Etsi halvat lennot reitille Torontosta $[81-Suomeen

Plussat: "Yes.The crew was amazing"
Miinukset: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Plussat: "Entertainment, and crew was nice"
Miinukset: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Plussat: "Reliable, high quality service"

Miinukset: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Plussat: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Miinukset: "Nothing"

Plussat: "Crew."
Miinukset: "Seats are uncomfortable, not enough leg room."

Plussat: "Crew. Food wasn’t bad."
Miinukset: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Plussat: "Not much"
Miinukset: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Plussat: "food and service"

Plussat: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Miinukset: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"

Miinukset: "Boarding. The gates were cheep changing. Poor room between seats."

Miinukset: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Miinukset: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Miinukset: "The food"

Miinukset: "Shake all the time,vomited"

Plussat: "Excellent crew service & food/beverage offerings"

Plussat: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Miinukset: "Istanbul airport is so overpriced, crowded and small."

Plussat: "Punctual in terms of reaching destination, all else average."
Miinukset: "Less leg space, pantry service below expectations."

Plussat: "The crew is very nice and try to make the flight experience easier."
Miinukset: "They lost my luggage, and this is not the first time either"

Plussat: "Overall flight is good"
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Luggage policy, helpful ground and air crew. Price."
Miinukset: "IST stoppover, damaged luggages."

Plussat: "Everything was well taken care of."
Miinukset: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Miinukset: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Plussat: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Miinukset: "Nothing"

Plussat: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Miinukset: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."

Plussat: "Crew was very professional and food was very good."
Miinukset: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."

Miinukset: "departure time changed 3 times"

Plussat: "Flight was smooth. Staff were helpful and professional."

Plussat: "The team"

Plussat: "Crew was very helpful and everything was good"
Miinukset: "Lost my baby stroller and didn't found when arrived"

Plussat: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Miinukset: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "No vegan or even vegetarian meals. Very disappointing"

Miinukset: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Miinukset: "It never happened."

Miinukset: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Plussat: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Miinukset: "Seat size! Boarding queues"

Miinukset: "The flight was cancelled and 36 hours later, I am stuck at a hotel with 100s of other people none of who have a clue how to contact the airline as all the phones are not being attended to. The Indian sales and reservation team as well as the Turkish customer care are not responding to the situation at all."

Plussat: "Staff on plane were friendly and respectful"
Miinukset: "Landing was rough , boarding gate is isolated from amenities"

Plussat: "Everything"

Plussat: "Very helpful and respectfull crew"
Miinukset: "Boarding started 20 mins after the designated time"

Plussat: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Miinukset: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Plussat: "Boarding was well-organised in Ankara despite the incidents and the closure of the airport the previous day."
Miinukset: "All was well."

Plussat: "Customer service was excellent"
Miinukset: "Delayed flight making it ease to miss your connecting flights.."

Plussat: "The seats were actually comfy in economy. My layover was cheery at the Istanbul Airport."
Miinukset: "You cant be worried too much about time...had a tight connection = detached from luggage. Fixed the next day."

Plussat: "Nice crew, clean seats, good food..."
Miinukset: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Plussat: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Miinukset: "No problems at all"

Plussat: "Good in seat entertainment with many choices. In seat charging for devices."
Miinukset: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."

Plussat: "Fast. Tasty food. Good movies. Great Service."
Miinukset: "N/A"

Plussat: "Service was fast"
Miinukset: "Better seats"

Plussat: "Nothing"
Miinukset: "Proper communication"

Plussat: "non stop flight"
Miinukset: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Plussat: "Nothing"
Miinukset: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Miinukset: "You guys didn't allow me to get in this plane and i missed my flight."

Miinukset: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Miinukset: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Plussat: "Our flight crew were great. Pilots were great too."
Miinukset: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Plussat: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Miinukset: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Plussat: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Miinukset: "Super small plane."

Plussat: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Miinukset: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Miinukset: "No food on board and we were hungry"

Plussat: "Friendly crew."
Miinukset: "Slow boarding."

Miinukset: "No charging outlet."

Plussat: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Miinukset: "Boarding was somewhat unorganized"

Plussat: "The crew"
Miinukset: "Timing"

Plussat: "Flight was on time/ early."
Miinukset: "Have hot water for coffee and outlets for phones"

Plussat: "The kind staff"
Miinukset: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Plussat: "got there on time, no delays. very smooth"

Plussat: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Plussat: "By"
Miinukset: "A three hour delay on the first flight and a hour delay on the second..."

Plussat: "Crew was friendly!"
Miinukset: "Plane wasn’t clean"

Plussat: "The movie selection was good"
Miinukset: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Miinukset: "Customs massively backed up. Somewhat disorganized"

Plussat: "Nothing."
Miinukset: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Plussat: "Airline and airport staff were great"
Miinukset: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Plussat: "Delta always tries to do the very best. There were no issues with Delta."
Miinukset: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Plussat: "On Time. Nothing else to say,"

Plussat: "Friendly, leg room, on time."

Plussat: "There was nothing I liked about this flight."
Miinukset: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Plussat: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Miinukset: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Plussat: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Miinukset: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Plussat: "Flight went off pretty well. On time no complaints."
Miinukset: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Plussat: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Miinukset: "Nothing...I have no complaints"

Plussat: "The crew tried their best. The seats were average. The food ok."
Miinukset: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Plussat: "Delta flew their way back into my heart this time around"

Miinukset: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Plussat: "Staff, Ease of boarding"
Miinukset: "Bring back in flight meals, please"

Plussat: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Miinukset: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Miinukset: "Temperature was too cold"

Plussat: "The food"
Miinukset: "No entertainment"

Miinukset: "Bad"

Miinukset: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Plussat: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Plussat: "The flight attendants were helpful, the flight was smooth."
Miinukset: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Plussat: "The flight attendants were great! Super friendly and helpful with everything!"
Miinukset: "I'd love slightly larger snack portions."

Plussat: "Staffing was great!"
Miinukset: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."

Plussat: "The flight being on time, friendly staff, clean aircraft.i"
Miinukset: "It was a morning flight from Toronto to Omaha via Minneapolis and unfortunately coffee wasn't served. Or maybe it got over."

Plussat: "My first and last time flying Delta! Everything that could have went wrong, did in fact go wrong. We were re-booked on connecting flights different then the one we originally booked and weren't even notified. They have a Delta app, but it doesn't even work right. Unless you physically go to the gate to check to see if the flight is on time, that is the only was to find out if you are re-booked onto a different flight or not. I have never flown an airline that re-books you on a different flight when they feel like it. I wouldn't recommend Delta Airlines to my worse enemy!"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Miinukset: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Everything works and quick to get to destination."

Plussat: "Great airline"

Plussat: "Yes"
Miinukset: "Everything was good"

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "It was all fine"
Miinukset: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "On time and friendly crew"
Miinukset: "Boarding needs improvement"

Plussat: "Best airline in the business quick efficient and outstanding service What else can you say"

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "MCR airport Mert & Greet parking was smooth and efficient."
Miinukset: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Plussat: "NOTHING"
Miinukset: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "Premium economy service was good."
Miinukset: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Plussat: "Helpful and smiling cabin crew."

Plussat: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Miinukset: "The amount of extras you have to click no to while checking in online."

Miinukset: "Dutch sub titels would be nice."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Plussat: "great choice of entertainment content, friendly crew"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Miinukset: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Plussat: "Quick (relatively) flight."
Miinukset: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Plussat: "Wide selection of entertainment, food was good."
Miinukset: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Miinukset: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Miinukset: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Plussat: "Overall very nice flight, even comes with free drink and snack"

Plussat: "Quick and efficient flight. Crew very organized. Great language skills"

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "everything"
Miinukset: "nothing"

Miinukset: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Plussat: "Fine as delta flights go"

Plussat: "Great food and movies."
Miinukset: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Miinukset: "Terrible moslem food, too much lentil with tasteless chicken"

Plussat: "Coffee/water complimentary regardless of class. 45 minutes in the air."
Miinukset: "Very small plane. No USB."

Miinukset: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."

Plussat: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Miinukset: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Miinukset: "Long delay due to weather"

Miinukset: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Plussat: "- Great timing for the flight, had a connection and it was stress-free to get through - Nintendo-type controller to play like, two games they had to choose from (clearly an old plane) - Meals were decent"
Miinukset: "- The plane was older - it had the ash-trays in the armrests full of dust and god knows what else, gross. - No wifi, I was planning to get some work done because it was an international flight so that was a bust - Limited entertainment selection. Some of the newer ones have more movie/TV selections"

Plussat: "No problems. I was satisfied"

Plussat: "The stand was really kind."

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Plussat: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Miinukset: "No food or even water"

Plussat: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Miinukset: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."

Plussat: "Everything"
Miinukset: "Nothing to hate"

Miinukset: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."

Plussat: "Pleasant and safe flught"

Plussat: "Nothing"
Miinukset: "Everything, the service was terrible the food was terrible, we will never fly SAS again."

Plussat: "I slept the whole way through"

Plussat: "Great flight, friendly crew, good food, entertainment was ok"
Miinukset: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Plussat: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Miinukset: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."

Plussat: "It was a normal flight, only a few hours long. The crew was very nice."
Miinukset: "Once again, just some leg, and arm space issues but that's to be expected."

Plussat: "The flight was comfortable and the onboard crew were very nice."
Miinukset: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "I was able to get to my destination safely b"
Miinukset: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."

Miinukset: "Water and beer paying"

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Great entertainment in modern plane with good service."
Miinukset: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Miinukset: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Miinukset: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Miinukset: "The noise factor was very high."

Plussat: "Clean and good food."
Miinukset: "It was a fine flight. Nothing to worry about. I liked it."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "The entertainment module is great!"

Miinukset: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Plussat: "Easy flight, nice crew members, no issues had here"
Miinukset: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"

Plussat: "Was upgraded to business class"

Miinukset: "Because the airport was under construction, the area to wait to board was very barren and without bathrooms. We had to take a very crowded bus to the airplane."

Plussat: "Too cramped"

Plussat: "Polite crew, decent space allotment, decent food-well balanced meal. Entertainment was good, quite a few big name movies."
Miinukset: "I wasn't served my second meal/snack, for the second time on my experiences with SAS."

Miinukset: "60euros for the first checked-in bag??? Ridiculous."

Plussat: "Loved the time of the flight. The airport was not at all busy and the flight was not full. The crew was awesomely friendly and the flight itself was perfect. We love SAS,"
Miinukset: "Nothing"

Plussat: "Attendants allowed any standing to ease weary legs as long as it was out of the way."

Miinukset: "Over crowded boarding area - delay at departure"

Miinukset: "Didn't like the economy class seats paying for business.A real rip off."

Miinukset: "That I wasnt on the flight! Air traffic in Rome delayed us from leaving on time. Airline wouldnt comment until 15 minutes before landing if connecting flights would be held. They werent...we were 45 minutes late. Though my son and I were put up in a hotel it didnt compensate for our missed engagement in Chicago.1 full day gone!"

Miinukset: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Plussat: "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Miinukset: "Best flight I’ve ever had. Need to have this many people on the plane every time"

Plussat: "Nothing"
Miinukset: "Snack and some complimentary wifi or entertainment"

Plussat: "Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time."
Miinukset: "Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-"

Plussat: "meal"

Miinukset: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Plussat: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
Miinukset: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "everything was good"
Miinukset: "Needed a bit more food :)"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Miinukset: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Plussat: "Clean very good seats Nice aircraft very good crew Very clean"

Miinukset: "Did not like stress of having to check in 24 hours ahead of time just to get a free seat assignment. Why should we have to purchase a seat on a plane we already bought a ticket for?"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Plussat: "Good smooth flight, on time. No complaints"

Miinukset: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "Very friendly and efficient service. Food on this flight was surprisingly good. All families traveling with children got gifts from the airline. Nice touch!"
Miinukset: "I flew economy class and my seat was not the best. I was in between two big guys. I suppose that was just bad luck."

Miinukset: "My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies."

Plussat: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Miinukset: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Plussat: "The plane was good, the flight time was nice, just 9.5 hours."
Miinukset: "The boarding was kind of chaotic, but the crew was kind. The plane seemed comfortable but the seats sit too far back, so when the person in front of me sat his seat back, his head was almost in my lap. It made it hard for me to move or read or do anything. The food was super bland and the drink options were pretty limited. The entertainment selection was much more limited than most flights."

Plussat: "Movie choices were good."
Miinukset: "It was cold and very little leg room. Food was barely warm"

Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Miinukset: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Miinukset: "Plane too small. Avoiding Airbus jets from now on!"

Plussat: "Hyvä ja helppo lento"

Miinukset: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "The sitting quite comfortable, have space for the legs. Food was fine."
Miinukset: "One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from."

Miinukset: "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"

Miinukset: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Plussat: "It was great to have some empty seats and a choice of seats."
Miinukset: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"

Plussat: "The Iberia plane had a new interior, and possibly was a new plane. The new thinner padding on plane seats was not a problem at all. The crew was friendly and let me switch to a different seat that had an empty one beside it so I could stretch out more. A great flight."
Miinukset: "I liked everything. They exceeded my expectations."

Plussat: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Miinukset: "I have no complaints at all...."

Plussat: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Miinukset: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."

Plussat: "Service was very good"

Plussat: "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Miinukset: "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."