Etsi halvat lennot välille Toronto Pearson Intl - Suomi

Plussat: Everything! The crew were amazing! The pilot actually came on the speaker to introduce the crew. He also communicated with us during some patchy weather.

Miinukset: Nothing.

Plussat: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Miinukset: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Plussat: The crew was so kind and accommodating, boarding, once it started, went fast. There was a balmaket and pillow on my seat and I really appreciated the blanket because at times the plane was a bit chilly. Good selection of movies.

Miinukset: I would love to see some kind of meal service, or at least a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Plussat: The fact that we were offered an additional round of water and the friendliness of the crew.

Miinukset: It was late

Plussat: Comfortable

Plussat: My bag was lost!

Miinukset: To have my bag delivered

Plussat: Nothing

Miinukset: Everything

Plussat: Great flight and food options.

Miinukset: The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this

Plussat: Convenient seats in A-380

Miinukset: Drinks were good, but food was bad

Miinukset: Over 2 hours late, and this flight has been late 6 of the last 7 days

Plussat: Crew was great and helpful despite oversight in my special meal.

Miinukset: Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!

Plussat: The crew was great. The soecial meal request was hadled well despite oversight.

Miinukset: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Plussat: The crew was pleasant

Miinukset: Baggage checkin & flight boarding was slow & disorganized.

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Plussat: Nobody was amazing. First Class Crew didn’t really care and there were only 6 of us up there.

Miinukset: I was offered one during. They didn’t have spicy Bloody Mary mix. Tired to pass off a drink with plain tomato juice which was horrible. When my wife sent it back they didn’t offer her anything else.

Plussat: Courteous crew.

Plussat: The flight was safe and efficient.

Miinukset: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Plussat: Gogo in flight entertainment and WiFi worked well

Miinukset: Collect the trash sooner. Hot food options.

Plussat: Crew was amazing

Miinukset: The food needs a lot of work

Plussat: Crew were helpful and friendly, but not as good as SAS.

Miinukset: Boarding delays and heavy air traffic at Heathrow were a hassle. No free tea and coffee like SAS

Plussat: the crew was attentive.

Miinukset: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Miinukset: Seats and entertainment

Plussat: The crew was good but the seats are not very comfortable.

Miinukset: Boarding needs to from the back of the plane first and then move forward. This would eliminate the bottleneck. This was not an Iceland plane and there was no entertainment available.

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: The check in and boarding was easy. I imagine if you were only going to Iceland for vacation this airline would be fine- just remember to bring food on board- one of the very few airlines not to serve food on transatlantic flights-at least you do get one checked baggage allowance.

Miinukset: It was my fault not to book my flight earlier with another airline. I have taken this trip several times and every airline I’ve taken previously uses newer planes and serves some food, Icelandair charges large fees for even snacks!The engine noise IN the plane was quite disturbingly loud.

Miinukset: It's as tight as WOW airlines and they are out of business. Knees crashing into the seat in front of you. Fly first class or a different airline.

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Plussat: Smooth flight with regular updates from the crew. Crew service was frequent and very attentive.

Miinukset: In flight entertainment needs to be more current and with a wider selection of titles. TV shows with only one episode on a long flight - what is the point? At least offer a full season.

Plussat: The crew were wonderful, very comfortable travel.

Plussat: Flight delayed due to mechanical keep us informed.

Miinukset: The layover is to tight, in a delay either you or your bag doesn't make it. Our flight was the last flight for the day , we ran to make our connection but half the bags didn't make it.

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Plussat: very nice crew

Miinukset: my bagfage was lost

Plussat: The crew were excellent and seats were comfy.

Miinukset: Headphones for the entertainment centre.could have been better. Sound quality not great.

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Miinukset: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Plussat: Seats aren't as close together as some airlines, crew is friendly, blankets and pillow is nice, good touchscreens, bottle of water getting on was nice.

Miinukset: No snack even on such a long flight! Also, boarding is a tad chaotic since there is no order and people just get on from both directions.

Plussat: Seats small for average person. One video movie cut out and would not start again.

Miinukset: The replacement planes that Iceland Air are renting were horrible. The seats were super uncomfortable and small. No matter your size you were sitting essentially on the person next to you. All of the food was extremely high priced and the options weren’t very good. The TVs didn’t work either

Plussat: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Miinukset: Service, staff and food.

Plussat: Everything! I never knew that Finnair was such a great airline.

Miinukset: Honestly, nothing could have been better.

Miinukset: 2 н in plane, then tecnicans search and fix problems

Plussat: All

Miinukset: Keep up the same spirit

Miinukset: Cramped seats, rude flight attendant

Miinukset: Flight attendant in First class was visibly frustrated and unfriendly. He was not helping with my simple request for a blanket. Also, the were no food service in first class.

Plussat: Crew was absolutely amazing!

Miinukset: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Miinukset: My wife and I couldn't sit together regarless of how much money we wished to spend on reserving seats.

Miinukset: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Plussat: amazing

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Miinukset: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Miinukset: Staff rude and short

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: The plane was fantastic! It was clean, comfortable, and and appeared well-maintained.

Miinukset: Crew was ignorant and rude. No assistance from crew during boarding. Plane was parked in the farest place of airport where we were brought by 2 buses. Waited last passengers for 40! min and stood in the bus. Flight was delayed.

Plussat: The check in and boarding was easy. I imagine if you were only going to Iceland for vacation this airline would be fine- just remember to bring food on board- one of the very few airlines not to serve food on transatlantic flights-at least you do get one checked baggage allowance.

Miinukset: It was my fault not to book my flight earlier with another airline. I have taken this trip several times and every airline I’ve taken previously uses newer planes and serves some food, Icelandair charges large fees for even snacks!The engine noise IN the plane was quite disturbingly loud.

Plussat: The air was working and it wasn’t hot and the plane wasn’t sold out so there was some room.

Miinukset: Boarding the plane process.

Miinukset: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Friendly crew

Miinukset: Can’t think of anything

Miinukset: Don’t be late

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Plussat: The crew were wonderful, very comfortable travel.

Plussat: The crew was so kind and accommodating, boarding, once it started, went fast. There was a balmaket and pillow on my seat and I really appreciated the blanket because at times the plane was a bit chilly. Good selection of movies.

Miinukset: I would love to see some kind of meal service, or at least a snack, on flights from Iceland to the East coast of the US (in my case Philadelphia).

Plussat: Everything was fine

Miinukset: Average airline

Plussat: Hydration station during the long flight. Leg room adequate.

Miinukset: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Miinukset: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Miinukset: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Plussat: Crew was competent

Miinukset: The plane was hot the entire flight

Miinukset: T5 needs many more drinking fountains.

Plussat: Staff were professional and courteous

Miinukset: This was an old plane. Seats not as comfortable, and entertainment system was lacklustre.

Miinukset: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Plussat: Flashy new seats.

Miinukset: Flight delayed

Plussat: The plane was on time and very clean

Miinukset: Nowhere in the fair information supplied by kayak that you would have to pay for both food and bags. I would never have selected this fare had I known we would end up spending an extra $800 for checking bags! Iceland air is clean and efficient but all you were given is a Dixie cup size of a drink

Plussat: The process was straight forward. There was nothing wrong but nothing special.

Miinukset: On time

Plussat: Returning from Europe via KEF on Icelandair is convenient and is far less expensive than a direct flight from Berlin, where we spent most of our time on this trip. There is nothing outstanding about the service on Icelandair, but is it acceptable.

Miinukset: Boarding Icelandair at the Amsterdam airport is always slow, due to repeated and unexplained delays. It was not as bad this time as it was when we made the same trip a year ago, but it was far from prompt.