Etsi halvat lennot välille Tokion kansainvälinen lentoasema - Suomi

Plussat: "The crew always smiles and very accomodating."
Miinukset: "The main course could have been better or improve. I wasn’t satisfied with the taste."

Miinukset: "No additional comment"

Plussat: "friendliness"
Miinukset: "food"

Miinukset: "Trip to Manila from Tokyo was delayed for 3hrs plus"

Plussat: "Wonderful crew"

Plussat: "The crews were very kind and helpful."

Miinukset: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Plussat: "very good"

Plussat: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Miinukset: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."

Plussat: "Politeness."

Plussat: "As always"

Plussat: "Excellent service. Flight attendants had high standered. Clean, comfortable and very efficient boarding process. Loved it."
Miinukset: "Nothing."

Plussat: "Service was very goood"
Miinukset: "Food was not great and entertainment was average"

Plussat: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."

Plussat: "Spoke english"

Plussat: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Miinukset: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"

Plussat: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."

Plussat: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."

Plussat: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."

Plussat: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"

Plussat: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"

Plussat: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Miinukset: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Plussat: "The service"
Miinukset: "Landing was horrible worse landing I have ever had"

Plussat: "Lots of legroom"
Miinukset: "No complaints I was pleased"

Plussat: "Great service Timely departure and arrival. JAL is really punctual"

Plussat: "The flight crew were very attentive, polite, and full of genuine smiles."

Plussat: "customer service spoke English"
Miinukset: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"

Plussat: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Miinukset: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."

Plussat: "This was the best flight I have ever been on. The crew was so friendly."
Miinukset: "Absolutely no complaints."

Plussat: "Nothing"
Miinukset: "Everything. Screens were small. Leg space was little to none. Food was trrrible. I will never fly with JAL again"

Plussat: "service was excellent. Seating was OK in spite of it being economy."
Miinukset: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Plussat: "Can use wifi with free"

Plussat: "The flight was smooth and the seating was comfortable."
Miinukset: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."

Miinukset: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Plussat: "I didn't expect neck pillow on board"
Miinukset: "Seat wilder would be great"

Miinukset: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Plussat: "Friendly and respectful staff, great meals, tasty!"

Plussat: "Clean :)"

Plussat: "The personnel from JAL was excellent as was the flight, food, boarding and comfort."
Miinukset: "We were informed our flight was not to land in Haneda but at Narita. We specifically picked that flight pattern because of the ease of traveling from Hawaii to Haneda to Naha. We wouldn't have to drag two large suitcases and a rollaboard after checking out of customs and immigration very far. Same airport to land and depart. Well the arrival airport was changed to Narita $32.00 per person for Airport Limobus to Haneda. We get off at Haneda and are informed we cannot stay there and wait at the domestic airport for our 6:25 am flight to Naha. We had to load all 6 pieces of luggage on the shuttle bus and transfer to the international terminal because they close the domestic terminal at midnight. There was no hotel accommodations at the domestic airport as the hotel was booked two months in advance!!! We had to wait at the international airport terminal till 4:30 am when we then transferred back to the domestic terminal with our 6 pieces of luggage. Tell me how happy you'd be!!!"

Plussat: "Nothing really special."
Miinukset: "They love the PA system. They want to make announcements in multiple languages all the time."

Plussat: "The airplane and all"
Miinukset: "A little bit in the sakura lounge"

Plussat: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Miinukset: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."

Plussat: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Plussat: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Miinukset: "nothing really"

Plussat: "Short flight."

Plussat: "The upgraded seating."

Miinukset: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."

Plussat: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Miinukset: "I wish they had a larger movie selection, but they had most "New Releases"."

Plussat: "excellent seat space and excellent in-flight service."

Plussat: "Crew were very gracious and kind."
Miinukset: "Food not as good as before"

Plussat: "the crew is fine. The seat was OK standard."
Miinukset: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."

Plussat: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Miinukset: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."

Plussat: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Miinukset: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"

Plussat: "crew was pushing , no time in an rush all the time"
Miinukset: "service level"

Plussat: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Miinukset: "Can not be topped up"

Plussat: "Seats are spacious even for economy class."
Miinukset: "None"

Plussat: "crew handled the tough crowd well, but were not extremely hospitable"
Miinukset: "food was disgusting"

Plussat: "The crew did a wonderful job of anticipating needs and having all the little ammenities you could want."
Miinukset: "They gave you a menu at the start of the flight but didn't serve any of that food, and the food wasn't very good"

Miinukset: "Good"

Plussat: "Amazing crew."
Miinukset: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."

Miinukset: "Seat space could be wider for working"

Miinukset: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Plussat: "Nothing."
Miinukset: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Plussat: "More space then previous flights. Attendants very pleasant and helpful."
Miinukset: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Plussat: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Miinukset: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Plussat: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."

Plussat: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"

Plussat: "Spacious and clean"
Miinukset: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Miinukset: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"

Plussat: "Nice and attentive crew"
Miinukset: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"

Plussat: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Miinukset: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Plussat: "Excellent flight experience"

Plussat: "Service by the crew was great"
Miinukset: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Miinukset: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Plussat: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Plussat: "Food"
Miinukset: "Crew"

Plussat: "Premium economy"

Plussat: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Plussat: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Miinukset: "Too cold"

Plussat: "Ontime, airline stewards were excellent and tv entertainment very good"
Miinukset: "Nothing"

Plussat: "Food and good service"
Miinukset: "None"

Plussat: "great service"
Miinukset: "too long"

Plussat: "Excellent"
Miinukset: "All good"

Plussat: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Miinukset: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."

Plussat: "Crew service"
Miinukset: "Very old entertainment system. Poor screen visibility. Cramped"

Plussat: "Just a generic flight. Had nice movies but nothing special."
Miinukset: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."

Miinukset: "Headphones were not functioning properly"

Plussat: "Great service and very friendly staff."

Plussat: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."

Plussat: "Crew and boarding were efficient"
Miinukset: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Plussat: "Customer service and food couldn't be better."

Plussat: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Plussat: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Miinukset: "Segment Delhi to Singapore."

Plussat: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Miinukset: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"

Plussat: "Everything is suport wonderful"
Miinukset: "Price. it's better"

Plussat: "The staff were great, very efficient."
Miinukset: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Plussat: "the service on the flight was the best I can ever recall having."

Plussat: "Crew and entertainment"
Miinukset: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Plussat: "Loved it"
Miinukset: "Sit was a little tight"

Plussat: "Yes"

Plussat: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Miinukset: "No wifi on board. The plane was one of the older ones, but still perfectly nice."

Plussat: "Crew was great, seating was cramped."
Miinukset: "Seating."

Plussat: "Excellent service provided by crew"
Miinukset: "Food needs improvement"

Plussat: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Miinukset: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Plussat: "Great food, great seats, everything was smooth overall"

Plussat: "Crew very hospitable and friendly."
Miinukset: "Food was mediocre quality."

Miinukset: "Qatar Airways... Never to expect more"

Plussat: "Yes"
Miinukset: "N/a"

Plussat: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "aircraft so silent"
Miinukset: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."

Miinukset: "Delays twice which cost me lots of stress and taxi $"

Miinukset: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Plussat: "Very comfortable plane and entertainment offered is excellent"
Miinukset: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."

Plussat: "The seats are comfortable; food is good."
Miinukset: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."

Miinukset: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Plussat: "perfect"
Miinukset: "better food"

Plussat: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Miinukset: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Plussat: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Miinukset: "Wish there were a bit more movie selections but only because it was such a long flight"

Plussat: "Food was excellent. Service was excellent."
Miinukset: "Entertainment was limited."

Plussat: "crew was lovely and plane was very new"
Miinukset: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Plussat: "Very nice staff."
Miinukset: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Plussat: "The service on board is excellent"
Miinukset: "Nothing"

Plussat: "Staff was outstanding"
Miinukset: "N/A"

Plussat: "Foods, crew are accomodating and all sevice facility are very good"
Miinukset: "Just update the movies regularly"

Plussat: "The entertainment was good without any hiccups"
Miinukset: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Plussat: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Plussat: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Miinukset: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Crew welcomes"
Miinukset: "Bad takeoff and landing"

Plussat: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Plussat: "Smoothe landing"
Miinukset: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Plussat: "Had a good experience , comfortable check in , boarding , seating and polite crew . Good part was the flight was on time and on couple of occasions before time arrival . Great entertainment options in the flight ."
Miinukset: "I had requested vegiterian food but they were short of veg food options . they did not have enough veg food on board from Doha to Nagpur . also it would be great if they considered more interesting menu ."

Plussat: "Service"

Plussat: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Plussat: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Miinukset: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Miinukset: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."

Plussat: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Miinukset: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Plussat: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Miinukset: "So far nothing."

Plussat: "Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific"

Plussat: "Newer aircraft, good crew"
Miinukset: "Food was average. Poor movie selection"

Miinukset: "Expect more then OK from Qatar."

Plussat: "This trip was nice. I will fly Qatar again"

Plussat: "Qatar Airways is always impressing"
Miinukset: "Nothing at all"

Plussat: "I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight."
Miinukset: "Nothing"

Plussat: "Food, service and hospitality all top class. They made my long trip home a breeze!"

Miinukset: "Take off delayed. Plane had air conditioning problems."

Miinukset: "No Chinese food to choose"

Plussat: "Nothing. This was the worst flight I've been on in years."
Miinukset: "The food was awful, the lounge was worse than the free ones, and the service was absolutely the worst I've experienced in years."

Plussat: "Yes. Very cooperative crew"
Miinukset: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"

Plussat: "The service was great, crew was sweet and accommodating, food was good"
Miinukset: "Seats were a bit uncomfortable...but what do you expect after an 11 hour and 20 minute flight?"

Plussat: "The overall was a pleasant flight"
Miinukset: "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"

Plussat: "Nothing was good"
Miinukset: "Everything can be improved"

Plussat: "Nothing"
Miinukset: "Comfort"

Plussat: "The flight was on time and the crew was professional. The food and entertainment was good."
Miinukset: "It is too cramped in the toilets and seating area."

Plussat: "-Flight staff -Flight entertainment"
Miinukset: "-Last hour gate change -Parking lot instead of gate (both in Wien and Istanbul) -The answer of counter person about the crowdness"

Plussat: "Si Much!!"

Plussat: "The food was decent"
Miinukset: "Too crowded and hectic. Not enough leg room. (and I’m not even a tall person to begin with)"

Plussat: "Everything was great."

Plussat: "Business class was money well spent."
Miinukset: "The boarding at the gate was a bit congested."

Miinukset: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."

Plussat: "great service"
Miinukset: "nothing"

Plussat: "Everything from boarding to disembarking was good."
Miinukset: "I had an impression that the seats on Turkish Airline were spaced further apart in economy class compared to other airlines based on several of our past trips. This time it was very tight. Dissapointed! Hope they bring the old spacing back."

Miinukset: "Everything"

Plussat: "Food was above-average for international flights, and the staff visited the cabin frequently, checking to ensure that customers were okay. It definitely felt like a more personal flying experience."
Miinukset: "Ground support (desk, etc.) in Istanbul was not convenient - the communications were crossed often, and on a long layover we were told incorrect directions and missed an opportunity to sleep in the airport in their resting room (seems to always be full)."

Miinukset: "Making my long trip for 9 hours seating beside big fat guy takes his seat and half of mine, asking the crew to change my seat and telling me there is no space available and I can see there's free seats it was so rude, my back hurts me a lot this day and the day next because i was seating with slope."

Plussat: "Excellent Service & On time Schedule"

Plussat: "The airline crew was great . Service fantastik ."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Best food I've had on an airplane, the warm towels before the first meal were a nice touch."
Miinukset: "Plane was a little warm at times, otherwise no complaints."

Plussat: "Food was very good. Free wifi"
Miinukset: "Check-in and boarding were chaotic and poorly organized. In-flight crew was not very courteous or friendly. Entertainment system was old and didn't function properly. Bathrooms were never cleaned on 9 hour flight."

Plussat: "food,service and flight"
Miinukset: "N/A"

Plussat: "The cabin crew was outstanding, food good. A good choice for drinks and very nice selection of entertainment."
Miinukset: "I couldn't get the on board wi fi to work for some reason."

Plussat: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."

Plussat: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Miinukset: "See literally everything above"

Plussat: "even waiting time was long but i do appreciate all the effort submitted by the airline"
Miinukset: "may be the free shop the turkish items was not to the same level as in local market"

Plussat: "Small plane..no comfort"

Miinukset: "less seat space"

Plussat: "Your website was les expensive than other websites and I will strongly recommend to my family and friends to use Kayak.com ."
Miinukset: "I like it everything , from booking the flight your flexibility on the the flight schedule and airlines was great !!!"

Plussat: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Miinukset: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."

Plussat: "on time, pleasant flight"
Miinukset: "no issues"

Plussat: "The food"
Miinukset: "That the anytime snacks that was offered was not available for passengers"

Plussat: "Friendly staff good service."
Miinukset: "The grill chicken served for dinner was cold."

Plussat: "There were plenty of entertainment options."
Miinukset: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Plussat: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."

Plussat: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Miinukset: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."

Plussat: "The one episode of Modern Family from the one of the old seasons"
Miinukset: "The fact that it took 4 (in 4 hours) attempts and a request to fill out a complaint form that got the staff to switch the air back on on a flight to AFRICA!!! I was about to undress myself to stop sweating!! Seats are uncomfortable and TV selection outdated."

Miinukset: "There is always some kind of delay. And danger of bags not arriving on time"

Miinukset: "Canceled the outgoing flight"

Plussat: "The service was good and all attendants were polite"
Miinukset: "They took so long to take away trash after food/drinks"

Plussat: "Everything is high quality but the airplane interior. It's in need of some updating."
Miinukset: "See above"

Miinukset: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"

Plussat: "Not much"

Plussat: "Great screen and movie selection."
Miinukset: "Zero leg room. Worst I've ever been on for a long haul flight."

Plussat: "Salmon salad and fresh orange juice on economy class is very unique."

Plussat: "I liked my second flight from istanbul to munich, great food, good seats and a private tv"
Miinukset: "I didnt like my first flight from tel aviv to istanbul, horrible airplane, no place for legs, bad food."

Miinukset: "We were delayed 3 times and never once were given any information as to the delays! Fortunately, I was not in transit in Istanbul!"

Plussat: "As usual, crew and food were superb! I was rather comfortable."
Miinukset: "The plane was old so we didn't have individual screens."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Space, seats, movies."
Miinukset: "I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good."

Plussat: "There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Miinukset: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Plussat: "Comfortable and Clean"

Miinukset: "Extremely unfriendly staff at check-in. Boarding was chaos."

Miinukset: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Miinukset: "More chicken"

Plussat: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Miinukset: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Plussat: "Great selection of entertainment"
Miinukset: "Food was not what I’m used to on Lufthansa"

Plussat: "Since I was traveling with a child we were borded first"
Miinukset: "The seats weren’t the most comfortable"

Plussat: "Staff was helpful and kind. Entertainment had variety."
Miinukset: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Flight crew very attentive"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Fantastic seats are very comfortable. Makes long trips like this one actually enjoyable."
Miinukset: "For business class the food could be improved."

Plussat: "Hospitality and attitude of crew Food"
Miinukset: "Cramped economy seats including leg space"

Plussat: "easy boarding, great flight attendants"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Staff is great"
Miinukset: "Food is not good."

Plussat: "The airplane too small the seat too tight"

Plussat: "Air qualtiy, room, cabin attendants, food were all very good."

Plussat: "Unlike the rest of the plane, row 34 is big enough to fit human beings, so this flight was great. Crew are nice."
Miinukset: "Every single seat in coach except row 34 or 27"

Plussat: "I had 20 mins to transfer from one flight to the next on a bank holiday weekend full of passengers. The staff stopped me and two other passengers to completely expedite our transfer process and I made the connecting flight."

Plussat: "Comfort and space"
Miinukset: "Plane was scheduled to depart at 10:30 and didn't leave ground until 11:40, unacceptable."

Miinukset: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Plussat: "everything"

Plussat: "Service, food, and entertainment was great!"
Miinukset: "Nothing."

Plussat: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"

Plussat: "Travel time was good and easy travel"
Miinukset: "Entertainment tv tapes"

Plussat: "timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew"
Miinukset: "touch screen for in flight entertainment did not work very well"

Plussat: "Very nice personals, I'm so happy."
Miinukset: "Nothing"

Plussat: "Boarding, seat and crew"
Miinukset: "Movies selection and audio offers"

Plussat: "I like the way there crew treat with friendly smile"
Miinukset: "The long wait lay off"

Plussat: "Good food; comfortable seats; not a full flight, so plenty of space to move comfortably. I appreciated the restroom configuration which did not impede movement between seats (in the lower deck). Service was generally agreeable."
Miinukset: "The flight attendants were cordial, but a little grumpy at times. This may have just been a skewed impression because of language barrier. There really was nothing to complain about."

Plussat: "Cleanliness, entertainment"
Miinukset: "Food and legrooms have to be the worst in international flights."

Plussat: "The boarding was fast and efficient, and the entertainment system was modern."
Miinukset: "The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m."

Plussat: "there was no entertainment - but it was a very short flight. Food was ok, service was great"

Plussat: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"

Plussat: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Miinukset: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Miinukset: "The kids were allocated away from their mothrr"

Plussat: "Nothing. Never was able to get on the flight"

Miinukset: "First leg of our flight was delayed, second flight departed before we landed."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Food snacks were awful."

Plussat: "Excellent, helpful steward."

Plussat: "I will chose Lufthansa every time I will go to Europe with my family.I will recommend their service to all our friends.Thank you for making this travel time wonderful!!!!! Vassilka"

Plussat: "Flight on time"

Miinukset: "No air vents"