriving 2 hrs before flight. Service was not particularly friendly. Will try to avoid Iberia in the future."

Plussat: "Kind staff"
Miinukset: "Cushioning on seats worn out - getting uncomfortable. Slightly confusing on who was boarding when; crowd was blocking entry. The path to the plane was not covered, despite the rain and the suitcase had to be left on a cart without cover - I ended up with wet clothing in my suitcase."

Plussat: "Food, Entertainment and Beverages were good. Attendants superior."
Miinukset: "Seating space in cabin was very cramped. When seats reclined, I had 2 inches from nose to seat. Could not pick seats in advance without a large fee. Unacceptable!"

Plussat: "Good movie selection"
Miinukset: "Multiple delays for my flight. First the departure was delayed which I know can happen. Then we boarded and sat for over an hour before take off. Captain made up a story about the plane needed gas and said we would take off in 15 minutes. An hour and 15 minutes later we finally took off."

Plussat: "legroom in business is good, food was ok. only one round of drinks was offered."
Miinukset: "no lounge access in dublin for TAP Business Passengers. Handling of the delay was not well managed."

Plussat: "The staff"
Miinukset: "Providing more drinks and beverages"

Plussat: "seat was very comfortable with good leg room. Crew was very polite"
Miinukset: "coming thru the cabin for garbage pickup more often"

Plussat: "Very happy with the service and seat comfort. Thank you"

Miinukset: "Long Delay"

Plussat: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Miinukset: "The entertainment could definitely be better. Newer screens, and more options."

Miinukset: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Plussat: "On time"
Miinukset: "Food"

Plussat: "The crew on both flights were despite the first flight being delayed by 2 hours."
Miinukset: "More communication with the passengers."

Miinukset: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."

Plussat: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Miinukset: "TAP's stupid rules against my destination. Not faire!"

Miinukset: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Miinukset: "Everything was good"

Plussat: "The drinks were available."
Miinukset: "The drinks were expensive."

Plussat: "Crews,"
Miinukset: "Food's portion"

Miinukset: "Boarding gate too small. Suoer overcrowded"

Plussat: "All except for service to handicapped."
Miinukset: "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Plussat: "Everything was great. No complaints, just an acknowledgement abt layovers and the time needed. Had an hour an a half layover but by the time you get on line to go thru customs n security again we were definitely cutting it close but that's TSA not the airline but the airline could have maybe added another maybe 20-25 mins to the layover. We felt like world travellers running for our connecting flight tho and we loved it! Lol!"
Miinukset: "N/A"

Plussat: "When missed connection, airline had vouchers ready — like they’ve done this many times before."
Miinukset: "In one trip, two flights canceled, and one flight delayed so missed connection. Hard to reach anyone to reschedule or change plans."

Plussat: "Food was good."
Miinukset: "Flight was delayed"

Plussat: "Food was good and there were a lot of good movie selections."
Miinukset: "The process and lines at airport were extreme. I also had thought one bag was included in flight cost. I am an organized traveler and know I read this. But when at check-in, I had to pay 75E for one checked bag. So I feel the website needs to be more clear. Food"

Plussat: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Miinukset: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Miinukset: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"

Plussat: "The check in was smooth and boarding was quick"
Miinukset: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."

Plussat: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Miinukset: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."

Plussat: "On time"
Miinukset: "Been charged for a baggage fee even if I shown the crew that it was written FREE on my confirmation email. I shouldn't had to pay for your illegal (wrong information) email and miscommunication. It costed me 2 times $45 for it"

Plussat: "nothing"
Miinukset: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Miinukset: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Plussat: "Seats felt smaller than most international flights"

Miinukset: "The boarding process seemed very unorganized. The people and police that were working weren't friendly at all."

Plussat: "On time, no mishaps."
Miinukset: "Entertainment system was very old and only partially working."

Plussat: "Economy/coach leg room was better than expected"
Miinukset: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"

Plussat: "The crew is always professional and keeps you informed of what changes there are."

Plussat: "The ride was comfortable, and the crew was attentive and pleasant. I loved the fact that i had a 10 hour layover, and I could go out into the city and do some sight seeing. This is not to the Airlines credit per say, but it was super easy. I enjoyed getting off on the tarmac just 200 feet from the building, was a nice sunny day."
Miinukset: "The seats did not have entertainment system that I wasn't going to watch anyways. The seats did not have charging ports either (for phone or laptop), which several airlines now a days are making standard."

Plussat: "Friendly staff, decent food, complimentary wine!"

Plussat: "Crew was welcoming and service was great!"

Miinukset: "Late arrival in Lisbon, missed our connecting flight to Munich."

Plussat: "Flights were on-time, planes were clean/newer, snacks were good."

Miinukset: "Boarding awful. Freezed in the cabin as "It's better for the crew." Flight overbooked - nothing was done to accommodate the people without tickets. They just put you in their next flight. They do not try to seat you with the other airlines! The board crew is hit or mis. Once on the continental flight I called for service from about the beginning of the flight- no one came to check why did I call for help. Bad service! Just before landing one of the crew members turn off my request sign without even asking me. So, no more TAP for me..."

Miinukset: "We were told that we wouldn't miss our connection, but we did and had to wait the whole day for the next flight plus stay the night in Frankfort before going to our final destination."

Miinukset: "Fact that was not clear I would have to pay to check bags."

Miinukset: "Sandwich served was a bit bleak but it was served with a glass of wine!"

Plussat: "Everything was perfect. More than I expected and would certainly fly with them again."

Plussat: "Flight on time"
Miinukset: "Not being able to check in and pick seats until 24 hours before flight"

Plussat: "Timely check-in, on-time arrival, prompt disembarkation using 2nd stairway at back, courteous service."
Miinukset: "Nothing"

Plussat: "Service was excellent, amazing airline."

Miinukset: "They lost my luggage. What else is there to tell????"

Plussat: "New airplane, spacious legroom, usb and power outlet"
Miinukset: "None"

Plussat: "Smooth travel"
Miinukset: "I can’t think of anything"

Plussat: "Nop"
Miinukset: "Streaming"

Plussat: "I loved the crew members, always willing to help great energy through out the flight."
Miinukset: "Food choices, up to date movies and inexpensive luggage’s"

Plussat: "Crew was awesome, airplane was new and clean All planes were on time"
Miinukset: "The food"

Plussat: "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Miinukset: "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."

Miinukset: "Flight was delayed"

Miinukset: "check in was slow"

Miinukset: "Boarding took 3 hours"

Plussat: "The crew and service, the overall flight was good."
Miinukset: "The waiting time, boarding,"

Plussat: "When i buy ticket, you dont said that until i check in, never go to buy ticket with you any more"

Miinukset: "Tech/entertainment screens could be more updated"

Plussat: "The flight attendants were very nice to my family, and they went through extra effort to take care of us. I would be happy to fly this airline again."
Miinukset: "My wife’s bag was damaged during handling, but I am not sure that is the fault of Air Europa, perhaps the airport personnel in Miami or Madrid."

Plussat: "Everything was great!"

Miinukset: "Boarding time notification and check luggage’s cost"

Plussat: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item. Fast easy."
Miinukset: "Nada"

Plussat: "The punctuality"
Miinukset: "Food"

Plussat: "I couldn’t have wished for a smoother flight for both ‘legs’."
Miinukset: "Again, the entertainment offering could be better for the translatantic flight."

Plussat: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Miinukset: "Limited selection in the IFE."

Plussat: "Great service and good food"

Plussat: "I was put on standby because I wasn’t able to check in before getting to the airport. They were overbooked."

Plussat: "Everything good"

Miinukset: "I tried to pay an extra suitcase and the website didn't give me access .. then I read than to southamerica was allow two suitcases, when I arrived to the airport, aireurope surprised me with 150 euros por one package extra"

Plussat: "The crew was professional."
Miinukset: "The boarding process was highly disorganized: all travelers line up at the gate and attempt to cram their way onto the plane regardless of whether this behavior delays the flight."

Plussat: "No delays! Accurate"
Miinukset: "Boarding process they start from back rows first"

Plussat: "Very friendly."
Miinukset: "Everything was perfect. Can't complain everything was good."

Plussat: "Same as previous answer"
Miinukset: "Same as previous answer a"

Plussat: "the crew was nice ans well manered"
Miinukset: "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."

Plussat: "excellent service, better than expected. flight took off 10 minutes early and arrived 20 minutes early"
Miinukset: "nothing"

Plussat: "Wide body plane A330"
Miinukset: "Seats too narrow. No individual TVs, no entertainment, not even a music channel available."

Miinukset: "Flight attendants were not kimd, aircraft smell bad bad odor everywhere, a/c not cool, in general Was bad experience"

Plussat: "The view"
Miinukset: "Beeing 1.5 hours late for a 25min flight No info Filthy airplane"

Plussat: "Crew was pleasant"
Miinukset: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."

Plussat: "terminal E7 was filled about 15 AE personnel standing around doing not much of anything. Not even simple announcement welcoming or informing the customers of why its flight was delayed. They were busy greeting their own VIP's heading in and out of the business class. When asked what's going on, the AE personnel simply stated 'just wait'"
Miinukset: "At the security, i was turned away because TSA will not take Air Europa's electronic boarding pass. When I went back to the check in counter, I asked why, no answer from three people at the check in standing around. Again, indifferent attitude. Shouldn't AE inform customers of this time wasting problem? No self check in kiosks."

Plussat: "Nothing"
Miinukset: "Everything, no communication, poor handling of the situatition, gate attrndant really rude and looked unprepare or untrainned."

Plussat: "Flight quick and uncomplicated."
Miinukset: "Boarding chaotic. No food or entertainment involved."

Plussat: "Flight was smooth, flight atendents were polite, flight time was short"
Miinukset: "Lights were a little bright"

Plussat: "That plane wasnt full"
Miinukset: "- mediocre entertainment onboard - small and old sits - payed wifi who never works"

Plussat: "I mostly liked the price"
Miinukset: "The seats almost didn't reclined. Dome of the personnel was a tad rough."

Plussat: "It is a good service for an almost short flight. You can easily tell you are traveling with a top airline"
Miinukset: "There was a 30minutes delay but since the airport is so big it was good so add not to be in a hurry"

Miinukset: "Hardly any water given and no food pretty lame. Seats were also to close together"

Plussat: "No frills easy to board. Flight left on time and arrived 15 minutes early."
Miinukset: "Very cramped seats for an average size person. When person in front pushed his seat back the seat was almost touching my face. Way too close."

Plussat: "Comfortable seats, good food, great crew, no delays, overall bettert than other airlines I've flown in U.S."

Plussat: "Food was good."
Miinukset: "Not on par with competitors when it comes to the technology on the plane. No tv, no phone charger which is common now and this flight had neither."

Plussat: "The employees of air Europa are always so friendly and helpful. The flight, the price, the value for money is excellent."
Miinukset: "I didn't like the breakfast."

Plussat: "The airplane was neat and the crew nice also, I don't have complains about that."
Miinukset: "Too little space between seats, always has the person behind putting their knees in my back! Also the food is not that great, and had to pay even for the earphones!"

Plussat: "Our seats were comfortable. The crew was kind. The flight was very smooth."
Miinukset: "The water and juice were hot. The coffee was not good, it didn't had coffee flavor. The ice was very poor. The lights were on the whole flight, we couldn't rest at any time."

Plussat: "The crew was pleasant."
Miinukset: "The checking in/boarding process was absolutely horrible. Attempted to check in through their app to avoid the extremely long line and it wouldn't accept our passport numbers. After finally receiving our boarding passes, the kiosk for our flight read "Gate Closed" and it seemed to be miles away. We got to the airport well in advanced, but due to the long line and fear of missing the flight, we didn't have time to shop at duty free or get food within the airport."

Miinukset: "I was charged for my seats and didn't get them"

Plussat: "Very good service! The best and nicest flight attendats ever! Good food and drink service!!!"
Miinukset: "The airport terminal in Barajas has nothing to offer compared to other terminals! I wished the airplane could offer individual access for flight entertainment!very good service"

Plussat: "Entertainment"
Miinukset: "Ssats too small and food pretty poor"

Plussat: "Boarding and crew was ok. Aircraft also not bad. But five hour delay with little communication or compensation."
Miinukset: "5 hour delay. Communication"

Plussat: "Timely departure and quick boarding."
Miinukset: "Seats were not comfortable and staff was not exactly tentative."

Miinukset: "Kayak sucks. I chose to buy ticket w kayak and took me to vayama (another horrible site). The ticket they sold me, which was not cheap, didn’t let me check in online and didn’t say that I was gonna have to pay 200 euros at airport to check in 2 bags!!!! A disaster everything."

Plussat: "Staff was friendly and happy."
Miinukset: "Seats are not the most comfortable."

Plussat: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Miinukset: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"

Plussat: "worst airlineEVER , canceled the flight did'nt offer any help"
Miinukset: "everything"

Plussat: "The price was cheap"
Miinukset: "Barcelona airport was a mess. They lost my bag with half of the plane bags and they didn’t even update the bag status online or call me when it arrived"

Plussat: "Nothing on the ground. Prior to boarding there was chaos among the crew members and the public. The flight was as usual with Vueling delayed; for technical reasons. However no one knew what was happening. No crew member gave a simple explanation of what was happening. Order was not maintsined"
Miinukset: "Everything, like simply explaining to the long waiting passengers what was going on. But Vueling is 90 pc late. They treat passengers as if they could not care less because they are working unhappily We can simply compare with other airlines. Vueling gets first price as worse airline I know."

Plussat: "The crew was nice and friendly."
Miinukset: "The plane was extremely dirty, almost disgusting!"

Plussat: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"
Miinukset: "Kayak never sent me a confirmation of the purchase kd the tickets. We arrived at the airport (family of 7, with 3 kids) and the reservation was non-existing. We were not able to board the flight and had to buy another ticket at a much more expensive price in addition to losing an entire day in paris"

Plussat: "Nothing"

Miinukset: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"

Plussat: "Fast trip"
Miinukset: "No internet"

Plussat: "Getting on a plane. Not the one I booked but got to wear I needed to go."
Miinukset: "Bought the flight 6 months prior. They give you the option to have a random seat, which i did. Apparently that means if people buy a seat, you might not get on the plane. Because they will sell your seat to someone willing to pay more."

Plussat: "Everything except luggage handling."
Miinukset: "New luggage came off plane in pieces."

Plussat: "Nothing"
Miinukset: "Plane late Check in late What a joke first time flying with this joke company"

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Miinukset: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."

Miinukset: "Rude attendant at the gate"

Plussat: "Getting off the plane."
Miinukset: "Everything else. This was the worst plane experience ever. The flight was super super delayed (as were several other Vueling flights) and we stood in the bag drop line for over 2 hours because there was no system and everyone was confused. Then when we finally got through they updated the flight status every 10 min confusing everyone cause the time kept changing and no one knew what was going on. Then they finally posted the gate and we had to run to the other side of the airport and then they delayed the flight again so it was over 3 1/2 hours delayed In the end. Then boarding was a mess and the plane itself was pitiful for how expensive that flight was. This is never going to be a company of choice for me. Definitely a last resort."

Miinukset: "Was late, without any notification"

Plussat: "Crew and Flight attendants were helpful, responsive and cheerful before, during and after the flight."
Miinukset: "I was not able to check into the flight online as the Kayak link sent me to an unknown page. It was not an Iberia flight but was operated by Veuling airlines, however was still unable to check in by going directly to the Veuling website. If you're not going to be allowed to check in online, that is one, thing, but it isn't great to be given a link that doesn't work and then be nervous that you are not going to get on your flight. The boarding process should be changed as it is a free for all and people are waiting in line on the jetway, when really they are waiting for the buses. I believe the plane was at Terminal 2, so we had to switch terminals via bus. Just seemed as though there should be a better process for boarding than lining up down the middle of the terminal or manage the process differently as we were boarding buses."

Plussat: "All"
Miinukset: "Nothing"

Miinukset: "At the check in gate the man made us pay for the luggage we carried on the plane"

Miinukset: "Delayed again and again"

Plussat: "We arrived safely"
Miinukset: "Vueling—couldn’t figure out how to have us pay extra money for overweight bags It took us almost an hour to get thru the line bc our bags were too heavy, then the agent couldn’t figure out how to charge us for the extra $, so after 15 min, they just let us go without paying Then, it too forever to get thru security THEN, our flight was delayed, but they still told us to go to the gate and board, even tho there was no crew yet And then, we had to go down 2 flights of steps to take a bus to the plane and then take a flight of steps up to the plane. Then, our seats were dirty with cups and garbage Then the captain said we needed to refuel. Said it would take 5 more minutes but it was more like 25"

Plussat: "On time departure"
Miinukset: "Checking line with no information, rude customer services, cabin crew very rude and discriminatory system, the flight attendant in charge of the cabin crew made us moved our Carry on three row far from our seats, despite the fact that we paid more for those seats and that we were among the first to board the plane. He made a racist facial expression toward us."

Plussat: "I presume that because I'm old they treated me special even though I didn't request any special help."

Miinukset: "Flight was cancelled and I was not notified or rerouted."

Plussat: "Nothing"
Miinukset: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."

Miinukset: "I was told that my carry on luggage was too big for the overhead bin and had to pay 35 euro. The flight attendant attempted to fit it in the bin and it fit just fine. So thanks...I paid for something I didn’t have to."

Plussat: "Quick and cheap flight from Rome to Pairs for sightseeing"
Miinukset: "Boarding was moved at the time of boarding and sounds like that is normal so pay attention"

Plussat: "Um"
Miinukset: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"

Plussat: "Easy boarding and smooth flight."

Plussat: "I didn’t have the issues checking in that many have mentioned. I did have pay 140€ to check my bags because it wasn’t included in my fare. My advice is prepay for baggage, it’s much cheaper."

Plussat: "crew was friendly and timely ..providing regular snack/beverage service on a relatively short flight"
Miinukset: "beverage/snack service should be complimentary like itbia on most other flights"

Plussat: "The crew was nice and polite."

Plussat: "Good price, on time, comfortable seat, crew was friendly both at boarding and on plane."
Miinukset: "The only thing i didnt like was that when we boarded, we got on a bus to take us to the plane. I had paid extra for priority boarding and seating but i ended up being one of the last people on the plane. It did not end up being an issue because there was plenty of ovwrhead space for my carryons but it could have been. Wifi would also be nice. Even if i had to pay wxtra for it."

Miinukset: "An hour late to take off, then the captain didn't turn off the seat belt sign for another 45 minutes in clear skies. My friend had to use the restroom but the flight attendants locked them and yelled at her everytime she tried. Very rude."

Miinukset: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."

Plussat: "Selph check"
Miinukset: "No clear signage at aireport barcelona"

Plussat: "Spacious, punctual, friendly"

Plussat: "Nice short flight! Nice crew!"
Miinukset: "N/a"

Plussat: "Easy enough boarding... our flight coming into BCN was delayed due to weather, so we were cutting it very close for the connection. Vueling crew took care of our late check in etc."
Miinukset: "DId not have the food. No wifi or entertainment"

Plussat: "Flight attendants were nice, and the aircraft was clean."
Miinukset: "Flat out the worst flying experience I've ever had. The bag checkin processes was a nightmare; I showed up super early to the airport, with more than enough time to check my bag and board without issue. The bag checkin line didn't move for over an hour, and while there were still tons of people waiting to check their bags for flights that were soon departing, most of the counter employees packed up and left. When someone pointed out that we would miss our flights, the attendants said "my shift is over" and walked away. At this point, the line broke and passengers started to cut the line, two people nearly got into a fight, airport security even had to come. My bag was finally checked five minutes before the flight left (!!!!!). I was unsure if I'd make the flight, or if my bag would make it on the aircraft. The worst part is that throughout their incompetent checkin processes, the attendants were all incredibly rude. I am NEVER flying this airline again, even if I have to pay twice as much for my ticket."

Plussat: "The seats were comfortable and the flight attendants were courteous and polite."
Miinukset: "Our flight left 20 min late but we landed on time so it wasn't terrible."

Plussat: "Nothing"
Miinukset: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Miinukset: "The airplane seemed very old, worn, and tired. This makes us feel less safe."

Plussat: "Don't know I slept."
Miinukset: "They were get 6th disorganized at check in and boarding."