Etsi halvat lennot reitille Valenciasta $[81-Suomeen

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Seats were good, flight attendants cordial."
Miinukset: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."

Plussat: "Crew was nice, flight was ontime"
Miinukset: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"

Plussat: "Crew"
Miinukset: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Plussat: "The crew, the airplane, and the drinks were great."
Miinukset: "The food was just ok."

Plussat: "Super professional, comfortable and on-time service with both Swiss and Lufthansa."
Miinukset: "Clear up-front notification about extra charge for first checked bag on both ways of the trip ($60 each). I couldn't find that information at the time of the booking."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Crew was wonderful very friendly"
Miinukset: "Room 9 hour flight and horrible seat. You guys should say before I buy how big seat are I could not even fit my underseat bag and be able to move , I would choose different way to purchase tickets next time to make sure I get any room to move hopefully sleep"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Miinukset: "Nothing!"

Plussat: "I like the price of the ticket ( thanks to KAYAK), the service on board was very good, everything on time and of course very convenient connection between Tampa and Frankfurt to fly to the further airports in Europe. Safety, security and service in good price. It is my favorite airline and rout."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "What more do you need?"

Plussat: "Service"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Lots of legroom, friendly crew, and they serve sandwiches! Asked for water after takeoff and they gave it to me without hesitation! I would definitely recommend them!"
Miinukset: "I can’t find anything to complain about."

Plussat: "Arrived safely; good selection of movies; sound reasonable."
Miinukset: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plussat: "Air Canada is a great airline too"

Plussat: "The business cabin was excellent for a European airline."

Plussat: "The food was better than average. Portions were good and it was tasty. Movie selection was also great and included many recent releases. They provided a hot towel service bedorw and after meals which I loved."
Miinukset: "Boarding was slow and the plane waited almost an hour after boarding was completed."

Plussat: "Randomly gave me better seats!"

Plussat: "Everything was good except for the flight food. I tried the pasta and couldn’t eat it."

Plussat: "Great entertainment"
Miinukset: "It was an old plane! There was no personal air comditioning. I was dying. So hot."

Miinukset: "The flight got delayed and it was a nightmare for my handicap old mom."

Plussat: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Miinukset: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Miinukset: "Travel in flight was good. Flight was missed due to delay in the airport and they made it clear that this was a bulk rate ticket and any rebooking was almost a favor on their part. That being said with some chatting to the service agent she softened up and started to be more helpful. Wish she could have been more helpful from the start and ended up being rerouted through another city despite a codeshare flight leaving directly to my final destination which would have been the normal switch. Oh well, those are the breaks with a bulk price ticket. Once in flight, service was very good and plenty of open seats, so room to stretch out."

Plussat: "departure & arrival on time"
Miinukset: "The seats are very very uncomfortable I cannot imagine flying more than 2 hours on that plane."

Miinukset: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"

Plussat: "Nothing!"

Miinukset: "Too close for getting on as 3 passport checks seems redundant. Munich has very little signage to direct anyone. We do not live there so do not know the language."

Plussat: "Flight attendants we good"
Miinukset: "Business class seats were just regular seats without a 3rd person. Legroom bad and seats narrow. Not good value b"

Plussat: "The best in-flight service I have ever had on the Lufthansa flight from Denver to Munic!"

Plussat: "Nothing"

Miinukset: "Flight was delayed. Neither United app nor in flight entertainment worked. Boarded way too early, then sat on the plane for over an hour."

Plussat: "The flights were lovely, the food was very good (for airline food), the drinks were generous - even the cheap seats were offered wine or cocktails! And after dinner were served coffee with Bailey's or cognac. Hot towels were provided. I would seek out a Lufthansa flight again."
Miinukset: "It was very difficult to click into any movies, etc. That needs to be looked into. I spent a ridiculous amount just trying to get into a movie."

Plussat: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."

Plussat: "The crew"
Miinukset: "No escalators when we arrived in Frankfurt and the bus ride before getting on planetoAthens was not good"

Plussat: "Professional, friendly, helpful staff, especially the Manager at Gates A17 and A18 who helped make sure I got a seat on LH011 after two other, earlier choices I had been put on were cancelled."
Miinukset: "Lufthansa must work on its domestic-to-international hub feeder system, which is unpredictable. E-mails were sent too late to be useful for knowing what was happening to the original LH009, then LH007 flights, both of which were ultimately cancelled, making the connection to LH400 dicey for the FRA to JFK leg of the trip. Telephone or SMS should have been used for faster contact. I had already printed boarding passes for LH009 about 20 hours before flight time and ultimately arrived at HAM two hours before flight time and thought everything was in order. It ultimately was not, and my checked baggage never made it onto the connecting flight."

Plussat: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Miinukset: "Food was fair."

Plussat: "I like the services"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "None"
Miinukset: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Miinukset: "11 hours of crying babies was too much. The practice of placing 4 cribs together on the bulkhead encouraged one baby to set the others off screaming. The toddler siblings then started fussing, the parents were then jumping up and down, jostling the other passengers, it was a nightmare! Hated every minute of it."

Plussat: "The plan and crew were great"
Miinukset: "Our bags didnt even leave Detroit and the Spainish bag handling company was horrible. Didnt have luggage for 3 days in Spain. Our bags on the way back didnt make the connection. Whats the deal."

Plussat: "crew interest and flight amenities; excellent meals"
Miinukset: "not applicable"

Plussat: "The new plane entertainment features and the bigger toilet room space... but... seat space SUCKS... I'd rather have a more comfy seat than bigger toilet room space"
Miinukset: "The person behind me kept pushing my seat back.. guy next to me kept elbowing me. Seat space is way to small, need more room to move. I'm only 130 lbs. can hardly wonder how a bigger person can handle those tiny seat spaces. Also, those seats are so uncomfortable with the way they contour one's back. No support and very very uncomfortable, I had mid back tension pains the entire 12 hour flight."

Plussat: "Smooth flight"
Miinukset: "1) No jetway. Bussed very long distance to board airplane. Long, hot, uncomfortable process. This is 2016 and still bussing passengers to plane? 2) No way to download entertainment app while on board when announcement made about entertainment. Need to notify passengers prior to boarding."

Plussat: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Miinukset: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Very nice airplane and pleasant crew"

Plussat: "Perfect"
Miinukset: "Nothing. Flight was amazing"

Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Plussat: "Confort and kindness"
Miinukset: "It was too cold"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plussat: "economy plus seats were nice, great movie selection, especially international movies"
Miinukset: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Plussat: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Miinukset: "the headrest is hard. Apart from that- all was fine"

Plussat: "Service is awesome. Food is great."
Miinukset: "People with short connection are affected by the 15 to 25 minutes delay."

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Miinukset: "Larger meals."

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Miinukset: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plussat: "Fabulous trip with friendly, helpful staff"
Miinukset: "Nothing"

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Plussat: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Miinukset: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Miinukset: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "Great crew service. Among the best ever."

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Miinukset: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Plussat: "Except for my negative comment, a good flight."
Miinukset: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Miinukset: "seats on Jet air flight are very uncomfortable"

Plussat: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Miinukset: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Plussat: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Plussat: "--"
Miinukset: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."

Plussat: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Miinukset: "Only 1 drinks round on a 3h flight."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Plussat: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Miinukset: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Plussat: "yes. It was perfect."

Plussat: "Clean airplane nice pretty stewardess in short dress."
Miinukset: "Probably private jet whit hot tub."

Plussat: "The crew, plane and procedure was all great."
Miinukset: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Miinukset: "The crew might be greeting passengers onboarding."

Miinukset: "At least a complimentary glass of water or juice in Economy."

Plussat: "Big space to front seat"
Miinukset: "offer drinking water"

Miinukset: "no food or water in economy - for a 5 hour flight."

Plussat: "everything was good enough"
Miinukset: "I would like a meal and drinks on the board"

Plussat: "flight crew was amazing."
Miinukset: "Boarding was poorly handled by airport staff"

Plussat: "Small compliment from Air France was lovely and unexpected"

Miinukset: "Horrible customer support"

Plussat: "Crew were efficient and friendly."
Miinukset: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

Plussat: "Instructions for connected flights at airpotr were clear"
Miinukset: "Connection time 10 minutes instead of planned 30"

Plussat: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Plussat: "Modern airplane"
Miinukset: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Plussat: "Short, convenient, direct, value for money."
Miinukset: "Not comfortable, small plane."

Plussat: "most of the crew were polite and helpful"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

Plussat: "staff were polite, helpful, and efficient"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Plussat: "Nothing."
Miinukset: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Plussat: "Newer plane for this stretch."

Plussat: "Newer plane."
Miinukset: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Plussat: "Good service, good connection in Riga! Perfectly on time!"

Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"

Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Plussat: "Nice crew"
Miinukset: "Please give out water for free"

Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."

Plussat: "Flight was short and sweet, no problems to report."

Plussat: "Easy for my friend and I"

Miinukset: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"

Plussat: "On time boarding and departure. Clean plane and friendly staff."
Miinukset: "Nothing, all was good."

Miinukset: "An extra fee is charged if you don't check-in online."

Plussat: "We arrived safely. Bilingual staff."
Miinukset: "The seats are worn and creek with every movement. There is very limited leg room even for someone who is short. When the person in front of you leans back it is impossible to reach your hand baggage or do anything but lay back in your seat. The landing was safe but not at all comfortable."

Miinukset: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."

Plussat: "Boarding went well and crew was nice."
Miinukset: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."

Plussat: "good"
Miinukset: "good"

Plussat: "Everything was very smooth and the crew was very attentive."

Plussat: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."

Plussat: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Miinukset: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Miinukset: "surprised i had to pay for coffee"

Plussat: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Miinukset: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Miinukset: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Plussat: "Boarding was efficient."
Miinukset: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."

Plussat: "Friendly crew, tons of meal options, good price."
Miinukset: "Checked in luggage is only 20kg, there's no entertainment in flight."

Plussat: "Fine, left on time, short flight."
Miinukset: "No complaints"

Plussat: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Miinukset: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Plussat: "Very efficient, quick"

Miinukset: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

Miinukset: "Uncomfortable, cramped."

Plussat: "The flight attendants were polite."
Miinukset: "I didn't like the 3 hr. 45 minute wait in Riga. Why should all flights have to go through there?"

Plussat: "The flight was with Canary Airways not Air Europa Next time I’ll book with Canary Air direct because Air Europa made a mess with the reservation and are hard to reach"
Miinukset: "Nothing"

Plussat: "The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat."
Miinukset: "Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to"

Miinukset: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"

Miinukset: "Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned."

Miinukset: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Miinukset: "When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline."

Plussat: "Flight was fine"
Miinukset: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."

Miinukset: "Air Europa charged for food."

Miinukset: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"

Plussat: "The crew was bilingual and very friendly."
Miinukset: "The TVs did not work. The sandwiches we had for breakfast were underwhelming, especially after having a 4.5 hour delay prior to boarding"

Miinukset: "It was an excellent experience to fly by Air Europa. I will choose this airline next time, and i will recomend to my familiy and friends. Their personal is very professional. Thank you Air Europa."

Plussat: "Everything as expected!"
Miinukset: "Had to pay for food. not a single chip :("

Plussat: "Crew was nice and dreamliner is very conforable"
Miinukset: "New lite fare with no checked lugagge included for long haul flights is ridicolous. Had to pay in both legs."

Plussat: "Unfortunately there is not one positive thing I can say"
Miinukset: "The service was Appalling, this is supposed to be an international flight, I asked numerous times for the WiFi as there is no entertainment on a long haul flight. I asked for water and wine and was more than happy to pay the staff kept telling me they would return and didn’t. I’m not sure what they were always in a hurry to do other than to avoid providing good service. This was not the cheapest flight when I booked and this airline should come with a warning, poor service, equally disappointing food no drinks and no entertainment. If I had know this I would have paid more or flown with an airline that has an acceptable standard for an international flight and the service that should be provided. I feel at fault as I didn’t know an airline like this existed. I just thought it’s european and international and it will be fine. I was truly so uncomfortable and upset. On my way home I was charged $150 euro for my bags which I was under the impression my bags were included. There was no stating of this high cost, once again I would have flown with another airline if I knew of this and didn’t pay leaving America as it said my bags were covered. I hope something is done to make sure it’s clear to customers that this is a horrible and basic airline and it wasn’t cheap. I’m disappointed in all involved and have learnt a lesson but I am dreading this flight home I am about to take. Regards Hannah"

Plussat: "boarding was relatively good"
Miinukset: "they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!"

Plussat: "Great food"
Miinukset: "Economy is cramped for 6’3” passenger"

Miinukset: "The flight was 3 hrs delayed. I bought and took another flight."

Plussat: "I am new to Air Europa, and I have had a great experience with several flights."
Miinukset: "They could use kiosks at check in, to move the line a little quicker."

Miinukset: "Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him."

Miinukset: "Boarding time notification and check luggage’s cost"

Miinukset: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."

Plussat: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Miinukset: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"

Miinukset: "I was charged $150 for my luggage because I booked it through kayak rather than through the airline’s website. I’m very upset about this because my friends who also booked it woth third party sites got the luggage checked in for free."

Plussat: "Jenerous Leg space, free 23 kq suitcase"
Miinukset: "Minimal service, but OK for low cost flight"

Plussat: "Good seating space."
Miinukset: "Food & drinks are expensive, but we brought our own."

Plussat: "I was astonished to see a passenger putting nail polish on during the flight and no flight attendant did anything about the awful smell. Additionally, upon landing it is customary for passengers to unbuckle their seatbelts while taxi-not to the gate and standing up before the seatbelt sign has been turned off. The passengers have no regard for safety or rules."

Plussat: "Everything was good."

Plussat: "Nice plan and staff."
Miinukset: "Very slow baggage drop off at Barcelona airport."

Plussat: "Check in at airport staff Alba was very nice and helpful. Airplane crew was friendly but some of the air hostesses push their way through the pushing customers"
Miinukset: "Needed my family to be together at flight. Customer service was useless and did not help to resolve the problem. It was only resolve at last minute at the airport check in. Jose the supervisor at sift 10!am was like a robot about the allocation sitting. Did not understand personal circumstances to have a family flying together on a 9 house flight. Customer service is generally useless and a very unpleasant experience, the new seat charges and the inflexibility is making me wonder if I will choose air Europa again for my flights from the US. Flight was also delay due to some lugage delays. Pretty messy experience overall."

Miinukset: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Plussat: "This was the most unprofessional and insulting staff I have ever experienced in my life."
Miinukset: "There was not one aspect of this flight that went well. I am beyond horrified of my experience and it really makes me not want to fly or use any fight service again. Air Europa is the WORST airline in the industry."

Plussat: "No Halal Muslim food"

Miinukset: "Our flight attendant did not smile ONCE! At check in , we had the good fortune to be carrying exceptionally small carryons. However, two passengers had bags that appeared regulation, but apparently were not. These two people were treated like criminals. I’ll never fly Air Europa again."

Plussat: "Crew was great, however boarding could be improved. Too many checks and waiting to board."

Miinukset: "A two-hour fog delay in London assured me that I wouldn't make my connecting flight to New York. Both the Air Europa desk attendants at the airport and the customer service agent on the phone took no action, telling me simply that they would take responsibility in Madrid, where I had a layover. Sure enough, I missed the connection, and the Air Europa staff in Madrid were even less helpful, showing practically no problem-solving ability and even less empathy. In the end, I couldn't leave Madrid until 24 hours later and had to cancel half of my weekend plans in New York, frustrating friends and family who were expecting me. Overall, this was a nightmare experience. The indifference shown by Air Europa staff was outrageous."

Miinukset: "Very unorganised"

Miinukset: "Flight attendants were very rude apart from that it was a great flight"

Plussat: "Ordered a special meal and it was far superior than the regular in flight meal. This was the only highlight."
Miinukset: "The bathroom was extremely dirty at the beginning of the flight, had to hold it because it was so disgusting. The crew ignored requests, they skipped us on the beverage run twice, and walked past us when trying to giving them the trash (on their trash run). The crew keep bumping the food carts on the seats, repeatedly, during service. I was given water twice and both times they spilled water all over my clothes, it was not bumpy at all. The entertainment screen was broken, the images were pixelated and going in a crazy pattern. Even if you turned it off anytime there was an announcement it would turn on. Plane was delayed. We sat in a warm plane for over an hour."

Plussat: "The boarding was easy. Having a blanket and pillow at my seat."
Miinukset: "The delay and short time between flights to get to gate and get through customs. Having no in flight entertainment for a 7.5 hour flight. There was not a vegetarian snack option for my daughter."

Miinukset: "Bad services, and the staff too"

Plussat: "Nothing"
Miinukset: "Everything, no communication, poor handling of the situatition, gate attrndant really rude and looked unprepare or untrainned."

Plussat: "NEW BOEING 787 . IMPECABLE"
Miinukset: "1. THE OLD AND DIRTY BOARDING AREA THAT THE COMPANY USE AT MIAMI AIRPORT 2. THEY CHARGE US$ 4 EACH OLD EARPHONES FOR MUSIC AND MOVIES 3. BAD FOOD AND BREAKFAST"

Plussat: "Everything was fine! I slept most of the trip as I was lucky enough to get a window seat. The food was okay and I actually quite liked the red wine I had."
Miinukset: "Can't complain! As I said for the way there, I would prefer not to have to pay to pre-pick my seats, but we choose the random option and I still got to sit next to my cousin (who I was traveling with) for all 4 flights of our trip."

Miinukset: "COMFORT FOOD ENTERTAINMENT LOW COST FLIGHT WITH HIGH COST"

Miinukset: "There wasn't any entertainment. But this was a short flight, so was expected."

Plussat: "Safe trip back home, thank you."
Miinukset: "I felt as if I was treated unfairly by one of the crew members. She clearly saw my friends and I did not receive a meal but continued to pass on the lunches even after noticing my hand was up. It wasn't until I got the attention of another crew member that she finally recognized we were lunchless. Hate to be that guy but could there be some type of prejudice within the Spanish crew members?"

Miinukset: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."

Plussat: "flight on time"
Miinukset: "food"

Plussat: "New airplane 787 Dreamliner was great!"

Plussat: "Entertainment was non existent for such a long flight. Crew could not speak very good English and weren't attentive at all."

Miinukset: "There is no space for legs. The food quality is poor. No entertainment at all"

Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"

Miinukset: "much more timely assistance following our missing this flight"

Miinukset: "Timing being more accurate"

Plussat: "Space"
Miinukset: "I needed a printed Boarding pass. This should also work electronic..."

Plussat: "I landed alive"
Miinukset: "No information about the gate until you have tk run across the airport to board"

Miinukset: "The seat was broken, it did not recline so it was super uncomfortable. The crew was not very friendly, the boarding was late"

Miinukset: "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."

Plussat: "Crew was nice"
Miinukset: "Less line to check in"

Miinukset: "Efficient, friendly at every step and on time."

Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."

Plussat: "What I love the most is the cabin crew through speaker was very funny, breaking the ice by making jokes. I have never experience that before and it's the best start to a flight if you are a bit concerned about flying. Was very easy and organised to board and the crew were very nice,"
Miinukset: "Nothing at this point"

Plussat: "Worried that the flight wouldn’t make it due to the weather, but except for a little delay everything was very good!"

Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."

Plussat: "The crews were friendly and service was great. keep up Easy Jet."

Plussat: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
Miinukset: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."

Plussat: "Quick flight"
Miinukset: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."

Plussat: "Quick checkin"
Miinukset: "I wish I knew checking a bag at the airport was more expensive than buying online, almost double the price!"

Plussat: "The plane was ok."
Miinukset: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."

Miinukset: "Crew very rude and not informative"

Plussat: "The crew were great. The waiting rooms in Basel euroairport were good"
Miinukset: "A 7am flight with a two hour delay so we got up at 4am for nothing. The email woke us at 4am and said we must still check in at the same time. Once boarded we had a further delay of half an hour. The queues were quick at Basel but dreadful at passport control at Gatwick. Presumably because were were so late. Meant we had to run and stress ourselves to get next transport. We are too old for all that. If not for all that I would have been saying what a great flight"

Plussat: "So smooth nice flight and great service nice people,first time we use again"

Plussat: "Got to destination"
Miinukset: "Customer service was poor from ground staff at Bristol, should be expected from budget airline."

Plussat: "Quick flight, great take off and smooth landing"

Plussat: "Crew were welcoming"
Miinukset: "Flight was full, noisy and one hour late"

Plussat: "Speed at Southampton airport Good service at Geneva, they did search my bag, but very nicely done Great. Happy Stewardess"

Plussat: "Had a good flight that was on time, can't complain."

Plussat: "Good flight to Athens, nothing to complain about. Flight was on time. Really nice view of the coast on approach."

Plussat: "Everything was fine for a 1-hour flight. Sure, there isn't a lot of room, no entertainment, and no refreshments included (like water) but it's pretty standard for budget airlines. Boarding and unboarding were quick enough."

Plussat: "Staff were very helpful and friendly."
Miinukset: "The food wasn't that great but it was reasonably priced to not the end of the world"

Plussat: "Short flight but was fine"
Miinukset: "Nothing"

Plussat: "In general i'm a big fan of Easy jet, nothing to claim in general"
Miinukset: "with the cancellation i had minimal services from airline. Very very poor hotel, transport to be organised on my own, same with food but all covert by easyjet at the end..... i was really badly impress, being a frequent traveller, about the quality of hotel, the worst since years ..."

Plussat: "The fact that it was on time which is unusual between Charles du Gaulle and london"

Miinukset: "Delays"

Miinukset: "It was appalling. 2 hour delay. Good reminder why I never fly them usually."

Plussat: "Excellent day to fly, great crew and great pilots!"
Miinukset: "It's a budget airline so the ticket price justifies the sacrificed luxuries!"

Plussat: "Customer service was good"
Miinukset: "Delays both ways, hours waiting, no update throughout the process and if we are even 10 minutes late after staying updated online with the delayed flight times, we get told off satimof weeks can't board the flight."

Plussat: "The actual in-flight experience was fine, but I will choose any other airline over easyjet now after the boarding experience in Toulouse. Even Ryanair is better."
Miinukset: "The man and woman who were the gate crew in Toulouse were really, really mean to passengers getting on. The man yelling at an old couple, who didn't speak French and didn't understand, to put their handbags in their luggage or pay 60 euro. The woman tried to make me pay 60 euro too, claiming my carryon bag, which I have taken on dozens of flights including on easyjet with zero problems or questions ever, was 2mm over the regulation length. Then when it fit in the sizer, after an argument and two checks in front of all the passengers in line, I was made to go to the back of the line from the front because I had stepped out (to measure the bag). They made a lot of people check bag sizes and they all fit. Then they handed out tags to people to put on bags, didn't explain what they were, and then people were surprised when the tag meant they had to check the bag even though they were standing at the front of the line. Then the flight was late because they couldn't figure out who was on the plane. They kept reading out names of people at the front of jet, most of whom weren't on the (completely full) plane, because they couldn't figure out who was on and who wasn't. Didn't they check who boarded before they let us all on??"

Plussat: "Not really anything since your system caused me to miss my connection at Gatwick, despite having ample time of 2+ hours."
Miinukset: "Didn't like having to put up a family of four overnight in 2 London hotel rooms and being charged Norwegian transfer fees of about $1000. #AboutToGoViralOnNorwegianUnlessThoseFeesWaived. Call me. John 949.439.7256"

Plussat: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Miinukset: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"

Plussat: "Nothing"
Miinukset: "The delay and the fact that in Milan they refused to board us even though they still had time"

Miinukset: "Flight delayed over four hours. Didn't take it as I had already missed my meeting in Basel."

Plussat: "How helpful and accommodating all the staff were to me, I needed assistance and this was given with a genuine smile!"
Miinukset: "The food on board was not up to par"

Plussat: "The flight was comfortable and the staff were very pleasant! The flight was very smooth hardly any turbulence at all!"
Miinukset: "I was put in the awkward situation of trying to stuff my handbag in my carry on suitcase because apparently with eastJet you can only bring one bag on not even a small hand bag. Unfortunately my friend had a backpack and could not fit it in her carry on suitcase and we were then charged an additional £45. EasyJet should make it more clear that only one bag is allowed on the flight as many people were not aware of this and everyone had to open their bags and try to stuff everything into one bag. Unsure why this is a rule as most other airlines allow a carry on and a small handbag considering the space by my feet was empty because I had to shove my handbag/purse in my carry on which was stowed in the hold anyways because they did not have enough room for it. Very disappointed and will never book with EasyJet again."

Plussat: "I was offered to check in my hand luggage for no extra fee"
Miinukset: "apparently easyjet sends wrong check-in instrucions to all passengers and so we had to shuttle between terminals, face extremely long queues etc. check-in took from arrival to arriving at the duty free lounge 1.5 hrs(!)"

Plussat: "As usual, a good experience in every way with easyJet."
Miinukset: "Boarding area at Naples airport was a bit crowded."

Plussat: "Price, friendly staff-"
Miinukset: "Super Strict luggage rules! Can't even have a purse as a second carry on!! So beware, the extra luggage fee was as much as th flight itself!!! But they were supper nice about it!!!"

Miinukset: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."

Miinukset: "Approx 35 min delay on departure from London. Long waite time on getting off the plane."

Plussat: "Everything was really good"