Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki sujuu ja on ystävällistä Kiitos🌹
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Kaikki meni tälä kertaa niin hyvin, ettei nyt pysty mitään paranettavaa keksimään. Hieno uusi lentokenttä Hkin pässä jossa hyvät ja selkeät opasteet. Kaikki Roin kenntällä sujui jouhevasti, vaikka lento vähän myöhässä olikin ja mukavat matkustamohenkilökunta :)
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Twice I called to see if A meal was served on the 1st class flight and was told no. So no gluten free meal for my wife and we purchased meals to carry on with us. Annoyed.
Plussat: "All is great."
Miinukset: "Nothing is not good."
Plussat: "Finnair is the best!"
Plussat: "On time"
Miinukset: "Free bags under Corbin"
Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Miinukset: "Service, staff and food."
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
announcements in english. 5 hour delay, asked twice (and so did other passengers), but no updates in any other language.
Miinukset: "could not be delayed"
Miinukset: "I missed my flight because my previous flight was delayed 2.5 hrs"
Plussat: "To be going home!"
Miinukset: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Plussat: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Miinukset: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Miinukset: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Plussat: "I canceled the flight 6 weeks ago, no refund issued."
Miinukset: "I canceled the flight 6 weeks ago, no refund issued."
Plussat: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Miinukset: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Plussat: "What to like? The rudness? The delays? Or the fights on board!!!"
Miinukset: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Plussat: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Miinukset: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Miinukset: "flight delayed by more than 1 hour"
Miinukset: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Plussat: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Miinukset: "I liked everything"
Plussat: "Clean enough"
Miinukset: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Plussat: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Miinukset: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Miinukset: "The plane seemed very old, toilet in poor condition."
Miinukset: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Plussat: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Miinukset: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Miinukset: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Miinukset: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Plussat: "company gave out free drinks and snacks"
Miinukset: "They change the fly departing time with 12 hours before I was flying"
Plussat: "Easy to book on phone no problems getting boarding passes etc."
Miinukset: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Plussat: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Miinukset: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Plussat: "On time ,clean aircraft..."
Miinukset: "Crew was very serious...a smile can make a difference....."
Plussat: "The flight went well."
Miinukset: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Miinukset: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Plussat: "Flight on time . Attentive crew . Good price ."
Miinukset: "Lack of leg room ."
Miinukset: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Plussat: "Arrived early to destination"
Miinukset: "Lack of entertainment also limited drinks"
Miinukset: "Rude crew, not organised work , not enough space for legs"
Plussat: "The food they offer to purchase. Easy check in at the airport."
Miinukset: "Better seat pitch. I'm not a tall man, but the space is very small."
Plussat: "On time , crew good... no complaints"
Plussat: "free breakfast great staff"
Plussat: "Free drinks, cheap flight and fairly comfortable!"
Miinukset: "No allocated seat."
Plussat: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Plussat: "Everything was awesome!!! I am going to buy only from you my next flights."
Plussat: "I recomand to Everyone to use the airlines!!Very good quality"
Miinukset: "Nothing , was everything perfect!The stewardesses very nice"
Plussat: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Plussat: "Can't say that I liked anything at all."
Miinukset: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Plussat: "comfy seats and a breakfast thrown in !"
Miinukset: "not much"
Plussat: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Miinukset: "Seats rather narrow"
Plussat: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Plussat: "First time flying with them. Strongly recommended!"
Plussat: "Staff on board was friendly"
Miinukset: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Plussat: "The service was OK, we flew on time and the flight itself was pleasant."
Miinukset: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Plussat: "All was very efficient, food and drink a nice surprise"
Plussat: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Miinukset: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."
Great leg room and very clean plane nothing could be better 😁
Plussat: "All was super!"
Miinukset: "All was great!"
Plussat: "Everything except the delay"
Miinukset: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"
Plussat: "Nice stuff."
Miinukset: "Probably teleportation?"
Miinukset: "Sēdvieta neērta un nepiemērota gulēšanai."
Miinukset: "At least a complimentary glass of water or juice in Economy."
Plussat: "Arrival in time"
Miinukset: "Compartment for hand luggage was full, no space"
Plussat: "Very nice plane and we left on time and the flight was very smooth."
Plussat: "The airplane was brand new. The crew was very friendly"
Plussat: "everything was good enough"
Miinukset: "I would like a meal and drinks on the board"
Plussat: "Food offered on flight even though short trip"
Miinukset: "Was delayed so being on time"
Plussat: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Miinukset: "Flight was delayed"
Plussat: "Small compliment from Air France was lovely and unexpected"
Plussat: "All fine"
Miinukset: "Flight delayed 2 hours"
Miinukset: "Horrible customer support"
Plussat: "Simple no frills airline"
Miinukset: "Short flight and unmemorable (that's a good thing)"
Plussat: "Absolutely nothing"
Plussat: "Tallin airport is beautiful"
Miinukset: "Lost luggage and indifferent assistance."
Miinukset: "would not check my bag to final destination"
Miinukset: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."
Miinukset: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."
Plussat: "Modern airplane"
Miinukset: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"
Plussat: "Short, convenient, direct, value for money."
Miinukset: "Not comfortable, small plane."
Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Plussat: "staff were polite, helpful, and efficient"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"
Plussat: "Short flight"
Miinukset: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Miinukset: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Plussat: "Good service, good connection in Riga! Perfectly on time!"
Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"
Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Plussat: "Nice crew"
Miinukset: "Please give out water for free"
Plussat: "If water was free it would be better. Other than that everything was fine"
Plussat: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."
Plussat: "Easy for my friend and I"
Miinukset: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Miinukset: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Miinukset: "An extra fee is charged if you don't check-in online."
Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"
Miinukset: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Plussat: "Boarding went well and crew was nice."
Miinukset: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Plussat: "Brand new aircraft Wider seats as normal Good selection of food"
Miinukset: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Miinukset: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."
Miinukset: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Plussat: "Fine, left on time, short flight."
Miinukset: "No complaints"
Plussat: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Miinukset: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."
Fast, good loads in and out, totally worth of price.
The crew were professional to the tee, just right for the short flight between the two cities
The lights in the inside of the plane were like strobe lights, poor functioning.
Miinukset: "Ridiculous charging 25euro for a small backpack, by threatening to let you on is truly extortion"
Plussat: "Very nise crew, espicily steward Ignas"
Plussat: "The crew was good, the fly was hot the air conditioning not cooling."
Miinukset: "The time of departure"
Plussat: "I really enjoyed my window seat. The flight was on time and sightly early which was great."
Miinukset: "I didn’t realize it was an outdoor boarding process so i wasn’t prepared for the rain. But i will be ready next time!"
Miinukset: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"
Plussat: "Row 2 lots of lw"
Miinukset: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."
Miinukset: "Ryanair’s app was down preventing me from check-in for my flight. When I went to the counter to get my boarding passes printed, the agent informed me that they where going to charge me 55€ per ticket. I think this is unfair! Never flying again with this airline!"
Plussat: "Left on time. Arrived on time. Comfortable flight."
Miinukset: "Poor signing for non priority passengers."
Miinukset: "All good"
Plussat: "Crew and flight was ok"
Miinukset: "Checkin was the worst nightmare I have ever seen."
Miinukset: "We arrived one hour late and and everything on my arrival had to be delayed as well"
Miinukset: "When booking we paided an extra fee to reserve our seats. However when I tried to activate this option, it was not possible. There was an extra charge.... Then it was back and forward between the life chat and the contactform. Each of them pointing to each other to find a sollution.... guess what... nobody did"
Miinukset: "We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience."
Miinukset: "Checking bags was a disorganized nightmare."
Miinukset: "Everything was awful - the long lines, dirty cramped seats, and dirty bathrooms They couldn’t even serve tea & milk as they didn’t have any milk It is truly the worst airline"
Plussat: "Crew were fab."
Miinukset: "Delayed flight. Stress of flying nowadays queueing luggage issues."
Plussat: "The crew was taking care of us and understood our disappointment although they don’t have any responsibility about it"
Miinukset: "The company delays those flights every time between 2 to 5 hours and I’m getting really annoyed about it. I’m thinking to use another company for my next trip"
Miinukset: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."
Miinukset: "Delyed flight for 1h30min"
Miinukset: "Paid extra for priority boarding, ended up at the same bus with everyone.. scam"
Miinukset: "It was delayed"
Miinukset: "Everything cost money. They were late both flights. The seats didn’t recline. There was no communication for the boarding. It cost $100 each way for bags. It cost $24 to print out your boarding pass if you did it at the airport. Water even cost money. No pocket on the seat backs to put stuff in. Bags took forever to get."
Plussat: "Nothing !!"
Miinukset: "Had to pay for not checking in 2hrs before 55 euros per person, After booking information there isnt clear enough notification asking for prior check-in. Flight attendants allowed anyone and everyone change seats before takeoff .. simply seems like Ryanair has no procedures and rules to follow... flight attendants look like they are on life support.. no smiling or kindness whatsoever... Seats were really uncomfortable, cant even recline the seats. Landing was scary. Budget of all budget airlines.. simply a joke and a waste of money ... vueling or easyjet is a 100 times better"
Plussat: "The flight was fine"
Miinukset: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"
Plussat: "We started boarding much earlier than the time on the ticket, but still left on time."
Miinukset: "The pilots landed in the wrong terminal (it was a domestic Spanish flight but we landed with international flights), so we all had to wait in the airport together without receiving any information for about 20 minutes. The woman working at the airport was very calm and helped us understand the mistake. We are lucky that we didn’t have a connection. I don’t understand how this could happen."
Miinukset: "Seats doesnt recline Nobody from the company to ask situation We los all conections and paids hotels"
Miinukset: "As usual with ryan air it's all about the cash. Missed my flight because of lip balm and a baggage check and then when I asked for help. They basically did nothing. I will never fly with you again. Luckily managed to get a B.A flight for £95.00 the same day and Ryan air wanted £413.00"
Plussat: "Boarding and flying time very good"
Miinukset: "Noisy passengers (stag party and 40birthday)"
Plussat: "The price of the ticket is really cheap and I keep that in mind when I review the flight"
Miinukset: "The boarding was tedious."
Miinukset: "My biggest complaint was the way they handle random seating. My husband and I were on the same record locator and had the same last name, yet he was in the middle seat in the front of the plane and I was in a middle seat in the back of the plane. What gives?"
Plussat: "professional crew. the way captain kept us informed."
Miinukset: "there was a delay due to air traffic restrictions"
Miinukset: "if you come on board with babies, put them in the back, not in the middle of the plane. not everyone needs to suffer!!!!"
Plussat: "Staff were nice"
Miinukset: "Seating were narrow"
Plussat: "The pilot was amizing! Real spanish bravado!! :) The crew was perfect.very polite and helpful!10/10"
Miinukset: "The boarding is shame and the meal assortment is poor!"
Miinukset: "All along the way Ryan air was a disaster. The only thing positive to say is that we arrived at our destination alive and reasonably on time.the lead up with the computer games they played with me and my money put them right down at the bottom regarding service and expectations ."
Plussat: "I paid for extras this time as on my outbound it was a shambles and did not want to go through it"
Miinukset: "Paid for priority, but there was no priority queue at all, then on the plane we were told yes you just push forward telling people you have Priority? Really? There was signage for normal queue and priority queue but inky the normal queue had staff on so had to join the normal queue. 26£ for what expect a refund"
Plussat: "The price"
Miinukset: "Delayed again!"
Plussat: "The flight was on time, easy to board, no issues with baggage. Overall great flight. Crew was friendly."
Miinukset: "An obnoxious hen party disrupted our enjoyment of the flight. Cabin crew didn't try to control them"
Miinukset: "The fact that I couldn't go"
Plussat: "The price is really the only positive thing I can say about this particular flight."
Miinukset: "The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards."
Miinukset: "Everything. Poor customer service. Fees galore. Fees for picking a seat, 30 euro to print a boarding pass? are you kidding me? over 90 euro to check two bags, seriously?! This airline is a joke and I will never use it again."
Plussat: "Efficient boarding process"
Miinukset: "Uncomfortable seat. We paid to check our bags as they were oversized according to Ryan's website however we saw many people stowing bags much larger than ours in the overhead bins."
Miinukset: "Lots of lines for a long time. No explanation about the delay until we were on the plane. Also lots of added costs after the initial low fare."