Etsi halvat lennot välille Toronto Pearson Intl - Suomi

Miinukset: My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!

Plussat: Crew was great, the plane was barely full, so you were able to stretch out.

Miinukset: Food could be better.

Miinukset: Nothing, it was better than most other airlines

Miinukset: It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen.

Miinukset: Seat comfort

Miinukset: Flight delayed which made connections nerve wracking

Plussat: It was all a smooth operation. In particular I appreciated that since my flight from Chicago was delayed and I missed the original connection, as soon as I disembarked in Reykiavick I found an SMS saying that I had been moved to the next available flight, and they even gave me a food voucher.

Miinukset: They don't give you food on the flight unless you pay which in principle is not a bad thing, and makes for a quieter flight, because it's not the case that everybody is eating, and eating at same time. On the other hand on a long transatlantic flight even a small snack would be appreciated.

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Plussat: Crew is amazing

Miinukset: Nothing

Plussat: The movies in the flight

Miinukset: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Plussat: Crew great.

Miinukset: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: Crew was great.

Miinukset: The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined.

Plussat: Crew was friendly and attentive. Piloting was on time and precise.

Miinukset: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Miinukset: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Miinukset: It’s an international flight. It is what it is!

Plussat: Nothing

Miinukset: Lost my luggage! Poor customer service! Will never use this company again!

Miinukset: I was very disappointed for charging me one luggage - 60 euro.

Plussat: Was a disaster

Miinukset: You should flag that the luggage is not included in price when selling tickets.

Plussat: Everything was really good. Very nice crew. I will highly recommend it.

Miinukset: I think it is one of the best.

Plussat: All was good and on time

Miinukset: Just be good, they could still offer free drinks or water to passengers

Plussat: In hour 20 of delays and being held in a room with no access to water

Miinukset: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Plussat: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Miinukset: free wifi

Plussat: Almost everything, especially the crew.

Miinukset: Don’t feel like anything should be better to be honest

Plussat: Excellent crew, good food & movie selection.

Plussat: Crew was great, very responsive and hospitable!

Miinukset: more lunch choices, especially choices without dairy products.

Miinukset: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Miinukset: The kindness of some members of the crew and better seat comfortability

Miinukset: Horribly uncomfortable in coach. Leather seats not foot. Clothe would’ve been better. They’d keep you from sliding.

Plussat: Flights arrived on time

Miinukset: Lousy crew at checkin gate, and on plane, they try and charge you for everything

Plussat: flight was fine.

Miinukset: very disappointed Iceland Air is charging $95 for 1 piece of luggage. This is making me rethink the "deal" because it added $190 to the cost of the flight.

Plussat: Smooth experience overall, from check-in to baggage claim. Crew was very nice. Economy seats had a fair amount of space.

Miinukset: No meal included on international flight.

Miinukset: More choices in the meals for purchase

Miinukset: Plane was late. Boarding was confused (they announced and sent a test of a gate change but then had some of us board from the original gate. There was a lengthy delay after boarding. We sat on tarmac for 1/2 hour or more. People stressed due to short connection times in Iceland. Pilot made up most of the time by going faster so that was nice. But chaotic and running thru terminal and then customs in order to make it to connecting flight, Were put on a bus (about 30 people) to the plane which had already pulled away and was on tarmac.

Miinukset: The first class seats need updating

Plussat: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Miinukset: nothing

Plussat: Comfortable seats, adequate legroom; clean aircraft, polite and professional crew.

Miinukset: Super crowded gate -- but that's more the CDG problem than Norwegian's one.

Plussat: Crew

Miinukset: More direction once crew knew the connecting flight would be lost, especially to minors

Miinukset: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Miinukset: 7.5 hours flight..not even a complimentary snack is offered!!

Miinukset: Horribly uncomfortable in coach. Leather seats not foot. Clothe would’ve been better. They’d keep you from sliding.

Plussat: The crew ok. Seats not comfortable

Miinukset: Serve snacks at least on trans-atlantic flights.

Plussat: Helpful crew.

Miinukset: Disorganized check-in process. Information tableau showed 3 flights on different airlines to be checked in at Turkish Airlines area (#3). After 1 hr in line we were told that IcelandAir hasn't started check-in yet, and it would be at an opposite end of the same counter in a different line. Great!

Miinukset: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Plussat: Friendly service

Plussat: Crew were good early on but didn’t check later on

Miinukset: It was ridiculously hot and the crew didn’t offer water after initial drinks run and we were seriously dehydrated. The flight was delayed and although the first half an hour we had excellent service there was no follow up service and the temperature in the plane was really very uncomfortable

Plussat: Sarah the Cabin Manager was amazing.

Miinukset: The business seats are horrible

Plussat: Nothing flight to and from Ireland were cancelled

Miinukset: Everything

Miinukset: Aircraft has TV equipment that is not functioning ,no phone chargers in the seats,dirty salon not even a snack!

Miinukset: They need to start checking in people earlier and have more people.

Plussat: Crew and food were amazing.

Miinukset: It was perfect.

Plussat: Crew was courteous and friendly.

Plussat: good food

Miinukset: the entertainment system is outdated

Miinukset: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Miinukset: All good.

Miinukset: Flight delayed which made connections nerve wracking

Plussat: Again... we didn't crash. That was nice.

Miinukset: There was a bit more leg room compared to the previous 5.5h flight. But my knees are absolutely damaged after a total of 8h in these sardine cans.

Plussat: the seat was comfortable, the cabin temp was perfect, and the views were incredible

Plussat: I liked the timeliness of the luggage. Portions of food.

Miinukset: I would never fly Icelandair business class again. It does not compare to most other airlines. They amenities and options were definitely lacking.

Plussat: Flights were on time

Miinukset: Crews were rude, no free snacks, they even charge you for headphones

Plussat: Crew and food were amazing.

Miinukset: It was perfect.

Miinukset: Flight delayed which made connections nerve wracking

Plussat: That we made it safely.

Miinukset: Seats extremely uncomfortable. As soon as someone reclines the seat in front of you, all leg room is shot down. Crew was not top notch

Plussat: Crew was courteous and friendly.

Miinukset: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Miinukset: Punctuality. I landed over 2 hours late

Miinukset: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Plussat: Flights arrived on time

Miinukset: Lousy crew at checkin gate, and on plane, they try and charge you for everything

Plussat: I liked my seat with more legroom. And there was very little turbulence.

Miinukset: I wish there was access to blankets, it was very cold by the window. A better screen design maybe.

Plussat: Flight was delayed for an hour but considering the day before when all flights were cancelled and that whole morning flights were delayed at Reykjavík due to a major storm off the Irish coast the airport check in, security, and boarding went extremely well. Staff on board couldn’t have been more helpful and efficient to get the plane pushed back from the gate and get our flight going.

Miinukset: The plane’s temperature was a little warm on both flights from New York and Iceland with no means to adjust fans or temperature at your seat like most airlines. The entertainment screen was down for about half of our flight back for both of us to New York but worked fine after.

Miinukset: My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation

Miinukset: they charged  me €102 for my carry on? This all what I carry !! I should have  0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled  3 trip with the same bag with your Airline  *(canada to Kiev  . Kiev to Cyprus  . Cyprus to kiev ) No one charged  me or give me any complain  Is that new way to get money  from your costumers???? And that's in the gate after I checked in and

Plussat: Fast boarding

Miinukset: Connection times food and service need improvement

Miinukset: Comfort seats for tall people

Plussat: Crew very good

Miinukset: Sits